2019/11/26 City Council Resolution 2019-145RESOLUTION NO. 2019.1.45
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK
APPROVING UPDATED JOB DESCRIPTIONS, JOB TITLE CHANGES, AND SALARY
RANGES FOR POSITIONS IN THE CITY'S UNREPRESENTED MANAGEMENT AND
CONFIDENTIAL UNITS
WHEREAS, on March26,2019, the City contracted with Koff & Associates to conduct
a comprehensive classification and compensation study; and
WHEREAS, the study was completed and staff received the final report from Koff &
Associates on November 18, 2019; and
\ryHEREAS, Koff & Associates updated all class descriptions and job titles in order to
ensure the format was consistent and the duties and responsibilities are current and properly reflect
the required knowledge, skills and abilities; and
WHEREAS, the study determined the median salaries of base and total compensation for
select classifications using comparator cities; and
WHEREAS, as part of the final report, Koff & Associates typically present various options for
implementation of their report findings and agencies then determine which options best meets the needs
and goals ofthe agency; and
WHEREAS, the City has determined a philosophy of 98o/o of the median base salary for the
purpose of establishing the initial salary ranges recommended by this study and developed an
implementation plan; and
WHEREAS, Staff is asking Council to approve the classification and compensation changes
for positions in the Management and Confidential units as set forth in attached Exhibits "4," "8,"
aîdo'C,"
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert
Parkthat it does hereby approve the updatedjob descriptions,job title changes, and salary ranges
for positions in the City's unrepresented Management and Confidential units which are attached
hereto as Exhibits ooA," "8," and "C" and incorporated by this reference.
DULY AND REGULARLY ADOPTED this 26th day ofNovember,2019.
CITY OF'PARK
Í-n
Gina Mayor
ATTEST:
oAnne Buergler, City Clerk
Attachments: Exhibits A, B and C
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EXHIBIT “A”
MANAGEMENT UNIT CLASSIFICATION DESCRIPTIONS
• Assistant City Manager
• Chief Building Official
• City Clerk
• City Engineer
• City Manager
• Civilian Fire Marshal
• Community Services Manager
• Deputy City Engineer
• Deputy Director of Community Services
• Director of Development Services/City Engineer
• Director of Public Safety
• Director of Public Works and Community Services
• Finance Director
• Finance Manager
• Human Resources Director
• Information Systems Operations Manager
• Planning Manager
• Public Works Operations Manager – General Services
• Public Works Operations Manager – Utilities
• Support Services Manager
ASSISTANT CITY MANAGER
DEFINITION
Under administrative and general policy direction, provides highly responsible and complex management
assistance to the City Manager and City Council in coordinating and directing City-wide departmental
activities and operations; assists the City Manager in executing the long-term vision for the City in
collaboration with the City Council, department directors, and managers; ensures quality services provision
to the residents of the community; coordinates assigned activities with other City departments, officials,
outside agencies, and the public; fosters cooperative working relationships among City departments and
with intergovernmental and regulatory agencies and various public and private groups; provides highly
responsible and complex professional assistance to the City Manager in areas of expertise; acts as City
Manager in the City Manager’s absence; performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative and general policy direction from the City Manager. Exercises general direction
and supervision over department head, management, supervisory, professional, technical, and/or
administrative support staff either directly or through subordinate levels of supervision.
CLASS CHARACTERISTICS
This executive management classification oversees, directs, and participates in all activities of the City’s
operations, including short- and long-term planning, policy development and administration, and enforcing
all City codes and regulations. The incumbent regularly interacts with the City Manager, City Council, and
departmental representatives in obtaining and coordinating projects and information. Successful
performance of the work requires knowledge of public policy, municipal functions, and activities, including
the role of an elected City Council and the ability to develop, oversee, and implement projects and programs
in a variety of areas. Responsibilities include coordinating the activities among all City departments and
agencies and managing and overseeing the complex and varied programs, projects, and activities of the
assigned function. The incumbent is accountable for accomplishing City-wide planning and operational
goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assists the City Manager in planning, organizing, and directing the services and activities of City
departments and programs.
Implements directives and policies from the City Manager; provides guidance and direction to
department directors to coordinate and direct programs and projects; meets with department directors
to identify and resolve organizational and operational problems both within departments and across
departmental lines; ensures the successful completion of programs and projects.
Contributes to the overall quality of the City’s service provision by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; monitors and
evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and
Assistant City Manger
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monitors the distribution of work, support systems, and internal reporting relationships; identifies
opportunities for improvement; directs the implementation of change.
Serves as the City’s principal budget officer; coordinates the development and administration of the
City’s budget and Capital Improvement Program; assists with budget forecasting; reviews and controls
programs and projects to ensure cost effectiveness.
Participates in the preparation and administration of the City Manager’s Office budget; maintains and
monitors appropriate budgeting controls; monitors compliance with budget parameters and general
financial policies.
Serves as a key member of the City’s economic development team, working to attract and retain
businesses in Rohnert Park.
Represents the City in meetings with governmental agencies, community groups, and various business,
professional, educational, regulatory and legislative organizations; may act as a City liaison with the
media.
Conducts a variety of City-wide organizational and operational studies and investigations; recommends
modifications to programs, policies, and procedures as appropriate.
Participates in and makes presentations to the City Council and a variety of boards and commissions;
attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of city government operations and other types of public services as they relate to the area of
assignment.
Represents the City on various intergovernmental committees, task forces, and commissions pertaining
to city management and assigned program matters.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Participates in the selection, training, and evaluation of assigned personnel; provides or coordinates
staff training; works with employees on performance issues; implements discipline and termination
procedures.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Serves as acting City Manager in the absence of the City Manager, acting with the scope of authority
equal to that of the City Manager.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budgetary, contract administration, and City-wide administrative practices related to the
functions of the assigned area.
Assistant City Manger
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Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Technical, legal, financial, and public relations issues associated with the management of City
programs.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, various business, professional, educational, and regulatory organizations, and the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for the City and assigned program areas.
Work cooperatively with, provide staff support to, and implement the policies of the City Manager and
City Council.
Provide leadership and direction to all departments of the City.
Prepare and administer large and complex budgets; allocate resources in a cost-effective manner.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Plan, organize, direct, and coordinate the work of supervisory, technical, and office support staff;
delegate authority and responsibility.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of programs and administrative activities.
Conduct effective negotiations and effectively represent the City in meetings with governmental
agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative
organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Direct the establishment and maintenance of a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Assistant City Manger
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Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
business or public administration, public policy, finance, or a related field and five (5) years of increasingly
responsible administrative experience in municipal administration including three (3) years of management
experience. A master’s degree in business or public administration or a related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment, and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing, walking and
driving a vehicle between work areas may be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: N/A- At Will Employment via employment Contract
Approved By:
Date Adopted:
Revised:
CHIEF BUILDING OFFICIAL
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of professional,
technical, and administrative staff performing difficult and complex support related to all programs and
activities of the Building Division; administers Building Code activities; manages the effective use of the
City's permit processing, plans examination, building inspection, and code compliance and enforcement
resources to improve organizational productivity and customer service; provides highly complex and
responsible support to the Director of Development Services in areas of expertise; and performs related
duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Development Services. Exercises direct and general
supervision over professional and technical staff.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating all
Building Division activities, including building inspection, plans examination, permit processing, and code
compliance and enforcement. Responsibilities include developing and implementing policies and
procedures for assigned programs, budget administration and reporting, and program evaluation.
Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses
and studies. Performance of the work requires the use of considerable independence, initiative, and
discretion within established guidelines. This class is distinguished from the Director of Development
Services in that the latter has overall responsibility for all functions of the department and for developing,
implementing, and interpreting public policy.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, manages, and oversees the daily functions, operations, and activities of the Building Division,
including building inspection, plans examination, permit processing, and code compliance and
enforcement.
Manages and participates in the development and implementation of goals, objectives, policies, and
priorities for the division; recommends within departmental policy, appropriate service and staffing
levels; recommends and administers policies and procedures.
Develops and standardizes procedures and methods to improve the efficiency and effectiveness of
building inspection, plans examination, and permit processing services and activities; assesses and
monitors workload, administrative and support systems, and internal reporting relationships; identifies
opportunities for improvement and recommends to the Director.
Manages and participates in the development and administration of and oversees the division budget.
Chief Building Official
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Participates in the selection, training, motivation, and evaluation of assigned personnel; provides or
coordinates staff training; works with employees on performance issues; implements discipline and
termination procedures.
Provides highly complex staff assistance to the Director of Development Services; develops and
reviews staff reports related to building inspection, plans examination, permit processing, and code
compliance and enforcement activities and services; presents reports to the City Council, commissions,
committees, and boards; performs a variety of public relations and outreach work related to assigned
activities.
Serves as source of information for developers, engineers, property owners, and contractors regarding
Building Code and City construction regulations; reviews complex code applications for requested code
modifications and alternate materials and methods; represents the division, department, and City in
Building Code disputes and litigations.
Performs preliminary review of projects submitted to the Planning Commission; performs site
inspections of construction projects to ensure compliance with Federal, State, and local construction
codes works closely with other departments in addressing City construction projects and code
interpretations.
Interprets the City’s various fee programs, answers questions for applicants and reviews complex fee
estimates and calculations.
Issues Certificates of Occupancy for new construction; addresses building appeals relating to City codes
and ordinances; reviews alternate materials and methods of construction and unreasonable hardship
requests; oversees special inspection and structural observations programs.
Performs on call service in support of Public Safety; assists during emergency conditions and follows
through with the City’s emergency protocols; oversees and/or performs emergency reviews,
inspections, and posts buildings according to procedures.
Negotiates, administers, and manages contracts for services.
Conducts a variety of organizational studies, investigations, and operational studies; recommends
modifications to programs, policies, and procedures, as appropriate.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
building inspection, plans examination, permit processing, and code compliance and enforcement;
researches emerging products and enhancements and their applicability to City needs.
Monitors changes in regulations and technology that may affect operations; implements policy and
procedural changes after approval.
Receives, investigates, and responds to problems and complaints in a professional manner; identifies
and reports findings and takes necessary corrective action.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program and project development,
implementation, management, and evaluation.
Principles and practices of budget development and administration.
Chief Building Official
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Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to building design and construction.
Principles and practices of contract administration and evaluation.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned division.
Principles and practices of plan checking and plan review processes; basic principles and practices of
civil and structural engineering.
Recent and on-going developments, current literature, and sources of information related to the
operations of the division.
Principles, practices, methods, materials, techniques, and safety standards of building construction,
building inspection, and structural design for commercial, industrial, and residential buildings.
Building, plumbing, electrical, mechanical, life safety, energy, housing, zoning, and related codes.
Business letter writing and report preparation techniques.
Records management principles and practices.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Recommend and implement goals, objectives, and practices for providing effective and efficient
services.
Manage and monitor complex projects, on-time and within budget.
Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize, and present administrative and technical information and data in an
effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Chief Building Official
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Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in engineering, construction
management, architecture, or a related field and four (4) years of increasingly responsible experience as a
building official or in plan checking and/or the enforcement of building codes with a public agency,
including two (2) years at a supervisory level.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of Building or Combination Inspector and Plan Examiner certifications from International
Code Council, within one (1) year of appointment.
Possession of a Building Official certification from the International Code Council.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various construction, City, and meeting sites; vision to
read printed materials and a computer screen; and hearing and speech to communicate in person, before
groups, and over the telephone. This is primarily a sedentary office, partially a field classification, and
standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and
objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees primarily work in an office environment with moderate noise levels, controlled temperature
conditions, and no direct exposure to potentially hazardous physical substances. Employees partially
work in the field and may be exposed to hot and cold temperatures, inclement weather conditions, loud
noise levels, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and
hazardous physical substances and fumes. Employees may interact with upset staff and/or public and
private representatives in interpreting and enforcing departmental policies and procedures and City codes.
FLSA Status: Exempt
Employee Unit: Management
Approved By
Date Approved:
CITY CLERK
DEFINITION
Under administrative and policy direction, plans, organizes, manages, and provides administrative direction
and oversight for all functions and activities of the City Clerk’s Office, including administration, election
management, the legislative function, archiving of public records and public information, and filing officer
services; serves as the City’s Elections Official, Filing Officer and Custodian of Records; coordinates
assigned activities with other City departments, officials, outside agencies, and the public; fosters
cooperative working relationships among City departments and with State and local intergovernmental and
regulatory agencies and various public and private groups; provides highly responsible and complex
administrative support to the City Manager and the City Council; ensures legal compliance with applicable
laws; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager. Exercises supervision over assigned
administrative support staff.
CLASS CHARACTERISTICS
This is a single position classification that oversees, directs, and participates in all activities of the City
Clerk’s Office, including short- and long-term planning and development and administration of
departmental policies, procedures, and services. This class provides assistance to the City Manager and
City Council in a variety of administrative, coordinative, analytical, and liaison capacities. Successful
performance of the work requires knowledge of public policy, municipal functions and activities,
including the role of an elected City Council, and the ability to develop, oversee, and implement projects
and programs in a variety of areas. Responsibilities include coordinating the activities of the department
with those of other departments and outside agencies and managing and overseeing the complex and
varied functions of the department. The incumbent is accountable for accomplishing departmental
planning and operational goals and objectives and for furthering City goals and objectives within general
policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all programs, services, and activities of the City Clerk’s
Office, including administration, public information, election management, and records management.
Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the City Clerk’s Office; establishes, within City policy, appropriate budget, service,
and staffing levels.
Manages and participates in the development and administration of the department’s annual budget;
directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs
the monitoring of and approves expenditures; directs and implements adjustments as necessary.
City Clerk
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Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; provides or coordinates staff training; works with employees on performance
issues; implements discipline and termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Coordinates City Clerk's Office activities with those of other departments and outside agencies and
organizations; provides staff assistance to the City Manager and City Council; prepares and presents
staff reports and other necessary correspondence.
Plans, manages, and conducts municipal elections and special elections; ensures conformance with the
California Elections Code, Political Reform Act, and other government codes; serves as filing officer
for the Fair Political Practices Commission for campaign disclosure filings; maintains election
documents for public inspection; oversees printing of sample ballot material; declares election results;
administers and files oaths of office.
Oversees the operations of the City-wide records management program, document imaging system, and
records preservation and destruction; sets and ensures legal compliance retention schedules for City
records; develops and updates records retention policies and procedures; researches City documents,
historical information, and other information as needed; attests, indexes, and files all legislative actions.
Maintains custody of the City Seal, ensuring authentication of only approved documents.
Serves as Public Records Coordinator; ensures compliance with the Public Records Act, the Freedom
of Information Act, and the Brown Act; reviews and monitors legal requests for records; ensures that
all public records are open to inspection at all times during office hours and that every person’s right
to inspect any public record of the City is upheld.
Serves as the Clerk of the City Council; attends meetings and oversees the recording of all official
proceedings; supervises the preparation of public notifications, agendas, minutes, and other documents,
as well as the Journal of Proceedings for all agencies; directs the publication, filing, indexing, and
safekeeping of all proceedings of the City Council.
Administers the public hearing process for the City Council; supervises the coordination of public
hearing packets and public notices of hearings in accordance with various government code
requirements and legal deadlines.
Serves as Filing Officer and Filing Official for the Political Reform Act; manages the City’s disclosure
requirements for designated employees, distributes forms and notifications; conducts required audits;
advises and trains candidates, committees, and treasurers on filing requirements; determines and
collects fines for late filing; ensures campaign contribution limits and other requirements are met;
corresponds with the Fair Political Practices Commission (FPPC) as appropriate.
Manages the codification and distribution of revisions to the Municipal Code.
Represents the City Clerk Office to other City departments, elected officials, and outside agencies;
explains and interprets departmental programs, policies, and activities; negotiates and resolves
significant and controversial issues.
Attends and participates in professional group meetings and committees; stays abreast of new trends
and innovations in the field of municipal government.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other duties as assigned.
City Clerk
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In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of the assigned area.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Principles, practices, and procedures related to public agency record keeping, municipal elections, and
the City Clerk function.
Functions, authority, responsibilities, and limitations of an elected City Council.
Automated and manual records management principles and practices, including legal requirements for
recording, retention, and disclosure.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility. Record-keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, various business, professional, educational, and regulatory organizations, and the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for the department and assigned program areas.
Provide administrative and professional leadership and direction to the department and the City.
Prepare and administer budgets; allocate limited resources in a cost-effective manner.
Interpret, apply, explain, and ensure compliance with Federal, State, and local laws, rules, regulations,
policies, and procedures.
Plan, organize, direct, and coordinate the work of technical and administrative personnel; delegate
authority and responsibility.
Select, train, motivate, and evaluate the work of staff.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Coordinate municipal elections within legal guidelines.
Oversee and coordinate maintenance of the official records of the City.
Prepare official minutes, resolutions, ordinances, clear and concise reports, correspondence, policies,
procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
City Clerk
Page 4 of 4
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of an associate degree from an accredited college in business administration or a
related field and five (5) years of increasingly responsible experience in a City Clerk’s or Deputy City
Clerk’s office, including two (2) years of supervisory experience. A bachelor’s degree from an accredited
college or university in public or business administration is desirable.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment, and satisfactory driving
record.
Possession of a Notary Public certification within 6 months of appointment.
Possession of a Certified Municipal Clerk within 2 years of appointment.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management Unit
Approved By:
Approved:
Revised:
CITY ENGINEER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing
difficult and complex professional and technical engineering support; areas of responsibility include Capital
Improvement Program (CIP) planning, design, and construction, permitting and land development services,
traffic and transportation engineering programs, and construction inspection; develops and administers
short- and long-range engineering activities; provides complex and responsible support to the Development
Services Director on engineering matters; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Development Services Director. Exercises general direction
and supervision over professional, technical, and administrative support staff through subordinate levels
of supervision.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating the
operations and work of staff in the Engineering Division of the Development Services Department.
Responsibilities include developing and implementing policies and procedures for assigned programs,
budget administration and reporting, program evaluation, and development and administration of federal,
state, and local funds for capital improvements and expansions. Incumbents serve as a professional-level
resource for organizational, managerial, and operational analyses and studies. Performance of the work
requires the use of considerable independence, initiative, and discretion within established guidelines. This
class is distinguished from the Development Services Director in that the latter has overall management
responsibility for all Development Services programs, functions, and activities, and for developing,
implementing, and interpreting public policy.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, manages, and oversees the daily functions, operations, and activities of the Engineering Division,
including all CIP planning, design, and construction, permitting and land development services,
construction inspection, and real property management.
Participates in the development and implementation of goals, objectives, policies, and priorities for the
Engineering Division; recommends, within departmental policy, appropriate service and staffing levels;
recommends and administers policies and procedures.
Develops and standardizes procedures and methods to improve operations, and continuously monitors
the efficiency and effectiveness of assigned programs, service delivery methods, and procedures;
assesses and monitors workload, administrative and support systems, and internal reporting
relationships; identifies opportunities for improvement and recommends changes to management.
City Engineer
Page 2 of 4
Conducts CIP planning activities; provides oversight and input into the conceptual design of
engineering projects; investigates and resolves problems with scope of work or cost issues of major
facility upgrade and replacement projects.
Analyzes civil engineering plan design, specifications, and consultant and staff comments in
accordance with design requirements and municipal and intergovernmental standards and regulations;
recommends approval or additional engineering conditions and changes; performs final review and
approval of plans for public and private development projects.
Oversees the development of consultant requests for proposals and qualifications for professional
services; evaluates proposals and recommends project award; develops, negotiates, and reviews
contract terms and amendments; ensures contractor compliance with City and department standards
and specifications and time and budget estimates; reviews design documents to ensure technical
integrity; reviews and updates deliverables; analyzes and resolves complex problems that may arise.
Reviews and approves plans and specifications for CIP; tract and parcel maps, lot line adjustments, and
legal reviews; controversial encroachment permits; and other engineering and design documents.
Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and
the general public in acquiring information and coordinating engineering matters; provides information
regarding City development requirements.
Serves as a liaison for the department to other City departments, divisions, elected officials, outside
agencies, and the public; attends meetings in various locations; provides staff support to commissions,
committees, and task forces; participates in community events and workshops that provide public
information regarding departmental programs, projects, and services; explains and interprets
departmental programs, policies, and activities.
Participates in the development, administration, and oversight of CIP budgets.
Provides highly complex staff assistance to the Development Services Director; conducts a variety of
organizational and operational studies, special projects, and investigations; prepares and presents staff
reports and other necessary correspondence related to assigned activities and services to various
commissions, committees, and boards.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
engineering; researches emerging products and enhancements and their applicability to City needs;
monitors changes in regulations and technology that may affect engineering programs; implements
policy and procedural changes after approval.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Principles and practices of civil engineering as applied to the planning, design, cost estimating,
construction, installation, and inspection of a wide variety of municipal facilities.
City Engineer
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Civil engineering principles, concepts, standards, and practices associated with Development Services
programs and private development projects.
Principles and practices of environmental impact assessment and related regulatory processes.
Methods, materials and techniques used in the construction of Development Services projects.
Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing
and presenting effective staff reports.
Municipal Development Services activities, including engineering, water, wastewater, streets,
transportation, facility, parks and public right of ways.
General principles of risk management related to the functions of the assigned area.
Recent and on-going developments, current literature, and sources of information related to assigned
programs and services.
Applicable federal, state, and local laws, rules, regulations, ordinances, and City policies and
procedures relevant to assigned area of responsibility.
Principles and practices of Development Services contract administration and grant proposal writing.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Plan, organize, and direct effective CIP and Development Services engineering services and programs.
Conduct complex civil engineering research projects, evaluate alternatives, make sound
recommendations, and prepare effective technical reports.
Analyze and interpret engineering plans and specifications in accordance with design requirements and
applicable standards and regulations.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of engineering programs and administrative activities.
Conduct effective negotiations and effectively represent the City and the department in meetings with
governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and
legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures,
and standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
City Engineer
Page 4 of 4
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in civil engineering or a closely
related field, and five (5) years of professional civil engineering experience involving the design and
construction of public works projects, including (1) year at a management level.
Licenses and Certifications:
Possession and maintenance of a Registered Professional Civil Engineer license in the State of
California.
Possession of, or ability to obtain, a valid California Driver’s License by the time of appointment and
a satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City sites, including traversing uneven terrain, climbing ladders, stairs, and other
access points, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas and to conduct inspections may be required. Finger dexterity is needed to access, enter,
and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and
closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull
materials and objects weighing up to 20 pounds or more with appropriate equipment or staff assistance.
ENVIRONMENTAL CONDITIONS
Employees predominately work in an office environment with moderate noise levels, controlled
temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in
the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather
conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical
substances and fumes. Employees may interact with members of the public or with staff under emotionally
stressful conditions while interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
CITY MANAGER
DEFINITION
Under policy direction, plans, organizes, and provides administrative direction and oversight for all City
functions and activities; serves as the Chief Administrative Officer of the City, Community Development
Commission, and other agencies; provides policy guidance and program evaluation to the City Council and
management staff; encourages and facilitates provision of services to City residents and businesses; fosters
cooperative working relationships with State and local intergovernmental and regulatory agencies and
various public and private groups; pursues appropriate avenues of economic and community development;
and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative and general policy direction from the City Council. Exercises supervision over all
City staff through subordinate levels of management and supervision.
CLASS CHARACTERISTICS
The City Manager is responsible for the administrative operation of the City and is accountable to the City
Council and responsible for developing, recommending and implementing policies, program planning,
fiscal management, administration, and operations of all City functions, programs, and services; and for
enforcement of all City codes, ordinances, and regulations, the conduct of all financial activities, and the
efficient and economical performance of the City’s operations. The City Manager is responsible for
accomplishing the City’s goals and objectives and for ensuring the City is provided with desired and
mandated services in an effective and cost-efficient manner.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, organizes, and administers operations of the City either directly or through subordinate
management and supervisory staff; coordinates and evaluates the work of the City in accordance with
applicable laws, codes, and regulations and adopted policies and objectives of the City Council.
Directs and coordinates the development and implementation of goals, objectives, and programs for the
City Council and the City; develops administrative policies, procedures, and work standards to ensure
that the goals and objectives are met and that programs provide mandated services in an effective,
efficient, and economical manner.
Oversees the preparation of the annual budget for the City; authorizes directly or through staff, budget
transfers, expenditures, and purchases; provides information regarding the financial condition and
needs to the City Council.
Advises the City Council on issues, programs, and financial status; prepares and recommends long- and
short-term plans for City service provision, capital improvements, and funding; and directs the
development of specific proposals for action regarding current and future City needs.
Represents the City and the Council in meetings with governmental agencies, community groups, and
various business, professional, educational, regulatory, and legislative organizations.
City Manager
Page 2 of 4
Provides for the investigation and resolution of complaints regarding the administration of and services
provided by the City government.
Provides for contract services and franchise agreements; ensures proper performance of obligations to
the City; has responsibility for enforcement of all City codes, ordinances, and regulations.
Oversees the selection, training, professional development, and work evaluation of City staff; oversees
the implementation of effective employee relations programs; provides policy guidance and
interpretation to staff; serves as the hearing officer for grievances and discipline hearings.
Directs the preparation of and prepares a variety of correspondence, reports, policies, procedures, and
other written materials.
Ensures the maintenance of working and official City files.
Ensures that the Council is kept informed of City functions, activities, and financial status, and of legal,
social, and economic issues affecting City activities.
Monitors changes in laws, regulations, and technology that may affect City operations; implements
policy and procedural changes as required.
Responds to the most complex, difficult, and sensitive public inquiries and complaints and assists with
resolutions and alternative recommendations.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of leadership.
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Principles, practices, and procedures of public administration in a municipal setting.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Functions, services, and funding sources of a municipal government.
Functions, authority, responsibilities, and limitations of an elected City Council.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Principles and practices of municipal budget development, administration, and accountability.
Current social, political, and economic trends affecting City government and service provision.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with government agencies, community
groups, and various business, professional, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
City Manager
Page 3 of 4
Ability to:
Provide strong leadership to the City and its staff.
Plan, administer, coordinate, review, and evaluate the functions, activities, and staff of the City.
Work cooperatively with, provide highly complex and responsible staff support to, and implement the
policies of the City Council.
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls.
Oversee all City financial activities, including administering investments, the development and
implementation of the City budget, and the control of all expenditures and purchases.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Conduct effective negotiations and effectively represent the City in meetings with governmental
agencies, community groups, and various business, professional, educational, regulatory, and
legislative organizations, and the media.
Direct the preparation of and prepare clear and concise reports, correspondence, policies, procedures,
and other written materials.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and
implement recommendations in support of goals.
Use sound independent judgment within general legal, policy, and procedural guidelines.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public
or business administration, public policy, finance, or a related field, and five (5) years increasingly
responsible municipal management experience . A master’s degree in business or public administration or
a related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License and satisfactory driving record by time of
appointment.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
City Manager
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: N/A- At Will Employment via Contract
Approved By:
Date Approved:
CIVILIAN FIRE MARSHAL
DEFINITION
Under general direction, manages the Fire Prevention Bureau of the Department of Public Safety; serves as
the Department’s highest level technical expert on hazardous materials, fire prevention and related
regulations; oversees compliance with building, zoning, fire, safety laws, City and State codes, local
ordinances and abatement regulations; oversees and directs field staff to calls for service; coordinates
activities with other divisions, departments, outside agencies and organizations; assists in establishing
department goals, objectives, policies and procedures; performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Public Safety Deputy Chief. Exercises general supervision over the
Fire Inspector.
CLASS CHARACTERISTICS
This is a single-position classification that manages and oversees technical and administrative duties in
support of the Fire Prevention Bureau. Incumbents are expected to work independently and exercise
judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or
unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This
class is distinguished from Public Safety Deputy Chief in that the latter is responsible for the operations of
an assigned division within the Public Safety Department.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Manages and administers a comprehensive fire prevention program; develops, writes, and
recommends the implementation of goals and objectives, schedules, and policies and procedures.
Participates in the development, preparation of the assigned budget and administers and monitors
budgets as assigned.
Arranges, coordinates, and participates in professional group meetings and provides information to
the public concerning fire prevention practices and procedures.
Develops and implements procedures and practices for providing public fire prevention and safety
education;
Reviews plans, conducts field inspections of buildings, facilities and construction projects.
Performs a variety of administrative duties including recording staff activities in designated logs,
preparing and maintaining records, reports, forms, recommendations, and other required
administrative procedures of the division.
Oversees, participates, and directs staff that receive and respond to complaints regarding
substandard dwellings or structures, zoning violations, Fire/Health & safety code violations, debris,
unsanitary conditions, abandoned or inoperative vehicles, overgrown vegetation, sign ordinances,
landscaping and/or building, and housing code violations, and other zoning and municipal code
violations, issues notices of violation for non-compliance.
Civilian Fire Marshal
Page 2 of 4
Oversees, participates, and directs staff that inspect various buildings and establishments for fire
hazards and general compliance with applicable laws, codes, and regulations; makes
recommendations concerning fire/life safety for licensed establishments.
Meets with and directs staff that contact owners, architects, engineers, developers, contractors,
labors, and public officials to explain and interpret requirements and restrictions.
Abates fire hazards.
Plans, organizes, assigns, supervises, and reviews the work of assigned staff; trains staff in work
procedures; evaluates employee performance, counsels employees, works with employees to
correct deficiencies, and effectively recommends initial disciplinary action; assists in selection and
promotion.
Coordinates the activities of the Fire Prevention Bureau with other programs of the Fire Division.
Coordinates fire prevention activities of engine companies.
Evaluates existing fire safety conditions and federal, state, and local codes applicable to fire safety
and recommends policies, procedures, and ordinance revisions as necessary.
Develops, prepares and maintains a variety of records, reports and correspondence.
Collects evidence and participates in prosecution activities as required.
Makes comprehensive, technical plan checks of proposed projects to determine fire safety
conditions and needs.
Applies for, administers and monitors multiple grant programs.
Provides technical and professional advice to the Director, other City staff, the City Council, and
various City boards and commissions on fire prevention and hazardous materials matters; makes
presentations as necessary.
Stays abreast of new trends, laws, legislation, regulations, procedures, and innovations relating to
fire code enforcement; participates in the development and implementation of goals, objectives,
policies, and procedures regarding the program.
Supports and provides direction to first responders and sworn staff on strategies and tactics to
mitigate hazards to the community.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
Provide outstanding and friendly customer service.
Create and maintain a respectful and collaborative working environment.
Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
Demonstrate care for the organization, customers, and coworkers.
Perform work of the highest quality possible.
Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, methods, and practices of modern fire prevention, public education, fire suppression,
emergency medical, rescue and hazardous materials activities.
Applicable Federal, State, and local laws, codes, and ordinances such as the California Fire and
Building codes.
Mechanical, chemical, and related characteristics for a wide variety of flammable and explosive
materials and hazardous substances.
Principles and practices of organization, administration, budgeting, and personnel management.
Methods and procedures to monitor compliance with regulations, codes, and laws.
Plan review code applications and general building code applications pertaining to fire code.
Engineering, architectural, and building design practices and procedures.
Civilian Fire Marshal
Page 3 of 4
Occupational hazards and standard safety practices necessary in the area of building and facility
inspection and construction.
Principles, practices and techniques of program development, administration and evaluation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and Town staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or
generate documentation.
Ability to:
Plan, organize, evaluate and participate in a comprehensive fire prevention management program;
develop and implement policies and procedures.
Compare hazards, probability of occurrence and consequence to establish risk and rank risks based on
the effect to and in the community.
Detect fire hazards and make recommendations on ways to prevent and eliminate fire hazards.
Properly interpret and make decisions in accordance with laws, regulations, and policies.
Read and interpret blueprints; detect deviations from plans, regulations, and standard safety procedures.
Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate
realistic options; and recommend/implement appropriate course of action.
Prepare and maintain a variety of records and reports.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Research and analyze operational and technical issues and develop appropriate recommendations for
action.
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Interpret, implement, explain and apply applicable laws, codes, regulations standards, policies and
procedures.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade supplemented by 60 units of coursework in fire science,
plan check or building inspection, and three (3) years of increasingly responsible experience performing
technical fire prevention, inspection, arson investigation and/or suppression, preferably in the public sector,
including one (1) year of lead experience. A bachelor's degree in engineering, environmental science, public
administration or related field is desirable.
Civilian Fire Marshal
Page 4 of 4
Licenses and Certifications:
Possession of, or ability to obtain, an appropriate, valid Class C driver's license with a satisfactory
driving record.
California State Fire Training certification by the California Office of the State Fire Marshal as a Fire
Prevention Officer I and II, Fire Investigation Officer I, or equivalent.
Fire Marshal and/or Fire Plan Examiners certification by the California Office of the State Fire Marshal,
is desirable.
PC-832 Certificate, is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to stand and walk for extended periods of time, unable to rest at will, to inspect various
commercial and residential development sites and identify problems or hazards, including traversing
uneven terrain, climbing ladders, stairs and other temporary or construction access points; to attend
meetings and to operate a motor vehicle; vision to read printed materials, wiring and burn patterns, and a
computer screen and make inspections; and hearing and speech to communicate in person and over the
telephone or radio and sufficient to test alarms and other auditory devices; strength and stamina to perform
light to medium physical work, to work in confined spaces, around machines, to climb and descend ladders,
and to lift and use arms above shoulder level; vision to read printed materials and a computer screen; color
vision to identify materials and verify conditions; and hearing and speech to communicate in person and
over the telephone or radio. Finger dexterity is needed to access, enter and retrieve data using a computer
keyboard or calculator and to operate standard office equipment. Positions in this classification repeatedly
bend, stoop, kneel, reach, climb, push and pull objects weighing up to 50 pounds over short and long
distances.
ENVIRONMENTAL CONDITIONS
Employees work primarily in the field and are exposed to loud noise levels, cold and hot temperatures,
inclement weather conditions, road hazards, substantial heights, vibration, confining workspace, chemicals,
mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may
interact with upset staff and/or public and private representatives, and contractors in interpreting and
enforcing departmental policies and procedures.
WORKING ELEMENTS
Work irregular hours or shifts, and on nights, weekends, holidays, or in emergency situations when needed.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
COMMUNITY SERVICES MANAGER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing
difficult and complex professional, technical, and administrative support related to the programs, facilities,
community events, and activities of the Community Services Department ; administers current and long-
term planning activities; manages the effective use of resources to improve organizational productivity and
customer service; provides complex and responsible support to the Deputy Director of Community Services
in areas of expertise; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Deputy Director of Community Services. Exercises direct supervision
over supervisory, professional, technical, and administrative support staff.
CLASS CHARACTERISTICS
This is a management classification that manages Community Services activities, including the operations
and maintenance of the City’s recreation programs, aquatics, community events, and facilities.
Responsibilities include performing diverse, specialized, and complex work involving significant
accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day
activities and is responsible for providing professional-level support to the Deputy Director in a variety of
areas. Successful performance of the work requires an extensive professional background as well as skill
in coordinating departmental work with that of other City departments and public agencies. This class is
distinguished from the Deputy Director of Community Services in that the latter assists in managing all
functions of the department and serves as “second-in-command” to the department head.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, manages, and oversees the daily functions, operations, and activities of Community Services
Department.
Participates in the development and implementation of goals, objectives, policies, and priorities;
recommends within departmental policy, appropriate service and staffing levels; recommends and
administers policies and procedures.
Participates in the development, administration, and oversight of department budgets.
Develops and standardizes procedures and methods to improve and continuously monitor the efficiency
and effectiveness of assigned programs, service delivery methods, and procedures; assesses and
monitors workload, administrative and support systems, and internal reporting relationships; identifies
opportunities for improvement and recommends to the Deputy Director.
Participates in the selection, motivation and evaluation of assigned personnel; provides or coordinates
staff training; works with employees on performance issues in coordination with Human Resources;
implements discipline and termination procedures.
Community Services Manager
Page 2 of 4
Participates in initiating and coordinating policy and procedure development for the Community
Services Department.
Supervises all facility use elements for the department, oversees general operation and maintenance of
facilities and related equipment, and works with community youth athletic groups on facilities and
programming.
Develops and reviews staff reports related to assigned recreation services programs and operations
activities; presents reports to various commissions, committees, and boards.
Develops, maintains, and reviews staff, financial, and statistical reports related to grants, program
participation and cost recovery analysis, staff performance, expenditures, and revenues.
Conducts a variety of operational studies; recommends modifications to assigned programs, policies,
and procedures, as appropriate.
Ensures compliance with Federal, State, and local laws and ordinances applicable to public facilities.
Provides advisory support and acts as a liaison to City departments, commissions, citizen committees,
community partners, and volunteers to facilitate the delivery of recreation, cultural, and natural resource
programs and services; builds partnerships and coalitions.
Works with community groups and residents in the development and coordination of programs,
facilities, use agreements, and leases.
Oversees the scheduling and operations of City facilities, which may include: Callinan Sports
& Fitness Center, senior center, community pools, community centers and other Community
Services’ facilities
Administers a variety of service contracts, rental and use agreements
Directs and manages marketing strategies and promotional plans for City-wide recreation services
programs and facility use; manages the development of public relations materials .
Develops, monitors, and reviews fundraising activities and revenue generating programs of the
department; develops strategies, programs, and methods for recognizing donors and monitoring funds.
Conducts a variety of organizational studies, investigations, and operational studies; recommends
modifications to programs, policies, and procedures, as appropriate.
Ensures positive public relations between staff and the community.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of recreation services; researches emerging products and enhancements and their applicability
to City needs.
Monitors changes in regulations and technology that may affect operations; implements policy and
procedural changes after approval.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional
manner; identifies and reports findings and takes necessary corrective action.
Establishes and updates emergency operations manual and care and shelter logistics.
Assists the Community Services Deputy Director with special projects, as needed.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Community Services Manager
Page 3 of 4
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and project management.
Principles and practices of budget development and administration.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Principles and practices of recreation and community service program development and administration,
including program implementation, review, and evaluation, budgeting, purchasing, and personnel
management.
Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities
and programs through community participation.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the
execution of programs, events, and services for the Community Services Department , including
accessibility requirements under the ADA.
Recreational, cultural, age-specific, and social needs of the Rohnert Park community, including seniors,
youths, adults, and teens.
Principles and practices of contract administration and evaluation.
Organization and management practices as applied to the development, analysis, and evaluation of
programs and operational needs of the Community Services Department.
Record keeping principles and procedures.
Modern office practices, methods, computer equipment and computer applications.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Recommend and implement goals, objectives, and practices for providing effective and efficient
services to the Rohnert Park community.
Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the
needs of the Rohnert Park community.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize and present administrative and technical information and data in an
effective manner.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Effectively represent Community Services and the City in meetings with governmental agencies,
community groups, and various businesses, professional, and regulatory organizations, and in meetings
with individuals.
Negotiate and administer contracts.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Community Services Manager
Page 4 of 4
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
recreation administration, public or business administration, or a related field and four (4) years of
increasingly responsible experience in public recreation program management planning and development,
including at least two (2) years at a supervisory level.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and satisfactory driving
record.
Certified Park and Recreation Professional (CPRP) through the National Recreation and Park
Association (NRPA) is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City recreation sites, to operate a motor vehicle, and to visit various City recreational
facilities and meeting sites; vision to read printed materials and a computer screen; and hearing and speech
to communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing and walking between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
DEPUTY CITY ENGINEER
DEFINITION
Under general direction, plans, organizes, directs, and reviews the activities and operations within the
Engineering Division of the Development Services Department, including long- and short-range project
planning, environmental programs/planning and compliance, design, construction, permitting, right-of-
way, and other programs; coordinates divisional activities with other City departments and outside
agencies; provides highly responsible and complex administrative support to the City Engineer; may act
for the City Engineer in his/her absence; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Development Services Director. Exercises general and direct
supervision over professional, technical and clerical staff.
CLASS CHARACTERISTICS
This is a management classification in the Development Services Department’s Engineering Division. The
incumbent organizes and oversees day-to-day engineering activities and is responsible for providing
professional-level support to the Director of Development Services/City Engineer in a variety of areas,
including short- and long-range capital improvement planning and development and administration of
Federal, State, and local funds for capital improvements, expansions, and various other projects and studies.
Successful performance of the work requires an extensive professional background as well as skill in
coordinating divisional work with that of other City departments and public agencies. Responsibilities
include performing and directing many of the division’s day-to-day administrative functions. This class is
distinguished from City Engineer in that the latter has overall responsibility for all engineering, capital
improvement and development functions, implementing and interpreting public policy.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes managerial responsibility for all services and activities of the assigned division, including
public and private sub-division projects, capital improvement programs, grading, and/or field
inspection work.
Manages and participates in the development and implementation of goals, objectives, policies, and
priorities for assigned programs; recommends, within departmental policy, appropriate service and
staffing levels; recommends and administers policies and procedures.
Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and
procedures; assesses and monitors workload, administrative and support systems, and internal reporting
relationships; identifies opportunities for improvement and reviews with the City Engineer; directs the
implementation of improvements.
Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training;
works with employees to correct deficiencies; implements discipline and termination procedures.
Deputy City Engineer
Page 2 of 5
Plans, directs, coordinates, and reviews the work plan for the assigned division; meets with staff to
identify and resolve problems, assigns work activities, projects and programs; monitors workflow;
reviews and evaluates work products, methods and procedures.
Manages and participates in the development and administration of the assigned division’s annual
budget and the capital improvements budget.
Recommends and administers policies and procedures such as procedure guidelines, design standards,
and standard plans and specifications while ensuring that operation and maintenance, financial,
regulatory and legal requirements are met.
Oversees the development of consultant requests for proposal for professional and/or construction
services and the advertising and bid processes; evaluates proposals and recommends project award;
administers contracts after award.
Negotiates and administers contracts for construction projects; ensures contractor compliance with City
standards and specifications, time and budget estimates; analyzes and resolves complex problems that
may arise; recommends and approves field changes as required.
Conducts capital improvement project planning activities; provides oversight and input into the
conceptual design of engineering projects; investigates and resolves problems with scope of work or
cost issues of major facility upgrade and replacement projects.
Analyzes civil engineering plan design, specifications, consultant and staff comments in accordance
with design requirements and municipal and intergovernmental standards and regulations; recommends
approval or additional engineering conditions and changes.
Reviews and approves grading plans and permits; plans and specifications for capital improvement
projects; tract and parcel maps, lot line adjustments, and legal reviews; controversial encroachment
permits; and other engineering and design documents.
Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and
the general public in acquiring information and coordinating engineering matters; provides information
regarding City development requirements.
Prepares, reviews and completes various reports, including City Council agenda reports, employee
performance reviews and division related documentation and correspondence.
Provides technical information and instruction regarding applicable procedures and methods; interprets
and explains rules, regulations and procedures; answers questions and resolves concerns.
Responds to and resolves various issues with residents, other departments representatives, and outside
agencies, with respect to the City’s infrastructure.
Serves as a liaison for the Engineering Department with other City departments, divisions, and outside
agencies; attends meetings, as necessary; provides staff support to commissions, committees and task
forces, as necessary; negotiates and resolves significant and controversial issues.
Provides highly complex staff assistance to the City Engineer; prepares and presents staff reports and
other necessary correspondence.
Conducts a variety of organizational studies, investigations, and operational studies; recommends
modifications to Engineering programs, policies, and procedures, as appropriate.
Develops and reviews staff reports related to engineering activities and services; may present
information to the City Council and various commissions, committees and boards; performs a variety
of public relations and outreach work related to assigned activities.
Participates on a variety of boards, commissions, committees, and task forces; attends and participates
in professional groups and committees; stays abreast of new trends and innovations.
Receives, investigates, and responds to problems and complaints from citizens in a professional
manner; identifies and reports findings and takes necessary corrective action.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
Deputy City Engineer
Page 3 of 5
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Administrative principles and practices, including goal setting, program development, implementation
and evaluation, project management, and supervision of staff, either directly or through subordinate
levels of supervision.
Principles and practices of public agency budget development, administration and accountability.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation and the training of staff in work procedures.
Principles and practices of civil engineering as applied to the planning, design, cost estimating,
construction, installation, and inspection of a wide variety of municipal facilities, miscellaneous
buildings and structures.
Civil and transportation engineering principles, concepts, standards, and practices associated with
public works programs and private development projects.
Principles and practices of environmental impact assessment and related regulatory processes.
Methods, materials and techniques used in the construction of public works projects.
Contract management practices in a public agency setting.
Applicable Federal, State, and local laws, codes, regulations, and procedures, including Subdivision
Map Act and subdivision agreements and conveyances.
Practices of researching engineering and design issues, evaluating alternatives, making sound
recommendations and preparing and presenting effective staff reports.
General principles of risk management related to the functions of the assigned area.
Recent and on-going developments, current literature, and sources of information related to the
operations of the Engineering Department.
Safety principles and practices.
Record keeping principles and procedures.
Modern office practices, methods and computer equipment.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the Engineering program.
Provide administrative and professional leadership and direction for the division and the City.
Deputy City Engineer
Page 4 of 5
Recommend and implement goals, objectives, and practices for providing effective and efficient
engineering services.
Plan, organize and direct effective capital improvement and public works engineering services
programs.
Conduct complex civil engineering research projects, evaluate alternatives, make sound
recommendations and prepare effective technical reports.
Analyze and interpret engineering plans and specifications in accordance with design requirements and
applicable standards and regulations.
Manage and monitor complex projects, on-time and within budget.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures and techniques.
Prepare clear and concise reports, correspondence, policies, procedures and other written materials.
Analyze, interpret, summarize and present administrative and technical information and data in an
effective manner.
Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes,
regulations and ordinances.
Conduct complex research projects, evaluate alternatives, make sound recommendations and prepare
effective technical staff reports.
Establish and maintain effective working relationships with those contacted in the course of the work.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in civil engineering or a related
field and four (4) years of increasingly responsible civil engineering and/or public works experience,
including two (2) years at a supervisory level. Possession of a master’s degree is highly desirable and may
be substituted for one year of the required experience.
Licenses and Certifications:
Possession and maintenance of a Registered Professional Civil Engineer license in the State of
California.
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Deputy City Engineer
Page 5 of 5
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to inspect City development sites, to operate a motor vehicle and to visit various City and meeting
sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in
person, before groups and over the telephone. This is primarily a sedentary office classification although
the job involves field inspection work requiring frequent walking at inspection site areas to monitor
performance and to identify problems or hazards; standing in work areas and walking between work areas
may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard,
typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects
necessary to perform job functions.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels and controlled temperature
conditions; but may occasionally be exposed to loud noise levels, cold and/or hot temperatures, vibration,
confining workspace, chemicals, mechanical and/or electrical hazards. Employees may interact with upset
staff and/or public and private representatives in interpreting and enforcing departmental policies and
procedures.
WORKING CONDITIONS
May be required to work evenings, weekends and holidays.
FLSA Status: Exempt
Employee Unit: Management Unit
Approved By:
Date Approved:
DEPUTY DIRECTOR OF COMMUNITY SERVICES
DEFINITION
Under administrative direction, assists in planning, organizing, managing, and providing administrative
direction and oversight of Community Services’ recreation and parks programs and the Performing Arts
Center; oversees projects and initiatives; assists in coordinating assigned activities with other City
departments, divisions, clients, local residents, community groups, private businesses, and the public;
fosters cooperative working relationships among City departments, divisions, and with intergovernmental
and regulatory agencies and various public and private groups; provides highly responsible and complex
professional assistance to Director of Public Works and Community Services in areas of expertise; and
performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the department head. Exercises general supervision over
management, supervisory, professional, technical, and administrative support staff through subordinate
levels of management and supervision.
CLASS CHARACTERISTICS
This is a Deputy Director classification that oversees, directs, and participates in major activities and
programs of Community Services and the Performing Arts Center, including the operations, program
management, and maintenance of various City recreational infrastructure, systems, facilities, programs, and
community events, and is responsible for providing professional-level support to the Community Services
department head in a variety of areas. Assists in short- and long-term planning, development, and
administration of departmental policies, procedures, and services. Successful performance of the work
requires an extensive professional background as well as skill in coordinating departmental work with that
of other City departments and public agencies. This class is distinguished from the Director of Public
Works and Community Services in that the latter has overall responsibility for all community services
programs, activities, facilities, and community events and for developing, implementing, and interpreting
public policy.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes management responsibility for major community services recreation and parks programs,
facilities, community events, and activities.
Manages and participates in the development and implementation of goals, objectives, policies, and
priorities for assigned functions and programs; recommends, within departmental policy, appropriate
service and staffing levels; recommends and administers policies and procedures.
Assists in managing and participates in the development and administration of the Community Services
and Performing Arts Center annual budget; directs the forecast of additional funds needed for staffing,
equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and
implements adjustments as necessary; evaluate new revenue generating and cost saving initiatives.
Deputy Director of Community Services
Page 2 of 4
Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and
procedures; assesses and monitors workload, administrative and support systems, and internal reporting
relationships; identifies opportunities for improvement and reviews with the department head; assists
in directing the implementation of improvements.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training;
works with employees on performance issues including disciplinary action; responds to staff questions
and concerns.
Assists in developing Community Service and Performing Arts Center Capital Improvement Projects
and annual maintenance plans for recreation and cultural facilities and parks; inspects facilities to
determine safety and maintenance needs; provides recommendations regarding facility needs and sets
priorities for facility development and renovations based on community input and staff analysis;
arranges community meetings, conducts public meetings, records and reports public information, meets
with consultants, and manages project implementation.
Manages and oversees the City’s maintenance practices for open space, developed parkland, park
facilities, and the trail network.
Manages and oversees the City’s recreational programs including youth programs, adult and youth
sports, aquatics, cultural arts, social services, contract programs, and special events.
Serves as a liaison for the Community Services and Performing Arts Center to other City departments,
elected officials, divisions, clients, local residents, community groups, and private businesses; attends
meetings, as necessary; provides staff support to commissions, committees, and task forces, as
necessary; negotiates and resolves significant and controversial issues.
Negotiates contracts and agreements; coordinates with City department representatives to determine
City needs and requirements for contractual services.
Participates in the preparation of and serves as a liaison for the department’s emergency services plan.
Researches grant opportunities, prepares and submits grant applications; oversees awarded grants; and
prepares and reviews reimbursement requests.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies, and procedures as appropriate.
Prepares, reviews, and presents staff reports related to assigned community services and cultural
programs and operations activities and services, various management and information updates, and
reports on special projects to the City Council and a variety of other boards and commissions, as
assigned by the Director; attends meetings.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of community services and performing arts and other types of public services as they relate to
the area of assignment.
Maintains and directs the maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Serves as acting Director in his/her absence.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
Deputy Director of Community Services
Page 3 of 4
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff.
Philosophy, principles, and techniques of comprehensive parks and recreation programming.
Public agency budgetary and contract administration, including fundraising techniques, and general
principles of risk management related to the functions of parks and recreation related facilities.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of parks and recreation
administration.
Principles and practices of community services/parks and recreation program development,
maintenance, and management.
Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities
and programs through community participation.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to parks and recreation, including accessibility and the ADA.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Modern office practices, methods, and computer equipment and computer applications.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Assist in developing and implementing goals, objectives, policies, procedures, work standards, and
internal controls for the department and assigned program areas.
Assist in preparing and administering large and complex budgets; allocate limited resources in a cost-
effective manner.
Interpret, apply, explain, and ensure compliance with Federal, State, and local laws, rules, regulations,
policies, and procedures, including accessibility and the ADA.
Plan, organize, direct, and coordinate the work of supervisory, professional, and technical personnel in
the provision of parks and recreation services.
Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of community services/parks and recreation programs and
administrative activities.
Conduct effective negotiations and effectively represent the City and the department in meetings with
governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and
legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Deputy Director of Community Services
Page 4 of 4
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
recreation administration, public or business administration, or a related field and five (5) years of
administrative community services/public recreation program experience, including one (1) year at a
management level. Advanced education in public recreation management is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Certified Park and Recreation Professional (CPRP) through the National Recreation and Park
Association (NRPA) is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City recreation sites, to operate a motor vehicle, and to visit various City and meeting
sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in
person, before groups, and over the telephone. This is primarily a sedentary office classification although
standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
DIRECTOR OF DEVELOPMENT SERVICES/CITY ENGINEER
DEFINITION
Under administrative direction, plans, organizes, manages, and provides administrative direction and
oversight for all functions and activities of the Development Services Department, including development
engineering and capital improvement program development, planning, building and safety, housing, and
code compliance; directs and administers the planning and building operations and activities of the City,
which include current, advance, and environmental planning, building plan check, permitting, inspection,
administration of complex cost recovery systems and special tax districts, and historic preservation
activities; coordinates assigned activities with other City departments, officials, outside agencies, and the
public; fosters cooperative working relationships among City departments and with intergovernmental and
regulatory agencies and various public and private groups; provides highly responsible and complex
professional assistance to the City Manager in areas of expertise; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager. The work provides for a wide variety of
independent decision-making, within legal and general policy and regulatory guidelines. Exercises general
direction and supervision over management, supervisory, professional, technical, and administrative
support staff through subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a Department Director classification that oversees, directs, and participates in all activities of the
Development Services Department, including short- and long-term planning, development and
administration of departmental policies, procedures, and services. This class provides assistance to the City
Manager in a variety of administrative, coordinative, analytical, and liaison capacities. Successful
performance of the work requires knowledge of public policy, municipal functions and activities, including
the role of an elected City Council, and the ability to develop, oversee, and implement projects and programs
in a variety of areas. Responsibilities include coordinating the activities of the department with those of
other departments and outside agencies and managing and overseeing the complex and varied functions of
the department. The incumbent is accountable for accomplishing departmental planning and operational
goals and objectives and for furthering City goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all Development Services Department programs, services,
and activities, including current, advance, and environmental planning, development engineering,
capital improvement program development, cost recovery systems and special tax districts, building
plan check, permitting, inspection, historic preservation, and code compliance activities.
Performs the legal functions and responsibilities of the City Engineer as outlined in the City’s municipal
code.
Director of Development Services/City Engineer
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Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the department; establishes, within City policy, appropriate budget, service, and
staffing levels.
Manages and participates in the development and administration of the department’s annual budget;
numerous special revenue funds, including special tax districts; directs the forecast of additional funds
needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves
expenditures; directs and implements adjustments as necessary.
Participates in the development of and provides high level oversight of the City’s housing programs.
Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; works with employees on performance issues; implements discipline and
termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Meets with developers, engineers, property owners, contractors, and other agencies to discuss merits
and concerns of development proposals; provides various parties with guidance on how to proceed;
oversees negotiations and agreements regarding environment-related issues, rights-of-way, and open
space easements, and financial participation; discusses status of development projects with applicants.
Directs, coordinates and reviews amendments to the General Plan; provides general plan and code
interpretation as needed; provides analysis, recommendations, and implementation of policies and
procedures; develops and presents recommendations on a variety of permits, maps, ordinances, zone
changes and applications.
Directs, coordinates, and implements the City’s five-year Capital Improvement program and budget.
Oversees the development of consultant requests for proposals for professional services and the
advertising and bid processes; evaluates proposals and recommends project award; coordinates with
legal counsel to determine City needs and requirements for contractual services; negotiates contracts
and agreements and administers same after award.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies and procedures as appropriate.
Participates in and makes presentations to the City Council, Planning Commission, Design Review
Board, and a variety of boards and commissions; attends and participates in professional group
meetings; stays abreast of new trends and innovations in the field of community development and other
services as they relate to the area of assignment.
Maintains and directs the maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
Director of Development Services/City Engineer
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• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of the assigned area.
Theories, principles, and contents of General Plan, land use, zoning, subdivision, and urban planning
regulations, natural resource protection, and environmental laws.
Principles and techniques of conducting site planning, architectural review, subdivision design, land
use, and other analytical studies, evaluating alternatives, and making sound recommendations.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Technical, legal, financial, and public relations problems associated with the management of
Development Services programs.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Provide administrative and professional leadership and direction for the department and the City.
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for Development Services programs.
Provide administrative and professional leadership and direction for the division and the City.
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for the department and assigned program areas.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Plan, organize, direct, and coordinate the work of management, supervisory, professional, and technical
personnel; delegate authority and responsibility.
Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Director of Development Services/City Engineer
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Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of community development programs and administrative
activities.
Conduct effective negotiations and effectively represent the City and the department in meetings with
governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and
legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in community development,
urban planning, civil engineering, or a related field and five (5) years of administrative experience in
community development, engineering, or urban planning, including two (2) years at a management level.
A master’s degree in business or public administration or a related field is preferred.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing and walking between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
Director of Development Services/City Engineer
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ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: N/A- At Will Employment via Contract
Approved By:
Date Approved:
DIRECTOR OF PUBLIC SAFETY
DEFINITION
Under administrative direction, plans, organizes, directs, coordinates, and manages the operations of the
Public Safety Department in providing law enforcement, crime and fire prevention, fire suppression, crime
and fire investigations, animal control, emergency/disaster planning, and other related services concerned
with the preservation of life and property in the City; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager and policy direction from the City Council.
Exercises general direction and supervision over sworn and non-sworn staff through subordinate levels of
supervision.
CLASS CHARACTERISTICS
This is a department director classification that oversees, directs, and participates in all activities of the
Public Safety Department, including short- and long-term planning as well as development and
administration of departmental policies, procedures, and services. This class provides assistance to the City
Manager in a variety of administrative, coordinative, analytical, and liaison capacities. Successful
performance of the work requires knowledge of public policy, municipal functions and activities, including
the role of an elected official, and the ability to develop, oversee, and implement projects and programs in
a variety of areas. Responsibilities include coordinating the activities of the department with those of other
departments and outside agencies and managing and overseeing the complex and varied functions of the
department. The incumbent is accountable for accomplishing departmental planning and operational goals
and objectives, and for furthering City goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all public safety programs, services, and activities in law
enforcement, fire suppression, investigations, and related programs concerned with the preservation of
life and property.
Plans, organizes, controls, directs the patrolling of City streets, parks, commercial, and residential areas;
reviews, analyzes, prioritizes, and coordinates response to emergency situations and observed or
reported harmful or illegal conditions and activities by directing investigations or taking appropriate
action; oversees and participates in responding to major incidents of crime.
Manages and participates in the development and administration of the department’s budget; directs
the forecast of additional funds needed for staffing, equipment and supplies; directs the monitoring of
and approves expenditures; directs and implements budgetary adjustments as necessary; periodically
reviews and authorizes specifications for new or replaced equipment.
Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; works with employees to correct deficiencies; implements discipline and
Director of Public Safety
Page 2 of 4
termination procedures, including assignment and review of internal affairs investigations; responds to
staff questions and concerns.
Promotes and ensures conformance to the City’s commitment to integrity and community policing
strategies.
Contributes to the overall quality of the department’s service by developing, reviewing and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Develops cooperative working relationships and mutual aid agreements with representatives of other
local public safety departments; coordinates activities with other law enforcement and public service
agencies, including participation in high profile or complex investigations.
Provides highly complex staff support to the City Manager and City Council on issues related to law
enforcement and community policing activities; provides advice to City staff, external organizations,
community groups, and the public on matters related to areas of expertise.
Monitors legal, regulatory, technological, and societal changes and court decisions that may affect the
work of the department; determines equipment acquisition, training programs and procedural changes
to ensure retention of qualified staff and the provision of services to the community in an effective,
efficient and economical manner.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Directs and participates in the preparation and maintenance of various records, reports, and files related
to crimes, investigations, traffic accidents, dispatch, cases, staff, and department activities; prepares
periodic, mandated, and special reports for the City and State; composes press releases, articles, and
other publications concerning law enforcement investigations and other public safety issues.
Attends, conducts, and participates in various meetings as assigned; attends and participates in various
conferences and training sessions; prepares and delivers oral presentations concerning department
activities, needs, and issues.
Conducts special projects as required; effectively presents data and conclusions to City management,
elected officials, and external agencies.
Performs other related duties as required.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Public agency budgetary, contract administration, and citywide administrative practices, and general
principles of risk management related to the functions of the assigned area.
Director of Public Safety
Page 3 of 4
Functions, services and funding sources of a full-service municipal public safety department.
Fire suppression and law enforcement principles, practices, and techniques related to protection of life
and property.
Apparatus and equipment used in law enforcement and fire protection.
Modern investigative methods including interviewing and interrogation techniques.
Rules of evidence regarding search and seizure and the preservation of evidence.
Applicable federal, State, and local laws, codes, court decisions, and regulations concerning the
operation of a full-service municipal public safety department.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures and operational needs; principles and practices of municipal government
administration.
Legal definitions and terminology of major crimes.
Requirements for effective prosecution of criminal cases.
Procedures and techniques for successfully implementing crime prevention, juvenile, gang, and other
law enforcement activities.
Regulations regarding law enforcement and fire investigation recordkeeping.
Techniques for working with community organizations in the implementation of a variety of
Department programs.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the Public Safety Department
program and the City.
Facilitate positive and effective communications and relations with the law enforcement community.
Ensure adequate resources and personnel to meet community law enforcement needs.
Prepare comprehensive narrative and statistical reports.
Remain calm and decisive in emergency and stressful situations.
Plan, assign, direct, coordinate, and supervise the Department’s varied program activities, including
law enforcement, fire services, and animal control.
Develop recommendations on policies and procedures for department operations and evaluate program
effectiveness.
Develop and present Department budget recommendations.
Provide professionally sound consultation to the City Manager, City Council, and others regarding
public safety-related programs and policies.
Direct the maintenance of a variety of reports, records and files related to assigned activities.
Make effective public speaking presentations.
Establish and maintain cooperative working relationships.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Director of Public Safety
Page 4 of 4
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in police science, criminal justice,
fire science, or a related field, and five (5) years of progressively responsible experience in public safety
enforcement and service work, including two (2) years as a Commander, Captain or similar management rank
within a public safety organization. A master’s degree in business or public administration or a related field
is preferred.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Management Certificate issued by the California State Commission on Peace Officer
Standards and Training (P.O.S.T.).
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; maintain P.O.S.T. physical standards, including mobility, physical strength, and stamina to
respond to emergency situations and apprehend suspects and to operate a motor vehicle and visit various
city locations; vision to maintain firearms qualification and to read printed materials and a computer screen;
and hearing and speech to communicate in person, before groups, and over the telephone or radio. The job
involves knowledge and use of firearms and other weapons, chemical agents, and restraint devices.
Fieldwork requiring frequent walking on uneven terrain and climbing and descending structures to access
crime scene and to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve
data using a computer keyboard or calculator and to operate police services equipment. Positions in this
classification frequently bend, stoop, kneel, reach, and climb to perform work and inspect work sites.
ENVIRONMENTAL ELEMENTS
Employees work indoors and outdoors, and are exposed to loud noise levels, cold and hot temperatures,
inclement weather conditions, vibrations, confining workspace, chemicals, mechanical and/or electrical
hazards, hazardous materials, and to potentially infectious materials such as bodily fluids including blood,
transmissible diseases and needles. Employees may interact with upset staff and/or public and private
representatives in interpreting and enforcing departmental policies and procedures. The principal duties of
this class are performed in a police station environment with exposure to criminal offenders, mentally ill
individuals, and persons potentially infected with communicable diseases.
FLSA Status: Exempt
Employee Unit: N/A- employment via employment contract
Approved By:
Date Approved:
DIRECTOR OF PUBLIC WORKS & COMMUNITY SERVICES
DEFINITION
Under administrative direction, plans, organizes, manages, and provides administrative direction and
oversight for all functions and activities of the Public Works and Community Services Department; areas
of responsibility include public works, infrastructure operations and maintenance, water and wastewater
utilities, environmental compliance, Capital Improvement Program (CIP), property management, and
Community Services programs; coordinates assigned activities with other City departments, officials,
outside agencies, and the public; fosters cooperative working relationships among City departments and
with intergovernmental and regulatory agencies and various public and private groups; provides highly
responsible and complex professional assistance to the City Manager in areas of expertise; and performs
related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager. Exercises direct supervision over management,
supervisory, professional, technical, and administrative support staff through subordinate levels of
management and supervision.
CLASS CHARACTERISTICS
This is a Department Director classification that oversees, directs, and participates in all activities of the
Public Works and Community Services Department, including short- and long-term planning, development,
and administration of departmental policies, procedures, and services. This class provides assistance to the
City Manager in a variety of administrative, coordinative, analytical, and liaison capacities. Successful
performance of the work requires knowledge of public policy, municipal functions and activities, including
the role of an elected City Council, and the ability to develop, oversee, and implement projects and programs
in a variety of areas. Responsibilities include coordinating the activities of the department with those of
other departments and outside agencies and managing and overseeing the complex and varied functions of
the department. The incumbent is accountable for accomplishing departmental planning and operational
goals and objectives and for furthering City goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all Public Works and Community Services Department
programs, services, and activities.
Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the department; establishes, within City policy, appropriate budget, service, and
staffing levels.
Manages and participates in the development and administration of the department’s annual budget;
directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs
the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Director of Public Works & Community Services
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Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; works with employees on performance issues; implements discipline and
termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Evaluates the need for and develops, plans, and schedules for long-term public works maintenance
programs; organizes available resources for the maintenance, improvement, and repair of public works
facilities and City equipment; compiles estimates, contract provisions, and specifications.
Reviews the designs, materials, and processes proposed in connection with new construction or major
repairs for City facilities and improvements; prepares and/or reviews ordinances for City Council
consideration; recommends levels of service for utilities, streets, and drainage areas.
Confers with engineers, developers, architects, and a variety of outside agencies and the general public
in acquiring information and coordination of public works, utilities, streets, and related matters;
provides information regarding these matters.
Oversees the programming and facilities of the City’s recreation, parks, and performing arts programs.
Oversees the development of consultant requests for proposals for professional services and the
advertising and bid processes; evaluates proposals and recommends project award; coordinates with
legal counsel to determine City needs and requirements for contractual services; negotiates contracts
and agreements and administers same after award.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies, and procedures as appropriate.
Participates in and makes presentations to the City Council and a wide variety of committees, boards,
and commissions; performs financial review of matters pertaining to the various committees, such as
determining appropriate rates for City utilities.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of public works maintenance, operations, engineering and other services as they relate to the
area of assignment.
Directs the establishment and maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
Director of Public Works & Community Services
Page 3 of 4
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of the assigned area.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Principles and practices of public works and community services/parks and recreation program
development, management in a municipal setting, and public works long-term maintenance planning
and budgeting.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned areas of responsibility.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for the Public Works & Community Services department.
Provide administrative and professional leadership and direction for the department and the City.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Provide clear, concise, and professionally sound consultation to the City Council, City Manager, and
other interested parties on Public Works & Community Services.
Plan, organize, direct, and coordinate the work of management, supervisory, professional, and technical
personnel; delegate authority and responsibility.
Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of public works programs and administrative activities.
Conduct effective negotiations and effectively represent the City and the department in meetings with
governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and
legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Director of Public Works & Community Services
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Operate modern office equipment including computer equipment and specialized software applications
programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in civil
engineering, business or public administration, or a related field and five (5) years of administrative
experience in engineering, public works operations and maintenance, utilities, recreation administration,
business or public administration, or a related field, including two (2) years at a management level. A
master’s degree in business or public administration or a related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management Unit
Approved By:
Date Approved:
FINANCE DIRECTOR
DEFINITION
Under administrative direction, plans, organizes, manages, and provides administrative direction and
oversight for all functions and activities of the Finance Department, including finance, treasury, accounting,
purchasing, billing, and customer service; directs and administers the fiscal operations and activities of the
City, which include budgeting, investments, financial transaction processing, record-keeping and reporting,
payroll, accounts payable, accounts receivable, utility billing, and business licensing; coordinates assigned
activities with other City departments, officials, outside agencies, and the public; fosters cooperative
working relationships among City departments and with intergovernmental and regulatory agencies and
various public and private groups; provides highly responsible and complex professional assistance to the
City Manager in areas of expertise; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager. The work provides for a wide variety of
independent decision-making, within legal and general policy and regulatory guidelines. Exercises general
direction and supervision over management, supervisory, professional, technical, and administrative
support staff through subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a Department Director classification that oversees, directs, and participates in all activities of the
Finance Department, including short- and long-term planning, development and administration of
departmental policies, procedures, and services. This class provides assistance to the City Manager in a
variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the
work requires knowledge of public policy and municipal functions and activities, including the role of an
elected City Council and the ability to develop, oversee, and implement projects and programs in a variety
of areas. Responsibilities include coordinating the activities of the department with those of other
departments and outside agencies and managing and overseeing the complex and varied functions of the
department. The incumbent is accountable for accomplishing departmental planning and operational goals
and objectives and for furthering City goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all Finance Department programs, services, and activities,
including finance, treasury, accounting, purchasing, billing, and customer service activities.
Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the department; establishes, within City policy, appropriate budget, service, and
staffing levels.
Manages and participates in the development and administration of the department’s annual budget;
directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs
the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Finance Director
Page 2 of 4
Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; works with employees on performance issues; implements discipline and
termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Coordinates the development and administration of the entire City’s annual budget and Capital
Improvement Program budget; provides for financial forecasting and planning; tracks the adopted
budget and prepares periodic budget reviews for submission to City departments.
Establishes the City’s central budgeting, accounting, and financial reporting practices; evaluates
accounting procedures and financial controls; responds to and implements audit recommendations; acts
as a resource for the Budget Review Committee; ensures compliance with Federal, State, and local
government accounting and financial reporting standards and controls.
Manages the City’s investment portfolio; ensures that investments meet the City’s policy guidelines
and that adequate cash is available to meet obligations; prepares periodic reports regarding investments
to the City Council; participates as a member of the Investment Oversight Committee; attends and
provides staff support to the Investment Advisory Committee; oversees the development and update of
the Statement of Investment Policy.
Oversees all activities related to the City’s accounting function, including financial transaction
processing, record keeping and reporting, payroll, accounts payable, accounts receivable, utility billing,
business licensing, processing and issuance of checks and warrants, cash receipts, and the electronic
accounting system.
Reviews City development agreements; reviews fiscal analysis regarding recommended annexations;
reviews and establishes special assessment districts and maintenance districts.
Oversees the development of consultant requests for proposals for professional services and the
advertising and bid processes; evaluates proposals and recommends project award; coordinates with
legal counsel to determine City needs and requirements for contractual services; negotiates contracts
and agreements and administers same after award.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies, and procedures as appropriate.
Participates in and makes presentations to the City Council and a wide variety of committees, boards,
and commissions; performs financial review of matters pertaining to the various committees, such as
determining appropriate rates of City services.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of finance and other services as they relate to the area of assignment.
Maintains and directs the maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other related duties as assigned.
Finance Director
Page 3 of 4
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of the assigned area.
Principles and practices of governmental accounting, public finance administration and budgeting,
auditing, and reconciliation; municipal taxation and revenue management.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the Finance Department
programs.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of finance programs and administrative activities.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Finance Director
Page 4 of 4
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in finance, accounting,
economics, business or public administration, or a related field and five (5) years of administrative
experience in municipal finance and accounting, including two (2) years at a management level. A master’s
degree in business or public administration or a related field is preferred.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Certified Public Accountant license in the State of California is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: N/A- At Will Employment via Contract
Approved By:
Date Approved:
FINANCE MANAGER
DEFINITION
Under administrative direction, manages and coordinates the staff and activities of the Finance Department,
including financial reporting, accounting, payroll, budget preparation and tracking and reporting, treasury
function, debt administration, revenue management, utility billing and business licensing; advises the
Assistant City Manager and/or City Manager on financial matters; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Assistant City Manager and/or the City Manager. Exercises
general direction and supervision over supervisory, professional, technical, and administrative support staff
through subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a single position management classification responsible for planning, organizing, reviewing, and
evaluating the staff and activities of the Finance Department. Responsibilities include developing and
implementing policies and procedures for assigned programs, budget administration and reporting, and
program evaluation. The incumbent serves as a professional-level resource for organizational, managerial,
and operational analyses and studies. Performance of the work requires the use of considerable
independence, initiative, and discretion within established guidelines. The Finance Manager is
distinguished from the Finance Director by the latter’s higher level of independence, authority,
responsibility, and accountability for the policies and activities of the Finance Department and for furthering
City goals and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes management responsibility for all Finance Department programs, services, and activities,
including finance, treasury, accounting, purchasing, billing, business licensing, and customer service
activities.
Participates in preparation of and may present reports to the City Council and various committees and
commissions regarding the City’s financial matters, participates in financial forecasting, investment
management, and related financial activities.
Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the department; establishes, within City policy, appropriate budget, service, and
staffing levels.
Manages and participates in the development and administration of the department’s annual budget;
directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs
the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
Finance Manager
Page 2 of 4
performance evaluations; works with employees on performance issues; implements discipline and
termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Coordinates and advises City department leadership on the development and administration of the
entire City’s annual budget and Capital Improvement Program budget; provides for financial
forecasting and planning; tracks the adopted budget and prepares periodic budget reviews for
submission to City departments.
Establishes the City’s central budgeting, accounting, and financial reporting practices; evaluates
accounting procedures and financial controls; responds to and implements audit recommendations; acts
as a resource for the Budget Review Committee; ensures compliance with Federal, State, and local
government accounting and financial reporting standards and controls.
Manages the City’s investment portfolio; ensures that investments meet the City’s policy guidelines
and that adequate cash is available to meet obligations; prepares periodic reports regarding investments
to the City Council; participates as a member of the Investment Oversight Committee; attends and
provides staff support to the Investment Advisory Committee; oversees the development and update of
the Statement of Investment Policy.
Oversees all activities related to the City’s accounting function, including financial transaction
processing, record keeping and reporting, payroll, accounts payable, accounts receivable, utility billing,
business licensing, processing and issuance of checks and warrants, cash receipts, and the electronic
accounting system.
Reviews City development agreements; reviews fiscal analysis regarding recommended annexations;
reviews and establishes special assessment districts and maintenance districts.
Oversees the development of consultant requests for proposals for professional services and the
advertising and bid processes; evaluates proposals and recommends project award; coordinates with
legal counsel to determine City needs and requirements for contractual services; negotiates contracts
and agreements and administers same after award.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies, and procedures as appropriate.
Participates in and makes presentations to the City Council and a wide variety of committees, boards,
and commissions; performs financial review of matters pertaining to the various committees, such as
determining appropriate rates of City services.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of finance and other services as they relate to the area of assignment.
Maintains and directs the maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service
• Create and maintain a respectful and collaborative working environment
Finance Manager
Page 3 of 4
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible
• Demonstrate care for the organization, customers, and coworkers
• Perform work of the highest quality possible
• Practice and encourage initiative and innovation to improve the workplace
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of the assigned area.
Principles and practices of governmental accounting, public finance administration and budgeting,
auditing, and reconciliation; municipal taxation and revenue management.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide management and professional leadership for the Finance Department programs.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of finance programs and administrative activities.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Finance Manager
Page 4 of 4
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree in finance, accounting, economics, business or public administration, or
a related field and four (4) years of increasingly responsible professional experience in municipal finance
and accounting, including two (2) years at a supervisory level.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Certified Public Accountant license in the State of California is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Approved:
HUMAN RESOURCES DIRECTOR
DEFINITION
Under administrative direction, plans, organizes, manages, and provides administrative direction and
oversight for all functions and activities of the Human Resources Department, including human resources
administration, risk management, and employee relations; serves as the City’s Chief Negotiator and
Americans with Disabilities Act (ADA) Coordinator; directs and administers comprehensive human
resources programs and activities of the City; coordinates assigned activities with other City departments,
officials, outside agencies, and the public; fosters cooperative working relationships among City
departments and with intergovernmental and regulatory agencies and various public and private groups;
provides highly responsible and complex professional assistance to the City Manager in areas of expertise;
and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager. Exercises general supervision over professional,
technical, and administrative support staff.
CLASS CHARACTERISTICS
This is a Department Director classification that oversees, directs, and participates in all activities of the
Human Resources Department, including short- and long-term planning and development and
administration of departmental policies, procedures, and services. This class provides assistance to the City
Manager and Assistant City Manager in a variety of administrative, coordinative, analytical, and liaison
capacities. Successful performance of the work requires knowledge of public policy and municipal
functions and activities, including the role of an elected City Council, and the ability to develop, oversee,
and implement projects and programs in a variety of areas. Responsibilities include coordinating the
activities of the department with those of other departments and outside agencies and managing and
overseeing the complex and varied functions of the department. The incumbent is accountable for
accomplishing departmental planning and operational goals and objectives and for furthering City goals
and objectives within general policy guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes full management responsibility for all Human Resources Department programs, services, and
activities, including risk management, occupational safety, worker’s compensation, liability insurance,
recruitment and selection, employee benefits administration, job analysis and classification,
compensation, employee and labor relations, labor negotiations, employee training and development,
and general human resources administration.
Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and
work standards for the department; establishes, within City policy, appropriate budget, service, and
staffing levels.
Human Resources Director
Page 2 of 4
Manages and participates in the development and administration of the department’s annual budget;
directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs
the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Selects, trains, motivates, and directs department personnel; evaluates and reviews work for
acceptability and conformance with department standards, including program and project priorities and
performance evaluations; works with employees on performance issues; implements discipline and
termination procedures; responds to staff questions and concerns.
Contributes to the overall quality of the department’s service by developing, reviewing, and
implementing policies and procedures to meet legal requirements and City needs; continuously
monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
assesses and monitors the distribution of work, support systems, and internal reporting relationships;
identifies opportunities for improvement; directs the implementation of change.
Represents the City as chief negotiator and directs staff in negotiations during meet-and-confer sessions
with various employee organizations; develops bargaining strategies; communicates with, and suggests
direction to, the City Manager and City Council during the meet and confer process; administers the
provisions of existing employee agreements; represents the City in matters of concern to unions and
associations representing City employees.
Provides assistance to management, supervisors, and staff in the interpretation of personnel policies
and procedures and processing of employee grievances; serves as hearing officer for the second level
of the grievance procedure.
Oversees the development of consultant requests for proposals for professional services and the
advertising and bid processes; evaluates proposals and recommends project award; coordinates with
legal counsel to determine City needs and requirements for contractual services; negotiates contracts
and agreements and administers same after award.
Represents the department to other City departments, elected officials, and outside agencies; explains
and interprets departmental programs, policies, and activities; negotiates and resolves significant and
controversial issues.
Conducts a variety of departmental organizational and operational studies and investigations;
recommends modifications to programs, policies, and procedures as appropriate.
Ensures the City’s practices are in compliance with all applicable ADA codes, laws, rules, regulations,
standards, policies, and procedures; initiates actions necessary to coordinate correction of deviations or
violations; advises department staff on ADA plans, accommodation of disabilities, the interactive
process, and career restructuring; promotes support of ADA program by all department heads,
managers, and supervisors; works with applicable departments in the development and implementation
of risk management programs designed to reduce the frequency and severity of liability loses.
Participates in and makes presentations to the City Council and a variety of boards and commissions.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the field of human resources and other services as they relate to the area of assignment.
Maintains and directs the maintenance of working and official departmental files.
Monitors changes in laws, regulations, and technology that may affect City or departmental operations;
implements policy and procedural changes as required.
Prepares, reviews, and presents staff reports, various management and information updates, and reports
on special projects as assigned by the City Manager.
Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and
alternative recommendations.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
Human Resources Director
Page 3 of 4
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Public agency budget development, contract administration, City-wide administrative practices, and
general principles of risk management related to the functions of human resource.
Organizational and management practices as applied to the analysis and evaluation of projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Principles, practices, and techniques of human resources and risk management in a public agency.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
human resources and risk management.
Technical, legal, financial, and public relations problems associated with the management of human
resources programs.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Principles and procedures of record-keeping, technical report writing, and preparation of
correspondence and presentations.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for the department and assigned program areas.
Provide administrative and professional leadership and direction for the department and the City.
Prepare and administer large and complex budgets; allocate limited resources in a cost-effective
manner.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Plan, organize, direct, and coordinate the work of professional, and technical personnel; delegate
authority and responsibility.
Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer a variety of human resources programs and administrative activities.
Conduct effective negotiations and effectively represent the City and the department in meetings with
governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and
legislative organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Human Resources Director
Page 4 of 4
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human
resources management, public or business administration, or a related field and five (5) years of
administrative experience in human resources, employee and labor relations, and risk management
administration, including two (2) years at a management level. A master’s degree in business or public
administration or a related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: N/A- At Will Employment via Contract
Approved By:
Date Approved:
Date Revised:
INFORMATION SYSTEMS OPERATIONS MANAGER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing
difficult and complex professional, technical, and administrative support related to all programs and
activities of the Information Technology Department, including the installation, maintenance, and
upgrade of the local area network, required hardware and software, infrastructure, personal computers,
and communications systems and facilities; administers short and long-range planning activities; manages
the effective use of department resources to improve organizational productivity and customer service;
provides complex and responsible support to the Assistant City Manager in areas of expertise; and
performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Assistant City Manager. Exercises direct and general supervision
over professional, technical, and administrative support staff.
CLASS CHARACTERISTICS
This is a management classification that manages all information technology activities in the Information
Technology Department. The incumbent organizes and oversees day-to-day computer hardware,
software, networks, and other information and communications systems operations and maintenance.
Responsibilities include performing diverse, specialized, and complex work involving significant
accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day
activities and is responsible for providing professional-level support to the Assistant City Manager in a
variety of areas. Successful performance of the work requires an extensive professional background as
well as skill in coordinating departmental work with that of other departments and outside agencies.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, manages, and oversees the daily functions, operations, and activities of the Information
Technology Department, including the installation, maintenance, and upgrade of the local area
network, required hardware and software, infrastructure, personal computers, and communications
systems.
Participates in the development and implementation of goals, objectives, policies, and priorities for
the department; recommends within departmental policy, appropriate service and staffing levels;
recommends and administers policies and procedures.
Participates in the development, administration, and oversight of department budgets.
Develops and standardizes procedures and methods to improve and continuously monitor the
efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses
and monitors workload, administrative, and support systems, and internal reporting relationships;
identifies opportunities for improvement and makes recommendations to the Assistant City Manager.
Information Systems Operations Manager
Page 2 of 4
Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with
employees to correct deficiencies; recommends discipline to the Assistant City Manager.
Manages and participates in the administration, integration, maintenance and business processes of
the City's information technology infrastructure including software and ERP systems; evaluates,
selects, and recommends City-wide computer hardware and software purchases; develops long-term
information systems strategies to plan for and control network upgrades and growth; evaluates and
recommends new technologies; and encourages innovation among technical staff in the utilization
and implementation of ideas and techniques.
Assists the Assistant City Manager with special projects as assigned; participates in deliberations to
address City operational issues as they relate to information technology, and in the development of
management recommendations for consideration by the City Manager, and City Council.
Negotiates and administers contracts with private vendors to provide City services.
Resolves computer system related problems as they occur; provides direction and technical
supervision to internal staff and external consultants whose work involves network systems related
tasks and work methods.
Identifies and proposes network services projects appropriate for contract delivery; negotiates service
contracts and computer hardware and software pricing with vendors; oversees contract preparation
and completion of work.
Provides high-quality internal customer service and performs technical support, installation,
maintenance, and repair of computers and other information systems equipment.
Provides highly complex staff assistance to the Assistant City Manager; prepares and presents staff
reports and other necessary correspondence related to assigned activities and services; presents
reports to various commissions, committees, and boards.
Conducts a variety of organizational and operational studies and investigations; recommends
modifications to assigned programs, policies, and procedures, as appropriate.
Implements adopted information technology strategic plans, policies, and standards.
Attends and participates in professional group meetings; stays abreast of new trends and innovations
in information technology; researches emerging products and enhancements and their applicability to
City needs.
Monitors changes in regulations and technology that may affect operations; implements policy and
procedural changes after approval.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a
professional manner; identifies and reports findings and takes necessary corrective action.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Information technology systems, database management, policies and procedures, including computer
networks, personal computers, telecommunications, and other electronic office automation systems.
Information Systems Operations Manager
Page 3 of 4
Hardware and software characteristics of various computer systems and a general understanding of
system features and their integration capabilities.
Systems design and development process, including requirements analysis, feasibility studies,
software design, programming, beta testing, installation, evaluation, and operational management.
Principles and practices of budget development and administration.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
municipal information technology operations.
Organization and management practices as applied to the development, analysis, and evaluation of
programs and operational needs of the assigned divisions.
Principles and practices of contract administration and evaluation.
Recent and on-going developments, current literature, and sources of information related to the
operations of the assigned division.
Record keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Recommend and implement goals, objectives, and practices for providing effective and efficient
services.
Organize, manage, implement, and maintain efficient and effective automated systems to ensure the
reliability and integrity of the computer infrastructure.
Manage and monitor complex projects, on-time, and within budget.
Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Analyze, interpret, summarize, and present technical information and data in an effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Effectively represent the department and the City in meetings with governmental agencies,
community groups, and various businesses, professional, and regulatory organizations, and in
meetings with individuals.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software
applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Information Systems Operations Manager
Page 4 of 4
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and
abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
computer science, management information technology, or a related field and four (4) years of
increasingly responsible experience in the development and administration of computer systems,
telecommunication systems, and local area networks, including two (2) years at a supervisory level.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 40 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Approved:
PLANNING MANAGER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of professional,
technical, and administrative staff performing difficult and complex professional and technical support
related to all programs and activities of the Planning Division, including current and advanced planning;
manages the effective use of the City's planning resources to improve organizational productivity and
customer service; provides highly complex and responsible support to the Director of Development
Services in areas of expertise; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Development Services. Exercises general direction and
supervision over professional, technical, and administrative staff.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating all
current planning programs, projects, and activities of the Planning Division. Responsibilities include
developing and implementing policies and procedures for assigned programs, budget administration and
reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational,
managerial, and operational analyses and studies. Performance of the work requires the use of considerable
independence, initiative, and discretion within established guidelines. This class is distinguished from the
Director of Development Services in that the latter has overall responsibility for all functions of the
department and for developing, implementing, and interpreting public policy.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, manages, and oversees the daily functions, operations, and activities of the Planning Division,
including current planning and historic preservation planning for City of Rohnert Park.
Manages and participates in the development and implementation of goals, objectives, policies, and
priorities for the division; recommends within departmental policy, appropriate service and staffing
levels; recommends and administers policies and procedures.
Develops and standardizes procedures and methods to improve the efficiency and effectiveness of
planning services, projects, and activities; assesses and monitors workload, administrative and support
systems, and internal reporting relationships; identifies opportunities for improvement and recommends
to the Director.
Manages and participates in the development and administration of and oversees the division budget.
Participates in selection, trains, motivates, and evaluates assigned personnel; provides or coordinates
staff training; works with employees on performance issues; implements discipline and termination
procedures.
Provides highly complex staff assistance to the Director; develops and reviews staff reports related to
planning activities, projects, and services; presents reports to and advises the City Council, Planning
Planning Manager
Page 2 of 4
Commission, Design Review Board (DRB), and other commissions, committees, and boards related to
a wide variety of planning and zoning matters; serves as the primary staff liaison to the Planning
Commission; chairs staff review meetings, such as pre-application conferences, in coordination with
other departments involved in the development project review process; performs a variety of public
relations and outreach work related to assigned activities.
Manages, directs, and participates in highly complex planning programs and activities in the areas of
land use, transportation, natural resources, parks and open spaces, General Plan amendments, zone
changes, conditional use permits, variances, and other discretionary cases; designs and conducts studies
to develop policies, plans, and codes.
Prepares environmental documents consistent with California Environmental Quality Act.
Serves as the City’s Zoning Administrator; advises staff on interpretations of the Zoning Ordinance,
General Plan, Municipal Code, State Planning Law, California Environmental Quality Act, and other
regulatory standards; resolves difficult problems involving code interpretation beyond the ability or
authority of the professional planning staff.
Serves as source of information for developers, engineers, property owners, and contractors regarding
land use applications and general municipal planning programs, projects, and functions; represents the
division, department, and City in disputes and litigations; facilitates community participation through
a continual dialogue with residents on major projects.
Oversees the dissemination of planning and zoning information to the general public.
Negotiates, administers, and manages contracts for services.
Conducts a variety of organizational studies, investigations, and operational studies; recommends
modifications to programs, policies, and procedures, as appropriate.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
planning; researches emerging products and enhancements and their applicability to City needs.
Monitors changes in regulations and technology that may affect operations; implements policy and
procedural changes after approval.
Receives, investigates, and responds to problems and complaints in a professional manner; identifies
and reports findings and takes necessary corrective action.
Assists the Director of Development Services with special projects, as needed.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including goal setting, program development, implementation,
and evaluation, and project management.
Principles and practices of budget development and administration.
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Planning Manager
Page 3 of 4
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Principles, practices, and procedures related to city and regional planning, development, and zoning
administration.
Geographic, socio-economic, transportation, political, and other elements related to city planning.
Comprehensive plans and current planning processes and the development process.
Site planning and architectural design principles.
Recent and on-going developments, current literature, and sources of information planning services,
activities, and projects.
Methods, materials, and techniques used in the planning of projects, including land use, transportation,
natural resources, and parks.
Principles of advanced mathematics and their application to planning work.
Practices of researching planning and design issues, evaluating alternatives, making sound
recommendations, and preparing and presenting effective staff reports.
Methods and techniques of effective technical report preparation and presentation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Provide administrative and professional leadership and direction for the Planning function and the City.
Recommend and implement goals, objectives, and practices for providing effective and efficient
services.
Administer complex, technical, and sensitive planning, development, and related programs in an
independent and cooperative manner.
Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize, and present administrative and technical information and data in an
effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Planning Manager
Page 4 of 4
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in land-use planning, urban
planning, public administration, business administration, community development, or a closely related field
and four (4) years of increasingly responsible administrative and/or project management experience in
urban or environmental planning, including two (2) years at a supervisory level.
Possession of a master’s degree in city planning, public administration, business administration, community
development, or closely related field is desirable, and will substitute one-year of professional experience.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of an American Institute of Certified Planners certification is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to inspect various construction sites; to operate a motor vehicle and to visit various meeting sites;
vision to read printed materials and a computer screen; and hearing and speech to communicate in person,
before groups, and over the telephone. This is primarily a sedentary office classification, although the job
involves field inspection work requiring frequent walking at inspection sites to monitor performance and
to identify problems or hazards; standing and walking between work areas may be required. Finger
dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate
standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and
pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift,
carry, push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels and controlled temperature
conditions; but may occasionally be exposed to loud noise levels, cold and hot temperatures, inclement
weather conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous physical
substances and fumes. Employees may interact with upset staff and/or public and private representatives
in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
PUBLIC WORKS OPERATIONS MANAGER – GENERAL SERVICES
DEFINITION
Under general direction, plans, organizes, directs, and coordinates activities of the General Services
Division within the Public Works Department; provides managerial oversight of the operation, maintenance
and improvement of the City's parks, streets, storm drains, public pools, and internal service functions of
public buildings and City fleet; coordinates operation and maintenance activities with other divisions and
departments; participates in the planning, development and implementation of the operating and capital
budgets; reviews maps and improvement plans, ensures compliance with environmental regulations and
mandates; provides highly complex staff assistance to the Director of Public Works and Community
Services; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works and Community Services. Exercises general
direction and supervision over supervisory, professional, technical and maintenance staff through
subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating the
operation, maintenance and improvement of the City's parks, streets, storm drains, public pools, and internal
service functions of public buildings and City fleet. Responsibilities include developing and implementing
policies and procedures for assigned programs, budget administration and reporting, and program
evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and
operational analyses and studies. Performance of the work requires the use of considerable independence,
initiative, and discretion within established guidelines. This position is distinguished from the Public
Works Maintenance Supervisor classes in that the latter are first-line supervisory classes in the City’s Public
Works Department and do not have full management responsibility.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Develops and implements divisional goals, objectives, policies and procedures.
Plans, organizes and directs operations, maintenance and repair activities involving water production,
distribution and storage systems; sewer collection and pumping facilities; storm water conveyance and
outfall channels; and recycled water distribution systems and service connections.
Plans projects, administers contracts, processes, and approves purchase and work requests.
Responds to citizen questions, service requests and complaints.
Directs, oversees and participates in the development of the Public Works Department work plan;
assigns work activities, projects and programs; monitors workflow; reviews and evaluates work
products, methods, and procedures.
Public Works Operations Manager – General Services
Page 2 of 4
Assists in preparing and implementing the Public Works Department budget; participates in the forecast
of additional funds needed for staffing, equipment, materials and supplies; administers the approved
budget.
Recommends the appointment of personnel; provides or coordinates staff training; conducts
performance evaluations; implements discipline procedures as required; maintains discipline and high
standards necessary for the efficient and professional operation of the department.
Plans, organizes, and directs the varied public works maintenance functions and projects.
Implements and updates departmental occupational health and safety programs; monitors program
effectiveness and makes adjustments as required.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures.
Develops and implements emergency response programs.
Interprets and provides direction on new regulatory requirements and their impact on operations;
ensures that any required operational changes are communicated to technical staff and higher-level
management.
Prepares a variety of professional reports, correspondence and related documentation on division
operations; ensures all mandated reports are properly completed and filed in a timely manner.
Prepares specifications and makes recommendations for new equipment and supplies; recommends the
purchase of new equipment and supplies as necessary; prepares and manages contracts.
Coordinates with outside agencies related to the installation, repair, maintenance and operation of
public works infrastructure; reviews and resolves operational issues.
Serves as a member of the department’s leadership team and participates in discussion and decisions
related to department-wide activities impacting personnel, facilities, quality goals and budgets.
Builds and maintains positive working relationships with co-workers, other City employees and the
public.
Represents the division and department to outside agencies and organizations; participates in outside
community and professional groups and committees; provides technical assistance as necessary.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Principles and practices associated with the maintenance and operation of water treatment and
distribution, sewer collection, storm water conveyance, street pavement, signs and striping, fleet
equipment, parks and building systems.
Advanced principles and practices of project management and contract administration.
Budgeting procedures and techniques.
Methods and techniques of developing and implementing a comprehensive emergency response
program.
Public Works Operations Manager – General Services
Page 3 of 4
Occupational health and safety regulations and practices.
Methods and techniques of analyzing and interpreting data and statistics.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination. including the use of a comprehensive asset management system, customer request
management system and work order system.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the Public Works General
Services program.
Provide administrative and professional leadership and direction for the division and the City.
Analyze problems; identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Gain cooperation through discussion and persuasion.
Prepare and administer division budget including related elements of capital improvement plan budget.
Ensure division compliance with operational and mandated regulatory requirements.
Interpret and understand construction plans and basic engineering principles as they relate to areas of
operations.
Interpret, prepare, amend and manage contracts related to areas of operation.
Manage a variety of projects related to the operations, maintenance, installation and repair of public
works infrastructure.
Read and interpret financial reports in the monitoring of expenses, revenue and budget.
Respond to inquiries or complaints from customers, regulatory agencies, or members of the business
community.
Effectively present information to senior management, public groups, and/or City Council.
Prepare and present clear and concise technical and administrative reports.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Public Works Operations Manager – General Services
Page 4 of 4
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to graduation from the twelfth (12th) grade and four (4) years of increasingly responsible public
works general services experience, including two (2) years at a supervisory level. A bachelor’s degree in
environmental sciences, public administration, business administration, or related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of
California Water Resources Control Board.
Possession of a Grade II Water Distribution Operator Certificate (D2) issued by the State of California
Water Resources Control Board.
Possession of a Grade III Water Distribution Operator Certificate issued by the State of California
Water Resources Control Board, is desirable.
Possession of a Grade III Water Treatment Plant Operator Certificate issued by the State of California
Water Resources Control Board, is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing
up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees predominately work in an office environment with moderate noise levels, controlled
temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in
the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather
conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical
substances and fumes. Employees may interact with members of the public or with staff under emotionally
stressful conditions while interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
PUBLIC WORKS OPERATIONS MANAGER – UTILITIES
DEFINITION
Under general direction, plans, organizes, directs, and coordinates activities of the Utilities Division within
the Public Works Department; provides managerial oversight of the operation, maintenance and
improvement the City’s utility systems including potable water production and distribution, storm water
collection and outfall, wastewater collection, pumping and outfall, and recycled water distribution and
service connections; designated as the City’s Chief Plant Operator by the State of California Water
Resources Control Board; coordinates operations activities with other divisions and departments;
participates in the planning, development and implementation of the operating and capital budgets; reviews
maps and improvement plans, ensures compliance with utility system and environmental regulations and
mandates; provides highly complex staff assistance to the Director of Public Works and Community
Services; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works and Community Services. Exercises general
direction and supervision over supervisory, professional, technical and maintenance staff through
subordinate levels of supervision.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating the
operation, maintenance and improvement of the potable water production and distribution, wastewater
collections and pumping, recycled and stormwater water systems, . Responsibilities include developing
and implementing policies and procedures for assigned programs, budget administration and reporting, and
program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and
operational analyses and studies. Performance of the work requires the use of considerable independence,
initiative, and discretion within established guidelines. This position is distinguished from the Public
Works Maintenance Supervisor classes in that the latter are first-line supervisory classes in the City’s Public
Works Department and do not have full management responsibility.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Develops and implements divisional goals, objectives, policies and procedures.
Plans, organizes and directs operations, maintenance and repair activities involving potable water
production, distribution and storage systems; sewer collection and pumping facilities; storm water
conveyance and outfall channels; and recycled water distribution systems and service connections.
Implements and administers the City’s backflow and cross connection control program.
Plans projects, administers contracts, processes, and approves purchase and work requests.
Responds to citizen questions, service requests and complaints.
Public Works Operations Manager - Utilities
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Directs, oversees and participates in the development of the Public Works Department work plan;
assigns work activities, projects and programs; monitors workflow; reviews and evaluates work
products, methods, and procedures.
Assists in preparing and implementing the Public Works Department budget; participates in the forecast
of additional funds needed for staffing, equipment, materials and supplies; administers the approved
budget.
Recommends the appointment of personnel; provides or coordinates staff training; conducts
performance evaluations; implements discipline procedures as required; maintains discipline and high
standards necessary for the efficient and professional operation of the department.
Plans, organizes, and directs the varied public works operation and maintenance functions and projects.
Implements and updates departmental occupational health and safety programs; monitors program
effectiveness and makes adjustments as required.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures.
Develops and implements emergency response programs.
Interprets and provides direction on new regulatory requirements and their impact on operations;
ensures that any required operational changes are communicated to technical staff and higher-level
management.
Prepares a variety of professional reports, correspondence and related documentation on division
operations; ensures all mandated reports are properly completed and filed in a timely manner.
Prepares specifications and makes recommendations for new equipment and supplies; recommends the
purchase of new equipment and supplies as necessary; prepares and manages contracts.
Coordinates with outside agencies related to the installation, repair, maintenance and operation of
public works infrastructure; reviews and resolves operational issues.
Serves as a member of the department’s leadership team and participates in discussion and decisions
related to department-wide activities impacting personnel, facilities, quality goals and budgets.
Builds and maintains positive working relationships with co-workers, other City employees, regulatory
agencies, and the public.
Represents the division and department to outside agencies and organizations; participates in outside
community and professional groups and committees; provides technical assistance as necessary.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Principles and practices associated with the maintenance and operation of water treatment and
distribution, sewer collection, storm water conveyance, street pavement, signs and striping, fleet
equipment, parks and building systems.
Advanced principles and practices of project management and contract administration.
Public Works Operations Manager - Utilities
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Principles and practices of leadership, motivation, team building and conflict resolution.
Pertinent local, State and Federal rules, regulations and laws.
Modern office procedures and computer equipment.
SCADA system computers, radios, and PLC’s and respective software.
Principles and practices of organizational analysis and management.
Budgeting procedures and techniques.
Methods and techniques of developing and implementing a comprehensive emergency response
program.
Occupational health and safety regulations and practices.
Methods and techniques of analyzing and interpreting data and statistics.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation, including the
use of a comprehensive asset management system, customer request management system and work
order system.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the Public Works Utilities
Services Division.
Provide administrative and professional leadership and direction for the division and the City.
Organize and direct activities associated with the operation, maintenance, installation and repair of
public works infrastructure.
Analyze problems; identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Gain cooperation through discussion and persuasion.
Prepare and administer division budget including related elements of capital improvement plan budget.
Ensure division compliance with operational and mandated regulatory requirements.
Interpret and understand construction plans and basic engineering principles as they relate to areas of
operations.
Interpret, prepare, amend and manage contracts related to areas of operation.
Manage a variety of projects related to the operations, maintenance, installation and repair of public
works infrastructure.
Read and interpret financial reports in the monitoring of expenses, revenue and budget.
Respond to inquiries or complaints from customers, regulatory agencies, or members of the business
community.
Effectively present information to senior management, public groups, and/or City Council.
Prepare and present clear and concise technical and administrative reports.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Public Works Operations Manager - Utilities
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Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to graduation from the twelfth (12th) grade and four (4) years of increasingly responsible public
works/utilities experience, including two (2) years at a supervisory level. A bachelor’s degree in environmental
sciences, public administration, civil engineering, business administration, or related field is preferred.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of a Grade III Water Treatment Plant Operator Certificate (T3) issued by the State of
California Water Resources Control Board.
Possession of a Grade IV Water Distribution Operator Certificate (D4) issued by the State of California
Water Resources Control Board.
Possession of a California Water Environment Association Collection System Maintenance Worker
Grade II certification is desirable.
Possession of an American Water Works Association Cross Connection Control Specialist certification
is desirable.
Possession of an American Water Works Association Backflow Prevention Assembly Tester
certification is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing
up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees predominately work in an office environment with moderate noise levels, controlled
temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in
the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather
conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical
substances and fumes. Employees may interact with members of the public or with staff under emotionally
stressful conditions while interpreting and enforcing departmental policies and procedures.
Public Works Operations Manager - Utilities
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FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
SUPPORT SERVICES MANAGER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing
technical and administrative support work related to all programs and activities of the Support Services
Division within the Public Safety Department; oversees and coordinates all administrative activities
including dispatch, records, facilities, property and evidence, and the animal shelter; oversees budget
development, monitoring, and control, employee relations, and records system management; administers
current and long-term planning activities; manages the effective use of the unit’s resources to improve
organizational productivity and customer service; provides complex and responsible support to the Director
of Public Safety and/or Public Safety Deputy Chief in areas of expertise; serves as departmental liaison
with other City staff; coordinates, writes, and edits correspondence with City Council and other community
groups; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Safety and/or the Public Safety Deputy Chief.
Provides direct and general direction to technical and administrative support staff through subordinate
levels of supervision.
CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, reviewing, and evaluating the
work of non-sworn public safety support services staff performing duties related public safety
administrative activities. Responsibilities include developing and implementing policies and procedures
for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as
a professional-level resource for organizational, managerial, and operational analyses and studies.
Performance of the work requires the use of considerable independence, initiative, and discretion within
established guidelines. This class is distinguished from the Public Safety Communications Supervisor and
the Property and Records Supervisor by the management responsibility for all public safety administrative
operations.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Manages division operations by planning, organizing, directing, coordinating, controlling, and
evaluating the work of assigned staff to ensure effective service delivery in achieving the mission of
the department.
Directs and evaluates the Support Services Division of the Public Safety Department through
subordinate supervisors; develops and implements management controls, reviews systems for
managing operations effectively, and recommends modifications.
Ensures compliance of assigned programs and processes with local, state, and federal regulations, and
other applicable requirements; analyzes, or directs the analysis of proposed legislation, laws,
regulations, and other provisions to assess the impact on division operations; understands and interprets
Support Services Manager
Page 2 of 5
laws, regulations, and legal provisions for division management; and evaluates and directs changes to
division-wide policies, procedures, and practices.
Directs the preparation of the Public Safety Department budget; reports financial conditions, projects
revenues and expenditures, and ensures adherence to City accounting, budgeting, and reporting
requirements; consults with appropriate staff to review and monitor overall financial administration.
Oversees the police department’s information technology resources and function including the
Computer Aided Dispatch (CAD) and Records Management System (RMS); purchase and implement
new computer hardware and software; oversees and manages technical services to keep the system
technologically up-to-date and operating efficiently and reliably.
Prepares and/or directs the preparation of, and reviews, a variety of highly sensitive and/or confidential
documents such as memos, reports, contracts, and business correspondence to inform, secure approval,
or respond to the City Council, City Manager, City Attorney, other departments, external regulatory
agencies, and departmental management.
Selects, trains, motivates, and evaluates the performance of assigned personnel; provides or coordinates
staff training, provides assistance in improving skills and abilities; resolves staffing conflicts and works
with employees to correct deficiencies; implements discipline and termination procedures; assists
command staff with personnel management and oversight responsibilities.
Plans and directs, in coordination with appropriate City departments, administration activities
associated with employee relations and risk management for staff assigned to Support Services.
Participates in the development and implementation of departmental goals, objectives, programs,
policies, and priorities; identifies opportunities for improving service delivery methods and procedures;
identifies resource needs.
Conducts special studies regarding public safety services and programs; makes recommendations to
the Director of Public Safety and/or the Public Safety Deputy Chief regarding division and departmental
policies and procedures.
Interfaces with staff and other governmental agencies regarding requirements for obtaining program
funds, effective grant administration, and monitoring procedures; prepares and applies for grants;
develops and manages assigned contracts and program budgets.
Collaborates with other public safety management staff regarding department-wide administrative
operations to achieve optimal departmental and City-wide performance and outcomes; coordinates
division activities with those of other departments, bureaus, and divisions.
Interprets and implements changes in Federal Communications Commission rules and regulations,
maintains the City radio licenses with the Federal Communications Commission, and oversees the
development and implementation of radio equipment and maintenance records.
Serve as a liaison, with City personnel, the general public, elected officials, and other law enforcement
personnel; attends and participates a variety of meetings and trainings as assigned; provide input on
press releases, news conferences, and requests for information from the press.
Act as a disaster service worker in the event of an emergency or disaster.
Directs, reviews, and conducts investigations of complaints against Division personnel as assigned by
the Director of Public Safety and/or the Public Safety Deputy Chief.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
Support Services Manager
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Knowledge of:
Principles and practices of employee supervision, including work planning, delegation, assignment
review and evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Organization and management practices as applied to the development, analysis, and evaluation of
programs, policies, and operational needs of the assigned area of responsibility.
Principles and practices of public agency finance, including general and governmental accounting,
auditing and reporting functions, public agency budget development and administration, and sound
financial management policies and procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, rules and procedures relevant
to division operations such as property and evidence and the release and purge of information and
records, including the Public Records Act, and Federal Communications Commission.
Modern principles, laws, and methods of management, organization, and administration.
Computerized public safety systems, including; CAD, RMS, MDC, AFR, AVL emergency telephone
and radio systems, and California Law Enforcement Telecommunications System (CLETS) and
National Crime Information Center (NCIC).
Principles, laws, policies, methods, practices and regulations pertaining to the dispatch of emergency
police, fire and medical services.
Police and Fire Department systems and practices.
State 9-1-1 funding and operations system.
Methods and techniques related to internal investigations and response to citizen complaints.
Rules governing the control of Property and Evidence.
Resources and practices associated with National Emergency Number Association (NENA), Air
Pollution Control Operations (APCO), CCUG, and CLEARS.
Recent and on-going developments, current literature, and sources of information related to the
operations of the assigned division.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Provide administrative, management, and professional leadership for the division and department.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize and present technical information and data in an effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports; manage and monitor projects on-time and within budget.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures,
and standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Support Services Manager
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Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in public administration, police
administration, business administration, or a related field and four (4) years of increasingly responsible
administrative experience, including two (2) years at a supervisory level. Experience in a law enforcement
agency is preferred. A master’s degree in business or public administration, police administration, or a
related field is preferred.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of one or more of the following certificates issued by the California State Commission on
Peace Officer Standards and Training (P.O.S.T.) is desirable: Dispatcher, Civilian Supervisor,
Instructor, Records Supervisor, or a related certification.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
Standing in and walking between work areas is frequently required. Finger dexterity is needed to access,
enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well
as push and pull drawers open and closed to retrieve and file information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures. The
principal duties of this class are performed in a police station environment with exposure to criminal
offenders, mentally ill individuals, and persons potentially infected with communicable diseases.
WORKING CONDITIONS
The incumbent must be available to be called for local emergencies and work irregular or extended hours to
attend various meetings, and work with constant interruptions.
Support Services Manager
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FLSA Status: Exempt
Employee Unit: Management
Approved By:
Date Approved:
EXHIBIT “B”
CONFIDENTIAL UNIT CLASSIFICATION DESCRIPTIONS
• Accounting Supervisor
• Accounting Technician II - Confidential
• Administrative Assistant - Confidential
• Assistant City Clerk
• Human Resources Analyst
• Human Resources Technician
• Senior Accounting Technician
• Senior Analyst
ACCOUNTING SUPERVISOR
DEFINITION
Under general direction, plans, directs, administers, supervises, and participates in the daily operations and
activities of a variety of accounting functions in the Finance Department, including accounts payable,
accounts receivable, budget development, coordination of auditing functions, system administration of the
accounting software, State and Federal financial reporting, payroll, utility billing, and/or business license
processing work; acts as the Finance Manager or Finance Director in their absence; and performs related
work, as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Finance Manager or Finance Director. Exercises direct and general
supervision over assigned professional, technical, and clerical staff.
CLASS CHARACTERISTICS
This is a full supervisory-level class in the accounting functional area that exercises independent judgment
on diverse and specialized accounting functions and has significant accountability and ongoing decision-
making responsibilities associated with the work. Incumbents organizes and oversees day-to-day financial
processing, reporting, and record-keeping activities and is responsible for providing professional-level
support to the Finance Manager and/or Finance Director in a variety of areas. This class is distinguished
from the Finance Manager by the latter’s responsibility for the management and coordination of the staff
and activities of the entire Finance Department. This class is further distinguished from the Finance
Director by the latter’s responsibility for the administrative planning and policy activities of the Finance
Division.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, organizes, assigns, supervises, and reviews the work of technical accounting and office support
staff in the Finance Department; trains staff in work procedures; provides policy guidance and
interpretation to staff; evaluates employee performance and works with employees to correct
deficiencies; recommends and implements disciplinary procedures; assists in selection and promotion.
Monitors activities of the assigned work unit; recommends improvements and modifications and
prepares various reports on operations and activities, including workload and workflow statistics.
Recommends and implements goals, objectives, policies and procedures, and changes to applicable
City codes; establishes schedules and methods for assigned accounting functions.
Determines and recommends staffing needs for assigned activities and projects; participates in the
annual budget preparation; prepares detailed cost estimates with appropriate justifications, as required;
maintains a variety of records and prepares routine reports of work performance.
Responds to inquiries from other accounting and finance staff, other departments, and the public
regarding assigned accounting functions; investigates complaints and sensitive/confrontational issues;
recommends corrective actions to resolve issues.
Accounting Supervisor
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Monitors and coordinates the preparation, balancing, and reconciliation of journals, ledgers, and other
accounting records; prepares or directs the preparation of records and reports for submission to various
regulatory and other governmental agencies.
Establishes and maintains internal control procedures and ensures that accounting standards are met
and performs responsible accounting, financial and/or budgetary document processing, document
review, and program support work.
Maintains operational and accounting records; oversees the proper and timely destruction of records.
Provides for the timely production of financial reports for the City, Federal, State, and other outside
agencies.
Sets up, maintains and monitors accounts for City funds, facilities and operations; ensures the fiscal
integrity of the City’s General Ledger and financial systems and ensures that the financial systems are
fully functional; recommends, designs and implements changes in accounting systems and procedures.
Prepares and reviews journal vouchers for correctness; reconciles accounts and balances with General
Ledger; investigates and resolves discrepancies; determines and authorizes necessary adjustments.
Provides departmental personnel with quality solutions to complex financial, fiscal, accounting, policy
and budget problems; coordinates and performs a variety of financial analyses for other departments,
divisions and outside auditors.
Reviews and audits grant contracts, amendments and other documents to ensure grant compliance;
provides guidance on monitoring and reporting status of State and Federal grants.
Ensures all bank reconciliations, pay requests, reports and schedules are accurate and completed in a
timely manner.
Designs and performs internal and external audits; acts as the primary contact for all fiscal audits
performed on governmental units of the City.
Gathers data required for tax returns, such as fuel used or hazardous materials generated, calculates
taxes owed and prepares tax filings, such as sales taxes, hazardous waste tax returns, fuel tax returns
and filings for any nonprofits associated with the City.
Performs costing and research related to employee negotiations.
Controls, updates and maintains capital asset system.
Researches costs of City services and analyzes fees charged; identifies inaccuracies, misclassification
of funds or inefficiencies and recommends and implements corrective measures.
Prepares schedule of federal expenditures and analyzes federally funded Construction in Progress
(CIP), and processes bond draws for reimbursement of project expenses.
Prepares annual budget documents and budget reports; completes budget to actual analysis; prepares
or reviews resolutions and ordinances; implements adopted policies; prepares presentations and reports;
attends City Council meetings and makes presentations.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service
• Create and maintain a respectful and collaborative working environment
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible
• Demonstrate care for the organization, customers, and coworkers
• Perform work of the highest quality possible
• Practice and encourage initiative and innovation to improve the workplace
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Accounting Supervisor
Page 3 of 4
Basic principles and practices of budget development, administration, and accountability.
General principles and practices of public agency accounting and finance, including general and
governmental accounting, auditing, and reporting functions.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Plan, organize, administer, coordinate, review, evaluate, and personally participate in comprehensive
public agency accounting functions.
Prepare and maintain clear and accurate financial reports, correspondence, policies, procedures, and
other written materials.
Analyze complex accounting and/or fiscal issues and recommend resolutions.
Verify the accuracy of financial data and information.
Effectively conduct meetings and make presentations to various groups.
Present complex information orally and in writing in an easy-to-understand way for employees,
community groups, and decision-makers.
Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate
realistic options; and recommend/implement appropriate course of action.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Accounting Supervisor
Page 4 of 4
Equivalent to a bachelor’s degree from an accredited college or university in accounting, finance, business
or public administration, or a closely related field, and three (3) years of increasingly responsible professional
accounting experience, including one (1) year of lead experience, preferably in a governmental or public
agency setting.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking and/or
driving between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard or calculator and to operate standard office equipment. Positions in this
classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and
file information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
ACCOUNTING TECHNICIAN I/II
DEFINITION
Under direct or general supervision, performs a variety of routine to complex technical and administrative
account support duties in the preparation, maintenance, and processing of accounting records and
transactions, including payroll, accounts payable, accounts receivable, utility billing, and business
licensing, in addition to balancing and maintaining manual and computerized accounting and financial
records; may be responsible for contract administration, and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the assigned supervisory or management personnel. Exercises
no direct supervision over staff.
CLASS CHARACTERISTICS
Accounting Technician I: This is the entry-level class in the Accounting Technician series. Initially under
close supervision, incumbents with general administrative experience perform work in payroll, accounts
receivable, accounts payable, utility billing, and in addition to performing a variety of record keeping,
reconciliation, and account support activities. As knowledge and experience are gained, the work becomes
broader in scope, assignments are more varied, and are performed under more general supervision.
Positions at this level usually perform most of the duties required of the positions at the journey-level but are
not expected to function at the same skill level and usually exercise less independent discretion and judgment
in matters related to work procedures and methods. Work is usually supervised while in progress and fits an
established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Since this class is often used as a training class, employees may have only limited or no directly related work
experience.
Accounting Technician II: This is the journey-level class in the Accounting Technician series. Incumbents
perform the full range of technical work in all the following areas: payroll, accounts receivable, accounts
payable, utility billing and/or other billing, and, in addition to performing a wide variety of record-keeping,
reconciliation, and account support activities including contract administration. Positions at this level are
distinguished from the entry-level by the performance of the full range of duties as assigned, working
independently and exercising judgment and initiative. Positions at this level receive only occasional
instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures
and policies of the work unit. This class is distinguished from the Senior Accounting Technician in that
the latter is responsible for more complex and higher-level technical accounting work, exercises a higher
level of discretion and independent decision-making, and provides technical and functional direction to
lower-level finance support staff.
Positions in the Accounting Technician class series are flexibly staffed and positions at the Accounting
Technician II level are normally filled by advancement from the Accounting Technician I level after gaining
the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to
perform the work of the higher-level class.
Accounting Technician I/II
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EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
When performing the payroll processing assignment:
Processes and maintains payroll records; calculates and verifies hours on timesheets and verifies
compliance with laws and City policies; reviews related information for completeness and accuracy;
resolves problems; and enters data into the payroll system to produce payroll checks and related
documents and reports.
Provides various payroll-related information to departments and outside agencies and, as requested, to
others within the restrictions of the law.
Calculates and prepares payments for employee insurances, retirement, taxes, and other employee
deductions and benefits.
Processes personnel transactions making appropriate adjustments/changes in the payroll system.
When performing the accounts receivable assignment:
Processes and prepares the necessary documents and/or notices with regard to meter exchanges,
hangtags, and payments.
Reviews residential and commercial read meters; verifies readings to locate abnormal consumption,
records reasons for fluctuations, and ensures resolution.
Prepares utility bills and/or other bills, billing registers and reports; interprets error messages and
corrects errors.
Processes periodic invoice requests; creates and maintains new accounts.
Receives and balances cash and grant receipts and general ledger debits; allocates revenue to proper
cost accounts; posts revenue; prepares bank deposits and related reports.
Receives mail and direct payments from the public and from other City departments, balances monies
received, and prepares receipts.
Balances month end work and researches, compiles, enters, and classifies data for new business input.
Participates in the implementation and adjustment of city rates, including business licenses and
maintains online forms and instructions.
Coordinates other code or licensing requirements with other departments.
Processes City-wide returned checks and contacts customers as appropriate; prepares delinquent item
reports, initiates and monitors delinquent processing for collection; prepares and processes year-end
write-offs for un-collectable accounts.
Assists with the City’s Cost Recovery Program, which may include contract administration; ensures
that full cost recovery for city services provided for private projects is performed accurately and timely;
tracks, monitors and notifies applicants and developers of delinquent payments and follows up to ensure
payments are received.
When performing the accounts payable assignment:
Processes payments in batches and logs batch reports as appropriate; processes warrant writing on a
weekly basis; prepares documentation for payment; confers with vendors as necessary; enters and
verifies data into the automated accounts payable system to produce payment; may prepare manual
checks; prepares payments for mailing and files copies with backup.
Audits, verifies, codes, and batches accounts payable transactions; matches purchase orders, packing
slips, and invoices; researches discrepancies and unauthorized purchases; checks allocations against
department budget appropriations; prepares payment requests; balances and maintains retention
accounts; liquidates purchase orders; processes purchasing requisitions for the assigned department.
Sets up new vendor accounts; obtains necessary information and paperwork from vendors; prepares
vendor invoice tracking; inputs vendor invoices and prints checks; totals and balances accounts.
Maintains credit card accounts; processes receipts and reconciles to credit card statements.
Accounting Technician I/II
Page 3 of 5
Processes miscellaneous receipts.
Transmits weekly positive pay file to the bank.
Reviews source documents for accuracy, receipt of necessary information, and compliance with rules,
regulations, and procedures; determines proper handling for compliance.
Receives vendor inquiries via modern communication methods or in person; resolves any issues,
problems, or requests using established procedures.
Prepares centralized bank deposits and reports.
Maintains warrant control log for check stock, including void checks.
Maintains signature authorization listing used to verify payment authorization signatures.
Verifies bankruptcy information of vendors; participates in audits of vendors and other City
departments; maintains and updates vendor W-9 information for IRS 1099 year-end tax reporting and
processing.
When performing all assignments:
Verifies, posts and records a variety of financial transactions; prepares and maintains databases,
records, and a variety of periodic and special financial, accounting and statistical reports; generates
reports by computer and balances them appropriately.
Enters and retrieves information and data using standard word processing and spreadsheet software, as
well as accounting, financial, and other related electronic information systems specific to the
department to which assigned.
Maintains a variety of ledgers, registers, and journals according to established account policies and
procedures; reconciles transactions and data as directed; records changes and resolves differences;
maintains the accuracy of accounting and financial records.
Generates and assists in the preparation of monthly, quarterly, and year-end financial, summary and
technical reports; reviews and researches budget to actual activity.
Performs general office support duties such as opening and routing mail and deliveries; preparing
correspondence; filing and record keeping; duplicating and distributing various written materials; and
ordering and keeping inventory of office supplies.
Assists customers, departments, and employees by providing answers and information regarding
specific account information including utility billing and business and animal licenses, general
accounting procedures, and/or department specific issues and problems; researches issues regarding
specific transactions; and updates related files and departments on action items.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and program policies and procedures in determining
completeness of applications, records, and files; and may maintain departmental website and intranet
site.
Provides direction and training to lower-level or less experienced staff in area of assignment, as needed.
Assists with the year-end closing process including the preparation of worksheets.
Assists supervisor(s) with special projects as required.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
Accounting Technician I/II
Page 4 of 5
QUALIFICATIONS
Knowledge of:
Terminology and practices of financial and account document processing and record-keeping, including
accounts receivable, accounts payable, utility billing, and business licensing.
Business arithmetic and basic financial and statistical techniques.
Record-keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Perform detailed account and financial office support work accurately and in a timely manner.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Compose correspondence and reports independently or from brief instructions.
Make accurate arithmetic, financial, and statistical computations.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand and follow oral and written instructions.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Accounting Technician I: Equivalent to completion of the twelfth (12th) grade, supplemented by six (6)
semester units or eight (8) quarter units of college coursework in bookkeeping or accounting and two (2)
years of increasingly responsible clerical accounting experience equivalent to Accounting Assistant in the
City of Rohnert Park.
Accounting Technician II: Equivalent to an associate degree in accounting or a related field, and three (3)
years of experience equivalent to Accounting Technician I in the City of Rohnert Park.
Accounting Technician I/II
Page 5 of 5
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record, may be required.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person, before groups, and over the telephone. This is primarily a sedentary office classification although
standing and walking and/or driving between work areas may be required. Finger dexterity is needed to
access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office
equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers
open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push,
and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
ADMINISTRATIVE ASSISTANT
DEFINITION
Under general supervision, performs a variety of administrative, secretarial, and office support duties of
considerable complexity requiring thorough knowledge of the department, its procedures, and operational
details; provides administrative support to management, departmental staff, commissions, and committees;
composes and prepares correspondence using considerable judgment in content and style; performs skilled
word processing, data entry, and typing; provides information to the public and staff; provides assistance
for a wide variety of assignments related to administration of budgets, contracts, research projects, and
department programs; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by professional or management personnel. Functional or technical
supervision may be provided by technical, professional, or management staff. May function as a lead by
assigning and reviewing the work of support staff.
CLASS CHARACTERISTICS
This is a journey-level class expected to exercise initiative and a high degree of independent judgment and
tact in the performance of assigned duties. Employees at this level are required to be fully trained and
knowledgeable in the operations, procedures, and policies related to the assigned area(s) of responsibility.
This class is distinguished from the Office Assistant class in that the former performs the more difficult and
complex administrative work and may provide lead supervision over lower-level support staff.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Provides administrative support to managers and departmental staff by assisting with duties of a
complex nature, including preparing and editing agenda items for City Council meetings or
Commissions; acts as a liaison between management and other staff or the public, coordinating
resolutions when appropriate.
Schedules and/or coordinates meetings, seminars, conferences, and training sessions for department
staff; acts as meeting and/or committee secretary including preparing agendas and informational
packets, setting up the room, and taking and transcribing minutes for assigned boards and commissions.
Assists or administers assigned department projects and/or programs, including the department’s
budget, as assigned by management staff, and department training coordination; provides assistance to
department staff in various research and department-related projects.
Organizes and carries out administrative assignments; researches, compiles, and organizes information
and data from various sources on a variety of specialized topics, including for the department’s training
program coordination, the department’s budget, and budgets related to programs in assigned area;
checks and tabulates standard mathematical or statistical data; prepares and assembles reports, manuals,
articles, announcements, and other informational materials.
Composes, types, edits, and proofreads a variety of complex documents, including forms, memos,
Administrative Assistant
Page 2 of 4
contracts, administrative, statistical, financial, and staff reports, and correspondence for department
staff from rough draft, handwritten copy, verbal instructions, or from other material using a computer;
inputs and retrieves data and text using a computer terminal; checks draft documents for punctuation,
spelling, and grammar; makes or suggests corrections.
Prepares and processes reports, forms, contracts, and records, such as the department’s budget, requests
for payments, purchase orders, invoices, requests for proposals, bid packages, contracts and
agreements, drafts of hearing notices, draft resolutions, notices of determination, and mailing lists for
public hearing items.
Manages and tracks the routing of a variety of documents, including coordinating the tracking of
bidding and contracting processes; assisting with plan review distribution; and using tracking systems
to coordinate billing and payment.
Screens calls, visitors, and incoming mail; receives and responds to calls received by the department;
provides information to the public, including contractors and vendors, by phone or in person to ensure
contract compliance and an understanding of department and City policies and procedures; listens to
questions and interprets and applies regulations, policies, procedures, systems, rules, and precedents
according to existing guidelines; responds to citizen and staff inquiries and complaints; refers citizens
to the appropriate department source; coordinates or resolves problems of a moderate nature when
appropriate.
Develops and implements file, index, tracking, and record-keeping systems; researches records within
areas of assigned responsibility to prepare reports and provides follow-up information to customer and
staff inquiries.
Maintains department files in accordance with the City’s adopted records retention and management
schedules.
Assists in managing the City’s website and social media accounts; may assist with software
implementation and ongoing accuracy of system data.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and program policies and procedures in determining
completeness of applications, records, and files; and may maintain departmental website and intranet
site.
Monitors and orders office and other related supplies; prepares, processes, and tracks purchase
requisitions for services and materials; receives vendor invoices; prepares request for payment for
department head approval; may collect fees and issue permits.
Acts as a department representative within community groups to relay or obtain relevant information
regarding departmental activities.
Coordinates and integrates department services and activities with other City departments and outside
agencies.
Operates a variety of standard office equipment, including job-related computer hardware and software
applications, copiers, postage meters, facsimile machines, and multi-line telephones; may operate other
department-specific equipment.
May make presentations or give tours to groups of employees and the public; drives a City vehicle to
deliver documents.
May assist in the training of new or temporary staff; coordinate safety program/meetings.
May be assigned to coordinate department specific training, facilitate training arrangements, ensure
training compliance is met, and maintain department training records and calendars.
coordinate employees’ training and maintain training records.
Maintains calendars and makes meeting arrangements; schedules meetings between City staff or
between City staff and other groups or organizations; arranges for necessary set-up and materials to be
available at meetings.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
Administrative Assistant
Page 3 of 4
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrates care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Organization and function of public agencies, including the role of an elected City Council and
appointed boards and commissions.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Modern office administrative and secretarial practices and procedures, including the use of standard
office equipment.
Business letter writing and the standard format for reports and correspondence.
Principles and practices of data collection and report preparation.
Computer applications related to the work, including word processing, web design, database, and
spreadsheet applications.
Business mathematics and basic statistical techniques.
Record keeping principles and procedures.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Perform responsible administrative support work with accuracy, speed, and general supervision.
Provide varied and responsible office administrative work requiring the use of tact and discretion.
Understand the organization and operation of the City and of outside agencies as necessary to assume
assigned responsibilities.
Interpret, apply, and explain administrative and departmental policies and procedures.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Compose correspondence and reports independently or from brief instructions.
Make accurate mathematical, financial, and statistical computations.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in
politically sensitive situations.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Administrative Assistant
Page 4 of 4
Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or
technical training in secretarial science and/or office administrative support and three (3) years of
increasingly responsible administrative work experience. Additional specialized clerical training including
proficiency in applicable computer programs is desirable.
Licenses and Certifications:
Ability to obtain a valid California Driver’s License by time of appointment and a satisfactory driving
record may be required for some positions.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person and over the telephone. This is primarily a sedentary office classification although standing and
walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and
closed to retrieve and file information. Some assignments may require operating a vehicle to visit different
City sites for business. Employees must possess the ability to lift, carry, push, and pull materials and objects
up to 20 pounds.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions.
Some positions may occasionally have direct exposure to hazardous physical substances. Employees may
interact with upset staff and/or public and private representatives in interpreting and enforcing departmental
policies and procedures.
FLSA Status: Non-exempt
Employee Unit: Confidential
Approved By:
Date Approved:
ASSISTANT CITY CLERK
DEFINITION
Under general direction, performs a variety of highly responsible and complex technical administrative
activities in support of the operation of the City Clerk’s Office, including the preparation of City Council
agendas, minutes, actions, ordinances, and resolutions, the maintenance of official documents and records,
the administration of City elections and Fair Political Practices Commission filings and compliance, and in
overseeing the day-to-day activities, services, and operations of the City Clerk’s function; provides varied
technical, complex, specialized, and confidential office administrative support to the City Council, and City
Manager’s Office; and maintains various organizational policies, procedures, and tracking systems to
ensure legislative compliance with government codes; acts for the City Clerk on a relief basis; and performs
related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the City Clerk. Exercises no direct supervision over staff. May exercise
technical and functional direction over and provide training to lower-level staff.
CLASS CHARACTERISTICS
This classification is responsible for the administration and daily operations of the City Clerk’s Office
functions and activities, under the direction of the City Clerk. This classification performs a variety of
highly complex and technical administrative duties in support of the City Clerk’s Office operations. The
nature, scope, and diversity of responsibilities of this classification require a broader understanding of City
functions and the capability of relieving the City Clerk of day-to-day office administrative and coordinative
duties, as well as fulfilling the duties of the City Clerk in the latter’s absence.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Provides general oversight for the day-to-day operations of the City Clerk’s and City Manager’s
Offices; monitors and supports activities; provides professional and technical guidance to subordinate
staff; interacts with the public as intermediary for the City Manager; handles complaints and responds
to questions.
Provides complex, responsible and confidential administrative support to the City Council and City
Manager including drafting policies, procedures, agenda items and proclamations, making travel
arrangements, scheduling executive calendars, and overseeing arrangements and set-up for City
presentations and large community group meetings.
Prepares City Council meeting agendas; compiles and distributes agenda packets and related materials,
memos, resolutions, ordinances, City Manager reports and notices, proclamations, public recognition
documents and communications.
Attends City Council meetings, takes minutes, and prepares official action minutes.
Prepares, signs, seals, certifies and processes City Council action items including composing and
preparing correspondence and advising various individuals of City Council actions; directs publishing,
Assistant City Clerk
Page 2 of 4
posting, and mailing of notices; attests, certifies, and records all ordinances, resolutions and
agreements; processes City Council meeting follow-up assignments and other municipal legal
documents.
Prepares and posts legal and public notices as required by law for various matters including public
hearings, reading of ordinances, and notices for available commission, committee and board positions.
Processes and distributes signed contracts and/or agreements.
Receives, processes, and files claims and lawsuits against the City; accepts and processes subpoenas
and Public Record Act Requests; assists the public and City staff by providing information, research
and reference assistance.
Administers Oaths of Office to elected, appointed officials and city employees; attests and/or notarizes
City department documents.
Assists with municipal elections and Fair Political Practices Commission filings.
Updates and posts to a wide variety of social media platforms; designs and maintains web pages.
Participates in the development and administration of the department’s budget.
Provides a variety of information gathering and records retrieval research services to the public and
public officials regarding elections, local government legislative processes and actions, and municipal
corporate history.
Assists in the administration of the City’s records management and document imaging program; guides
departments in implementing procedures and policies relating to the centralized storage of records and
documents; advises on methods of retrieval, retention, security, maintenance, and disposition of all
records materials.
Assists in maintaining records of and carries out procedures for appointments to City commissions,
committees, and boards including preparation of Maddy Act required notices.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Applicable Federal, State, and local laws, rules, regulations, ordinances, and relevant organizational
policies and procedures.
Organization and function of public agencies, including the role of an elected City Council and
appointed boards and commissions.
A variety of public documents including contracts and ordinances.
Municipal elections processes and procedures.
Business letter writing and the standard format for reports and correspondence.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, various business, professional, educational, and regulatory organizations, and the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
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Page 3 of 4
Ability to:
Recommend and implement goals, objectives, and practices for providing effective and efficient
services.
Train, plan, organize, schedule, assign, and review the work of staff.
Participate in the preparation of department budget, including gathering and analyzing data related to
expenditures and projected charges and monitoring budget expenditures and revenues.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Maintain confidentiality and be discreet in handling and processing confidential information and data.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Coordinate and implement records management program suited to the needs of the City.
Prepare official minutes, resolutions, and ordinances.
Understand the organization and operation of the City and of outside agencies as necessary to assume
assigned responsibilities.
Compose correspondence and reports independently or from brief instructions.
Research, analyze, and summarize data and prepare accurate and logical written reports.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade four (4) years of increasingly responsible administrative
experience in a municipal government agency, preferably within a City Clerk’s office.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of a Notary Public certification within one (1) year of appointment.
Possession of a Certified Municipal Clerk certification within three (3) years of appointment.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing, walking and/or
driving between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard or calculator and to operate standard office equipment. Positions in this
classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and
file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up
to 10 pounds.
Assistant City Clerk
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
HUMAN RESOURCES ANALYST
DEFINITION
Under general supervision, performs complex and varied technical, professional, and confidential work
required to administer human resources programs, including recruitment, job analysis and classification,
compensation, benefits, training and development, and employee and labor relations; performs research and
analysis; provides consulting services to City departments related to all aspects of human resources
programs and activities; performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Human Resources Director. Exercises technical and functional
direction over and provides training to lower-level staff.
CLASS CHARACTERISTICS
This is a journey-level classification that performs the full range of professional human resources work in
the following areas: recruitment, job analysis and classification, compensation, benefits, training and
development, risk management, and employee and labor relations. Positions at this level receive only
occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating
procedures and policies of the work unit. Work is normally reviewed upon completion and for overall
results.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Coordinates and implements recruitment processes for City departments; confers with departments to
ascertain departmental needs; coordinates and/or produces recruitment flyers and position
announcements; screens resumes and applications; identifies qualified applicants.
Organizes and administers oral and written examinations and results, including compiling test scores,
preparing eligibility lists and candidate information, coordinating and/or conducting interviews,
assisting departments in extending job offers, and coordinating follow-up pre-employment testing;
monitors the hiring process and/or testing processes to assure adherence to applicable human resources
policies.
Collects and compiles human resources data; prepares or assists in the preparation of monthly,
quarterly, and year-end human resources, legal, summary, and technical reports, as directed.
Conducts salary studies; researches salary and benefit information for use in the collective bargaining
process, budget preparation, and cost analysis.
Assists employees and management with the interpretation and correct application of City policies,
procedures, and programs; provides advice and assistance regarding employment issues; investigates
employee complaints.
Coordinates the City’s training activities, including identifying training needs, arranging for training
presenters, working with trainers to ensure the City’s needs and expectations are addressed, securing
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training sites, developing memos, flyers, emails, and voicemails, and providing visual aids and other
materials as necessary; maintains training logs and records of completion.
Participates in labor contract negotiation processes with assigned bargaining units.
Assists in the administration of employee and retiree fringe benefits programs, including but not
limited to medical, dental, vision, life insurance, disability, retirement, and COBRA.
Conducts personnel and workplace investigations; assists in responding to grievances and
administering disciplinary actions; coordinates management referrals to the Employee Assistance
Program.
Makes recommendations for the development and revision of human resources documents, procedures,
and forms; assists in the development of policies, regulations, and procedures.
Conducts special research assignments, gathers data, and prepares reports for consideration by
management or special committees.
Consults with supervisors regarding personnel related issues, needs, and services; counsels employees
on human resources programs, policies, and processes; explains program provisions, procedures, and
eligibility requirements; and assists employees with forms and human resources documents.
Conducts surveys and compiles data on administrative, human resources, and operational problems or
issues.
Communicates with PERS to respond to information requests, resolve issues with retiree annuitants,
and verify new employee status (Classic v PEPRA member).
Receives and screens visitors and telephone calls, providing a high level of customer service to both
external and internal customers; provides information to City staff, other organizations, and the public,
requiring the use of judgment and the interpretation of complex policies, rules, procedures, and
ordinances.
Attends to a variety of office administrative details, such as keeping informed of departmental activities,
transmitting information, processing contracts and agreements, attending meetings, preparing agendas
and taking minutes, and serving on various task forces and committees.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, practices, and techniques of human resources in a public agency setting, including
recruitment and selection, equal employment opportunity, and affirmative action; job analysis and
classification; compensation analysis and administration; training and development; employee and
labor relations, including negotiations and the interpretation of laws, regulations, policies, and
procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Recent and on-going developments, current literature, and sources of information related to the
operations of the assigned programs.
Record-keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
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The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives,
make sound recommendations, and prepare effective technical staff reports.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Maintain confidentiality of sensitive personal information of applicants, employees, former employees,
and other matters affecting employee relations.
Maintain accurate files and records.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in human resources
management, business or public administration, or a related field and three (3) years of professional
experience in human resources administration.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Human Resources Certification through either HR Certification Institute (HRCI) or the
Society for Human Resource Management (SHRM) is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
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computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and
objects up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Confidential Unit
Approved By:
Date Approved:
Revised:
Approved:
HUMAN RESOURCES TECHNICIAN
DEFINITION
Under general supervision, performs a variety of responsible paraprofessional, technical, and office
administrative human resources support functions, including assisting with the recruitment, testing, and
selection of staff, salary administration, medical insurance and benefit programs, and employee training
and orientation; prepares, reviews, and distributes human resources information systems records; provides
responsible technical and clerical support to professional staff in the Human Resources Department; assists
in completing various human resources studies and reports; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Human Resources Director. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a paraprofessional class in the Human Resources Department responsible for performing the full
range of technical work in all of the following areas: recruitment, testing, and selection, classification,
compensation, and benefits administration, and employee training and orientation, in addition to performing
a variety of record-keeping, administrative, and technical support activities. Positions at this level receive
only occasional instruction or assistance as new or unusual situations arise and are fully aware of the
operating procedures and policies of the work unit. This class is distinguished from the Human Resources
Analyst class in that the latter is a professional-level classification that requires the equivalent to a
bachelor’s degree and performs analytical human resources work.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Participates in the recruitment, testing, and selection of employees, including preparing advertisements
and recruitment job flyers, assisting in coordinating recruitment processes, and scheduling and
coordinating written performance tests and interviews; advertises, posts, and mails job bulletins; assists
in proctoring examinations; creates rating matrices; prepares and sends rater confirmation materials and
thank you letters.
Schedules and coordinates selection processes; obtains raters for selection panels and arranges
interviews involving employees and other parties.
Notifies candidates at all steps of the selection process, as assigned; processes employee pre-placement
physical examination paperwork.
Establishes and maintains employee personnel and benefits files and volunteer files.
Coordinates background check process for required classifications; updates Department of Justice
applicant clearance log.
Utilizes the applicant tracking system; answers questions regarding open positions, application
procedures, employment procedures, and basic salary administration practices; responds to requests for
employment verification.
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Processes Personnel Action Forms (PAF’s) involving terminations, resignations, promotions, and
retirements; and processes and coordinates employee exits, including Consolidated Omnibus Budget
Reconciliation Act (COBRA) paperwork.
Performs administrative work related to multi-tiered employee benefits programs that include plans
such as retirement, long-term disability, health, life, dental, vision, employee assistance program, and
worker’s compensation.
Enters benefit enrollment and changes into related databases.
Administers I-9 program, including issuing forms to new employees, verifying eligibility of
employment, completing and signing off on forms, DOT preemployment processing; and maintaining
accurate files.
Conducts and coordinates orientations for newly hired employees and answers employee questions
regarding benefits, open enrollment periods, and other information regarding employee benefits.
Responds to employee and retiree questions and complaints and may interface with medical insurance
providers and insurance representatives.
Completes and processes workers' compensation reports in a timely manner; acts as liaison with
workers' compensation carrier; assists employees and supervisors with workers’ compensation-related
questions, paperwork and procedures.
Prepares leave-of-absence paperwork and track Family Medical Leave Act (FMLA) and California
Family Rights Act (CFRA) time off.
Interprets and applies Federal, State, and local laws and regulations concerning human resources
programs.
Maintains employee handbooks and human resources policies and procedures, under the direction of
supervisory and management staff.
Participates in special human resources projects and programs including training programs, open
enrollment, and related events; coordinates and integrates program services and activities with other
agencies and City departments.
Receives and screens visitors, telephone calls, and emails, providing a high level of customer service
to both external and internal customers; provides information to City staff, other organizations, and the
public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and
ordinances.
Provides general administrative support to the Human Resources function, including preparing
correspondence, memoranda, and reports, performing reception functions, processing mail, performing
data entry, and maintaining schedules and records.
Organizes and maintains various administrative, confidential, reference, and follow-up files; purges
files as required.
Operates standard office equipment, including job-related computer hardware and software
applications, facsimile equipment, and multi-line telephones.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic principles and practices of the human resources function in a public agency setting.
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Policies and procedures related to recruitment, selection, classification, compensation, and benefits
administration.
Methods, techniques, and practices of data collection and basic report writing.
Business letter writing and standard writing practices for correspondence.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Record-keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Interpret, apply, and explain policies, procedures, and practices of human resources administration.
Review human resources documents for completeness and accuracy.
Administer effective recruitment, testing, and selection practices.
Maintain accurate and confidential human resources records.
Review and reconcile employee benefit records.
Perform detailed human resources office support work accurately and in a timely manner.
Maintain confidentiality of sensitive personal information of applicants, employees, former employees,
and other matters affecting employee relations.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Make accurate arithmetic and statistical computations.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college in human resources management, business or
public administration, or a related field, and three (3) years of technical human resources support experience
in a public agency setting.
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Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and
objects up to 10 pounds with the use of proper equipment.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
SENIOR ACCOUNTING TECHNICIAN
DEFINITION
Under general supervision, performs a variety of specialized accounting duties in support of payroll and
accounting functions including accounts receivable, accounts payable, utility billing, and business
licensing; prepares, audits, reconciles, and maintains related financial and statistical records, reports, and
statements; maintains City financial accounts and records and assists in the preparation of financial reports;
and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Accounting Services Supervisor. Exercises technical and functional
direction over and provides training to less experienced staff.
CLASS CHARACTERISTICS
This is an advanced journey-level and lead class in the Accounting Technician series that performs a variety
of technical duties in support of the City’s payroll and accounting systems. Incumbents are responsible for
performing detailed account and statistical record keeping, advanced accounting functions related to utility
billing cash receipts, accounts receivable, payroll, journal entries and preparing reports. Reviews and is
responsible for the work of staff. Incumbents perform the most complex and responsible types of duties
assigned to the class series, exercising a high level of independent judgment and initiative. Incumbents
provide functional and technical direction to staff as a regular part of their work routine and are required to
be fully trained in all procedures related to the assigned functional area.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Receives, reviews, verifies, and processes time recording documents to prepare payroll for all City
employees; audits such documents for completeness, accuracy, and compliance with rules and
regulations; prepares and balances payroll reports and records.
Provides technical and functional direction to assigned staff; gives work assignments; reviews and
controls quality of work; participates in performing complex account processing duties.
Trains employees in work principles, practices, methods, policies, procedures, and applicable Federal,
State, and local laws, rules, and regulations; participates in the selection and hiring of staff.
Prepares journal entries, reconciliation of bank statements, general ledger entries, accounts payable
expenditures, accounts receivable, and cash receipt transactions; balances journals and general ledger
accounts.
Researches, compiles, enters, and classifies data from varied sources to make summary reports; reviews
data to determine variances and similarities.
Processes, calculates, and maintains records of a variety of payroll actions, including new-hire set up,
overtime hours, cost-of-living adjustments, incentive and/or premium pay, retroactive pay, benefits
withholdings, wage garnishments, workers compensation claims, and final paychecks and pay-offs
based on appropriate provisions; maintains employee records for voluntary and non-voluntary
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deductions; prepares payroll warrants and wire transfers; prepares reports and payments for various tax,
financial, and insurance organizations.
Interprets, applies, explains, and ensures compliance with provisions of collective bargaining contracts
and personnel rules as they apply to payroll and a wide variety of paid and unpaid leave usage; suggests
contract and rule changes to improve payroll and time reporting.
Applies and ensures compliance with applicable tax laws and rulings with regard to the employee
benefits program as well as earnings.
Reviews processed personnel transactions to ensure transaction is correct and complete.
Prepares reports and payments for employee retirement benefits; prepares quarterly Federal and State
tax reports.
Prepares insurance premium statements for payment; updates insurance changes for City employees.
Handles public requests, questions and complaints over the telephone and by mail regarding utility
billing and rates, water leaks, animal and business license billing and fees; works to resolve customer
complaints; compiles and assembles information from department files, records, regulations in response
to inquires.
Prepares financial reports independently; checks and balances reports and records of other agencies or
departments; prepares and batches financial and statistical information for data processing and billing;
reviews and balances input documents; monitors and reconciles data processing output; monitors and
verifies daily, weekly and monthly data processing printouts.
Answers inquiries related to department records, accounts and programs; explains rules, regulations,
policies, and procedures; explains the proper use and completion of forms and documents.
Prepares a variety of materials to assist in daily operations such as city revenue reconciliation, utility
billing closing and final billing, deposit refunds, and water leak adjustments; consolidates an assortment
of statistical information from a number of sources, including revenue from all city departments, fixed
assets compilation, and reconciliation of program budget expenditure.
Backs up other positions in the Finance Department and does special projects as assigned by the
Accounting Services Supervisor, or Finance Manager.
Manages metered water accounts, including making necessary changes to specialized software
database.
Helps to maintain and update automated utility billing system and uses system to prepare utility bills,
billing registers and reports; interprets error messages and corrects errors.
Under the direction of the Finance Manager, helps prepare rate analyses and financial studies for utility
funds and updates rate models; recommends changes in City fees and charges.
Reviews and audits deposits, payments and adjustments to proper accounts.
Coordinates meter reading functions and analyzes meter reading input.
Coordinates meter reading service requests, repairs, replacements, and audits.
Prepares monthly journal entries.
Maintains a variety of files and records related to the City's payroll system and general accounting
techniques and procedures; reconciles transactions and data as directed; records changes and resolves
differences, maintains the accuracy of the accounting and financial records.
Checks and tabulates statistical and financial data.
Assists with training other accounting staff on various financial information and electronic record-
keeping systems.
Assists with special projects as required.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
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• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Public agency finance and account functions, payroll processes and techniques, employee benefits
processes as they relate to payroll, and laws, rules, regulations, procedures, and office practices related
to the processing and recording of payroll and financial transactions related to employee benefits.
Terminology and practices of accounting and financial document processing and record-keeping,
including utility billing, accounts payable, and/or accounts receivable.
Computerized accounting and finance systems and computer software and systems related to finance
and payroll processes; other computer applications related to work, including word processing and
spreadsheet software.
Record keeping, information processing requirements and rules and policies related to the production
of an employee payroll.
Payroll reporting and payment requirements of various State and Federal agencies and benefit
providers.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility, including the City’s various Union Memoranda of Understanding and
related contracts and documents.
Principles and practices of auditing accounting and payroll documents.
Principles of providing functional direction and training.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures of accounting, payroll processing, employee record-keeping
functions, basic employee benefits processes, and Union Memoranda of Understanding.
Review payroll and other financial documents for completeness and accuracy.
Review, post, balance, reconcile, and maintain accurate and confidential payroll records.
Work closely with staff to maintain a high level of integrity and confidentiality when dealing with
sensitive and complex payroll issues.
Compose correspondence and reports independently or from brief instructions.
Establish, maintain, and research payroll and related accounting records and files.
Make accurate arithmetic, financial, and statistical computations.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Plan, organize, and coordinate the work of technical staff.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Senior Accounting Technician
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Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree or specialized training in payroll, accounting, or a related field and three
(3) years of experience that has included the maintenance, processing, and preparation of employee payroll
and/or financial and accounting processing and record keeping.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Certified Payroll Professional Certification is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person, before groups, and over the telephone. This is primarily a sedentary office classification although
standing, walking and/or driving a motor vehicle between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
SENIOR ANALYST
DEFINITION
Under general direction, provides highly responsible and complex staff assistance to the City Manager on
implementation of the City’s casino agreements; analyzes practices and procedures and makes
recommendations for organizational, operational, policy, and procedural improvements; conducts needs
analyses, feasibility studies, and program evaluation for assigned programs; coordinates assigned activities
with other City departments, officials, outside agencies, and the public; fosters cooperative working
relationships among City departments and with intergovernmental and regulatory agencies and various
public and private groups; performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the City Manager or Assistant City Manager. The work provides for a
wide variety of independent decision-making, within legal and general policy and regulatory guidelines.
May exercise direct supervision over staff.
CLASS CHARACTERISTICS
This is a specialized single-position, advanced journey level classification that plans, develops, and
implements policies and procedures for assigned City-wide programs, including program and project budget
preparation, contract administration, management analysis, and program evaluation. Successful performance
of the work requires knowledge of public policy, City functions and activities, including the role of an
elected City Council, and the ability to develop, oversee, and implement projects and programs in a variety
of areas. Responsibilities include coordinating the activities of the department with those of other
departments and agencies. Performance of the work requires the use of considerable independence,
initiative, and discretion within established guidelines.
This class is distinguished from Management Analyst II in that the former performs the most complex
analyst support to City-wide programs and projects within the City Manager’s office, while the latter
provides department specific analyst support. This classification is also distinguished from the Assistant
City Manager in that the latter is responsible for the most complex support to the City Manager in the
overall management and administration of the varied programs, projects, and activities of City departments.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Participates in and oversees the development and administration of program budgets; assists in
developing and administering the City Manager’s Office budget and Graton Mitigation Fund Budget;
analyzes and makes recommendations on budget requests; monitors revenues and expenditures
including analyzing current and historical trends, determining variances and improving cost
effectiveness; identifies and recommends resolutions for budgetary problems; serves as operations staff
of the Rohnert Park Foundation.
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Assists in developing goals, objectives, policies, procedures, work standards, and administrative control
systems.
Conducts a variety of analytical and operational studies and surveys regarding departmental and City-
wide programmatic activities, including complex financial, budget, personnel, operational, or
administrative issues or questions; evaluates alternatives, makes recommendations, and assists with the
implementation of procedural, administrative, and/or operational changes after approval; prepares
comprehensive technical records and reports, identifies alternatives, and makes and justifies
recommendations.
Makes presentations to explain program or project status; answers questions or arranges for compilation
of data to assist in decision-making process.
Develops and manages program budgets, including revenue projections, multi-year cash flow analysis,
cost containment, and grant funds disbursement; directs all aspects of assigned programs, including legal
and regulatory compliance.
Serves as a liaison with employees, public, and private organizations, community groups, and other
organizations; provides information and assistance to the public regarding the assigned programs and
services; receives and responds to complaints and questions relating to assigned area of responsibility;
reviews problems and recommends corrective actions.
Develops and implements new or revised programs, systems, procedures, and methods of operation;
compiles and analyzes data, and makes recommendations regarding staffing, equipment, and facility
needs.
Participates on a variety of interdisciplinary committees and commissions and represents the City to a
variety of community and stakeholder groups; attends meetings regarding legislation that could affect the
City.
Prepares and presents staff reports and other necessary correspondence.
Directs the work activities of assigned clerical and technical personnel; prioritizes and coordinates work
assignments; reviews work for accuracy; recommends improvements in workflow, procedures, and use
of equipment and forms.
Communicates orally, in writing, or through graphic representations and statistical summaries with
colleagues, managers, employees, the public, organized employee groups, and representatives of various
organizations.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Administrative principles and practices, including organizational structure and the role of an elected
council and the legal mandates of municipal government, operations, goal setting, program
development, implementation, and evaluation, and supervision of staff.
Public agency budgetary, contract administration, and administrative practices related to the functions
of the assigned area, including techniques and formulas for administrative, financial and comparative
analysis.
Senior Analyst
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Organizational and management practices as applied to the analysis and evaluation of budgets, projects,
programs, policies, procedures, and operational needs; principles and practices of municipal
government administration.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Technical, legal, financial, and public relations issues associated with the management of City
programs.
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Record keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, various business, professional, educational, and regulatory organizations, and the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Conduct complex research projects, evaluate alternatives, project consequences, make sound
recommendations, and prepare effective technical staff reports.
Develop and implement goals, objectives, policies, procedures, work standards, and internal controls
for assigned programs and budgets.
Work cooperatively with, provide staff support to, and implement the policies of the City Manager.
Prepare and administer program and project budgets in a transparent, ethical, and highly accountable
manner; allocate resources in a cost-effective manner.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Assist in the selection of staff, provide supervision and training, and plan, organize, direct, and
coordinate the work of supervisory, technical, and office support staff.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Effectively administer special projects with contractual agreements and ensure compliance with
stipulations; effectively administer a variety of programs and administrative activities.
Effectively represent the City in meetings with governmental agencies, contractors, vendors, and
various businesses, professional, regulatory, and legislative organizations.
Identify and respond to community and organizational issues, concerns, and needs.
Exercise sound judgement and maintain confidentiality of critical and sensitive information.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate office equipment and computer applications related to the work.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Senior Analyst
Page 4 of 4
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
business or public administration, public policy, finance, or a related field and four (4) years of
progressively responsible government program administration experience, which included accounting,
recordkeeping, financial analysis, resource planning, policy analysis, research, budget development and
administration, and communication technologies experience.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing, walking and/or
driving a vehicle between work areas may be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard, or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Confidential Unit
Approved By:
Date Approved:
EXHIBIT "C"
City of Rohnert Park - Proposed Pay Rates and Ranges
Management and Confidential Units (Unrepresented)
Page 1 of 1
MANAGEMENT UNIT (UNREPRESENTED)
Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5
54 Community Services Manager (CSMG)91,423 95,994 100,793 105,833 111,125 7,619 7,999 8,399 8,819 9,260 3,516.25 3,692.07 3,876.67 4,070.50 4,274.03 43.95 46.15 48.46 50.88 53.43
*55 City Clerk (CCLERK)93,708 98,394 103,313 108,479 113,903 7,809 8,199 8,609 9,040 9,492 3,604.16 3,784.37 3,973.59 4,172.27 4,380.88 45.05 47.30 49.67 52.15 54.76
56 Support Services Manager (SSMG)96,051 100,853 105,896 111,191 116,750 8,004 8,404 8,825 9,266 9,729 3,694.26 3,878.98 4,072.93 4,276.57 4,490.40 46.18 48.49 50.91 53.46 56.13
*58 Civilian Fire Marshal (CFM)100,913 105,959 111,257 116,820 122,661 8,409 8,830 9,271 9,735 10,222 3,881.29 4,075.35 4,279.12 4,493.07 4,717.73 48.52 50.94 53.49 56.16 58.97
60 Chief Building Official (CBO)
PW Operations Manager - General
Services (PWOMG)
106,022 111,323 116,889 122,734 128,871 8,835 9,277 9,741 10,228 10,739 4,077.78 4,281.67 4,495.75 4,720.54 4,956.56 50.97 53.52 56.20 59.01 61.96
61 PW Operations Manager - Utilities (PWOMU)108,673 114,106 119,812 125,802 132,092 9,056 9,509 9,984 10,484 11,008 4,179.72 4,388.71 4,608.14 4,838.55 5,080.48 52.25 54.86 57.60 60.48 63.51
62 Deputy City Engineer (DCENG)
Deputy Director of Community
Services (DDCS)
Finance Manager (FMGR)
Information Systems Operations
Manager (ISOM)
Planning Manager (PLMG)
111,390 116,959 122,807 128,947 135,395 9,282 9,747 10,234 10,746 11,283 4,284.21 4,498.43 4,723.35 4,959.51 5,207.49 53.55 56.23 59.04 61.99 65.09
66 City Engineer (CENG)122,953 129,101 135,556 142,334 149,450 10,246 10,758 11,296 11,861 12,454 4,728.97 4,965.42 5,213.69 5,474.38 5,748.09 59.11 62.07 65.17 68.43 71.85
71
Finance Director (FDIR)
Human Resources Director (HRDIR)
(By Employment Contract)139,110 146,066 153,369 161,038 169,089 11,593 12,172 12,781 13,420 14,091 5,350.40 5,617.92 5,898.81 6,193.75 6,503.44 66.88 70.22 73.74 77.42 81.29
74 Director of Development Services/City Engineer
(DODS) (By Employment Contract)
Director of Public Works and Community
Services (PWCS)
149,807 157,297 165,162 173,420 182,091 12,484 13,108 13,763 14,452 15,174 5,761.79 6,049.88 6,352.38 6,669.99 7,003.49 72.02 75.62 79.40 83.37 87.54
77 Assistant City Manager (ACM)
(By Employment Contract)
161,325 169,392 177,861 186,754 196,092 13,444 14,116 14,822 15,563 16,341 6,204.82 6,515.06 6,840.81 7,182.85 7,542.00 77.56 81.44 85.51 89.79 94.27
78 Director of Public Safety (SDIR)
(By Employment Contract)
165,358 173,626 182,308 191,423 200,994 13,780 14,469 15,192 15,952 16,750 6,359.94 6,677.94 7,011.83 7,362.43 7,730.55 79.50 83.47 87.65 92.03 96.63
*83 City Manager (CMGR)
(By Employment Contract)
187,088 196,442 206,264 216,578 227,407 15,591 16,370 17,189 18,048 18,951 7,195.69 7,555.47 7,933.25 8,329.91 8,746.40 89.95 94.44 99.17 104.12 109.33
CONFIDENTIAL UNIT (UNREPRESENTED)
Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5
*33 Administrative Assistant - Confidential (AACU)54,432 57,153 60,011 63,012 66,162 4,536 4,763 5,001 5,251 5,514 2,093.53 2,198.21 2,308.12 2,423.52 2,544.70 26.17 27.48 28.85 30.29 31.81
36 Accounting Technician II (ACT2)58,617 61,548 64,625 67,857 71,249 4,885 5,129 5,385 5,655 5,937 2,254.50 2,367.23 2,485.59 2,609.87 2,740.36 28.18 29.59 31.07 32.62 34.25
37 Human Resources Technician (HRT)60,082 63,087 66,241 69,553 73,031 5,007 5,257 5,520 5,796 6,086 2,310.86 2,426.41 2,547.73 2,675.12 2,808.87 28.89 30.33 31.85 33.44 35.11
40 Senior Accounting Technician (SACT)64,702 67,937 71,334 74,901 78,646 5,392 5,661 5,945 6,242 6,554 2,488.55 2,612.98 2,743.63 2,880.81 3,024.85 31.11 32.66 34.30 36.01 37.81
45 Assistant City Clerk (ACCL)73,205 76,865 80,708 84,744 88,981 6,100 6,405 6,726 7,062 7,415 2,815.56 2,956.34 3,104.16 3,259.37 3,422.34 35.19 36.95 38.80 40.74 42.78
50 Human Resources Analyst (HRA)82,824 86,966 91,314 95,880 100,674 6,902 7,247 7,609 7,990 8,389 3,185.55 3,344.83 3,512.07 3,687.68 3,872.06 39.82 41.81 43.90 46.10 48.40
54 Accounting Supervisor (ACSUP)91,423 95,994 100,793 105,833 111,125 7,619 7,999 8,399 8,819 9,260 3,516.25 3,692.07 3,876.67 4,070.50 4,274.03 43.95 46.15 48.46 50.88 53.43
56 Senior Analyst (SRAN)96,051 100,853 105,896 111,191 116,750 8,004 8,404 8,825 9,266 9,729 3,694.26 3,878.98 4,072.93 4,276.57 4,490.40 46.18 48.49 50.91 53.46 56.13
*Salary Range contains inactive step 6 set forth below; available only to current employees y-rated at step 5
Salary Range Annually Monthly Biweekly Hourly
33 68,527 5,711 2,635.66 32.95
55 123,669 10,306 4,756.51 59.46
58 123,669 10,306 4,756.51 59.46
83 240,875 20,073
Per Pay Period (Biweekly)Annually Hourly
Annually Monthly Per Pay Period (Biweekly)Hourly
Step 6
Salary Range Job Title
MonthlySalary Range Job Title