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2009/10/27 City Council Resolution 2009-115RESOLUTION NO. 2009-115 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK APPROVING JOB DESCRIPTION AND SALARY RANGE FOR METER TECHNICIAN AND AUTHORIZING RECRUITMENT FOR THE POSITION WHEREAS, staff has proposed the creation of a Meter Technician position; WHEREAS, there is a need for a Meter Technician in the Department of Public Works to assume meter reading and associated customer service duties, WHEREAS, the duties to be assumed by the Meter Technician are currently performed by a Maintenance Worker II; WHEREAS, transfer of the.meter reading duties from the Maintenance Worker II position to a Meter Technician position represents a substantial savings to the City and will allow the Maintenance Worker II to return to the Utilities division, thereby better utilizing the breadth of his skill set; WHEREAS, staff has developed a Meter Technician job description describing appropriate duties; and WHEREAS, the City Manager (Personnel Officer) recommends the position of Meter Technician be designated as a non- exempt, miscellaneous employee represented by the Service Employees' International Union (SEIU) and be placed at the following salary range and rate: Position Range Monthly Salary Meter Technician. 64W $33294 — 4,005 . WHEREAS, the City Manager further recommends the position of Meter Technician report to the Utilities Services Supervisor in the Department of Public Works and Community Services. NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Rohnert Park approves the job description and salary range for Meter Technician and authorizes the City Manager (Personnel Officer) or designee to recruit for the position in the Department of Public Works and Community Services. DULY AND REGULARLY ADOPTED by the City Council of the City of Rohnert Park this 27"' day of October, 2009. ATTEST: . 119 Clerk CITY OF ROHNERT PARK BELFORTE: AYE CALLINAN: AYE MAC710ENZIE: AYE STAFFORD: AYE BREEZE: AYE AYES: (5) NOES: (0) ABSENT: (0) ABSTAIN: (0) City of Rohnert Park METER TECHNICIAN DEFINITION Reads and records residential and commercial water service meters. Terminates and connects water services; identifies irregularities in consumption and meter equipment and related plumbing; provides a variety of field customer service functions, and other duties as assigned. DISTINGUISHING CHARACTERISTICS The Meter Technician performs the full -range of duties associated with water meter reading and utility customer service for the City's Department of Public Works. Incumbents often work independently and exercise a considerable amount of independent judgment and initiative out in the field. SUPERVISION RECEIVED AND EXERCISED Direct supervision is received from the Public Works Utilities Services Supervisor. The Meter Technician may train, work with and /or supervise others. ESSENTIAL JOB FUNCTIONS (These duties are a representative sample; position assignments may vary) • Reads residential and commercial water meters using hand -held computers within a 1% margin of error • Responds to citizens' questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action • Performs data entry on hand -held computers • Cleans water meters and water meter boxes • Contacts customers to determine meter location or relays access problems in person, by phone or in writing • Operates a City vehicle in daily performance of duties • Conducts water leak investigations (limited to those on City property) • Conducts re -reads of possible high or low usage • Programs or re- programs water meter electronic transmitting units • Delivers advanced disconnect door tags as directed • Disconnects water service for non - payment and /or customer request • Reads and interprets printed maps, plans, and computer -based information systems • Calculates and records figures accurately and rapidly • Organizes and maintains accurate records • Performs flow tests • Performs required daily route and usage information downloads and uploads using appropriate equipment and computer applications • Works closely with other City employees, i.e. Finance Dept Utility Billing staff City of Rohnert Park Meter Technician Page 2 of 3 Pages • Turns customers' water on and /or off • May perform "upload /download" of meter routes and data using utility billing software • May act as a disaster service worker in the event of a disaster or emergency QUALIFICATIONS Education/Training /Experience: Sufficient education, training and experience to successfully perform the duties of a Meter Technician with the City of Rohnert Park. A typical way of obtaining the required qualifications is to: • Possess the equivalent of a high school diploma or GED; and • Six months experience in reading municipal water meters Licensinq and Certification Requirements: Required licenses and certifications must be kept current during employment with the City. All Public Works' positions require the following: • A valid State of California Class C Driver's License and good driving record required at time of appointment, i.e. date -of -hire. • Grade 1 Water Distribution Operator Certificate issued by the State of California must be obtained during the 12 -month probationary period. Knowledge of: • Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure • Occupational hazards and standard safety precautions relevant to the safe conduct of City construction and maintenance activities • City streets and parcel identification system • Customer relations' techniques • Relevant City Ordinance related to water usage and conservation • Computer operation, software programs and remote electronic field devices Skill to: • Perform data entry quickly and accurately at a rate to accomplish deadlines • Perform manual work pertaining to water meters • Correctly operate meter reading equipment Ability to: • Exercise good judgment and exhibit proactive decision - making skills City of Rohnert Park Meter Technician Page 3 of 3 Pages • Be proactive in addressing problems • Take initiative and seek out work • Complete tasks and follow through with work assignments in a timely fashion • Establish and maintain effective and cooperative working relationships • Follow verbal and written directions • Communicate effectively orally and in writing • Read, understand and follow directions on a variety of chemical spraying and cleaning products • Practice safe work procedures • Drive safely • Learn and utilize new technology • Work from blue prints, plans, maps, or drawings • Maintain required paper and electronic documentation • Meet, confer, and relate well with contractors and vendors • Perform duties in environments where animals and insects may be present WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee will be required to routinely lift and /or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions and regularly works in inside environmental conditions. The employee may occasionally be exposed to hostile people, dogs /pets, heavy traffic and other potential hazards. FLSA Status: Salaried, non - exempt Employee Unit: Service Employees' International Union (SEIU) Approved By: City Council Date Approved: October 27, 2009