2005/02/22 City Council Resolution 2005-043RESOLUTION NO. 2005 - 43
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK
Adopting
INTERNET, E -MAIL, AND ELECTRONIC MEDIA USE POLICY
WHEREAS, The City Council of the City of Rohnert Park adopted Resolution No. 99 -01,
establishing an electronic media use policy, January 12, 1999; and
WHEREAS, Resolution No. 99 -01 was amended April 27, 1999 by Resolution No. 99 -93 to
change the language in paragraph III - Policy from "monitor" to "review ".
WHEREAS, because new laws and legal cases in the area of Internet, E -mail and Electronic
Media Use, staff recommends the addition of City Access and Disclosure, Security and
Confidentiality information and updating former Media Use Resolutions.
NOW THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert Park that
Resolution No. 2005-28 replace all existing Media Use Policy resolutions and amendments
per attached Exhibit A, thereto to date.
DULY AND REGULARLY ADOPTED this 22nd day of February, 2005.
CITY OF ROHNERT PARK
M yorJak Mackenzie
ATTEST: ., n11N ERT
Deputy City Clerk U'19
CIFORN®
FLORES: AYE SMITH: AYE SPRADLIN : AYE VIDAK MARTINEZ: AYE MACKENZIE: AYE
AYES: (5) NOES: (0) ABSENT: (0) ABSTAIN: (0)
EXHIBIT A
City of Rohnert Park
Internet, E -Mail, and Electronic Media Use Policy
Purpose
The purpose of this policy is to set forth and define the appropriate use of the City of Rohnert
Park's ( "City's ") computer and telecommunications systems. These systems include, but are not
limited to: computers, software, networking resources, any on -line information services, the
Internet and World Wide Web access and usage, electronic mail systems (e- mail), voice mail,
facsimile, telephones, and all data and files within such systems.
This policy also sets forth circumstances under which e-mail addresses addressed to one person
may be accessed by other people within the City and when e-mail messages may be disclosed to
persons outside the City administration. E -mail messages, either created or received in the
transaction of public business, become official records when they are retained as documentation
of official policies, actions, decisions, or transactions. As official records, e-mail messages are
subject to the provisions of the California Public Records Act (PRA). This policy provides
procedures for the generation, access, and inspection of public records created by or originating
from using the City e -mail system.
This document, as well as all other policies, rules, and regulations which apply to City
employees, officials and others, such as the Public Records Act, court orders, and other relevant
state and federal laws, govern the use of the City's electronic media.
Scope
This policy applies to all individuals who use City of Rohnert Park electronic media and to the
electronic media equipment owned by the City. This policy also applies to media that is
privately owned, but is used with permission on City premises for City business - related
purposes.
Policy
Electronic media, communications, and data is provided for the use of City employees for City
business - related purposes only and are not intended for personal use.
Limited personal use is allowed, provided that no use of the City's electronic media shall:
1. Impair the City's business or the employee's performance;
2. Commit any illegal act;
3. Violate the City's anti- harassment policy;
4. Result in private gain or advantage for the employee (such as conducting business related
to economic interests outside of City employment); or
5. Express political opinions or conduct union business except when an employee is acting
in an official capacity to represent an employee unit, in which case the employee may use
the system to communicate to the entire unit in order to schedule meetings, announce
decisions and communicate status of issues.
Should employees make incidental use of e-mail to transmit personal messages, such messages
will be treated no differently than other messages, and may be accessed, reviewed, copied,
deleted, or disclosed_ All electronic media, communications and data are the property of the City
of Rohnert Park and the City reserves the right, at its discretion, to enter, search, and review the
computer files, e-mail, voice mail, or, any other type of electronic file of any employee without
prior notice or consent. This right is hereby established so that the City can assure that its
property is being used appropriately and for other reasons that may include, but are not limited
to, the prevention of harassment or to investigate potential violation of this policy or any other
City policies. Electronic media, communications, and data are neither private nor confidential
and employees do not have personal privacy rights in such media, communications, or data.
Employees may use City computer resources after normal business hours for educational
purposes with the prior written approval of the City Manager.
Use of Electronic Media
1. On -Line Information Service Use. Use of on -line information services such as the Internet
and World Wide Web is for approved plans or services of the City of Rohnert Park. Personal use
of on -line information services is discouraged. Access time to on -line information services
should be kept to a reasonable amount of time and for business- related purposes only. Excessive
personal use of on -line services is prohibited.
2. E -Mail. The e -mail system is the City of Rohnert Park's property. Employees should
disclose information or messages from the e -mail system only to authorized employees. The
City of Rohnert Park reserves the right at its discretion to monitor the e -mail system to assure
that its property is being used for appropriate purposes, to prevent harassment, or monitor other
improper use. Employees do not have a personal privacy right in any matter created, received,
stored in or sent from the e-mail system.
3. Voice Mail. The voice mail system is intended to better serve the public by providing them
with immediate and current information and to make it convenient to leave a message when staff
is not immediately available in- person. Voice mail is a secondary means of assisting people and
City of Rohnert Park staff shall remain available to the public whenever possible. To that end,
staff utilizing voice mail shall:
a. Check messages as frequently as possible and return all calls in a timely manner;
b. Have in place a reference to zero - default option to speak to a real person during normal
business hours; and
c. Update greetings on availability, holidays, and when messages will be returned.
4. Computers, Computer Software and Computer Files.
a. Only hardware or software that has been approved for use by the Information Systems
Manager or designee may be purchased, installed and/or used by City employees on City
equipment and systems;
b. Software shall be used in accordance with the manufacturers' licensing agreements;
c. Software purchased by the City may not be used or taken for personal use; and
d. All outside diskettes shall be examined by anti -virus software prior to file transfer.to any
City of Rohnert Park hardware.
Prohibited Uses of Electronic Media
Prohibited uses of Electronic Media include, but are not limited to:
1. Illegal activities as defined by local, state, or federal law, including copyright law;
2. Committing fraud or stealing data or equipment,
3. Harassment or disparagement of others based on race, national origin, sex, sexual
orientation, age, disability, or religious or political beliefs. These include, but are not
limited to, slurs, obscene messages, materials, and pictures;
4. Threatening messages;
S. Political endorsements;
b. Commercial activities including areas of personal financial gain;
7. Intentionally disrupting network traffic or crashing the network and connected systems
(for example sabotage or intentionally a computer virus);
8. Unauthorized access to others' files or vandalizing the data of another user;
9. Forging e-mail messages;
10. Wasteful use of system resources;
11. Personal messages such as chain letters;
12. Computer games during business hours.
Citv Access and Disclosure
1. Ownership. All electronic systems, hardware, software, temporary or permanent files, and
any related systems or devices used in the transmission, receipt, or storage or e-mail, or for the
Internet, are the property of the City.
Supervisors have the authority to inspect the contents of any equipment, files, calendars, Internet
history files, or electronic mail of their subordinates in the normal course of their supervisory
responsibilities. The data management administrator shall extract stored e-mail messages or
Internet history files when requested to do so by authorized supervisory personnel. Reasons for
review include, but are not limited to:
a. To diagnose or repair any system hardware or software problems, general system failure,
and conduct regular system maintenance;
b. If required by law to do so;
c. When necessary to investigate a possible violation of a City policy;
d. In the event there is reasonable suspicion that a user has committed or is committing a
crime against the City or for which the City could be held liable;
e. When there is a need to perform work or provide a service when the employee is
unavailable; or
f. To save messages that pertain to City business.
2. Public records. E -mails retained in the ordinary course and scope of City business are public
records subject to disclosure pursuant to the PRA. If an e -mail is to be retained in the ordixaai -j
course and scope of City business, it must be archived within seven days of receipt or generation
by either printing out a hard copy for filing or saving it to a disk. If an e-mail is not to be
retained in the ordinary course and scope of City business, employees are to delete it within
seven days of receipt or generation.
Securily and Confidentiality
1. Privacy. Employees should be aware that e-mail messages may be read by others for a
variety of valid reasons. Although this statement is true of many other types of City
correspondence, the nature of e -mail can lead one to forget or ignore the fact that e -mail cannot
be considered to be the private property of the sender or recipient, even though passwords or
encryption codes are used for security reasons. Access to Internet sites is not confidential.
2. Deletion of Messages. The City strongly discourages the local storage of large numbers of e-
mail messages. Retention of messages fills up large amounts of storage space on the network
server, and can also slow down performance. In addition, because e-mail messages can contain
confidential information, it is desirable to limit the number, distribution, and availability of such
messages.
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3. Cautions.
a. Both the nature of e-mail and the public character of the City's business make e-mail less
private than users may anticipate.
b. E -mail, whether or not created or stored on City equipment, may constitute a City
document subject to disclosure under the PRA, other laws, or as a result of litigation.
Users of the City's e -mail system also should be aware that the PRA. and other laws may
prohibit the City from shielding personal e-mail from public disclosure.
c. Elected officials and employees that work directly with them should be cognizant of the
fact that certain communications through e-mail may constitute an unlawful meeting
under the Brown Act.
Dissemination of Policy
All employees, supervisors, department heads, City Councilmembers, City Board and
Commission members shall be provided a copy of this Policy.