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2019/03/26 City Council Resolution 2019-031 RESOLUTION NO. 2019-031 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK AUTHORIZING AND APPROVING EXECUTION OF A PROFESSIONAL SERVICES AGREEMENT WITH KOFF & ASSOCIATES TO CONDUCT A CLASSIFICATION AND COMPENSATION STUDY WHEREAS, the City of Rohnert Park seeks to secure a consultant capable of a professional Classification and Compensation Study; and WHEREAS,the objective of the Classification and Compensation Study is to validate and update the classification and compensation system as needed, as well as to assess internal equity and external market comparisons; and WHEREAS, in accordance with the City's Purchasing Policy, staff has issued a Request for Proposals for a Classification and Compensation Study, evaluated the response and determined that Koff& Associates is qualified to provide professional services on this project; and WHEREAS, staff has negotiated a scope of work for the project and an anticipated overall not-to-exceed contract amount of$127,300; and WHEREAS, the City Manager has reviewed and recommends the Proposal Response from, and Agreement for Professional Services with, Koff&Associates to be brought forward to the City Council for consideration and approval; and WHEREAS, the cost of this project would be paid from City Manager contingency appropriations in the FY 2018-19 budget. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert Park as follows: 1. The above recitals are true and correct and material to this Resolution. 2. The City Council of the City of Rohnert Park does hereby authorize and approve an agreement with Kaneko and Krammer Corporation dba Koff& Associates, Inc. to conduct a Classification and Compensation Study. 3. The City Manager is hereby authorized and directed to take all necessary actions to effectuate this agreement on behalf of the City of Rohnert Park, including the execution of an agreement substantially in the form attached hereto as Exhibit"A," subject to minor modifications by the City Manager or City Attorney. 2019-031 DULY AND REGULARLY ADOPTED this 26th day of March, 2019. CITY OF ROHNERT PARK 40* / Gi a Be1fo Mayor ATTEST: • e M. Buergler,City Cle Attachment: Exhibit A ADAMS: l e, MACKENZIE: Ai(%, STAFFORD: CALLINAN: e BELFORTE: 7, J v AYES: ( 5 ) NOES: ( ) ABSENT: ( 0 ) ABSTAIN: ( ) 2019-031 1 EXHIBIT "A" AGREEMENT FOR CONSULTANT SERVICES CLASSIFICATION AND COMPENSATION STUDY This PROFESSIONAL SERVICES AGREEMENT is entered into as of the _____, day of March, 2019, by and between the CITY OF ROHNERT PARK ("City"), a California municipal corporation, and KANEKO AND KRAMMER CORPORATION DBA KOFF & ASSOCIATES, INC. ("Consultant"). RECITALS WHEREAS, City desires to obtain consulting services to prepare a Classification and Compensation study; and WHEREAS, Consultant hereby warrants to City that Consultant is skilled and able to provide such services described in Section 3 of this Agreement; and WHEREAS, City desires to retain Consultant pursuant to this Agreement to provide the services described in Section 3 of this Agreement. AGREEMENT NOW, THEREFORE, in consideration of their mutual covenants, the parties hereto agree as follows: 1. Incorporation of Recitals. The recitals set forth above, and all defined terms set forth in such recitals and in the introductory paragraph preceding the recitals, are hereby incorporated into this Agreement as if set forth herein in full. 2. Project Coordination. A. City. The City Manager or his/her designee shall represent City for all purposes under this Agreement. The Human Resources Director is hereby designated as the Project Manager. The Project Manager shall supervise the progress and execution of this Agreement. B. Consultant. The Consultant shall assign Catherine “Katie” Kaneko to have overall responsibility for the progress and execution of this Agreement for Consultant. 3. Scope and Performance of Services A. Scope of Services. Subject to such policy direction and approvals as City may determine from time to time, Consultant shall perform the services set out in the "Scope of Work" attached hereto as Exhibit A and incorporated herein by reference. B. Time of Performance. The services of Consultant are to commence upon receipt of a written notice to proceed from City, but in no event prior to receiving a fully executed agreement from City and obtaining and delivering the required insurance coverage, and 2 satisfactory evidence thereof, to City. Consultant shall perform its services in accordance with the Fee Schedule attached hereto as Exhibit B, and incorporated herein by reference. Any changes to these dates in either this Section 3 or Exhibit A must be approved in writing by the Project Manager. C. Standard of Quality. City relies upon the professional ability of Consultant as a material inducement to entering into this Agreement. All work performed by Consultant under this Agreement shall be in accordance with all applicable legal requirements and shall meet the standard of quality ordinarily to be expected of competent professionals in Consultant's field of expertise. 4. Compensation and Method of Payment. A. Compensation. The compensation to be paid to Consultant, including both payment for professional services and reimbursable expenses, shall be at the Fee Schedule attached hereto as Exhibit B, and incorporated herein by reference. Payment by City under this Agreement shall not be deemed a waiver of unsatisfactory work, even if such defects were known to the City at the time of payment. B. Timing of Payment. City will pay Consultant 20% of project cost at commencement of project. Following the initial 20% commencement payment, all billable time shall be billed monthly in arrears (i.e., invoices are submitted by Consultant to City in the month following the month in which services were rendered), however, no further payment shall be due by the City until billable time exceeds the initial 20% commencement payment. Upon completion of the scope of work, the balance of the agreed-to amount will be billed. City shall pay Consultant for its fees and reimbursable expenses (if applicable) within thirty (30) days following the date of receipt of each applicable invoice. If City contests or questions any invoice, City agrees to raise any questions with management of Consultant within such 30-day period. Late fees in the amount of 2% of invoice amount will accrue if current invoice is not paid within 30 days of payment due date of that invoice. If late fees are not paid, they will carry forward to next invoice. C. Changes in Compensation. Consultant will not undertake any work that will incur costs in excess of the amount set forth in Section 4(A) without prior written amendment to this Agreement. D. Taxes. Consultant shall pay all taxes, assessments and premiums under the federal Social Security Act, any applicable unemployment insurance contributions, Workers Compensation insurance premiums, sales taxes, use taxes, personal property taxes, or other taxes or assessments now or hereafter in effect and payable by reason of or in connection with the services to be performed by Consultant. E. No Overtime or Premium Pay. Consultant shall receive no premium or enhanced pay for work normally understood as overtime, i.e., hours that exceed forty (40) hours per work week, or work performed during non-standard business hours, such as in the evenings or on weekends. Consultant shall not receive a premium or enhanced pay for work performed on a recognized holiday. Consultant shall not receive paid time off for days not worked, whether it be in the form of sick leave, administrative leave, or for any other form of absence. 3 F. Litigation Support. Consultant agrees to testify at City's request if litigation is brought against City in connection with Consultant's work product. Unless the action is brought by Consultant or is based upon Consultant's negligence, City will compensate Consultant for the preparation and the testimony at Consultant's standard hourly rates, if requested by City and not part of the litigation brought by City against Consultant. 5. Amendment to Scope of Work. City shall have the right to amend the Scope of Work within the Agreement by written notification to the Consultant. In such event, the compensation and time of performance shall be subject to renegotiation upon written demand of either party to the Agreement. Consultant shall not commence any work exceeding the Scope of Work without prior written authorization from the City. Failure of the Consultant to secure City's written authorization for extra or changed work shall constitute a waiver of any and all right to adjustment in the contract price or time due, whether by way of compensation, restitution, quantum merit, etc. for work done without the appropriate City authorization. 6. Term. This Agreement shall commence upon its execution by both parties and shall continue in full force and effect until completed, amended pursuant to Section 18, or otherwise terminated as provided herein. 7. Inspection. Consultant shall furnish City with every reasonable opportunity for City to ascertain that the services of Consultant are being performed in accordance with the requirements and intentions of this Agreement. All work done and all materials furnished, if any, shall be subject to the Project Manager's inspection and approval. The inspection of such work shall not relieve Consultant of any of its obligations to fulfill the Agreement as prescribed. 8. Ownership of Documents. Title to all data, plans, specifications, reports, descriptions and other final work products compiled by the Consultant under the Agreement shall be vested in City, none of which shall be used in any manner whatsoever, by any person, firm, corporation, or agency without the expressed written consent of the City. Consultant may retain copies of the above-described information but agrees not to disclose or discuss any information gathered, discussed or generated in any way through this Agreement without the written permission of City during the term of this Agreement, unless required by law. 9. Employment of Other Consultants, Specialists or Experts. Consultant will not employ or otherwise incur an obligation to pay other consultants, specialists or experts for services in connection with this Agreement without the prior written approval of the City. 10. Employment of Consultant’s Employees. Except with the written consent of Georg Krammer or Katie Kaneko, CEO and President respectively of Koff & Associates, which consent may be given or withheld in their sole discretion, during the term of this Agreement and for a period ending one year thereafter, City will not hire, as a permanent City employee, any employee of Consultant with whom City has had contact pursuant to the services provided to City under this Agreement. As such, it is understood that should City hire any employee during such time period without the required consent, City agrees to pay a placement fee (paid at the time of placement) of 30% of such employee’s first year’s total compensation which accurately reflects a reasonable estimate of K&A’s time and costs attendant to its recruitment, hiring, retention, and management of employees. 11. Conflict of Interest. A. Consultant covenants and represents that neither it, nor any officer or principal of its firm, has, or shall acquire any investment, income, business entity, interest in real property, or other interest, directly or indirectly, which would conflict in any manner with the 4 interests of City, hinder Consultant's performance of services under this Agreement, or be affected in any manner or degree by performance of Consultant's services hereunder. Consultant further covenants that in the performance of the Agreement, no person having any such interest shall be employed by it as an officer, employee, agent, or subcontractor without the express written consent of the City. Consultant agrees at all times to avoid conflicts of interest, or the appearance of any conflicts of interest, with the interests of the City in the performance of the Agreement. B. Consultant is not a designated employee within the meaning of the Political Reform Act because Consultant: (1). will conduct research and arrive at conclusions with respect to its rendition of information, advice, recommendation, or counsel independent of the control and direction of the City or of any City official, other than normal contract monitoring; and (2). possesses no authority with respect to any City decision beyond the rendition of information, advice, recommendation, or counsel. (2 Cal. Code Regs. § 18700(a)(2).) 12. Liability of Members and Employees of City. No member of the City and no other officer, elected official, employee or agent of the City shall be personally liable to Consultant or otherwise in the event of any default or breach of the City, or for any amount which may become due to Consultant or any successor in interest, or for any obligations directly or indirectly incurred under the terms of this Agreement. 13. Indemnity. To the fullest extent permitted by law, Consultant hereby agrees to defend (by counsel reasonably satisfactory to the City), indemnify, and hold harmless the City, its officers, elected officials, employees, agents, and volunteers from and against any and all claims, demands, damages, costs, liabilities, or obligations brought on account of or arising out of any acts, errors, or omissions of Consultant, its officers, employees, agents, and subcontractors undertaken pursuant to this Agreement excepting liabilities due to the sole negligence or willful misconduct of City. The City has no liability or responsibility for any accident, loss, or damage to any work performed under this Agreement whether prior to its completion and acceptance or otherwise. Consultant's duty to indemnify and hold harmless, as set forth herein, shall include the duty to defend as set forth in California Civil Code § 2778. This indemnification obligation is not limited in any way by any limitation on the amount or type of damages or compensation payable by or for Consultant under Worker's Compensation, disability or other employee benefit acts or the terms, applicability or limitations of any insurance held or provided by Consultant and shall continue to bind the parties after termination/completion of this agreement. This indemnification shall be regardless of and not in any way limited by the insurance requirements of this contract. This indemnification is for the full period of time allowed by law and shall survive the termination of this agreement. 14. Consultant Not an Agent of City. Consultant, its officers, employees and agents shall not have any power to bind or commit the City to any decision. 15. Independent Contractor. It is expressly agreed that Consultant, in the performance of the work and services agreed to be performed by Consultant, shall act as and be an independent contractor and not an agent or employee of City; and as an independent contractor, Consultant shall obtain no rights to retirement benefits or other benefits which accrue to City's employees, and Consultant hereby expressly waives any claim it may have to any such rights. Consultant, its 5 officers, employees and agents shall not have any power to bind or commit the City to any decision. 16. Compliance with Laws. A. General. Consultant shall use the standard of care in its profession to comply with all applicable federal, state, and local laws, codes, ordinances, and regulations. Consultant represents and warrants to City that it has and shall, at its sole cost and expense, keep in effect or obtain at all times during the term of this Agreement any licenses, permits, insurance and approvals which are legally required for Consultant to practice its profession. Consultant shall maintain a City business license. City is not responsible or liable for Consultant's failure to comply with any or all of the requirements contained in this paragraph. B. Workers' Compensation. Consultant certifies that it is aware of the provisions of the California Labor Code which require every employee to be insured against liability for workers' compensation or to undertake self-insurance in accordance with the provisions of that Code, and Consultant certifies that it will comply with such provisions before commencing performance of the Agreement and at all times in the performance of the Agreement. C. Injury and Illness Prevention Program. Consultant certifies that it is aware of and has complied with the provisions of California Labor Code § 6401.7, which requires every employer to adopt a written injury and illness prevention program. D. City Not Responsible. City is not responsible or liable for Consultant's failure to comply with any and all of its requirements under this section and Agreement. E. Business Licenses. Except as otherwise allowed by City in its sole discretion, Consultant and all sub-consultants shall have acquired, at their expense, a business license from the City in accordance with Chapter 5.04 of the Rohnert Park Municipal Code, prior to City's issuance of an authorization to proceed with the Services. Such license(s) must be kept valid throughout the term of this Agreement. F. Waiver of Subrogation. Consultant and Consultant's insurance company agree to waive all rights of subrogation against City, its officers, elected officials, employees, agents and volunteers for losses paid under Consultant's workers' compensation insurance policy which arise from the work performed by Consultant for City. 17. Confidential Information. All data, documents, discussions or other information developed or received by or for Consultant in performance of this Agreement are confidential and not to be disclosed to any person except as authorized by City, or as required by law. 18. Assignment; Subcontractors; Employees A. Assignment. Consultant shall not assign, delegate, transfer, or convey its duties, responsibilities, or interests in this Agreement or any right, title, obligation, or interest in or to the same or any part thereof without the City's prior written consent. Any assignment without such approval shall be void and, at the City's option, shall immediately cause this Agreement to terminate. 6 B. Sub-contractors; Employees. Consultant shall be responsible for employing or engaging all persons necessary to perform the services of Consultant hereunder. No subcontractor of Consultant shall be recognized by the City as such; rather, all subcontractors are deemed to be employees of the Consultant, and Consultant agrees to be responsible for their performance. Consultant shall give its personal attention to the fulfillment of the provisions of this Agreement by all of its employees and subcontractors, if any, and shall keep the work under its control. If any employee or subcontractor of Consultant fails or refuses to carry out the provisions of this Agreement or appears to be incompetent or to act in a disorderly or improper manner, it shall be discharged immediately from the work under this Agreement on demand of the Project Manager. 19. Insurance. Without limiting Consultant's indemnification provided herein, Consultant shall comply with the requirements set forth in Exhibit B to this Agreement. 20. Termination of Agreement; Default. A. This Agreement and all obligations hereunder may be terminated at any time, with or without cause, by the City upon 5 days’ written notice to Consultant. B. If Consultant fails to perform any of its obligations under this Agreement within the time and in the manner herein provided or otherwise violates any of the terms of this Agreement, in addition to all other remedies provided by law, City may terminate this Agreement immediately upon written notice. In such event, Consultant shall be entitled to receive as full payment for all services satisfactorily rendered and expenses incurred hereunder, an amount which bears the same ratio to the total fees specified in the Agreement as the services satisfactorily rendered hereunder by Consultant bear to the total services otherwise required to be performed for such total fee; provided, however, that the City shall deduct from such amount the amount of damages, if any, sustained by City by virtue of the breach of the Agreement by consultant. C. In the event this Agreement is terminated by City without cause, Consultant shall be entitled to any compensation owing to it hereunder up to the time of such termination, it being understood that any payments are full compensation for services rendered prior to the time of payment. D. Upon termination of this Agreement with or without cause, Consultant shall turn over to the City Manager immediately any and all copies of studies, sketches, drawings, computations, and other data, whether or not completed, prepared by Consultant or its subcontractors, if any, or given to Consultant or its subcontractors, if any, in connection with this Agreement. Such materials shall become the permanent property of the City. Consultant, however, shall not be liable for the City’s use of incomplete materials nor for the City’s use of complete documents if used for other than the project contemplated by this Agreement. 21. Suspension. The City shall have the authority to suspend this Agreement and the services contemplated herein, wholly or in part, for such period as it deems necessary due to unfavorable conditions or to the failure on the part of the Consultant to perform any provision of this Agreement. Consultant will be paid for satisfactory services performed through the date of temporary suspension. 22. Merger; Amendment. This Agreement constitutes the complete and exclusive statement of the agreement between City and Consultant and shall supersede all prior negotiations, representations, or agreements, either written or oral. This document may be amended only by 7 written instrument, signed by both the City and Consultant. All provisions of this Agreement are expressly made conditions. In the event of inconsistency or conflict between the terms of this Agreement and any proposals or other documents incorporated by reference or as exhibits to this Agreement, precedence will be given to the terms of this Agreement over any such proposals, documents, or exhibits. 23. Interpretation. This Agreement shall be interpreted as though it was a product of a joint drafting effort and no provisions shall be interpreted against a party on the ground that said party was solely or primarily responsible for drafting the language to be interpreted. 24. Litigation Costs. If either party becomes involved in litigation arising out of this Agreement or the performance thereof, the court in such litigation shall award reasonable costs and expenses, including attorneys’ fees, to the prevailing party. In awarding attorneys’ fees, the court will not be bound by any court fee schedule, but shall, if it is in the interest of justice to do so, award the full amount of costs, expenses, and attorneys’ fees paid or incurred in good faith. 25. Time of the Essence. Time is of the essence of this Agreement. 26. Written Notification. Any notice, demand, request, consent, approval or communication that either party desires or is required to give to the other party shall be in writing and either served personally or sent by prepaid, first class mail. Any such notice, demand, etc. shall be addressed to the other party at the address set forth below. Either party may change its address by notifying the other party of the change of address. Notice shall be deemed communicated within 72 hours from the time of mailing if mailed as provided in this section. If to City: Victoria Perrault Human Resources Director City of Rohnert Park 130 Avram Avenue Rohnert Park, CA 94928 If to Consultant: Catherine “Katie” Kaneko President Koff & Associates 2835 Seventh Street Berkeley, CA 94710 26. Consultant’s Books and Records. A. Consultant shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, and other records or documents evidencing or relating to charges for services, or expenditures and disbursements charged to City and all documents and records which demonstrate performance under this Agreement for a minimum period of three (3) years, or for any longer period required by law, from the date of termination or completion of this Agreement. B. Any records or documents required to be maintained pursuant to this Agreement shall be made available for inspection or audit, at any time during regular business hours, upon written request by the City Attorney, City Auditor, City Manager, or a designated representative of any of these officers. Copies of such documents shall be provided to City for inspection when it is practical to do so. Otherwise, unless an alternative is mutually agreed upon, the records shall be available at Consultant’s address indicated for receipt of notices in this Agreement. 8 C. The City may, by written request by any of the above-named officers, require that custody of the records be given to the City and that the records and documents be maintained in the City Manager’s office. 27. Agreement Binding. The terms, covenants, and conditions of this Agreement shall apply to, and shall bind, the heirs, successors, executors, administrators, assigns, and subcontractors of both parties. 28. Equal Employment Opportunity. Consultant is an equal opportunity employer and agrees to comply with all applicable state and federal regulations governing equal employment opportunity. Consultant will not discriminate against any employee or applicant for employment because of race, religion, age, sex, creed, color, sexual orientation, marital status or national origin. Consultant will take affirmative action to ensure that applicants are treated during such employment without regard to race, religion, age, sex, creed, color, sexual orientation, marital status, or national origin. Such action shall include, but shall not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; lay-offs or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Consultant further agrees to post in conspicuous places, available to employees and applicants for employment, notices setting forth the provisions of this nondiscrimination clause. 29. City Not Obligated to Third Parties. The City shall not be obligated or liable for payment hereunder to any party other than Consultant. 30. Waiver. No failure on the part of either party to exercise any right or remedy hereunder shall operate as a waiver of any other right or remedy that such party may have hereunder. 31. Severability. If any one or more of the provisions contained herein shall for any reason be held to be invalid, illegal or unenforceable in any respect, then such provision or provisions shall be deemed severable from the remaining provisions hereof, and such invalidity, illegality, or unenforceability shall not affect any other provision hereof, and this Agreement shall be construed as if such invalid, illegal, or unenforceable provision had not been contained herein. 32. Exhibits. The following exhibits are attached to this Agreement and incorporated herein by this reference: A. Exhibit A: Scope of Services B. Exhibit B: Fee Schedule C. Exhibit C: Insurance Requirements 33. Execution. This Agreement may be executed in several counterparts, each of which shall constitute one and the same instrument and shall become binding upon the parties when at least one copy hereof shall have been signed by both parties hereto. In approving this Agreement, it shall not be necessary to produce or account for more than one such counterpart. 34. News Releases/Interviews. All Consultant and sub-consultant news releases, media interviews, testimony at hearings and public comment shall be prohibited unless expressly authorized by City. 9 35. Applicable Law; Venue. This Agreement shall be construed and interpreted according to California law. In the event that suit shall be brought by either party hereunder, the parties agree that a trial of such action shall be held exclusively in a state court in the County of Sonoma, California. 36. Authority. Each individual executing this Agreement on behalf of one of the parties represents that he or she is duly authorized to sign and deliver the Agreement on behalf of such party and that this Agreement is binding on such party in accordance with its terms. 37. Statement of Economic Interest. If City determines Consultant comes within the definition of Consultant under the Political Reform Act (Government Code §87100), Consultant shall complete and file and shall require any other person doing work under this Agreement to complete and file a “Statement of Economic Interest” with the Clerk of the City of Rohnert Park disclosing Consultant and/or such other person’s financial interests. IN WITNESS WHEREOF, City and Consultant have executed this Agreement as of the date first above written. CITY OF ROHNERT PARK KANEKO AND KRAMMER CORPORATION DBA KOFF & ASSOCIATES, INC. By:_______________________________________ By:_______________________________________ Darrin Jenkins, City Manager Catherine “Katie” Kaneko, President Date:______________________________________ Date:_______________________________________ Per Resolution Number 2019-_____ adopted by City Council on March 26, 2019 Approved as to form: __________________________________________ City Attorney Attest __________________________________________ City Clerk EXHIBIT A - SCOPE February 25, 2019 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Submitted by: Koff & Associates GEORG S. KRAMMER Chief Executive Officer 2835 Seventh Street Berkeley, CA 94710 www.KoffAssociates.com gkrammer@koffassociates.com Tel: 510.658.5633 Fax: 510.652.5633 February 25, 2019 Ms. Victoria Perrault Human Resources Director City of Rohnert Park Office of the City Manager 130 Avram Avenue Rohnert Park, CA 94928 Dear Ms. Perrault: Thank you for the opportunity to respond to your Request for Proposals for a Citywide Classification and Compensation (Base Salary) Study for the City of Rohnert Park (“City”). We are most interested in assisting the City with this important study and feel that we are uniquely qualified to provide value to your organization based on our experience working with other cities, counties, JPAs, and non-profit agencies throughout California, including several clients in the Sonoma County area. Koff & Associates is an experienced Human Resources and Recruitment Services firm that has been providing human resources services to cities, counties, special districts, courts, educational institutions, and other public agencies for thirty-five (35) years. The firm has achieved a reputation for working successfully with management, employees, and governing bodies. We believe in a high level of dialogue and input from study stakeholders and our proposal speaks to that level of effort. That extra effort has resulted in close to 100% implementation of all of our classification and compensation studies. Koff & Associates ensures that each of our projects is given the appropriate resources and attention, resulting in a high level of quality control, excellent communication between clients and our office, commitment to meeting timelines and budgets, and a consistently high-caliber work product. As President of the firm, Catherine “Katie” Kaneko would assume the role of Project Director and be responsible for the successful completion of this project. She is reachable at our Berkeley headquarters at the number listed on the cover page and at kkaneko@koffassociates.com. If you wish to reach me, I am also available at our Berkeley address and phone number listed on the cover page. My email is gkrammer@koffassociates.com. This proposal will remain valid for at least ninety (90) days from the date of submittal. Please call if you have any questions or wish additional information. We look forward to the opportunity to provide professional services to the City of Rohnert Park. Sincerely, Georg S. Krammer Chief Executive Officer 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com Citywide Classification and Base Salary Study Proposal City of Rohnert Park TABLE OF CONTENTS Cover Letter Study Design and Approach 1 Consultant Work Plan 5 Consultant Qualifications 17 Fees and Compensation 28 Signature Page Appendix: Résumés of Participating Staff 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com Citywide Classification and Base Salary Study Proposal City of Rohnert Park 1 STUDY DESIGN AND APPROACH The City of Rohnert Park (“City”) desires human resources assistance to conduct an objective analysis of the current classification and compensation (base salary only, at this time) practices of the City; recommend changes that result in equitable, competitive and legally defensible classification and pay practices that will enrich the attraction and retention of qualified individuals as well as enhance opportunities for growth and professional development; evaluate the current employee benefit and compensation plan against local and regional markets, and comparable employers; provide recommendations for adjustments. The main objective of the study is to develop a credible Class and Comp Plan for the City that ensures positions performing similar work with essentially the same level of complexity, responsibility and knowledge, skills and abilities are classified together; provides salaries commensurate with assigned duties; provides promotional opportunities and recognizable compensation growth; provides justifiable pay differential between individual claslses; and continues to be competitive with relevant markets.  At this time, the City employs approximately two hundred thirty-five (235) FTEs in approximately ninety (90) full-time classifications, approximately thirty (30) part-time classifications; there are four (4) employee groups, and two (2) unrepresented groups. We will include the City’s list of eleven (11) comparator agencies in the comparator analysis. The study’s first level of effort (Phase I: Classification) is to initially develop an updated and well-structured classification system and classification descriptions for all study positions that are legally compliant (including Fair Labor Standards Act (“FLSA”) and Americans with Disabilities Act (“ADA”) requirements), internally aligned, reflective of contemporary standards, and accurately descriptive of current roles, responsibilities, duties, and qualifications. The classification analysis process includes orientation and briefing sessions with employees, management, Human Resources, and other stakeholders, as appropriate; the completion of a position description questionnaire by employees; interviews with at least a representative sample of employees in each study classification; and interviews with supervisors and management to address any classification issues. All participating employees will be allocated to an appropriate classification; draft classification descriptions will be developed, and sent back to the City and incumbents for additional feedback and concurrence. A second level of effort (Phase II: Base Salary) will be to review the City’s compensation structure for the studied classifications and to conduct a base salary compensation market survey (benefits will not be included in the market survey) using a set of appropriate comparator agencies. The identification of comparator agencies and benchmark classifications is an iterative process that includes all stakeholders. We have found this open discussion philosophy to be critical to our success for organizational buy-in. Once the external data development is completed, we will make specific recommendations for internal equity for non- benchmarked classifications and classifications without a large enough market sampling. The compensation study will contain specific recommendations regarding the integration of all study classifications into the City’s compensation structure, with the goal of developing a clearly designed, internally equitable format that is flexible for career opportunity and future growth. Our study will make 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 2 recommendations regarding a salary structure that takes the City’s compensation preferences into consideration as well as the appropriate placement of each classification on the City’s salary schedule. The study includes a significant number of meetings with the Study Project Team, Human Resources, employees, employee representation, and the City Council, as desired. We have expertise in labor/management relations and understand the importance of active participation by all stakeholders to ensure a successful outcome. The meetings and “stakeholder touch-points” that we recommend ensure understanding of the project parameters, enhance accurate intake and output of information, and create a collaborative and interactive approach that will result in greater buy-in for study recommendations. This interactive approach, although time-consuming, has resulted in almost 100% implementation success of K&A’s studies. Study Objectives Classification Objectives:  To analyze and update the City’s classification system and each study position’s classification description and structure through a comprehensive process of job analysis and evaluation, including review of existing documentation, position description questionnaire completion, employee interviews, management interviews, analysis of existing positions and working situations, analysis of levels of duties and responsibilities, and other professional methods, as appropriate;  To recommend each study position for title change or reclassification (as appropriate), create new classifications (if applicable), eliminate outdated classifications (if applicable), and consolidate classifications assigned to similar functional areas (as appropriate);  To provide for growth and flexibility of assignment within the new classification structure, where feasible, in recognition that some job duties and responsibilities may evolve over time, as well as to provide adequate career paths and class series/job families that will foster career service within the City;  To clearly state definitions of job classifications, the typical job functions, and minimum required and preferred qualifications such as education, prior work experience, knowledge, skills, abilities, licenses, certifications, and physical demands;  To provide a classification structure that ensures regulatory compliance, including allocation of each study position to the correct classification with appropriate FLSA designation as well as meeting ADA and EEO regulations;  To provide for adequate educational, review, and appeal processes that will result in a product that is understood by all levels of personnel and is internally equitable; and  To ensure sufficient documentation and training throughout the study, on methods used to determine appropriate classification and level, methods for logical progression of movement between classifications, classification concepts and distinguishing characteristics, as well as the delivery of final reports and recommendations to guide the organization in implementing, managing, and maintaining the classification system. Compensation Objectives:  To make recommendations regarding a list of appropriate, logical and defensible comparator agencies and benchmark classifications, prior to beginning the compensation portion of the study; Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 3  To collect accurate salary data from the approved group of comparator agencies and to ensure that the information is analyzed in a manner that is clear and comprehensible to the Study Project Team, Human Resources, management, the City Council, and employees;  To carefully analyze the scope and level of duties and responsibilities, requirements for successful work performance, and other factors for survey classes according to generally accepted compensation practices;  To review the City’s compensation structure and practices and develop compensation recommendations that will assist the City in recruiting, motivating, and retaining competent staff;  To develop solutions that address pay equity issues, analyze the financial impact of addressing pay equity issues, and create a market adjustment implementation strategy supporting the City’s goals, objectives, and budget considerations;  To create a comprehensive final report summarizing the compensation study approach and methodology, analytical tools, findings, and recommended compensation structure;  To recommend appropriate internal salary relationships and allocate classes to salary ranges in a comprehensive salary range plan; and  To ensure sufficient documentation and training throughout the study, on methods used to determine appropriate salary ranges, methods for logical progression of movement within the salary scale for each classification, and other practices, so that our data-driven recommendations can be implemented and maintained in a competent and fair manner. Overall Objectives:  To review and understand all current documentation, rules, regulations, policies, procedures, budgets, class descriptions, organizational charts, memoranda of understanding, personnel policies, wage and salary schedules, and related information so that our recommendations can be operationally incorporated with a minimum of disruption;  To conduct start-up Study Project Team meetings with management, study project staff, and other stakeholders to discuss any specific concerns with respect to the development of classification and compensation recommendations; finalize study plans and timetables; conduct employee orientation sessions with management and staff in order to educate and explain the scope of the study and describe what are and are not reasonable study expectations and goals;  To work collaboratively and effectively with the City and its stakeholders while at the same time maintaining control and objectivity in the conduct of the study;  To develop a classification and compensation structure that meets all legal requirements, is totally non-discriminatory, and easily accommodates organizational change, growth, and operational needs;  To document all steps in the process and provide documentation and training for Human Resources and other City staff, as appropriate, in classification and compensation analysis methodologies so that the City can integrate, maintain, administer, and defend any recommended changes after the initial implementation; and  To provide effective ongoing communications throughout the duration of the project and continued support after implementation. Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 4 Estimated Timelines Our professional experience is that citywide classification and base salary compensation studies of this scope and for this size organization take approximately five (5) months to complete, allowing for adequate PDQ completion, interview time, classification description review and/or development, compensation data collection and analysis, review steps by the City, the development of final reports, any appeals, and presentations. The following is a suggested timeline (which can be modified based on the City’s needs): Deliverable PHASE I: Classification Study Week # A. Meetings with Study Project Team and Management Staff and Initial Documentation Review Week 1 B. Orientation Meetings with Employees and Distribution of PDQ Week 1 C. Collection and Review of PDQs Week 5 D. Interviews with Employees, Supervisors, and Management Week 7 E. Classification Concept & Preliminary Allocation Week 8 F Draft Class Description Development Week 15 G Facilitation of Draft Class Description Review and Informal Appeals Support Week 16 H. Classification Plan and Draft of Interim Report and Final Report Week 20 Deliverable PHASE II: Base Salary Study Week # A. List of Comparator Agencies and Benchmark Classifications Week 3 B. Data from Comparators Week 8 C. Analysis and Preliminary Review of Data Week 15 D. Draft Compensation Findings/Additional Analysis/Study Project Team Meetings Week 16 E. Analysis of Internal Relationships and Alignment Week 18 F. Compensation Structure and Implementation Plan Week 19 G. Final Report and Guidelines for Implementation Week 20 H. Formal Appeals Support * As Needed I. Final Presentation As Scheduled Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 5 CONSULTANT WORK PLAN Methodology / Deliverables This section of the proposal identifies the actual work plan. We believe that our detailed explanation of methodology and work tasks clearly distinguishes our approach and comprehensiveness. Our approach is to complete the classification and job evaluation before completing the compensation review. The reasons for this include:  The description of the work performed and the requirements for that work are, in the minds of the employees and their supervisors, inextricably associated with the “worth of that work” or compensation, which is often a highly emotional issue. Separating the two phases of the study, even though elements of phases may be conducted concurrently, tends to produce more objective classification results.  The compensation review will be completed when there is a full understanding of the work of the City, thereby ensuring that the data developed from the labor market and the City’s classifications is accurate. Given these parameters, our approach is as follows: PHASE I: CLASSIFICATION STUDY Deliverable A: Meetings with Study Project Team and Management Staff for Initial Documentation Review This phase includes identifying the City’s Study Project Team, contract administrator, and reporting relationships. Our team of Project Managers and H.R. Associates will conduct an orientation and briefing session with the Study Project Team to explain process and methodology; create the specific work plan and work schedule; identify subsequent tasks to be accomplished; reaffirm the primary objectives and specific end products; determine deadline dates for satisfactory completion of the overall assignment; determine who will be responsible for coordinating/scheduling communications with employees, management, and the City Council; and develop a timetable for conducting the same. Included in this task will be the gathering of written documentation, identifying current incumbents, and assembling current class descriptions, organizational charts, salary schedules, budgets, memoranda of understanding (“MOU”), personnel policies, previous classification and compensation studies, and any other relevant documentation to gain a general understanding of City operations. City terminology and methods of current classification and compensation procedures, as well as the written questionnaire instrument for the classification study that will be used in the job analysis phase will be reviewed and agreed to. We will discuss methodology, agree to formats for class descriptions and compensation results, confirm appropriate comparator agencies and identify benchmark classifications, for compensation survey purposes. We will respond to any questions that may arise from the various stakeholders. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 6 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Deliverable B. Orientation Meetings with Employees and Distribution of PDQ The Position Description Questionnaire (“PDQ”) will be discussed with the Study Project Team and customized as needed to meet the study objectives prior to distributing copies to employees. We will facilitate orientation meetings with employees (within the same time frame as the initial project kick-off meeting) and distribute the PDQ to start the classification portion of the study. While these meetings are not mandatory, they form the beginning of the educational process that continues throughout the study. We will discuss the importance of the employees’ involvement in the study and their participation in PDQ completion and job analysis interviews. Project processes will be explained, expectations will be clarified, and elements that are not a part of the study will also be covered. Questions will be answered and a detailed explanation and examples for completing the PDQ will be given. Each PDQ will be handed out with the incumbent’s current class description attached to the questionnaire so the employee can use this as a tool for completing the questionnaire. Deliverable C. Collection and Review of Position Description Questionnaires We recommend giving employees in the same classification the option of collaborating on completing a PDQ together, if the employees so choose. At the same time, we will invite employees to complete an individual PDQ if they prefer and if they wish to be interviewed separately. We provide an electronic version of our questionnaire so that employees can more easily complete it. Employees complete the questionnaire and then send it to their supervisor for review, comment, and signature. Upon receipt of the PDQs in our office, K&A staff will review and analyze the PDQs in detail along with other documentation to obtain an understanding of the duties and responsibilities assigned to each position. While the RFP states that the City hopes that no more than fifty (50) PDQs will be required, we strongly recommend having employees complete at least one representative PDQ per classification. Creating a written record of what the body of work is will be a critical aspect of not only updating the City’s classification descriptions but also in ensuring that the City’s employees will be allocated to the appropriate classifications and class levels. We place a substantial emphasis on the PDQs, the information the employees provide, as well as the information that is provided by supervisors and managers in the form of comments as part of each PDQ. In addition, we invite those employees who feel that their work is different and unique from other incumbents in the same job classifications to submit individual PDQs, if they would like their position to be considered and studied separately from others. We allow for up to 20% of employees submitting PDQs. We have learned over our many years of experience that short-cutting this process and the completion of PDQs will invariably lead to a failed study, significant employee morale issues, and many appeals. We have developed a methodology over our 35 year history that has proven to be successful and sound and do not recommend changing this major component of our process. Deliverable D. Interviews with Employees, Supervisors, and Management Interviews will be scheduled with employees. Because this is a critical step in the information-gathering and educational process, we recommend scheduling interviews with at least a representative sample of 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 7 Citywide Classification and Base Salary Study Proposal City of Rohnert Park employees in each classification that will be included in the study. Typically, we employ the following approach and interview:  All employees in single-position classifications;  An adequate sampling of employees in multiple-position classifications; and  Any employee who requests an interview. We will offer employees the option to be interviewed in a focus group session with incumbents in the same classification or to request an individual interview if they prefer. We recommend individual interviews only if the employee wants to discuss certain issues (e.g., out of class responsibilities, etc.) in privacy with the consultant. Interviews will then be held with supervisory and management staff (division managers, department heads, etc.), who will clarify their own responsibilities and/or confirm the information we have received in the interviews with their staff (we allow more time for these interviews). The purpose of the interviews is to clarify and supplement the questionnaire data and to respond to potential perception differences regarding roles, tasks, scope, and supervisory responsibilities. The appropriateness of the following will be assessed:  Work being completed and relationships of positions to each other within a division/department as well as across the organization; and  Classification structure and reporting structure. Deliverable E. Classification Concept and Preliminary Allocation Prior to developing detailed class descriptions, our job evaluation will result in a classification concept and employee allocation document that will be submitted to the City for review and approval. We will compare changes in business need and operations, as well as any reorganizations, with the established classification system and job families as well as review internal relationships between classifications to define the reasons for, and effects of, the proposed changes. Our job analysis method is the whole position analysis approach. Objective factors in the whole position classification methodology include: 1. Education, Training, and Certifications/Licenses 2. Required Experience 3. Problem Solving/Ingenuity 4. Attention/Stress (Concentration/Time Pressure & Interruptions) 5. Independence of Action/Responsibility 6. Contacts with Others/Internal/External 7. Supervision Received and/or Given to Others 8. Consequences of Action/Decisions Made on the Job 9. Equipment Used 10. Working Conditions 11. Physical/Mental Demands Our analysis will include written documentation of our assessment methodology and assessment for each position surveyed. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 8 Citywide Classification and Base Salary Study Proposal City of Rohnert Park This document will list broad class concepts and highlight where significant changes may be recommended, such as creating or collapsing class series in the same functional area and/or separating or combining classifications assigned to different functional areas. We will review and analyze potential career ladders and promotional opportunities. We will also review and update established titling guidelines for the studied classifications for appropriate and consistent titling. A detailed, incumbent-specific allocation list for each position included in the study will be prepared, specifying current and proposed classification title and the impact of our recommendations (reclassification – upgrade or downgrade, title change, or no change). After we have completed this process, a meeting will be arranged to review any recommended changes to the classification plan with the Study Project Team. Deliverable F. Draft Class Description Development After preliminary approval of the class concepts and allocation lists, new and/or updated class descriptions will be developed for each proposed classification, following the format approved by the City. From the review of the PDQs and employee interviews, we will update duties, responsibilities, and minimum qualifications of each class specification, as necessary. We will develop new class specifications if duties, responsibilities, and minimum qualifications have changed significantly, and/or if we recommend new classifications/class levels, and/or if operational changes, business needs, or reorganizations, have occurred. Following EEO Uniform Guidelines, we will review, analyze, and update, as appropriate, knowledge, skills, abilities, education and experience, position definitions, purpose, distinguishing characteristics, supervision received and exercised, position functions and special requirements including licensing and certification requirements. We will address relevance and hierarchical consistency. We will review, analyze, and update, as appropriate, knowledge, skills, abilities, education and experience, position definitions, purpose, distinguishing characteristics, supervision received and exercised, position functions and special requirements including licensing and certification requirements. We will address relevance and hierarchical consistency. We will also review and update physical demands based on the most typical job functions of each classification in accordance with the ADA. Finally, we will review each classification’s typical job functions and determine exempt vs. non-exempt status in accordance with “white collar” exemptions under the FLSA. Deliverable G. Facilitation of Draft Class Description Review and Informal Appeals Support A draft copy of the revised/new class description with allocation recommendation will be submitted to the Project Team and subsequently to each manager, supervisor, and employee, to give each stakeholder group an opportunity to provide comments and concerns regarding any modifications to the classification structure and specifications. Our experience has been that this is one of the most critical phases of the project (as well as one of the most time-consuming). Our proactive and effective communication process 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 9 Citywide Classification and Base Salary Study Proposal City of Rohnert Park at this crossroad has always avoided formal appeals, adversarial meetings, or major conflicts at the conclusion of our studies. Each employee whose position was studied will receive a memorandum from us outlining what has been accomplished, how to best review the draft classification specification that will be attached, and how to provide feedback to us. Supervisors and managers receive a copy of their employees’ draft class descriptions and will be asked to review their employees’ comments and feedback to verify and concur with, or recommend changes to, the information provided. We will ask employees to submit their written concerns (via their supervisor/manager) to our office. While employees may not always agree with our recommendations, they have a “second chance” to ensure that they have been heard and to continue learning the reasons specific recommendations were made. Significant employee comments will be reviewed with management prior to making any significant changes to the proposed class plan. These discussions will be by email, telephone, or additional direct personal contact with employees, depending upon the extent of the response. Allocation and/or class description changes will be made as required and the class specifications will be finalized and submitted for approval. All employees who submitted their comments during the review process will be notified in writing regarding the outcome of their concerns. Deliverable H. Classification Plan and Draft of Interim Report and Final Report A Draft Interim Report of the Classification Study will be completed and submitted to the Study Project Team for review and comment. The report will contain:  Classification recommendations for each studied position, including documentation regarding study goals and objectives, classification methodology, approach, and process as well as all findings, analysis, and resulting recommendations;  The recommended allocation list, classification title changes, job family and career ladder/career growth issues, reporting relationships, and other factors will all be included; and  Classification concepts and guidelines as well as methods used to determine appropriate classification and level, methods for logical progression of movement between classifications, distinguishing characteristics and other pertinent information for implementation and continued maintenance of the recommendations will be detailed. Once we have received the City’s comments regarding the Draft Interim Report and have made any necessary changes, a Final Classification Report will be developed. PHASE II: BASE SALARY COMPENSATION STUDY Deliverable A. List of Comparator Agencies and Benchmark Classifications During the initial meeting with the Study Project Team, we will discuss and agree to the compensation study factors. Using the agreed-upon list of comparators, we will confirm appropriate, logical and 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 10 Citywide Classification and Base Salary Study Proposal City of Rohnert Park defensible comparator agencies that will be included in the external market survey, which will be the foundation of ensuring that the agencies’ salaries for the studied classifications are competitively aligned with the external labor market. We will also identify those classifications that will be surveyed in the market (i.e., benchmark classifications), with the intention of internally aligning the remaining classifications with those that were surveyed. 1. Determination of Comparator Agencies The selection of comparator agencies is a critical step in the study process. We typically use the following factors to identify appropriate comparators and will receive approval before proceeding with the base salary compensation survey. Our recommended methodology is that we involve the City Council, management, Human Resources, and employee representation in the decision-making process of selecting which comparable agencies are included, PRIOR to beginning the study. Our experience has shown that this is the most successful approach. The factors that we typically review when selecting and recommending appropriate comparator agencies include:  Organizational type and structure – While various organizations may provide overlapping services and employ some staff having similar duties and responsibilities, the role of each organization is somewhat unique, particularly in regard to its relationship to the citizens it serves and level of service expectation. During this iterative process, the City’s current/ previous list of comparators, if any, and the advantages/disadvantages of including them or others will be discussed.  Similarity of population served, City demographics, City staff, and operational budgets – These elements provide guidelines in relation to resources required (staff and funding) and available for the provision of services.  Scope of services provided – While having an organization that provides all of the services at the same level of citizen expectation is ideal for comparators, as long as the majority of services are provided in a similar manner, sufficient data should be available for analysis.  Labor market – The reality of today’s labor market is that many agencies are in competition for the same pool of qualified employees. Individuals often do not live in the community they serve. Therefore, the geographic labor market area (where the City may be recruiting from or losing employees to) will be taken into consideration when selecting potential comparator organizations.  Cost-of-living – The price of housing and other cost-of-living related issues are some of the biggest factors in determining labor markets. We will review overall cost-of-living of various geographic areas, median house prices, and median household incomes to determine the appropriateness of various potential comparator agencies. The City has a current list of 11 comparator agencies and we will include those in our analysis. We typically recommend using ten to twelve (10-12) comparator agencies for all survey benchmarks in order to achieve statistical significance but are flexible and can easily use a different approach based on the City’s preferences. Our proposal includes two (2) cost options for cost comparison purposes. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 11 Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2. Determination of Benchmark Classifications In the same collaborative manner as described in Step 1 above, we will work with the City’s stakeholders to select those classifications that will be surveyed. “Benchmark classes” are ordinarily chosen to reflect a broad spectrum of class levels. In addition, those that are selected normally include classes that are most likely to be found in other similar agencies, and therefore provide a sufficient valid data sample for analysis. Internal relationships will be determined between the benchmarked and non-benchmarked classifications and internal equity alignments will be made for salary recommendation purposes. Due to the fact that the labor market typically yields reliable data, we recommend using approximately 60%-65% of all classifications as benchmarks but we are happy to use a different model. Deliverable B. Data from Comparators K&A does not collect market compensation data by merely sending out a written questionnaire. We find that such questionnaires are often delegated to the individual in the department with the least experience in the organization and given a low priority. Our experienced compensation analysts conduct all of the data collection and analysis to ensure validity of the data and quality control. This approach also ensures that we compare job description to job description and not just job titles, therefore ensuring true “matches” of at least 70%, which is the percentage we use to determine whether to include a comparator classification or not. As mentioned above in our Classification methodology, our job analysis method is the whole position analysis approach. Our analysis will include written documentation of our assessment methodology and assessment for each position surveyed. We typically collect classification descriptions, organization charts, salary schedules, personnel policies, MOUs, and other information via website, by telephone, or by an onsite interview. With the prior knowledge from the data gathered directly from each comparator agency and our experience in the public sector human resources field, our professional staff makes preliminary “matches” and then schedules appointments by telephone, or sometimes in person, with knowledgeable individuals to answer specific questions. We find that the information collected using these methods has a very high validity rate and allows us to substantiate the data for employees, management, and governing bodies. Deliverable C. Analysis and Preliminary Review of Data Data will be entered into spreadsheet format designed for ease of interpretation and use. The information will be presented in a format that will identify the comparator positions used for each classification comparison. Information will be calculated based upon both average and median figures allowing the City to make informed compensation decisions. Other elements of the compensation survey report are agencies surveyed; comparable class titles; salary range maximum/control point; number of observations; and percent of the City’s salary range is above/below the market values. In addition, we will include any type of statistical representation and analysis that the City desires such as 60th, 70th, or any other percentiles. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 12 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Deliverable D. Draft Compensation Findings/Additional Analysis/Study Project Team Meetings As part of our transparent approach and communication strategy to ensure organizational buy-in to the study, we share the market survey with the organization. We first distribute our draft findings to the Study Project Team. After their preliminary review, K&A will meet with the Study Project Team and other stakeholders (including management, employees, and Human Resources) to clarify data, to receive requests for reanalysis of certain comparators, and to answer questions and address concerns. This provides an opportunity for the Study Project Team and other stakeholders to review and question any of our recommended benchmark comparator matches. If questions arise, we conduct follow-up analysis to reconfirm our original analysis and/or make corrections as appropriate. Deliverable E. Analysis of Internal Relationships and Alignment To determine internal equity for all studied positions, considerable attention will be given to this phase of the project. It is necessary to develop an internal position hierarchy based on the organizational value of each classification. Again, we utilize the whole position analysis methodology as described earlier. By reviewing those factors, we will make recommendations regarding vertical salary differentials between classes in a class series, for example, as well as across departments. This analysis will be integrated with the results of the compensation survey and the City’s existing compensation plan. The ultimate goal of this critical step in the process is to address any potential internal equity issues and concerns with the current compensation system, including compaction issues between certain classifications. We will create a sound and logical compensation structure for the various levels within each class series, so that career ladders are not only reflected in the classification system but also in the compensation system, with pay differentials between levels that allow employees to progress on a clear path of career growth and development. Career ladders will be looked at vertically, as well as horizontally, to reflect the City’s classification structure that was developed during the classification phase of the study. Deliverable F. Compensation Structure and Implementation Plan Depending on data developed as a result of the internal analysis, we will review and make recommenda- tions regarding internal alignment and the salary structure (set of salary ranges, salary differentials, steps within ranges, and/or alternative compensation plans) within which the classes are allocated, based upon the City’s preferred compensation model. In addition, we will develop externally competitive benefit comparisons for all classifications. We will also assist the District in developing a compensation philosophy and practices relative to the surveyed public jurisdictions, if desired. Finally, we will develop a proposed implementation plan based on the study results and recommendations. We will conduct a competitive pay analysis using the market data gathered to assist in the determination of external pay equity and the recommendation of a new base compensation structure. We will conduct a comparative analysis to illustrate the relationships between current pay practices and the newly determined market conditions and develop solutions to address pay equity issues, analyze the financial impact of addressing pay equity issues, and create a market adjustment implementation strategy supporting City goals, objectives, and budget considerations. We will develop recommendations covering special compensation issues such as pay for performance, skill pay, special assignment pay, certification 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 13 Citywide Classification and Base Salary Study Proposal City of Rohnert Park pay, and acting assignment pay; as well as salaries above the maximum; seniority; promotions; maintenance of the salary schedules; etc. Draft recommendations will be discussed with the Study Project Team and management for discussions and decisions on overall pay philosophy and the practicality of acceptance and prior to developing an Interim Report. Deliverable G. Final Report and Guidelines for Implementation Volume II (Draft Interim Report of the Compensation Study) will be completed and submitted to the Study Project Team for review and comment. The report will provide detailed compensation findings, documentation, and recommendations. The report will include:  An executive summary of the compensation study and results;  A set of all market data spreadsheets;  A proposed Salary Range Placement document;  A procedure to address employees whose base pay exceeds the maximum of their newly assigned pay range;  Discussion of how the compensation program affects recruitment and retention efforts of qualified employees;  Implementation issues and cost projections surrounding our recommendations; and  A guide for rules, policies and procedures for the City in implementing, managing and maintaining the compensation system, as appropriate. Once all of the City’s questions/concerns are addressed and discussed, a Final Classification and Compensation Report will be created and submitted in the City’s preferred format. The Final Report will incorporate any appropriate revisions identified and submitted during the review of the draft report. Deliverable H. Formal Appeals Support Should the City have a formal appeal process regarding the allocation of positions to classifications and of classifications to salary ranges, this proposal does not cover time regarding a formal appeal process. Should our on-site participation be desired, our stated composite hourly rate will be honored. As mentioned above, however, our internal process usually addresses any appeal issues. Deliverable I. Final Presentation Our proposal includes multiple meetings and weekly oral and written status/progress updates to the Study Project Team. Regarding the involvement of the City Council, we recommend at least one initial meeting to confirm the comparator agencies to be included in the study, one interim study session (to discuss the initial findings of the compensation study), and one final presentation of our Final Report. Of course, we are flexible regarding having more or less interaction with the City Council, based on the City’s preferences. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 14 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Expectations of City Support / City’s Responsibilities In order to conduct this study in the most timely and cost-effective manner, we ask for support in the following areas:  Timely provision of written documentation, such as current class specifications, union contracts, organizational charts, budget documents, requests for audits, past studies, etc.;  Assistance in the notification and scheduling of orientation and other meetings and the provision of adequate interview space;  Assistance in the compilation of current descriptions with the PDQ; collecting and forwarding questionnaires; and in ensuring that materials are complete and returned in a timely manner;  Assistance in scheduling study project team, bargaining unit, management, employee audit, and other meetings; and  Meeting agreed-upon timelines. In terms of time commitment for City staff, it is our expectation that the City hires an outside consultant to conduct and coordinate the entire effort. It is our goal to reduce the time commitment of City staff as much as possible and to only request assistance in the coordination of some of the steps in the process, such as scheduling employee orientation meetings, duplicating position description questionnaires, scheduling employee interviews/desk audits, disseminating information, and in general, being a channel of communication between our firm and employees. Communication with the City Our typical communication model includes at least weekly or biweekly written status updates to keep the City informed on where we are during each phase of the project. We have found that most communication can be managed through emails and teleconferences by phone. In addition, the study includes a significant number of meetings with the Study Project Team, human resources, management, employees, employee representation, and the City Council, as desired. The meetings and “stakeholder touch-points” that we recommend ensure understanding of the project parameters, enhance accurate intake and output of information, and foster a collaborative and interactive approach that will result in greater buy-in for study recommendations. This interactive approach, although time-consuming, has resulted in almost 100% implementation success of K&A’s studies. Post-Implementation Consultation and Support / Consultant Responsibilities We are committed to providing the City with the highest-quality product and service. Providing ongoing consultation and support after study implementation is a service that is included in our professional fees and a continued relationship-building aspect of our client relationship that we highly value. We often find that clients will call or email with follow-up questions and to discuss certain aspects of the study, ask why decisions and recommendations were made, and other important components of the study. We consider post-implementation support as part of our customer service. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 15 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Should the City request any additional onsite meetings and/or training after implementation of the study and/or other specific, identifiable work efforts, such as position reclassification studies, creating new class descriptions, or conducting annual surveys, we would honor our composite hourly rate for actual hours spent at the City. However, from experience, we expect that most follow-up support will be conducted via telephone and email and this is absolutely included in our “Not To Exceed Fee” for this project. Stakeholder Engagement The meetings and communications with stakeholders that we recommend ensure understanding of the project parameters, enhance accurate intake and output of information, and encourage a collaborative and interactive approach that will result in greater buy-in for study recommendations. This interactive approach, although time-consuming, has resulted in almost 100% implementation success of K&A’s studies. We believe in an interactive and collaborative process with the whole organization and in a high level of stakeholder contact and interaction to ensure organizational buy-in of the study throughout the entire process. Following are the major milestones at which we touch base with Human Resources, employees, managers, and other stakeholders, as appropriate:  Initial study kick-off and employee/management orientation meetings;  Position description questionnaire completion and review;  Employee and management interviews;  Employee, management, and Human Resources review of draft class descriptions;  Contact with employees and management to address final classification issues;  Stakeholder input regarding a list of appropriate comparator agencies;  City stakeholder review of compensation study data and contact with them to address any challenges to the market comparables we identified for each classification;  Stakeholder input on internal salary relationship analysis and recommendations; and  Stakeholder input regarding final compensation plans and structure recommendations. These steps will ensure that the study results in a product that is accepted and trusted by all levels within the organization. Beyond sound mechanics, our approach includes sufficient communication steps to ensure that the study methodology is understood and the results are regarded as expert, impartial, and fair. Project Milestones and Target Dates Our professional experience is that citywide classification and base salary compensation studies of this scope and for this size organization take approximately five (5) months to complete, allowing for adequate position description questionnaire completion, interview time, classification description review and/or development, compensation data collection and analysis, review steps by the City, the development of final reports, any appeals, and presentations. The following is a suggested timeline (which can be modified based on the City’s needs): 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 16 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Deliverable PHASE I: Classification Study Week #* A. Meetings with Study Project Team and Management Staff for Initial Documentation Review Week 1 B. Orientation Meetings with Employees and Distribution of PDQ Week 1 C. Collection and Review of PDQs Week 5 D. Interviews with Employees, Supervisors, and Management Week 7 E. Classification Concept & Preliminary Allocation Week 8 F Draft Class Description Development Week 15 G Facilitation of Draft Class Description Review and Informal Appeals Support Week 16 H. Classification Plan and Draft of Interim Report and Final Report Week 20 Deliverable PHASE II: Base Salary Study Week #* A. List of Comparator Agencies and Benchmark Classifications Week 3 B. Data from Comparators Week 8 C. Analysis and Preliminary Review of Data Week 15 D. Draft Compensation Findings/Additional Analysis/Study Project Team Meetings Week 16 E. Analysis of Internal Relationships and Alignment Week 18 F. Compensation Structure and Implementation Plan Week 19 G. Final Report and Guidelines for Implementation Week 20 H. Formal Appeals Support * As Needed I. Final Presentation As Scheduled *Based on an actual project starting date, once known, we can change “week #s” to specific calendar dates, if desired. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 17 Citywide Classification and Base Salary Study Proposal City of Rohnert Park CONSULTANT QUALIFICATIONS Koff & Associates (“K&A”) is a full-spectrum, public-sector human resources and recruitment services firm that was founded in 1984 by Gail Koff; K&A has been assisting cities, counties, special districts, other public agencies, and non-profit organizations with their human resources needs for thirty-five (35) years. We are a private California corporation, #2785458, and our legal name is Kaneko and Krammer Corp. dba Koff & Associates, Inc. We were incorporated on September 23, 2005. Our headquarters are in Berkeley, CA, and we have satellite offices in Southern California, the Central Valley, the Sacramento Region, and the western region. We are a California State-certified Small Business Enterprise (#58366), and through the County of Alameda, we are also a locally certified Local, Small Local, and Very Small Local Business Enterprise. We are familiar with the various public sector organizational structures, agency missions, operational and budgetary requirements, and staffing expectations. We have extensive experience working in both union and non-union environments (including service as the management representative in meet & confer and negotiation meetings), working with City Councils, County Commissions, Boards of Directors, Boards of Supervisors, Boards of Trustees, Merit Boards, and Joint Power Authorities. The firm’s areas of focus are classification and compensation studies (approximately 70% of our workload); executive search and staff recruitments; organizational development/assessment studies; performance management and incentive compensation programs; development of strategic management tools; policy/procedure development and employee handbooks; training and development; public agency consolidations and separations; Human Resources audits; and serving as off-site Human Resources Director for smaller public agencies that need the expertise of a Human Resources Director but do not need a full-time, on-site professional. Without exception, all of our classification and compensation studies have successfully met all of our intended commitments; communications were successful with employees, supervisors, management, and union representatives; and we were able to assist each agency in successfully implementing our recommendations. All studies were brought to completion within stipulated time limits and proposed budgets. Our long list of clients is indicative of our firm’s reputation as being a quality organization that can be relied on for producing comprehensive, sound, and cost-effective recommendations and solutions. K&A has a reputation for being “hands on” with the ability and expertise to implement its ideas and recommendations through completion in both union and non-union environments. K&A relies on our stellar reputation and the recommendations and referrals of past clients to attract new clients. Our work speaks for itself and our primary goal is to provide professional and technical consulting assistance with integrity, honesty and a commitment to excellence. We are very proud of the fact that we have not had any formal appeals in our entire history, working with hundreds of public agency clients and completing hundreds of classification and/or compensation, organizational, and other types of studies. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 18 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Our entire team consists of twenty-seven (27) employees as shown below in our organizational chart. No subcontractors will be assigned to this study. K&A Staff Members to be Assigned to Project All members of our team have worked on multiple classification and compensation studies and are well acquainted with the wide array of public sector organizational structures, compensation structures, classification plans, as well as the challenges and issues that arise when conducting studies such as this one for the City. Following are short biographies of the specific staff who will be assigned to this study (their full résumés may be found in the Appendix): Catherine “Katie” Kaneko, C.P.A., P.H.R. President Katie is one of the two principals of Koff & Associates. She brings 25 years of management-level human resources and consulting experience to K&A. She has extensive experience in classification analysis and evaluation techniques, compensation, performance incentive programs, recruitment, and organizational studies. Armed with her Bachelor of Business Administration degree, and as a CPA (Certified Public Accountant), Katie began her career in an international accounting/consulting firm. She transitioned into Human Georg Krammer, CEO Katie Kaneko, President Alyssa Thompson Senior Project Manager Debbie Owen Senior Project Manager Kari Mercer golbou ghassemieh Project Managers Richard O'Donnell Recruitment Manager Brandon Romo Recruiter Kelly Basoco Gwen Brew Monica Garrison-Reusch Mike Harary Jamie Inderbitzen Frances Trant Senior H.R. Associates Irene Chan Cindy Harary Brenna Huntley Sarah Nunes Rebecca Ornellas Renate Tiner Susan Vang H.R. Associates Eileen King Marketing Associate Ruth Zablotsky Administrative Analyst/ Proposal Developer Lenissa Dumlao Elise Johnson Administrative Coordinators Kathy Crotty Anne Brooks Pfister Administrative Assistants 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 19 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Resources within the firm to become the Human Resources Director of the San Francisco office. She next moved into the high-tech industry where she served in leadership positions for high-growth companies, startup firms, and organizations in transition. Katie then moved to the public sector, joining K&A in 2003 and has been the firm’s President since 2005; over the last fifteen (15) years, she has overseen hundreds of compensation, classification, organizational and other studies for cities, counties, and special districts throughout California. Agencies for whom classification and/or compensation studies, or HR Services (such as organizational assessments, executive performance evaluations, etc.) were led by Katie, as Project Director, during the last three (3) years, include, but are not limited to, the following: • Cities: Albany, Belmont, Benicia, Calistoga, Carmel, Coachella, Crescent City, Cupertino, Danville, Dinuba, Fairfield, Galt, Hayward, Madera, Morgan Hill, Newman, Palo Alto, Piedmont, Sacramento, San Pablo, Santa Rosa, Seaside, Sonora, Tracy. • Counties: El Dorado, Mendocino, and Merced. • State: California State Compensation Insurance Fund; California State Auditor’s Office. • Special Districts: Bay Area Air Quality Management District, California State Auditor’s Office, Castro Valley Sanitary District, Central Fire District of Santa Cruz County, Coastside County Water District, Contra Costa County Employees’ Retirement Association, Cosumnes Community Services District, Discovery Bay Community Services District, Dublin San Ramon Services District, East Palo Alto Sanitary District, Encina Waste Water Authority, Fairfield Suisun Sewer District, First 5 Santa Clara, Groveland Community Services District, Hartnell College, Indian Wells Valley Water District, Mendocino Coast Recreation & Park District, Midpeninsula Regional Open Space District, Monterey Regional Water Pollution Control Agency, Mt. View Sanitary District, Municipal Pooling Authority, North Coast County Water District, Northern California Power Agency, Oakland Housing Authority, Public Agency Risk Sharing Authority of California, Rancho Murieta Community Services District, Retirement Office of City of San José, Salinas Union High School District, Salinas Valley Solid Waste Authority, San Francisco County Transportation Authority, Santa Clara Valley Open Space Authority, Santa Clara Valley Water District, Solano Transportation Authority, Sonoma County Open Space District, Southwestern Community College District, Superior Court of San Joaquin County, Travis Unified School District, Vallejo Flood and Wastewater District, West Valley Sanitation District of Santa Clara County, and Zone 7 Water Agency. Katie will be key personnel and serve as the Project Director for this project; she will coordinate all of K&A’s efforts, will attend all meetings with the City, and will be responsible for all work products and deliverables. golbou ghassemieh, MBA, SPHR, SHRM-SCP, IPMA-SCP Project Manager golbou’s professional qualifications include over fourteen (14) years of experience in the Human Resources field, including work as a Deputy Director and Director at County and City agencies in the public sector. Her experiences include working in and/or overseeing classification and compensation, training 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 20 Citywide Classification and Base Salary Study Proposal City of Rohnert Park and development, EEO, employee and labor relations, risk management, and recruitment and examina- tion. Her experience includes both public and private sector Human Resources work for the County of Sonoma, City of Santa Rosa, Target Corporation, and Savant Consulting. She gained experience in classification and compensation, recruitment and examination, organizational development and training programs, labor relations, MOU administration, policy development and administration, ADA programs, investigations, discipline administration, recruitment and examination, presenting to Boards and Commissions, and general human resources leadership and administration. During her ten (10) year tenure as a Human Resources leader in the public sector, golbou gained specialized knowledge of conducting classification and compensation studies for a broad array of positions in both agency departments as well as special districts, such as water, open space, community development/housing, etc. Since joining Koff & Associates, in early 2019, golbou has worked on a variety of Classification and Compensation projects for: • Cities: Anaheim, Milpitas • Special Districts: Port of Oakland She earned her B.A. degree in Psychology with a minor in French at University of California, Berkeley and her MBA degree with an emphasis in Human Resources Management from Sonoma State University. She also holds several professional certifications. Ms. ghassemieh serves as an instructor for Sonoma State University’s Human Resources Certification course and has served for three (3) years as a Board member for PASCO-HR, a Sonoma County Professional Human Resources Association. Together with Katie Kaneko, golbou will serve as the Co-Project Director for this project; she will help coordinate all of K&A’s efforts, will attend all meetings with the City, and will be responsible for work products and deliverables, as well as provide managerial support throughout the effort, including classification analysis, interviews with employees and management, compensation analysis, internal job analysis, development of recommendations, and implementation strategies. Monica Garrison-Reusch, B.A., M.B.A. Senior H.R. Associate Monica has over thirteen (13) years of human resource program experience, all of which have been spent serving as either a team consultant or project manager on projects working with public sector agencies. Monica’s primary professional focus over the last several years has been on classification and compensation practices. Prior to joining K&A, Monica performed classification and compensation consulting services as either a team member or project manager on varied projects including large scale studies done for the Counties of Madera, Sacramento, Bernalillo (in New Mexico), and the California State Department of Personnel Administration. Monica also developed and served as a Co-Trainer for a two-day course on Classification and Compensation. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 21 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Monica’s depth of experience allows her to provide a broad range of human resources services to public agencies. She specializes in compensation projects focusing on both base salary and total compensation analysis studies. Monica has also worked on project teams conducting classification studies and organizational analysis, including performing the full range of classification analysis and conducting in- depth survey and analysis of organizational structures and past organizational practices. Since joining K&A, Monica has worked on studies for the following clients: • Cities: Cotati, Crescent City, Pleasant Hill, Sacramento, and Vallejo. • Counties: El Dorado, Mendocino, and Trinity. • State: California State Auditor’s Office. • Special Districts: AC Transit, Cosumnes Community Services District, EBMUD (East Bay Municipal Utility District), Eastern Municipal Water District, El Dorado County Transit Authority, First 5 Contra Costa County, First 5 Santa Clara County, Hayward Area Recreation and Park District, Livermore Amador Valley Transit Authority, Mojave Water Agency, North Tahoe Public Utility District, Orange County Transportation Authority, State Water Contractors, and Trabuco Canyon Water District. She earned an MBA with an emphasis in Marketing at Golden Gate University and a Bachelor of Science in Business Administration from the University of Southern California. Monica will provide Senior H.R. Associate support for this project, including classification analysis, interviews with employees and management, compensation data collection and analysis, internal job analysis, development of recommendations, and implementation strategies. Brenna Huntley, M.S. H.R. Associate Prior to joining the K&A team in early 2017, Brenna worked in human services and education to connect people with the services and information most important to them. Her transition into human resources consulting allows her to continue this trend, focusing on classification and compensation studies to deliver sound market data and recommendations to clients. In addition to her professional pursuits, Brenna has spent several years conducting research studies in academic laboratories, investigating questions surrounding leadership effectiveness, organizational culture, and employee selection. Since joining K&A, Brenna has worked on classification and/or compensation studies for the following agencies: • Cities: Belmont, Cupertino, Los Altos Hills, Milpitas, Moraga, Mt. Shasta, Palm Desert, Pleasant Hill, Redlands, Redwood City, San Bruno, Santa Cruz, and Vallejo. • Special Districts: Alameda Housing Authority, Costa Mesa Sanitary District, Dublin San Ramon Services District, Encina Wastewater Authority, Foothill-DeAnza Community College District, Habeas Corpus Resources Center, Las Gallinas Valley Sanitary District, Leucadia Wastewater Authority, Marina Coast Water District, Midpeninsula Regional 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 22 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Open Space District, Mid-Peninsula Water District, Rancho Murieta Community Services District, Riverside County Transportation Commission, SACOG (Sacramento Area Council of Governments), Santa Clara County Housing Authority, and Santa Clarita Valley Water Agency. Brenna earned her B.A. degree in Psychology from San Diego State University, and her M.S. degree in Industrial/Organizational Psychology from San Francisco State University. She will provide H.R. Associate support throughout this effort for the City, including classification analysis, interviews with employees and management, compensation data collection and analysis, internal job analysis, development of recommendations, and implementation strategies. Rebecca Ornellas, M.S. H.R. Associate Rebecca has nearly five (5) years of non-profit and public-sector work experience. She has two (2) years of experience working in Human Resources for the U.S. Office of Personnel Management and the City and County of San Francisco. Her work experience includes job analysis, recruitment and selection, competency modeling, and data analytics. In addition to her professional pursuits, Rebecca has spent several years conducting research studies in academic laboratories, investigating questions surrounding organizational culture and employee selection. Since joining K&A on November 1, 2018, Rebecca has been working on the following classification and/or compensation project: • Cities: Bellflower, Manteca, and West Sacramento. • Counties: Yuba. • Special Districts: Oakwood Lake Water District, Salinas Union High School District. Rebecca earned her B.A. degree in Psychology from University of the Pacific, and her M.S. degree in Industrial/Organizational Psychology from San Francisco State University. She will provide H.R. Associate support throughout this effort for the City, including classification analysis, interviews with employees and management, compensation data collection and analysis, internal job analysis, development of recommendations, and implementation strategies. Susan Vang, B.S. H.R. Associate Susan has over five (5) years of human resources consulting experience in classification and compensation, recruitment and selection, and employment testing for the public sector. Susan has experience providing technical support on a variety of classification and compensation projects including City of El Segundo, Counties of Sonoma, Lake, and Madera. In addition, Susan worked on the Merit System Services (MSS) contract with the California Department of Human Resources, providing recruitment and 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 23 Citywide Classification and Base Salary Study Proposal City of Rohnert Park selection support to twenty-seven (27) California County Departments of Social Services and Child Support Services. Since joining K&A, Susan has worked on studies for the following: • Cities: El Monte, Los Altos (Police Officers Association), Morgan Hill, Mount Shasta, Oakland, Piedmont, Santa Barbara, Santa Cruz, Santa Rosa, and Vallejo. • Special Districts: Calaveras County Water District, California Association of Sanitation Agencies (CASA), College of the Sequoias, Dublin San Ramon Services District, Eastern Municipal Water District, Foothill-DeAnza Community College District, Hartnell Community College, Long Beach Transit, Marin County Transit District, MTC (Metropolitan Transportation Commission), Riverside Community College District, Santa Clara Valley Water District, Southwestern Community College District, Vallejo Flood and Wastewater District, and Zone 7 Water Agency. A Northern California native, Susan earned her B.S. degree in molecular environmental biology from the University of California, Berkeley. Susan will provide H.R. Associate support for this project, including classification analysis, interviews with employees and management, compensation data collection and analysis, internal job analysis, development of recommendations, and implementation strategies. Renate Tiner, B.Sc. H.R. Associate Renate’s professional qualifications include five (5) years of both non-profit and private sector Human Resources experience. Starting in Human Resources administration and rising into Human Resources management, she gained experience in full-cycle recruitment, orientation and on-boarding, Health and Safety, Worker’s Compensation, licensing and accreditation, policy development, and general Human Resources administration. Since joining Koff & Associates in 2017, Renate has assisted with some of the firm’s proposal development and has worked on Classification and Compensation Studies for the following agencies: • Cities/Towns: Bellflower, Concord, El Monte, Los Altos, and West Sacramento. • Special Districts: Eastern Municipal Water District, Foothill DeAnza Community College District, Groveland Community Services District, Metropolitan Transportation Commission, Riverside Community College District, and San Joaquin County Superior Court. Renate earned her B.Sc. degree in Psychology from the University of Northern British Columbia, in Prince George BC, Canada. She was a Canadian Human Resource Professional (CHRP) Candidate before moving to the United States. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 24 Citywide Classification and Base Salary Study Proposal City of Rohnert Park She will provide H.R. Associate support throughout this effort, including classification analysis, interviews with employees and management, compensation data collection and analysis, internal job analysis, development of recommendations, and implementation strategies. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 25 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Client References Agency & Project Contact City of Belmont (population: 27,140) Total Compensation Study, nearing completion. Ms. Corazon “Cora” Dino Human Resources Director (650) 637-2988 One Twin Pines Lane Belmont, CA 94002 cdino@belmo nt.gov City of Calistoga (population: 5,311) Limited Class & Total Comp Study, completed 2018. Classification and Compensation Study, completed 2015. Ms. Gloria Leon Administrative Services Director (707) 942-2803 1232 Washington Street Calistoga, CA 94515 gleon@ci.calistoga.ca.us City of Cotati (population: 7,455) Compensation Study (Maintenance & Police), completed 2017. Compensation Study, completed 2016. Mr. Damien O’Bid City Manager (707) 665-3621 201 West Sierra Ave. Cotati, CA 94931 dobid@cotaticity.org Town of Danville (population: 44,786) Total Compensation Study, completed 2018. Mr. Nat Rojanasathira Administrative Services Director (925) 314-3328 510 La Gonda Way Danville, CA 94526 nrojanasathira@danville.ca.gov City of Lafayette (population 26,440) Classification and Total Compensation Study, completed 2013. Ms. Tracy Robinson Administrative Services Director (925) 299-3227 3675 Mt. Diablo Road, #210 Lafayette, CA 94549 trobinson@lovelafayette.org City of Pleasant Hill (population: 34,987) Classification Studies (3 positions), completed 2018. H.R. Organizational Study, completed 2016. Police Compensation Study, completed 2016. Classification Study, completed 2015. Total Compensation Study, completed 2015. Ms. Ericka Mitchell Human Resources Manager (925) 671-5277 100 Gregory Lane Pleasant Hill, CA 94523 emitchell@pleasanthillca.org 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 26 Citywide Classification and Base Salary Study Proposal City of Rohnert Park City of Santa Rosa (population: 172,000) Limited Compensation Study, completed 2017. Classification and Organizational Studies for various departments from 2007 to 2013. Ms. Barbara Duncan Human Resources Analyst (707) 543-3074 100 Santa Rosa Ave., Rm. 1 Santa Rosa, CA 95404 bduncan@srcity.org City of Vallejo (population: 121,299) Compensation Study, Engineer position, completed 2019. Total Compensation Study for City Attorney, completed 2018. Total Compensation Study for Risk Manager, completed 2018. Total Compensation Study of CAMP (Confidential, Administrative, Managerial, and Professional Association) group, completed 2018. Total Comp Study for IAFF (Firefighters), completed 2017. Classification Study of Chief Assistant City Attorney, completed 2017. Classification Study of Accounting Manager, completed 2017. Class, Comp Studies, completed 2015, 2016. Ms. Janet Thiessen Human Resources Program Manager (707) 648-4106 555 Santa Clara Street Vallejo, CA 94590 janet.thiessen@cityofvallejo.net County of Sonoma (population: 504,217) Classification & Compensation Study for the Sonoma County Water Agency, completed 2019. Various Classification and Compensation Studies, since 2013. Ms. Maggie Miller Principal Classification Analyst (707) 565-3565 575 Administrative Drive, Room 116B Santa Rosa, CA 95403 maggie.miller@sonoma-county.org Las Gallinas Valley Sanitary District Classification and Compensation Study, completed 2019. Total Compensation Study, completed 2014. Ms. Susan McGuire Administrative Services Manager (415) 472-1033 Ext 19 300 Smith Ranch Road San Rafael, CA 94903 smcguire@lgvsd.org Napa Sanitation District Districtwide Classification Study, completed 2017. Ongoing since 1998: • Class and Comp Studies • Policy Procedures, Employee Handbook • Recruitment efforts • HR Assistance Ms. Cheryl Schuh Human Resources Officer (707) 258-6003 1515 Soscol Ferry Road Napa, CA 94559 cschuh@napasan.com 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 27 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Sonoma County Library Classification and Compensation Study, completed 2015. Mr. Patrick Preston Human Resources Manger (707) 545-0831 Ext. 1582 211 E Street Santa Rosa, CA 95404 ppreston@sonoma.lib.ca.us Sonoma County Open Space District Classification Study, completed 2015. Ms. Maggie Miller, SHRM-SCP, SPHR Principal Classification Analyst (707) 565-3565 575 Administration Drive, Room 116B Santa Rosa, CA 95403 Maggie.Miller@sonoma-county.org Koff & Associates has never withdrawn from any implementation prior to completion of a project. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 28 Citywide Classification and Base Salary Study Proposal City of Rohnert Park FEES AND COMPENSATION Budget Narrative We have often found our process requires a very high level of time commitment, which sometimes results in a higher proposal cost. We believe that our methodology and implementation success rate is attributable to the significantly greater level of contact we have with management, governing body, and staff. The time we commit to working with the employees (orientations and briefings, meetings with employees via personal interviews, informal appeal process, etc.) results in significantly greater buy-in throughout the process and no formal appeals at the end of the study. In fact, our firm has never had a formal appeal to any of our studies in our 35 years in business. It has been our experience that the money and time invested in stakeholder communication throughout the study are money and time saved during implementation. Numerous times our firm has been hired after an agency has gone through an unsuccessful study whose results were rejected or appealed and whose implementation was very controversial. The result was a divided organization with hostility and animosity between employees/employee representation and management. Whenever our firm was hired after such an unfortunate experience, study stakeholders were amazed at our open and all-inclusive process, our efforts to elicit equal stakeholder input, and our development of recommendations that were accepted as fair and reasonable and understood by management, employees, and the governing body. Our success rate is also attributable to the fact that we have 35 years of experience working with employees of all types of backgrounds, educational levels, and work experiences, and we are accustomed to successfully communicating with and educating them throughout the process. It is imperative that all employees eventually buy into the study results and recommendations, whether they have been through a process like this before or whether this is the first time for them. Our clients always provide feedback that our process was professional, comprehensive, understandable, timely, and inclusive. Employees, although not necessarily always happy with our recommendations, have always indicated that we listened to their issues and concerns and were available for discussion, as required. Although time consuming, we also drive the process to ensure that timelines are met and schedules are maintained. The cost proposal below includes two options depending on scope of work. Of course, the City may select any combination thereof and we are open to negotiating a third option if it better serves the City. We hope to be able to negotiate a scope of work and cost option that best serves the City’s needs. Deliverables and Hours/Cost Deliverables Phase I: Classification Study Option 1: Hours Option 2: Hours A. Meetings with Study Project Team and Management Staff for Initial Documentation Review 10 10 B. Orientation Meetings with Employees and Distribution of PDQs 12 12 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 29 Citywide Classification and Base Salary Study Proposal City of Rohnert Park C. Collection and Review of PDQs Option 1: Assumes 1 PDQ per classification, plus 10% of employees submitting individual PDQs (for a total of approximately 105 PDQs) Option 2: Assumes 1 PDQ per classification, plus 20% of employees submitting individual PDQs (for a total of approximately 115 PDQs) 35 45 D. Interviews with Employees, Supervisors, and Management Option 1: Assumes 1 interview per classification plus 10% of employees having individual interviews (for a total of approximately 105 interviews) Option 2: Assumes 1 interview per classification, plus 20% of employees having individual interviews (for a total of approximately 115 interviews) 65 80 E. Classification Concept & Preliminary Allocation 40 40 F. Draft Class Description Development Option 1: Assumes that some classifications will be 4onsolidated and/or eliminated and only up to 98 classifications will be developed/updated Option 2: Assumes that all 108 classifications will be developed/updated 250 275 G. Facilitation of Draft Class Description Review and Informal Appeals Support 40 50 H. Classification Plan and Draft of Interim Report and Final Report 16 16 Total Professional Hours -- Classification 468 528 Combined professional and clerical composite rate: $134/Hour $ 62,712 $ 70,752 Deliverables Phase II: Compensation Study Hours Hours A. List of Comparator Agencies and Benchmark Classifications 12 12 B. Data from Comparators Option 1: Base Salary Only: up to 75 benchmarks, up to 12 comparators Option 2: Total Compensation: up to 75 benchmarks, up to 12 comparators 135 200 C. Analysis and Preliminary Review of Data Option 1: Base Salary Only: up to 75 benchmarks, up to 12 comparators Option 2: Total Compensation: up to 75 benchmarks, up to 12 comparators 50 100 D. Draft Compensation Findings/Additional Analysis/Study Project Team Meetings 35 50 E. Analysis of Internal Relationships and Alignment 12 12 F. Compensation Structure and Implementation Plan 12 12 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 30 Citywide Classification and Base Salary Study Proposal City of Rohnert Park G. Final Report and Guidelines for Implementation 16 16 H. Formal Appeals Support * 0 0 I. Final Presentation 8 8 Anticipated hours for additional unscheduled meetings and phone calls 8 12 Total Professional Hours -- Compensation 288 422 Combined professional and clerical composite rate: $134/Hour $ 38,592 $ 56,548 Expenses are included in our combined composite rate: N/A N/A Expenses include but are not limited to duplicating documents, binding reports, phone, fax, supplies, postage, travel expenses, per diem, etc. TOTAL NOT-TO-EXCEED COST FOR PROJECT: $ 101,304 $ 127,300 *Additional consulting will be honored at composite rate ($134/Hour) Contractual Requirements & Payment Schedule We will be pleased to sign the City’s professional services agreement for a Citywide Classification and Base Salary Study. Note: please add the following language to your professional services agreement should we receive the award for this project. Koff & Associates requests that our Clients pay K&A 20% of project cost at commencement of project. Following the initial 20% commencement payment, all billable time shall be billed monthly in arrears (i.e., invoices are submitted by K&A to client in the month following the month in which services were rendered). Upon completion of the scope of work, the balance of the agreed-to amount will be billed. Our regular terms are Net 30. Client shall pay K&A for its fees and reimbursable expenses (if applicable) within thirty (30) days following the date of receipt of each applicable invoice. If Client contests or questions any invoice, it agrees to raise any questions with management of K&A within such 30-day period. Late fees in the amount of 2% of invoice amount will accrue if current invoice is not paid within 30 days of payment due date of that invoice. If late fees are not paid, they will carry forward to next invoice. If necessary, we are flexible about negotiating other terms with the City. 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com 31 Citywide Classification and Base Salary Study Proposal City of Rohnert Park Please also note: We respectfully request that the following clause also be incorporated into your contract or agreement with K&A: Except with the written consent of Georg Krammer or Katie Kaneko, CEO and President respectively of Koff & Associates, which consent may be given or withheld in their sole discretion, Client agrees that during the term of this Agreement and for a period ending one year thereafter (the “Time Period”) Client will not solicit services from or hire any K&A employee or contractor (each, a “Team Member”) with whom Client has had contact pursuant to the services provided to Client under this Agreement. Client specifically acknowledges that K&A recruits, trains, and contracts with Team Members and that such efforts are costly and time-consuming. As such, it is understood that should Client hire a Team Member during the Time Period for any reason without the required consent, Client agrees to pay a placement fee (paid at the time of placement) of 30% of Team Member’s first year’s total compensation which accurately reflects a reasonable estimate of K&A’s time and costs attendant to its recruitment, hiring, retention, and management of Team Members. Insurance Acknowledgement We will submit and support the levels of coverage and endorse the City with our General Liability coverage upon award of a contract for the project. Workers’ Compensation: Statutory Limits Commercial General Liability: $2,000,000 per occurrence Professional Liability (Errors & Omissions): $1,000,000 per occurrence Automobile Insurance: $1,000,000 per occurrence Our insurance broker is Ms. Eileen Hollander, Sr. Account Manager/Commercial Lines, Integro Insurance Brokers, 2300 Contra Costa Blvd., Suite 375, Pleasant Hill, CA 94523. Standing of the Firm Koff & Associates has been in business in California for 35 years and has always been in good standing, is financially stable, and has no past or pending litigation. Citywide Classification and Base Salary Study Proposal City of Rohnert Park 2835 Seventh Street, Berkeley, California 94710 | 510.658.5633 | www.KoffAssociates.com Signature Page Koff & Associates intends to adhere to all of the provisions described in the RFP. This proposal is valid for ninety (90) days from date of submission. Respectfully submitted, By: KOFF & ASSOCIATES State of California Georg S. Krammer February 25, 2019 Chief Executive Officer Citywide Classification and Base Salary Study Proposal City of Rohnert Park Exhibit B - Compensation Deliverables Phase I: Classification Study Option 2: Hours A. Meetings with Study Project Team and Management Staff for Initial Documentation Review 10 B. Orientation Meetings with Employees and Distribution of PDQs 12 C. Collection and Review of PDQs Option 1: Assumes 1 PDQ per classification, plus 10% of employees submitting individual PDQs (for a total of approximately 105 PDQs) Option 2: Assumes 1 PDQ per classification, plus 20% of employees submitting individual PDQs (for a total of approximately 115 PDQs) 45 D. Interviews with Employees, Supervisors, and Management Option 1: Assumes 1 interview per classification plus 10% of employees having individual interviews (for a total of approximately 105 interviews) Option 2: Assumes 1 interview per classification, plus 20% of employees having individual interviews (for a total of approximately 115 interviews) 80 E. Classification Concept & Preliminary Allocation 40 F. Draft Class Description Development Option 1: Assumes that some classifications will be 4onsolidated and/or eliminated and only up to 98 classifications will be developed/updated Option 2: Assumes that all 108 classifications will be developed/updated 275 G. Facilitation of Draft Class Description Review and Informal Appeals Support 50 H. Classification Plan and Draft of Interim Report and Final Report 16 Total Professional Hours -- Classification 528 Combined professional and clerical composite rate: $134/Hour $ 70,752 Deliverables Phase II: Compensation Study Hours A. List of Comparator Agencies and Benchmark Classifications 12 B. Data from Comparators Option 1: Base Salary Only: up to 75 benchmarks, up to 12 comparators Option 2: Total Compensation: up to 75 benchmarks, up to 12 comparators 200 Citywide Classification and Base Salary Study Proposal City of Rohnert Park C. Analysis and Preliminary Review of Data Option 1: Base Salary Only: up to 75 benchmarks, up to 12 comparators Option 2: Total Compensation: up to 75 benchmarks, up to 12 comparators 100 D. Draft Compensation Findings/Additional Analysis/Study Project Team Meetings 50 E. Analysis of Internal Relationships and Alignment 12 F. Compensation Structure and Implementation Plan 12 G. Final Report and Guidelines for Implementation 16 H. Formal Appeals Support * 0 I. Final Presentation 8 Anticipated hours for additional unscheduled meetings and phone calls 12 Total Professional Hours -- Compensation 422 Combined professional and clerical composite rate: $134/Hour $ 56,548 Expenses are included in our combined composite rate: N/A Expenses include but are not limited to duplicating documents, binding reports, phone, fax, supplies, postage, travel expenses, per diem, etc. TOTAL NOT-TO-EXCEED COST FOR PROJECT: $ 127,300 *Additional consulting will be honored at composite rate ($134/Hour) EXHIBIT C – Insurance Requirements CITY OF ROHNERT PARK INSURANCE REQUIREMENTS for Consultant Services Agreement Prior to the beginning of and throughout the duration of the Work, Consultant will maintain insurance in conformance with the requirements set forth below. Consultant will use existing coverage to comply with these requirements. If that existing coverage does not meet the requirements set forth here, Consultant agrees to amend, supplement or endorse the existing coverage to do so. Consultant acknowledges that the insurance coverage and policy limits set forth in this section constitute the minimum amount of coverage required. Any insurance proceeds available to City in excess of the limits and coverage required in this agreement and which is applicable to a given loss, will be available to City. Consultant shall provide the following types and amounts of insurance: General Liability Insurance using Insurance Services Office "Commercial General Liability” policy form CG 00 01 or the exact equivalent. Defense costs must be paid in addition to limits. There shall be no cross liability exclusion for claims or suits by one insured against another. Limits are subject to review but in no event less than $2,000,000 (Two Million Dollars) per occurrence, and $4,000,000 (Four Million Dollars) annual aggregate. Business Auto Coverage on ISO Business Auto Coverage form CA 0001 including symbol 1 (Any Auto) or the exact equivalent. Limits are subject to review, but in no event to be less than $1,000,000 (One Million Dollars) per accident. If Consultant owns no vehicles, this requirement may be satisfied by a non-owned auto endorsement to the general liability policy described above. If Consultant or Consultant's employees will use personal autos in any way on this project, Consultant shall provide evidence of personal auto liability coverage for each such person. Workers Compensation on a state-approved policy form providing statutory benefits as required by law with employer's liability limits no less than $1,000,000 (One Million Dollars) per accident or disease. Professional Liability or Errors and Omissions Insurance as appropriate shall be written on a policy form coverage specifically designed to protect against acts, errors or omissions of the consultant and "Covered Professional Services" as designated in the policy must specifically include work performed under this agreement. The policy limit shall be no less than $1,000,000 (One Million Dollars) per claim and in the aggregate. The policy must "pay on behalf of" the insured and must include a provision establishing the insurer's duty to defend. The policy retroactive date shall be on or before the effective date of this agreement. Insurance procured pursuant to these requirements shall be written by insurers that are admitted carriers or authorized to transact insurance in the state of California and with an A.M. Bests rating of A- or better and a minimum financial size VII. General conditions pertaining to provision of insurance coverage by Consultant. Consultant and City agree to the following with respect to insurance provided by Consultant. 1. Consultant agrees to have its insurer endorse the third party general liability coverage required herein to include as additional insureds the City, its officers, elected officials, employees, agents, and volunteers using standard ISO endorsement No. CG 20 10 or an approved equivalent. If completed operations coverage is excluded, the policy must be endorsed to include such coverage. Consultant also agrees to require all contractors, and subcontractors to do likewise. 2. No liability insurance coverage provided to comply with this Agreement shall prohibit Consultant, or Consultant's employees, or agents, from waiving the right of subrogation prior to a loss. Consultant agrees to waive subrogation rights against City regardless of the applicability of any insurance proceeds, and to require all contractors and subcontractors to do likewise. 3. The worker’s compensation policy is to be endorsed with a waiver of subrogation. The insurance company, in its endorsement, agrees to waive all rights of subrogation against the City, its officers, elected officials, employees, agents, and volunteers for losses paid under the terms of this policy which arise from the work performed by the named insured for the City. 4. All insurance coverage and limits provided by Contractor and available or applicable to this agreement are intended to apply to the full extent of the policies. Nothing contained in this Agreement or any other agreement relating to the City or its operations limits the application of such insurance coverage. 5. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing. 6. No liability policy shall contain any provision or definition that would serve to eliminate so-called "third party action over" claims, including any exclusion for bodily injury to an employee of the insured or of any contractor or subcontractor. 7. Consultant shall not make any reductions in scope of coverage (e.g. elimination of contractual liability or reduction of discovery period) that may affect City's protection without City's prior written consent. 8. Proof of compliance with these insurance requirements, consisting of certificates of insurance evidencing all of the coverages required and an additional insured endorsement to Consultant's general liability policy, shall be delivered to City at or prior to the execution of this Agreement. In the event such proof of any insurance is not delivered as required, or in the event such insurance is canceled at any time and no replacement coverage is provided, City has the right, but not the duty, to obtain any insurance it deems necessary to protect its interests under this or any other agreement and to pay the premium. Any premium so paid by City shall be charged to and promptly paid by Consultant or deducted from sums due Consultant, at City option. 9. Certificate(s) are to reflect that the insurer will provide 30 days’ notice to City of any cancellation of coverage. Consultant agrees to require its insurer to modify such certificates to delete any exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes no obligation, or that any party will "endeavor" (as opposed to being required) to comply with the requirements of the certificate. 10. It is acknowledged by the parties of this agreement that all insurance coverage required to be provided by Consultant or any subcontractor, is intended to apply first and on a primary, noncontributing basis in relation to any other insurance or self-insurance available to City. 11. Consultant agrees to ensure that subcontractors, and any other party involved with the project that is brought onto or involved in the project by Consultant, provide the same minimum insurance coverage required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with subcontractors and others engaged in the project will be submitted to City for review. 12. Consultant agrees not to self-insure or to use any self-insured retentions or deductibles on any portion of the insurance required herein and further agrees that it will not allow any contractor, subcontractor, Architect, Engineer or other entity or person in any way involved in the performance of work on the project contemplated by this agreement to self-insure its obligations to City. If Consultant's existing coverage includes a deductible or self-insured retention, the deductible or self-insured retention must be declared to the City. 13. For purposes of applying insurance coverage only, this Agreement will be deemed to have been executed immediately upon any party hereto taking any steps that can be deemed to be in furtherance of or towards performance of this Agreement. 14. Consultant acknowledges and agrees that any actual or alleged failure on the part of City to inform Consultant of non-compliance with any insurance requirement in no way imposes any additional obligations on City nor does it waive any rights hereunder in this or any other regard. 15. Consultant will renew the required coverage annually as long as City, or its employees or agents face an exposure from operations of any type pursuant to this agreement. This obligation applies whether or not the agreement is canceled or terminated for any reason. Termination of this obligation is not effective until City executes a written statement to that effect. 16. Consultant shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Proof that such coverage has been ordered shall be available prior to expiration. A coverage binder or letter from Consultant's insurance agent to this effect is acceptable. A certificate of insurance and/or additional insured endorsement as required in these specifications applicable to the renewing or new coverage must be provided to City within forty-five days of the expiration of the coverages. 17. The provisions of any workers' compensation or similar act will not limit the obligations of Consultant under this agreement. Consultant expressly agrees not to use any statutory immunity defenses under such laws with respect to City, its officers, elected officials, employees, agents, and volunteers. 18. Requirements of specific coverage features or limits contained in this section are not intended as limitations on coverage, limits or other requirements nor as a waiver of any coverage normally provided by any given policy. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue, and is not intended by any party or insured to be limiting or all-inclusive. 19. These insurance requirements are intended to be separate and distinct from any other provision in this agreement and are intended by the parties here to be interpreted as such. 20. The requirements in this Section supersede all other sections and provisions of this Agreement to the extent that any other section or provision conflicts with or impairs the provisions of this Section. 21. Consultant agrees to be responsible for ensuring that no contract used by any party involved in any way with the project reserves the right to charge City or Consultant for the cost of additional insurance coverage required by this agreement. Any such provisions are to be deleted with reference to City. It is not the intent of City to reimburse any third party for the cost of complying with these requirements. There shall be no recourse against City for payment of premiums or other amounts with respect thereto. 23. Consultant agrees to provide immediate notice to City of any claim or loss against Consultant arising out of the work performed under this agreement. City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve City.