2020/07/14 City Council Resolution 2020-066 RESOLUTION NO. 2020-066
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK
APPROVING UPDATED JOB DESCRIPTIONS,JOB TITLE CHANGES,
RECLASSIFICATIONS AND SALARY RANGES FOR POSITIONS IN THE
ROHNERT PARK EMPLOYEES' ASSOCIATION (RPEA); ADJUSTING SALARY
RANGE AND MODIFYING JOB TITLE FOR ADMINISTRATIVE ASSISTANT
POSITION IN CONFIDENTIAL UNIT
WHEREAS, on March 26, 2019, the City contracted with Koff& Associates to conduct
a comprehensive classification and compensation study; and
WHEREAS, the study was completed and staff received the final report from Koff&
Associates on November 18, 2019; and
WHEREAS, Council accepted the Classification and Compensation Study on
November 26, 2019 pursuant to Resolution No. 2019-148; and
WHEREAS, Koff&Associates updated all class descriptions in order to ensure the format
was consistent and the duties and responsibilities are current and properly reflect the required
knowledge, skills and abilities; and
WHEREAS, the study determined the median salaries of base and total compensation for
select classifications using comparator cities; and
WHEREAS, as part of the final report, Koff& Associates typically present various options for
implementation of their report findings and agencies then determine which options best meets the needs
and goals of the agency; and
WHEREAS, the City has determined a philosophy of 98% of the median base salary for the
purpose of establishing the initial salary ranges recommended by this study and developed an
implementation plan; and
WHEREAS, Human Resources staff met and conferred with RPEA to provide an overview of
the study and recommendations, a modified version of the proposal was subsequently developed, and
RPEA accepted the modified proposal and proposed changes for their unit; and
WHEREAS, Staff is asking Council to approve the classification and compensation changes
for positions in the RPEA unit as set forth in attached Exhibits "A" and "B;" and
WHEREAS, in order to maintain internal equity, Staff is also asking Council to adjust the
salary range and modify the job title of the Administrative Assistant position in the Confidential
Unit to mirror the changes made to the Administrative Assistant position in RPEA.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert
Park that it does hereby approve the updated job descriptions, classification changes and salary
ranges for positions in the RPEA unit which are attached hereto as Exhibits "A" and "B" and
incorporated by this reference.
BE IT FURTHER RESOLVED by the City Council of the City of Rohnert Park that it
does hereby approve adjusting the salary range and modifying the job title of the Administrative
Assistant position in the Confidential Unit.
DULY AND REGULARLY ADOPTED this 14th day of July, 2020.
CITY OF ROHNERT PARK
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Joseph . Callinan, Mayor
ATTEST:
Syl uevas, cttng City Clerk
Attachments: Exhibit A and Exhibit B
ADAMS- BELFORTE: STAFFORD: MACKENZIE: �AAIN:
CALLINAN:
AYFV �) NOFS: ( ) ABSENT: ( (� )
Resolution 2020-066
2
EXHIBIT “A”
RPEA CLASSIFICATION DESCRIPTIONS
• Accountant
• Accounting Assistant
• Accounting Technician I/II
• Administrative Assistant I/II
• Animal Health Technician
• Animal Shelter Supervisor
• Assistant Engineer/Associate Engineer
• Assistant Planner/Associate Planner
• Building Inspector I/II
• Code Compliance Officer I/II
• Communications Specialist
• Community Development Technician
• Community Services Analyst
• Community Services Program Coordinator
• Community Services Supervisor
• Crime Analyst
• Engineering Technician I/II
• Environmental Coordinator
• Fire Inspector
• GIS Technician
• Housing Administrator
• Information Systems Analyst
• Information Systems Technician I/II
• Management Analyst I
• Management Analyst II
• Office Assistant
• Performing Arts Center Manager
• Project Manager
• Property and Records Supervisor
• Property Technician
• Public Safety Records Clerk
• Public Works Inspector I/II
• Purchasing Agent
• Senior Code Compliance Officer
• Technical Director
• Theater Services Coordinator
ACCOUNTANT
DEFINITION
Under general direction, performs professional accounting work, including auditing, analyzing, and
verifying fiscal records and reports, preparing financial and statistical reports, providing information to City
staff regarding accounting practices and procedures, fund balances. and reconciling general ledger
accounts; assists in preparing the City’s annual budgets; prepares year-end audit reports and schedules; and
performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Supervising Accountant. Exercises technical and functional
direction over and provides training to lower-level staff.
CLASS CHARACTERISTICS
Incumbents perform the full range of routine and complex departmental accounting and record-keeping
programs under minimal supervision. Responsibilities require the use of tact, discretion, and independent
judgment. Successful performance of the work requires thorough knowledge of governmental accounting
practices and procedures, fund accounting, and fiscal management. This class is distinguished from the
Accounting Supervisor in that the latter is responsible for more complex and higher-level accounting
functions and exercises supervision over the Accountant classification.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Monitors approved budget allocations, revenues and expenditures; prepares periodic reports and
recommends budget adjustments as necessary.
May recommend, design and implement changes in accounting systems and procedures.
Prepares and reviews all journal vouchers for correctness and accuracy.
Manages the preparation of the citywide cost allocation plan.
Plans and executes performance audits and attention engagements, and prepares audit documentation
in accordance with Generally Accepted Government Auditing Standards (GAGAS).
Provides responsible professional and technical assistance in the administration and implementation of
the City’s financial, auditing, and accounting programs.
Prepares a wide variety of financial and statistical reports, including year-end reporting and budgetary
analysis, and assisting in the preparation of the Comprehensive Annual Finance Report (CAFR), and
preparing other legal documents.
Monitors expenditures, revenues, and budget allocations to determine the City’s financial status.
Prepares custom reports, graphs, and schedules and adjusts as needed; provides analysis of available
funds upon request.
Prepares journal entries and reconciles general ledger and subsidiary accounts related to postings from
payroll, accounts payable, cash receipts, and accounts receivable; prepares monthly financial
statements, including distributing monthly revenue and expenditure reports to departments; prepares
numerous monthly financial reports.
Accountant
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Interprets, explains, and applies general and governmental accounting/auditing principles and
procedures, laws, and regulations affecting the financial operations of municipal government.
Analyzes and reconciles expenditure and revenue accounts, including bond accounts; reviews and
processes appropriation transfer requests between accounts; reconciles bond statements and bank
statements to the general ledger.
Participates in and assumes responsibility for various departmental programs including financial
statements, general ledger, monthly statements, and special projects accounting; conducts and prepares
special studies and reports.
Records and maintains appropriate controls for fixed assets, including City-owned vehicles and land.
Assists in the City's purchase orders and accounts payable system, auditing and financial analysis, grant
accounting, and special reports.
Maintains and monitors the City’s grant funds and ensures compliance with rules and regulations
governing the use of each grant.
Receives and tracks property tax payments; ensures that property tax bills are remitted to the proper
City departments for payment authorization.
Tracks Capital Improvement Program expenditures and allocates funds to the appropriate Capital
Improvement Project account.
Assists with investments, portfolio management, cash management, debt management, new financing,
annexations and subdivisions, and revenue and expense projections; maintains a record of all securities
traded on the City’s behalf and reconciles investment reports to support the month and year end
balances.
Participates in the compilation and preparation of the annual budget, including assisting other
departments with budget preparation, providing personnel cost projections, fund balances, and
estimated grant revenues and expenditures, monitoring expenditures to ensure compliance with adopted
budget, and assisting in publication of the budget.
Researches and analyzes transactions to resolve budget problems.
Documents internal controls structure with technical proficiency, determines the weakness in internal
controls and designs mitigating controls to reduce risk exposure.
Participates in studying and evaluating the adequacy of internal controls, records and procedures,
including compliance with statutory, administrative and contractual requirements.
Attends meetings, conferences, workshops, and training sessions, and reviews publications to remain
current on principles, practices, and new developments in the field of accounting.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Modern principles, practices, and methods of public and governmental accounting and financing,
including program budgeting and auditing and their application to municipal operations.
General principles and practices of data processing and its applicability to accounting and municipal
operations.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
municipal financial operations.
Accountant
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Principles and practices of business organization and public administration.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Analyze financial data and draw sound conclusions.
Prepare clear, complete, and concise financial statements and reports.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Make accurate arithmetic, financial, and statistical computations.
Enter and retrieve data from a computer with speed and accuracy.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand and carry out a variety of complex instructions in a responsible and independent manner.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in accounting, finance, business
or public administration, or a closely related field and one (1) year of responsible professional public
accounting experience.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record, may be required for some assignments.
Accountant
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PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person, before groups, and over the telephone. This is primarily a sedentary office classification although
standing and walking and/or driving a vehicle between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
ACCOUNTING ASSISTANT
DEFINITION
Under direct supervision, learns to perform and performs a variety of general and/or specialized
bookkeeping activities related to the maintenance and review of financial and statistical records; provides
customer service; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the Accounting Services Supervisor. Exercises no direct supervision over
staff.
CLASS CHARACTERISTICS
This is a clerical accounting classification performing a wide variety of bookkeeping and financial records
maintenance work. Initially under close supervision, incumbents with basic experience learn City systems,
operations, practices, and procedures. As experience is gained, assignments become more varied and are
performed with greater independence. Assignments may vary with the skill and training of the incumbent.
This class is distinguished from other clerical classes in that a significant percentage of work is directly
related to the review, processing, and maintenance of fiscal transactions and accounts, or statistical data
and records.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assists the public in person or by phone by answering inquiries related to department records and
services; answers inquiries related to the status of accounts including utility billing, business and animal
licenses; explains commonly used regulations and procedures; explains the proper use of forms and
documents; screens incoming mail, visitors, and calls for staff; takes messages; transfers calls; makes
appointments; announces visitors; and hands out or mails informational materials and letters.
Assists in interpreting and applies regulations, policies, procedures, systems, rules, and precedents in
response to inquiries and complaints from public; makes billing arrangements; researches questions
and complaints and follows up as required; takes and processes service requests.
Receives customer payments in person, over the phone, or by mail; makes change and issues receipts;
balances cash receipts, processes mail payments, develops totals, prepares deposit documents, and end-
of-day reports, and delivers daily bank deposits.
Accepts and processes payments at the front counter, over the phone, and by mail, in cash, by check,
or by credit card; makes change as necessary and maintains cash drawer as appropriate; balances
payments and posts transactions in the accounting system daily.
Receives and processes service requests, determines and collects necessary charges.
Resolves issues and problems regarding the processing of orders and delinquent accounts.
Processes monthly billing, adjustments, renewals, past due billings, and change or closure of license
for accounts including business and animal licenses.
Prepares routine correspondence relating to customer service activities.
Accounting Assistant
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Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail; prepares and
distributes outgoing mail.
Processes non-collectable final bills, non-sufficient funds checks, deceased claims, and bankruptcy
claims; and determines the action to be taken.
Posts cash receipts to subsidiary accounts receivable ledgers; balances and reconciles accounts; codes
accounts; prepares summaries; prepares annual cost statistics; distributes ledger charges according to
the functions of the various programs.
Receives financial documents; screens documents for accuracy and adherence to procedural
requirements; carries out procedural steps to ensure or authorize payment; posts data to records; checks
and balances totals.
Compiles data from source materials and computes statistics for use in statistical studies and reports;
assembles, classifies, and posts statistical data; conducts interviews and reviews correspondence to
gather information for statistical surveys.
Makes routine contacts with other City departments, other agencies, and members of the general public
to discuss financial records and transactions; provides information on records maintained; may prepare
routine correspondence; prepares periodic and financial statistical reports.
Assists in the preparation and batching of financial and statistical information for data processing;
assists in the review and balancing of input documents; participates in the monitoring and reconciliation
of data processing printouts; may make adjustments and corrections as necessary.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Methods, practices, and terminology used in financial and statistical clerical work.
Modern office policies, regulations, methods, and procedures related to account or statistical records
maintained.
Basic arithmetic to include addition, subtraction, multiplication, and division of whole numbers,
decimals, fractions, and percentages.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Review and work with tabular details such as codes, figures, and numbers.
Make arithmetic computations rapidly and accurately.
Understand systematic, numerical record keeping and data gathering procedures.
Learn to maintain basic financial records and to prepare routine financial reports and statements.
Accounting Assistant
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Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade, supplemented by six (6) semester units or eight (8)
quarter units of college coursework in bookkeeping or accounting and two (2) years of accounting support
experience. Experience in financial/accounting record-keeping is preferred.
Licenses and Certifications:
None required.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person and over the telephone. Standing in and walking between work areas is frequently required.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and
to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and
reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
10 pounds with the use of proper equipment.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and
no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public
and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit:
Approved By:
Date Approved:
ACCOUNTING TECHNICIAN I/II
DEFINITION
Under direct or general supervision, performs a variety of routine to complex technical and administrative
account support duties in the preparation, maintenance, and processing of accounting records and
transactions, including payroll, accounts payable, accounts receivable, utility billing, and business
licensing, in addition to balancing and maintaining manual and computerized accounting and financial
records; may be responsible for contract administration, and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the assigned supervisory or management personnel. Exercises
no direct supervision over staff.
CLASS CHARACTERISTICS
Accounting Technician I: This is the entry-level class in the Accounting Technician series. Initially under
close supervision, incumbents with general administrative experience perform work in payroll, accounts
receivable, accounts payable, utility billing, and in addition to performing a variety of record keeping,
reconciliation, and account support activities. As knowledge and experience are gained, the work becomes
broader in scope, assignments are more varied, and are performed under more general supervision.
Positions at this level usually perform most of the duties required of the positions at the journey-level but are
not expected to function at the same skill level and exercise less independent discretion and judgment in
matters related to work procedures and methods. Work is supervised while in progress and fits an established
structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class
is often used as a training class, employees may have only limited or no directly related work experience.
Accounting Technician II: This is the journey-level class in the Accounting Technician series. Incumbents
perform the full range of technical work in all the following areas: payroll, accounts receivable, accounts
payable, utility billing and/or other billing, and, in addition to performing a wide variety of record-keeping,
reconciliation, and account support activities including contract administration. Positions at this level are
distinguished from the entry-level by the performance of the full range of duties as assigned, working
independently and exercising judgment and initiative. Positions at this level receive only occasional
instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures
and policies of the work unit. This class is distinguished from the Senior Accounting Technician in that
the latter is responsible for more complex and higher-level technical accounting work, exercises a higher
level of discretion and independent decision-making, and provides technical and functional direction to
lower-level finance support staff.
Positions in the Accounting Technician class series are flexibly staffed and positions at the Accounting
Technician II level are normally filled by advancement from the Accounting Technician I level after gaining
the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to
perform the work of the higher-level class.
Accounting Technician I/II
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EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
When performing the payroll processing assignment:
Processes and maintains payroll records; calculates and verifies hours on timesheets and verifies
compliance with laws and City policies; reviews related information for completeness and accuracy;
resolves problems; and enters data into the payroll system to produce payroll checks and related
documents and reports.
Provides various payroll-related information to departments and outside agencies and, as requested, to
others within the restrictions of the law.
Calculates and prepares payments for employee insurances, retirement, taxes, and other employee
deductions and benefits.
Processes personnel transactions making appropriate adjustments/changes in the payroll system.
When performing the accounts receivable assignment:
Processes and prepares the necessary documents and/or notices with regard to meter exchanges,
hangtags, and payments.
Reviews residential and commercial read meters; verifies readings to locate abnormal consumption,
records reasons for fluctuations, and ensures resolution.
Prepares utility bills and/or other bills, billing registers and reports; interprets error messages and
corrects errors.
Processes periodic invoice requests; creates and maintains new accounts.
Receives and balances cash and grant receipts and general ledger debits; allocates revenue to proper
cost accounts; posts revenue; prepares bank deposits and related reports.
Receives mail and direct payments from the public and from other City departments, balances monies
received, and prepares receipts.
Balances month end work and researches, compiles, enters, and classifies data for new business input.
Participates in the implementation and adjustment of city rates, including business licenses and
maintains online forms and instructions.
Coordinates other code or licensing requirements with other departments.
Processes City-wide returned checks and contacts customers as appropriate; prepares delinquent item
reports, initiates and monitors delinquent processing for collection; prepares and processes year-end
write-offs for un-collectable accounts.
Assists with the City’s Cost Recovery Program, which may include contract development,
administration and management; prepares City Council reports and collaborates with City Clerk’s
office for records retention and filing; ensures that full cost recovery for city services provided for
private projects is performed accurately and timely; tracks, monitors and notifies applicants and
developers of delinquent payments and follows up to ensure payments are received.
When performing the accounts payable assignment:
Processes payments in batches and logs batch reports as appropriate; processes warrant writing on a
weekly basis; prepares documentation for payment; confers with vendors as necessary; enters and
verifies data into the automated accounts payable system to produce payment; may prepare manual
checks; prepares payments for mailing and files copies with backup.
Audits, verifies, codes, and batches accounts payable transactions; matches purchase orders, packing
slips, and invoices; researches discrepancies and unauthorized purchases; checks allocations against
department budget appropriations; prepares payment requests; balances and maintains retention
accounts; liquidates purchase orders; processes purchasing requisitions for the assigned department.
Sets up new vendor accounts; obtains necessary information and paperwork from vendors; prepares
vendor invoice tracking; inputs vendor invoices and prints checks; totals and balances accounts.
Accounting Technician I/II
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Maintains credit card accounts; processes receipts and reconciles to credit card statements.
Processes miscellaneous receipts.
Transmits weekly positive pay file to the bank.
Reviews source documents for accuracy, receipt of necessary information, and compliance with rules,
regulations, and procedures; determines proper handling for compliance.
Receives vendor inquiries via modern communication methods or in person; resolves any issues,
problems, or requests using established procedures.
Prepares centralized bank deposits and reports.
Maintains warrant control log for check stock, including void checks.
Maintains signature authorization listing used to verify payment authorization signatures.
Verifies bankruptcy information of vendors; participates in audits of vendors and other City
departments; maintains and updates vendor W-9 information for IRS 1099 year-end tax reporting and
processing.
When performing all assignments:
Verifies, posts and records a variety of financial transactions; prepares and maintains databases,
records, and a variety of periodic and special financial, accounting and statistical reports; generates
reports by computer and balances them appropriately.
Enters and retrieves information and data using standard word processing and spreadsheet software, as
well as accounting, financial, and other related electronic information systems specific to the
department to which assigned.
Maintains a variety of ledgers, registers, and journals according to established account policies and
procedures; reconciles transactions and data as directed; records changes and resolves differences;
maintains the accuracy of accounting and financial records.
Generates and assists in the preparation of monthly, quarterly, and year-end financial, summary and
technical reports; reviews and researches budget to actual activity.
Performs general office support duties such as opening and routing mail and deliveries; preparing
correspondence; filing and record keeping; duplicating and distributing various written materials; and
ordering and keeping inventory of office supplies.
Assists customers, departments, and employees by providing answers and information regarding
specific account information including utility billing and business and animal licenses, general
accounting procedures, and/or department specific issues and problems; researches issues regarding
specific transactions; and updates related files and departments on action items.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and program policies and procedures in determining
completeness of applications, records, and files; and may maintain departmental website and intranet
site.
Provides direction and training to lower-level or less experienced staff in area of assignment, as needed.
Assists with the year-end closing process including the preparation of worksheets.
Assists supervisor(s) with special projects as required.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
Accounting Technician I/II
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QUALIFICATIONS
Knowledge of:
Terminology and practices of financial and account document processing and record-keeping, including
accounts receivable, accounts payable, utility billing, and business licensing.
Business arithmetic and basic financial and statistical techniques.
Record-keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Perform detailed account and financial office support work accurately and in a timely manner.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Compose correspondence and reports independently or from brief instructions.
Make accurate arithmetic, financial, and statistical computations.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand and follow oral and written instructions.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Accounting Technician I: Equivalent to completion of the twelfth (12th) grade, supplemented by six (6)
semester units or eight (8) quarter units of college coursework in bookkeeping or accounting and two (2)
years of increasingly responsible clerical accounting experience equivalent to Accounting Assistant in the
City of Rohnert Park.
Accounting Technician II: Equivalent to an associate degree in accounting or a related field, and three (3)
years of experience equivalent to Accounting Technician I in the City of Rohnert Park.
Accounting Technician I/II
Page 5 of 5
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record, may be required.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person, before groups, and over the telephone. This is primarily a sedentary office classification although
standing and walking and/or driving between work areas may be required. Finger dexterity is needed to
access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office
equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers
open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push,
and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
ADMINISTRATIVE ASSISTANT I/II
DEFINITION
Under general supervision, performs a variety of administrative, secretarial, and office support duties of
considerable complexity requiring thorough knowledge of the department, its procedures, and operational
details; provides administrative support to management, departmental staff, commissions, and committees;
composes and prepares correspondence using considerable judgment in content and style; performs skilled
word processing, data entry, and typing; provides information to the public and staff; provides assistance
for a wide variety of assignments related to administration of budgets, contracts, research projects, and
department programs; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by professional or management personnel. Functional or technical
supervision may be provided by technical, professional, or management staff. May function as a lead by
assigning and reviewing the work of support staff.
CLASS CHARACTERISTICS
Administrative Assistant I: This is the entry-level class in the Administrative Assistant series. Initially
under close supervision, incumbents with general administrative experience perform work in a variety of
work assignments in support of a Department Head or management staff. As knowledge and experience
are gained, the work becomes more varied, and is performed under more general supervision. Positions at
this level usually perform most of the duties required of the positions at the journey-level but are not
expected to function at the same skill level and usually exercise less independent discretion and judgment
in matters related to work procedures and methods.
Administrative Assistant II: This is the journey-level class expected to exercise initiative and a high degree
of independent judgment and tact in the performance of assigned duties. Employees at this level are
required to be fully trained and knowledgeable in the operations, procedures, and policies related to the
assigned area(s) of responsibility.
Positions in the Administrative Assistant class series are flexibly staffed and positions at the Administrative
Assistant II level are normally filled by advancement from the Administrative Assistant I level after gaining
the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability
to perform the work of the higher-level class. This class is distinguished from the Office Assistant class in
that the former performs the more difficult and complex administrative work and may provide lead
supervision over lower-level support staff.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Provides administrative support to managers and departmental staff by assisting with duties of a
complex nature.
Schedules and/or coordinates meetings, seminars, conferences, and training sessions for department
Administrative Assistant I/II
Page 2 of 4
staff; acts as meeting and/or committee secretary including preparing agendas and informational
packets, setting up the room, and taking and transcribing minutes for assigned boards and commissions.
Assists or administers assigned department projects and/or programs, including the department’s
budget, as assigned by management staff, and department training coordination; provides assistance to
department staff in various research and department-related projects.
Organizes and carries out administrative assignments; researches, compiles, and organizes information
and data from various sources on a variety of specialized topics, including for the department’s training
program coordination, the department’s budget, and budgets related to programs in assigned area;
checks and tabulates standard mathematical or statistical data; prepares and assembles reports, manuals,
articles, announcements, and other informational materials.
Composes, types, edits, and proofreads a variety of complex documents, including forms, memos,
contracts, administrative, statistical, financial, and staff reports, and correspondence for department
staff from rough draft, handwritten copy, verbal instructions, or from other material using a computer;
inputs and retrieves data and text using a computer terminal; checks draft documents for punctuation,
spelling, and grammar; makes or suggests corrections.
Prepares and processes reports, forms, contracts, and records, such as the department’s budget, requests
for payments, purchase orders, invoices, requests for proposals, bid packages, contracts and
agreements, drafts of hearing notices, draft resolutions, notices of determination, and mailing lists for
public hearing items.
Manages and tracks the routing of a variety of documents, including coordinating the tracking of
bidding and contracting processes; assisting with plan review distribution; and using tracking systems
to coordinate billing and payment.
Screens calls, visitors, and incoming mail; receives and responds to calls received by the department;
provides information to the public, including contractors and vendors, by phone or in person to ensure
contract compliance and an understanding of department and City policies and procedures; listens to
questions and interprets and applies regulations, policies, procedures, systems, rules, and precedents
according to existing guidelines; responds to citizen and staff inquiries and complaints; refers citizens
to the appropriate department source; coordinates or resolves problems of a moderate nature when
appropriate.
Develops and implements file, index, tracking, and record-keeping systems; researches records within
areas of assigned responsibility to prepare reports and provides follow-up information to customer and
staff inquiries.
Maintains department files in accordance with the City’s adopted records retention and management
schedules.
Assists in managing the City’s website and social media accounts; may assist with software
implementation and ongoing accuracy of system data.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and program policies and procedures in determining
completeness of applications, records, and files; and may maintain departmental website and intranet
site.
Monitors and orders office and other related supplies; prepares, processes, and tracks purchase
requisitions for services and materials; receives vendor invoices; prepares request for payment for
department head approval; may collect fees and issue permits.
Acts as a department representative within community groups to relay or obtain relevant information
regarding departmental activities.
Coordinates and integrates department services and activities with other City departments and outside
agencies.
Operates a variety of standard office equipment, including job-related computer hardware and software
applications, copiers, postage meters, facsimile machines, and multi-line telephones; may operate other
department-specific equipment.
May make presentations or give tours to groups of employees and the public; drives a City vehicle to
deliver documents.
Administrative Assistant I/II
Page 3 of 4
May assist in the training of new or temporary staff; coordinate safety program/meetings.
May be assigned to coordinate department specific training, facilitate training arrangements, ensure
training compliance is met, and maintain department training records and calendars.
Maintains calendars and makes meeting arrangements; schedules meetings between City staff or
between City staff and other groups or organizations; arranges for necessary set-up and materials to be
available at meetings.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrates care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Organization and function of public agencies, including the role of an elected City Council and
appointed boards and commissions.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Modern office administrative and secretarial practices and procedures, including the use of standard
office equipment.
Business letter writing and the standard format for reports and correspondence.
Principles and practices of data collection and report preparation.
Computer applications related to the work, including word processing, web design, database, and
spreadsheet applications.
Business mathematics and basic statistical techniques.
Record keeping principles and procedures.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Perform responsible administrative support work with accuracy, speed, and general supervision.
Provide varied and responsible office administrative work requiring the use of tact and discretion.
Understand the organization and operation of the City and of outside agencies as necessary to assume
assigned responsibilities.
Interpret, apply, and explain administrative and departmental policies and procedures.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Compose correspondence and reports independently or from brief instructions.
Make accurate mathematical, financial, and statistical computations.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Administrative Assistant I/II
Page 4 of 4
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in
politically sensitive situations.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Administrative Assistant I:
Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or
technical training in secretarial science and/or office administrative support and one (1) to two (2) years of
increasingly responsible administrative work experience. Additional specialized clerical training including
proficiency in applicable computer programs is desirable.
Administrative Assistant II:
Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or
technical training in secretarial science and/or office administrative support and three (3) years of
increasingly responsible administrative work experience. Additional specialized clerical training including
proficiency in applicable computer programs is desirable.
Licenses and Certifications:
Ability to obtain a valid California Driver’s License by time of appointment and a satisfactory driving
record may be required for some positions.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person and over the telephone. This is primarily a sedentary office classification although standing and
walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and
closed to retrieve and file information. Some assignments may require operating a vehicle to visit different
City sites for business. Employees must possess the ability to lift, carry, push, and pull materials and objects
up to 20 pounds.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions.
Some positions may occasionally have direct exposure to hazardous physical substances. Employees may
interact with upset staff and/or public and private representatives in interpreting and enforcing departmental
policies and procedures.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employee’s Association (RPEA)
Approved By:
Date Approved:
ANIMAL HEALTH TECHNICIAN
DEFINITION
Under general supervision, provides paraprofessional veterinary medical care and treatment to all
impounded animals at the animal shelter; assists the Animal Shelter Supervisor with day to day shelter
operations; coordinates the foster care program; performs physical exams on shelter animals and gives
vaccinations; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Animal Shelter Supervisor. Exercises technical and functional
direction over and provides training to lower-level staff and shelter volunteers.
CLASS CHARACTERISTICS
This is a specialized classification that assumes responsibility for performing the full range of duties
associated with the paraprofessional medical care and treatment of impounded animals at the animal shelter.
Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level
receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of
the operating procedures and policies of the work unit. This class is distinguished from the Animal Shelter
Assistant in that the latter class is a part-time classification responsible for the feeding and housing of
animals in the shelter.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assists with front counter operations, including adoptions and foster care, redemptions, animal intake
and customer service; evaluates the temperament of animals for adoption; and determines ownership
of animals brought to the shelter.
Coordinates the foster care program; acts as main point of contact for the foster network; determines
appropriate placement of foster animal and ensures foster animals are being handled and cared for
properly, relays information between the fosters and the shelter.
Maintains & updates the foster database; communicates with shelter staff about animal movement to
and from off-site foster care.
Monitors animal health care at the animal shelter; and confers with the veterinarian about any animals
which may need medical treatment.
Conducts basic medical examinations of animals entering the shelter to determine health care needs
and reports findings to the veterinarian and supervisor.
Performs treatments/procedures on animals such as administering vaccines/medications, de-worming,
bathing, grooming, flea and tick removal, disease and heartworm testing, skin scrapes, and lab work.
Schedules veterinarian appointments, transports animals, and assists veterinarian with health checks
and surgical procedures.
Assists veterinarian staff in surgical procedures and ensures that all equipment and instruments are
operable and sanitized.
Animal Health Technician
Page 2 of 4
Prepares animals for surgery, induces and monitors anesthesia, recovers animals from surgery and
monitors recovery and healing.
Performs euthanasia, as necessary.
Completes and updates animal health related records; ensures adequate medical and health care supplies
are on-hand; maintains inventory of all pharmaceuticals, equipment, and supplies.
Assists the Animal Shelter Supervisor with daily operations and oversees shelter in absence of
supervisor; keeps supervisor informed; provides guidance and technical support such as training part-
time staff and volunteers; handles complaints and difficult customers.
Assists staff in the care and feeding of animals and the cleaning and maintenance of shelter facilities.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles of providing functional direction and training.
Techniques for properly handling and caring for animals.
State and local laws and ordinances relating to the proper treatment and sheltering of animals.
Basic medical protocols for the treatment of animals.
Basic understanding of pharmaceuticals commonly used in the treatment of animals.
Sterile surgical procedures.
Proper methods to restrain animals.
Methods of administering anesthetic, monitoring animals while under anesthesia, and monitoring
animals’ post-surgery.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Effectively provide staff leadership and work direction.
Assist the Animal Shelter Supervisor in the operation of an animal shelter.
Plan, organize, and coordinate the work of professional, technical, and administrative support staff.
Prioritize and handle emergency and/or stressful situations.
Safely and humanely handle a variety of animals.
Perform a variety of basic medical and emergency protocols in the treatment of animals, including
euthanasia.
Objectively evaluate animals for adoption based on their health and temperament.
Use an autoclave.
Make surgical packs.
Animal Health Technician
Page 3 of 4
Prepare animals for surgery.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree and two (2) years of progressively responsible experience performing routine
medical tasks in an animal shelter or veterinary office.
Licenses and Certifications:
Possession of a Registered Veterinary Technician license from the California Veterinary Medical Board.
Possession of, or ability to obtain, a Euthanasia Certificate within six (6) months of employment.
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in an animal health care setting and use standard office equipment, including
a computer; to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing
and speech to communicate in person and over the telephone. This classification primarily works at the
City’s animal shelter with frequent standing in and walking and/or driving between work areas. Wrist
flexion and lateral rotation are necessary in combination with grasping to handle equipment and surgical
devices. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or
calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop,
kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull
materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment and
assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees work primarily in the animal shelter with exposure to potentially infectious diseases and
hazardous physical substances. May involve exposure to dangerous and/or diseased animals. Employees
may interact with upset staff and/or public and private representatives in interpreting and enforcing
departmental policies and procedures. This position will be around animals known to cause allergies.
Animal Health Technician
Page 4 of 4
WORKING CONDITIONS
The animal shelter is a 24/7 operation. Employees must be willing to work irregular shifts, including
weekends and holidays. The facility performs euthanasia for unadoptable animals when necessary. The
animal shelter also accepts exotic animals.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employee’s Association (RPEA)
Approved By:
Date Approved:
ANIMAL SHELTER SUPERVISOR
DEFINITION
Under general direction, supervises the operations, programs and staff of the City’s Animal Shelter assuring
that humane standards of care are met for all animals and provides animal services including; impounding,
treatment, and disposal of animals; acts as a sworn Animal Control Officer for the City, performs a variety
of duties involved in the enforcement and communication of animal services codes, ordinances, and
regulations; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from Public Safety Support Services Manager. Exercises direct or general
supervision over paraprofessional, technical, and/or volunteer staff.
CLASS CHARACTERISTICS
This is a single position working supervisory classification in the City’s Animal Shelter. Incumbents are
responsible for planning, organizing, supervising, reviewing, and evaluating the work of paraprofessional,
technical and/or administrative staff and shelter volunteers. Performance of the work requires the use of
considerable independence, initiative, and discretion within established guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Oversees the daily operation and maintenance of the City’s animal shelter and manages all kennel and
facilities operations and programs.
Provides information to the press regarding shelter activities; develops and conducts adoption
campaigns, marketing strategies, and conducts and coordinates fund raising and educational events.
Develops, administers, and coordinates the Shelter’s public education and outreach program including
coordinating educational programs with school groups and businesses through media outreach,
community events, etc.
Monitors and evaluates animal services including the operation and maintenance of shelter facilities
and equipment, animal care activities and enforcement of state laws and city ordinances pertaining to
the restraint, licensing, vaccination, impoundment, care and quarantine of animals.
Supervises, trains, coaches, and evaluates full-time and part-time employees and volunteers.
Supervises staff in complex work or resolving difficult situations related to such situations such as
field investigations, court action against violators, resolving disputes with the public, and other
animal control, animal care, or shelter operations issues.
Supervises and coordinates schedules for all Shelter staff; oversees front office operations including
supervising staff, adoptions, redemptions, animal intake public and community outreach and
customer service.
Represents the Animal Shelter in the community through meetings with civic, governmental and
private groups.
Develops educational and informational materials for public distribution and provides training on the
proper care of animals.
Animal Shelter Supervisor
Page 2 of 4
Prepares administrative and technical reports, records and statistics, and manages vendor contracts,
tracks invoices, oversees facilities maintenance and assisting in divisional budget preparation; assists
in developing and monitoring project budgets and expenditures.
Prepares case files, as needed and/or assembles necessary documentation for court cases; ensures that
all necessary files and care records are complete, conducts investigations and appears in court when
required.
Responsible for the humane disposition of animals in the shelter – evaluating animals for adoptability,
networking with rescue agencies and other shelters to increase the live release rate and overseeing
euthanasia for unadoptable animals.
Oversees and coordinates the Animal Shelter’s volunteer program.
Oversees the purchasing of shelter supplies, including pharmaceuticals.
Maintains records and inventories necessary to operate the facility.
Supervises and, if necessary, assists with direct animal care including cleaning, feeding and
medicating.
Assists Public Safety and other agencies’ officers with enforcing the animal control codes and
ordinances and may act as a hearing officer in animal nuisance hearings.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
State and local laws, regulations, codes and ordinances relating to animals and animal shelters; the
control, protection, and care of a variety of domestic and exotic animals.
Operations and management of animal control shelters and field services.
Policy/procedure development and implementation related to animal care, service programs, and
administration.
Principles and theory of public administration including general administration, human resource
management, fiscal management, and accounting.
Basic understanding of pharmaceuticals commonly used in the treatment of animals.
Safety and security principles and procedures.
Basic understanding of the public budgeting process.
Animal breeds and behavior.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Animal Shelter Supervisor
Page 3 of 4
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Prepare and give public presentations on the Shelter’s activities, functions, and issues to audiences of
all ages.
Properly and safely handle and care for sick, injured, and/or fractious animals.
Compile statistics; generate reports, track revenues and expenses.
Oversee the operation of an animal shelter.
Handle a variety of animals safely and in a humane fashion.
Plan, organize, direct, and evaluate the overall activities of facility staff involved in animal
care/licensing services, and administrative activities.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college in veterinary technology or a related field, and
three (3) years of increasingly responsible experience in animal shelter, animal health care or animal
hospital operations including one (1) year of lead experience.
Licenses and Certifications:
Possession of a certificate of completion of Penal Code § 832 Course in Arrest, Search and Seizure
issued by California Commission on Peace Officer Standards and Training within six (6) months of
appointment.
Possession of, or ability to obtain, a Euthanasia Certificate.
Possession of a Registered Veterinary Technician license, or ability to obtain a Veterinary Assistant
Controlled Substance Permit, from the California Veterinary Medical Board is desirable.
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Animal Shelter Supervisor
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in an animal health care setting and use standard office equipment, including
a computer; to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing
and speech to communicate in person and over the telephone. This classification primarily works at the
City’s animal shelter with frequent standing in, walking, and/or driving between work areas. Wrist flexion
and lateral rotation are necessary in combination with grasping to handle equipment and surgical devices.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and
to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach,
and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and
objects weighing up to 50 pounds, or heavier weights with the use of proper equipment and assistance from
other staff.
ENVIRONMENTAL ELEMENTS
Employees work primarily in the animal shelter with exposure to potentially infectious diseases and
hazardous physical substances. May involve exposure to dangerous and/or diseased animals. Employees
may interact with upset staff and/or public and private representatives in interpreting and enforcing
departmental policies and procedures. This position will be around animals known to cause allergies.
WORKING CONDITIONS
The animal shelter is a 24/7 operation. Employees must be willing to work irregular shifts, including
weekends, and holidays. The facility performs euthanasia for unadoptable animals when necessary. The
animal shelter also accepts exotic animals.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
ASSISTANT ENGINEER/ASSOCIATE ENGINEER
DEFINITION
Under direct or general supervision, performs various professional field and office engineering work related
to the management, planning, design, construction, and maintenance of the City’s Capital Improvement
Program (CIP), land development, traffic engineering, public works infrastructure, and daily departmental
operations; provides project management and administration; confers with developers, contractors, and
representatives of other agencies regarding facility and infrastructure development; administers
professional services and construction contracts; administers Federal and State grant funds associated with
construction projects; provides professional staff assistance to the Deputy City Engineer, other divisions
and departments, and the public in areas of expertise; performs a variety of studies and prepares and presents
staff reports; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from a Deputy City Engineer. Exercises no direct supervision of
staff.
CLASS CHARACTERISTICS
Assistant Engineer: This the entry-level class in the professional engineering series. Initially under close
supervision, incumbents with basic engineering experience perform professional and technical engineering
work in City’s Capital Improvement Program (CIP), land development, traffic engineering, public works
infrastructure, and daily departmental operations, in addition to providing project management and
administration. As experience is gained, assignments become more varied and are performed with greater
independence. Positions at this level usually perform most of the duties required of the positions at the
Associate level but are not expected to function at the same skill level and usually exercise less independent
discretion and judgment in matters related to work procedures and methods. Work is usually supervised while
in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in
detail as they arise. Since this class is often used as a training class, employees may have only limited or no
directly related work experience.
Associate Engineer: This is the full journey-level class in the professional engineering series. Incumbents
are expected to perform the full range of professional and technical engineering work in all of the following
areas: The City’s CIP, land development, traffic engineering, public works infrastructure, and daily
departmental operations, in addition to providing project management and administration. Positions at this
level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware
of the operating procedures and policies of the work unit. Positions at this level are distinguished from the
Assistant level by the performance of the full range of duties as assigned, working independently, and
exercising judgment and initiative. This class is further distinguished from the Senior Civil Engineer in
that the latter is the full supervisory-level class in the series and has ultimate responsibility for organizing,
assigning, supervising, and reviewing the work of staff involved in a major functional area or
project/program of the Engineering Division.
Positions in the professional engineer class series are flexibly staffed and positions at the Associate level
are normally filled by advancement from the Assistant level, requiring three (3) additional years of
experience and after gaining the knowledge, skill, experience, licenses, and certifications which meet the
Assistant/Associate Engineer
Page 2 of 5
qualifications for and after demonstrating the ability to perform the work of the higher-level class. When
filled from the outside, four (4) years of prior related experience that would allow meeting the qualification
standards for the Associate level and possession and maintenance of registration as a licensed Professional
Engineer in the State of California are required.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, designs, and inspects all phases of civil engineering public works construction projects, including
defining the scope of the project; securing adequate funding from Federal and State grant programs and
other funding sources; coordinating with permitting and public utility agencies; performing historical
document research and review; surveying and engineering analysis of alternatives; preparing plans,
specifications, and cost estimates; performing research, map, and field studies and surveys; drafting
site plans with specialized computer software; applying engineering principles and practices to specific
problems; coordinating construction schedules with other projects and agencies; preparing and
reviewing cost estimates; and inspecting construction of projects to ensure compliance with
construction documents; and performs related planning and design work.
Reviews construction plans prepared by consulting engineers and private contractors to verify
compliance with City sidewalk, public utility, and improvement requirements; checks plans for
conformance with regulations regarding line, grade, size, elevation, and location of structures; reviews
engineering calculations of other engineers or engineering technicians; participates in pre-design,
construction, and utility coordination meetings and issues construction permits.
Provides construction administration, public relations, management, and inspection of public works
construction projects, including coordinating work with other divisions and City departments,
reviewing and inspecting work to ensure conformance with plans and specifications, tracking and
maintaining all project accounting, coordinating schedules, and providing public notices of projects.
Investigates field problems affecting property owners, contractors, and maintenance operations;
responds to citizen inquiries and complaints; provides information to the public at the front counter in
person, via telephone, or other means of communication regarding grading, encroachment permits,
right-of-way and property line information, utility information, slope stability and groundwater issues,
improvement plan check, and payment processes.
Reviews traffic control plans; performs speed and traffic surveys and traffic counts.
Processes subdivisions and prepares and reviews legal descriptions.
Assists with traffic engineering studies and roadway design.
Reviews and prepares traffic signal plans, timing plans, and sign and striping plans.
Reviews tract and parcel maps, lot line adjustments, and other subdivision documents.
Reviews sewer and hydrology studies and hydraulic calculations.
Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-
visual materials to become and remain current on principles, practices, and new developments in
assigned work areas.
Communicates and coordinates regularly with appropriate others to maximize the effectiveness and
efficiency of interdepartmental operations and activities.
Provides technical direction and training to other engineering and technical staff.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
Assistant/Associate Engineer
Page 3 of 5
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Civil engineering principles, techniques, policies, and procedures.
Methods, materials, and techniques used in the construction of public works projects, including water
and wastewater systems, stormwater, street, and traffic systems design.
Basic principles, practices, procedures, and standards related to City public works, engineering
infrastructure development and maintenance, and surveying.
Basic principles and practices of capital improvement program budgeting, cost estimation, funding,
project management, and contract administration.
General design, layout, and construction practices for public improvements such as streets, storm
drains, grading, and landscaping.
Subdivision engineering, plan review, mapping, and construction practices.
Bidding requirements for public works projects.
Project management and contract administration principles and techniques.
Engineering plan types, review practices, and permit filing and approval procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Modern office practices and technology, including personal computer hardware and software
applications related to the work, such as computer-aided drafting (CAD) concepts and applications and
Geographic Information Systems (GIS) programs.
Modern developments, current literature, and sources of information regarding engineering.
Principles of advanced mathematics and their application to engineering work.
Practices of researching engineering and design issues, evaluating alternatives, making sound
recommendations, and preparing and presenting effective staff reports.
Methods and techniques of effective technical report preparation and presentation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Ability to:
Conduct complex civil engineering research projects, analyze complex problems, evaluate alternatives,
make sound recommendations, and prepare effective technical staff reports.
Prepare, understand, and interpret engineering construction plans, specifications, and other contract
documents.
Conduct comprehensive engineering studies and prepare reports with recommendations.
Assist in and develop and administer contracts for professional services and construction in a public
agency setting.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations, technical written material, and City engineering policies and procedures.
Design engineering projects.
Read and understand technical drawings and specifications.
Perform mathematical and engineering computations with precision.
Recognize discrepancies from as-built to contract specifications and recommend reconciliation.
Assistant/Associate Engineer
Page 4 of 5
Make engineering design computations and check, design, and prepare engineering plans and studies.
Effectively represent the department and the City in meetings with governmental agencies, community
groups, and various business, professional, and regulatory organizations and individuals.
Direct the work of contract consultants.
Prepare and present clear, concise, and logical written and oral reports, correspondence, policies,
procedures, legal descriptions, and other written materials.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Assistant and Associate Engineer: Equivalent to a bachelor’s degree from an accredited college or
university in civil engineering or a related engineering field.
Assistant Engineer: One (1) year of professional engineering design, plan review, and project
administration experience, preferably in a public agency setting.
Associate Engineer: Four (4) years of professional engineering design, plan review, and project
administration experience, preferably in a public agency setting, or three (3) years of experience equivalent
to Assistant Engineer at the Rohnert Park.
Licenses and Certifications:
Assistant and Associate Engineer: Possession of a valid California Driver’s License by time of
appointment and a satisfactory driving record.
Assistant Engineer: Possess and maintain certification as an Engineer-In-Training.
Associate Engineer: Possess and maintain a Registered Professional Civil Engineer license in the State
of California.
Assistant/Associate Engineer
Page 5 of 5
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, including traversing uneven terrain, climbing ladders, stairs,
and other temporary or construction access points, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing and walking between work areas and to conduct inspections may be
required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or
calculator and to operate standard office equipment. Positions in this classification occasionally bend,
stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees
must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally
be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards,
vibration, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees
may interact with upset staff and/or public and private representatives in interpreting and enforcing
departmental policies and procedures.
FLSA Status: Assistant Engineer – Non-Exempt
Associate Engineer - Exempt
Employee Unit:
Approved By:
Date Approved:
ASSISTANT PLANNER/ASSOCIATE PLANNER
DEFINITION
Under direct and general supervision, performs various professional field and office planning work related
to current and advance planning, including review of development and land use applications, zoning, site
plans, and environmental documents; provides project management and administration; completes
technical assessments and prepares written project analyses; provides professional advice and assistance to
the public on planning, community development, zoning, permits, and environmental review; provides
complex professional staff assistance to the Planning Manager, other departments, and the public in areas
of expertise; performs a variety of studies and prepares and presents staff reports; and performs related
work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direct and general supervision from the Planning Manager. Exercises no direct supervision over
staff.
CLASS CHARACTERISTICS
Assistant Planner: This is the first experienced-level class in the professional planning series. Initially
under close supervision, incumbents with basic planning experience perform professional and technical
planning work in current, advance, and/or environmental planning activities. As experience is gained,
assignments become more varied and are performed with greater independence. Positions at this level usually
perform most of the duties required of the positions at the Associate Planner level but are not expected to
function at the same skill level and usually exercise less independent discretion and judgment in matters
related to work procedures and methods. Work is usually supervised while in progress and fits an established
structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Associate Planner: This is the full journey-level class in the professional planning series. Incumbents are
expected to perform the full range of professional and technical planning work in all of the following areas:
current, advance, and/or environmental planning activities and daily departmental operations, in addition
to providing project management and administration. Positions at this level are distinguished from the
Assistant Planner level by the performance of the full range of duties as assigned, working independently,
and exercising judgment and initiative. Positions at this level receive only occasional instruction or
assistance as new or unusual situations arise and are fully aware of the operating procedures and policies
of the work unit.
Positions in the professional planner class series are flexibly staffed and positions at the Associate Planner
level are normally filled by advancement from the Assistant Planner level requiring two (2) years of
experience at the Assistant Planner level and after gaining the knowledge, skill, experience, licenses, and
certifications which meet the qualifications for and after demonstrating the ability to perform the work of the
higher-level class. When filled from the outside, three (3) years of experience that meets the qualification
standards for the Associate Planner level is required.
Assistant Planner/Associate Planner
Page 2 of 5
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Reviews routine to complex commercial, industrial, and residential development proposals, plans, and
applications for issuance of zoning clearance and for compliance with appropriate codes, ordinances,
standards, laws, rules, regulations, and policies.
Reviews permit applications and building plans for completeness and compliance with current City
codes and regulations; provides interpretations of the California Environmental Quality Act (CEQA),
Subdivision Map Act, and local environmental guidelines; identifies corrective actions to be taken by
owners; recommends improvement and rehabilitation programs; conducts follow-up and re-check and
approves or denies submittals.
Reviews and signs off on plans submitted for Building and Engineering Plan Check and permits.
Coordinates with building, engineering and code compliance to receive, record and work to resolution
of zoning and code compliance complaints.
Prepares or assists in preparing and reviewing environmental impact reports; prepares written initial
studies, negative declarations, and staff reports related to development projects or City projects.
Assists the public at the front counter and on the phone, answering questions and providing information
regarding zoning, land use, development standards, approved development proposals, and the City’s
entitlement process; performs plan check functions for various projects; receives and reviews
applications for planning applications for completeness; establishes appropriate files, performs
inspections of document violations, coordinates actions with those of other agencies, and implements
appropriate procedures to correct or resolve each complaint and violation.
Serves as project manager on planning and development projects, which includes application and plan
review, coordination with project applicants and other City departments, preparation and posting of
legal notices, background research, environmental review, preparation of staff reports, scheduling
meetings and hearings, and monitoring of project implementation to verify substantial conformance
with approved plans, conditions, and mitigation measures; suggests revisions to site plans and
architecture; inspects project development sites.
Compiles information for a variety of studies and reports; researches, analyzes, and interprets social,
economic, population, and land use data and trends; researches and reviews previous entitlements and
City records; develops recommendations and prepares written reports on various planning matters and
the City’s General Plan; participates in the implementation and administration of the City’s General
Plan and development regulations.
Researches, collects, records, analyzes, interprets, and summarizes statistical and demographic
information; prepares spreadsheets and establishes and maintains a comprehensive database.
Prepares and presents staff reports for the City Council, Planning Commission, and various other
committees and advisory boards as directed; prepares research, reports, maps, and conducts briefings
and meetings.
Confers with and advises architects, builders, attorneys, contractors, engineers, and the general public
regarding City development policies and standards; provides and clarifies information relative to land
use, zoning, code interpretation, general plan compliance, signage, and other issues.
Researches and assists in preparing ordinances for review.
Participates in coordinating City planning and development related activities with other City
departments and with outside agencies.
Performs various duties related to alcoholic beverages control (ABC) and other types of business
licenses.
Refers to and applies numerous documents including the General Plan, Zoning Ordinance, California
Environmental Quality Act, Subdivision Map Act, State Planning laws, Municipal Code, Specific
Plans, Redevelopment Guidelines, emergency operations manual, historical preservation guidelines,
County tax assessor’s maps and records, building and architecture plans, etc.
Assistant Planner/Associate Planner
Page 3 of 5
Attends meetings, conferences, workshops, and training sessions; attends and participates in
professional group meetings; stays abreast of new trends and innovations in the field of urban planning
and other types of public services as they relate to the area of assignment.
Provide technical direction and training to consultants, other planning and technical staff, as needed.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Modern principles and practices of technical and legal issues of urban and regional planning, zoning,
urban economics, demographics, the California Environmental Quality Act (CEQA), and
environmental planning and program management.
Geographic, socio-economic, transportation, political, and other elements related to city planning.
Comprehensive plans and current planning and development processes.
Site planning and architectural design principles.
General concepts of architecture, landscaping, grading, drainage, and traffic and transportation
engineering as they relate to the process of urban planning.
Operational characteristics, services, and activities of a comprehensive environmental planning
program.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Project management and contract administration principles and techniques.
Researching and reporting methods, techniques, and procedures.
Recent developments, current literature, and sources of information related to planning, zoning, and
environmental review.
Practices of researching planning and land use issues, evaluating alternatives, making sound
recommendations, and preparing and presenting effective staff reports.
Principles of advanced mathematics and their application to planning work.
Methods and techniques of effective technical report preparation and presentation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Interpret planning and zoning programs to the general public; identify and respond to issues and
concerns of the public, City Council, and other boards and commissions.
Read plans and specifications and make effective site visits.
Assess, monitor, and report environmental impact on and of various City programs and services.
Assistant Planner/Associate Planner
Page 4 of 5
Analyze site design, terrain constraints, land use compatibility, utilities, and other urban services.
Conduct routine research projects, evaluate alternatives, and make sound recommendations.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Read and understand technical drawings and specifications.
Perform mathematical and planning computations with precision.
Effectively represent the department and the City in meetings with governmental agencies, community
groups, and various business, professional, and regulatory organizations and individuals.
Coordinate assigned activities with other City departments and agencies as required.
Direct the work of contract consultants.
Prepare and present clear, concise, and logical written and oral reports, correspondence, policies,
procedures, and other written materials.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Make sound, independent decisions within established policy and procedural guidelines.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Assistant and Associate Planner: Equivalent to a bachelor’s degree from an accredited college or university
in urban planning, community development, business or public administration, or a related field.
Assistant Planner: One (1) year of professional experience in planning, zoning and related community
development activities.
Associate Planner: Three (3) years of professional experience in planning, zoning and related community
development activities, or two (2) years of experience as Assistant Planner at the City of Rohnert Park.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of, or ability to obtain, a certification from the American Institute of Certified Planners is
desirable.
Assistant Planner/Associate Planner
Page 5 of 5
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, including traversing uneven terrain, climbing ladders, stairs,
and other temporary or construction access points; to operate a motor vehicle and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing and walking between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally
be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards,
vibration, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees
may interact with upset staff and/or public and private representatives in interpreting and enforcing
departmental policies and procedures.
FLSA Status: Assistant Planner – Non-Exempt
Associate Planner – Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
BUILDING INSPECTOR I/II
DEFINITION
Under direct or general supervision, performs routine to complex inspections at various stages of
construction, alterations, and repair of residential, commercial, and industrial building sites to enforce
building, plumbing, mechanical, electrical, and environmental codes, and other governing laws and
ordinances, including basic zoning, grading, fire, and safety regulations; ensures conformance with
approved plans, specifications, standards, permits, licensing, and safety standards; provides a variety of
information to property owners, developers, architects, engineers, and contractors; and performs related
duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the Chief Building Official. Exercises no direct supervision of
staff.
CLASS CHARACTERISTICS
This is a professional classification series.
Building Inspector I: This is the journey-level classification in the Building Inspector series. Initially under
close supervision, incumbents with basic experience learn City systems, operations, practices, and
procedures. As experience is gained, assignments become more varied and are performed with greater
independence. Assignments may vary with the skill and training of the incumbent. Positions at this level
usually perform most of the duties required of the positions at the II-level but are not expected to function
at the same skill level and usually exercise less independent discretion and judgment in matters related to
work procedures and methods.
Building Inspector II: This is the advanced-level classification in the Building Inspector series. Incumbents
work under general direction from assigned supervisory or managerial personnel and exercise a high level of
discretion and independent judgment in performing the full range of routine to complex inspections. Work is
normally reviewed upon completion and for overall results. Incumbents also provide lead direction and
functional supervision to clerical, technical, and professional staff.
Positions in the Building Inspector class series are flexibly staffed and positions at the II-level are normally
filled by advancement from the I-level after gaining the knowledge, skill, and experience which meet the
qualifications for and after demonstrating the ability to perform the work of the higher-level class.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Performs field inspections of new and existing commercial, industrial, and residential properties at
various stages of construction, alterations, and repair for conformance to codes, regulations, plans,
specifications, standards, and architect and engineering drawings related to foundations, framing,
electrical, mechanical, heating, plumbing, structure, finish, and a wide variety of other routine to
Building Inspector I/II
Page 2 of 4
complex building system elements; inspects a variety of structural member factors; examines grade,
quality, and treatment of a variety of materials; performs final inspections.
Confers with legal, fire, public works, and other City staff regarding building, fire, life safety, zoning,
and other code interpretations and applications.
Performs non-structural plan checking for completeness, accuracy, and code compliance for new
construction, alterations, or remodeling of existing structures; ensures compliance with applicable
codes and accepted engineering practices.
Reviews energy calculations to ensure compliance with State codes.
Performs grading inspections with an emphasis on drainable systems, compaction, subdrainage, and
environmental protection.
Initiates minor field changes on contract projects not involving structural or architectural features.
Writes “stop work” notices for work being done without permits or in an unsafe manner.
Reviews plans and applications for building permits; issues building permits; makes final inspections
and issues certificates of occupancy.
Investigates complaints regarding existing buildings or new construction to determine if code violations
or problem conditions exist.
Reviews damaged buildings for safe occupancy after fires or other disasters and occurrences.
Consults with the Chief Building Official, and City legal staff regarding legal aspects of building
inspection and other matters; attends code interpretation meetings.
Confers with and provides information to developers, engineers, architects, property owners,
contractors, and others regarding code requirements and alternatives; attends pre-construction
meetings; resolves complaints and problems.
Conducts follow-up inspections to ensure compliance; establishes and maintains accurate and complete
case files; prepares documents and evidence for court proceedings and testifies in hearings and court
proceedings, as necessary.
Prepares and maintains a variety of correspondence, reports, correction notices, and other written
materials.
Represents the City in meetings with members of other public and private organizations, community
groups, contractors, developers, and the public.
Provides needed information and demonstrations concerning how to perform certain work tasks to new
employees in the same or similar class of positions.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, practices, methods, materials, techniques, and safety standards of building construction,
building inspection, and structural design for commercial, industrial, and residential buildings.
Building, plumbing, electrical, mechanical, life safety, energy, and related codes.
Concepts and practices of non-structural plan review.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures governing the construction of assigned projects.
Building Inspector I/II
Page 3 of 4
Occupational hazards and standard safety practices necessary in the area of building inspection and
construction.
Safety equipment and practices related to the work, including safe driving rules and practices.
Mathematical principles including algebra, geometry, and trigonometry.
Record keeping principles and procedures.
Principles of providing functional direction and training.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws,
regulations, policies and procedures, and departmental policies governing the construction and
inspection of buildings.
Review, understand, interpret, and analyze construction blueprints, plans, specifications, architect and
engineering drawings, and maps for conformance with City standards and policies.
Detect faulty materials and workmanship and determine the stage of construction during which defects
are most easily found and remedied.
Coordinate and deal with contractors, engineers, and property owners, as well as investigate building
code violations and respond to inquiries and complaints in a fair, tactful, and timely manner.
Prepare clear, effective, and accurate reports, correspondence, change orders, specifications, and other
written materials; maintain accurate and precise records.
Make accurate mathematic computations.
Understand and carry out oral and written instructions.
Make sound, independent decisions within established policy and procedural guidelines.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Building Inspector I/II: Equivalent to completion of the twelfth (12th) grade, supplemented by courses in
planning, construction management, architecture, engineering, or a related field.
Building Inspector I: Four (4) years of experience in general construction or related field.
Building Inspector I/II
Page 4 of 4
Building Inspector II: Two (2) years of progressively responsible experience equivalent to Building
Inspector I with the City of Rohnert Park.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a valid International Code Council (I.C.C.) Residential Building Inspector Certificate at
the time of appointment.
Building Inspector II:
Possession of the I.C.C. Building Inspector Certificate.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to inspect various commercial and residential development sites, including traversing uneven
terrain, climbing ladders, stairs, and other temporary or construction access points; to attend meetings and
to operate a motor vehicle; vision to read printed materials and a computer screen, and make inspections;
color vision to identify materials, structures, wires, and pipes; and hearing and speech to communicate in
person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard or calculator and to operate standard office equipment. Positions in this
classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and
file information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels and controlled temperature
conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals,
mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may
interact with upset staff and/or public and private representatives and contractors in interpreting and
enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit:
Approved By:
Date Approved:
CODE COMPLIANCE OFFICER I/II
DEFINITION
Under direct and general supervision, performs a variety of routine to complex technical and public contact
duties related to the City’s code compliance program, including the identification, investigation, and
correction of violations of the City’s municipal, zoning, housing, development, and signage codes;
investigates citizen complaints of public nuisances and quality of life issues and seeks voluntary compliance
or issues citations and initiates abatement procedures; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct and general supervision from assigned supervisory or management personnel. Exercises
no supervision of staff.
CLASS CHARACTERISTICS
Code Compliance Officer I: This is the entry-level classification in the Code Compliance Officer series.
Initially under close supervision, incumbents with basic experience learn City systems, operations,
practices, and procedures. As experience is gained, assignments become more varied and are performed
with greater independence. Assignments may vary with the skill and training of the incumbent. Positions
at this level usually perform most of the duties required of the positions at the II-level but are not expected to
function at the same skill level and usually exercise less independent discretion and judgment in matters
related to work procedures and methods.
Code Compliance Officer II: This is the journey-level classification in the Code Compliance Officer series.
Positions at this level are distinguished from the I-level by the performance of the full range of duties as
assigned, working independently, and exercising judgment and initiative. Positions at this level receive
only occasional instruction or assistance as new or unusual situations arise and are fully aware of the
operating procedures and policies of the work unit. Work is normally reviewed upon completion and for
overall results.
Positions in the Code Compliance Officer class series are flexibly staffed and positions at the II-level are
normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which
meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Receives, records, and investigates complaints from the public and staff regarding violations of
building, and zoning codes, ordinances, housing standards, and health and safety regulations;
documents violations by securing photographs and other pertinent data; researches ownership records,
prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation
has occurred.
Initiates contacts with residents, business representatives, and other parties to explain the nature of
incurred violations and to encourage compliance with City codes, ordinances, and community
Code Compliance Officer I/II
Page 2 of 4
standards; initiates abatement of dangerous properties and vector control issues of vacant properties;
provides confirmation regarding code regulations to the public by telephone and in person.
Conducts drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes
possible violations at other property sites during the course of field investigations.
Prepares and issues notices of violation or noncompliance, final notices, and misdemeanor and parking
citations and other correspondence according to applicable codes and regulations; issues letters to
property owners notifying them of violation; as appropriate, affixes a notice of violation on property to
abate fire and public safety hazards and nuisances.
Meets with City planning, building, engineering, police, and public works staff and legal counsel
regarding complaints; coordinates activities with other code compliance personnel and departments.
Coordinates and conducts follow-up abatement procedures including the preparation of additional
correspondence, site visits, and communication with property owners and attorneys; conducts follow-
up investigations to ensure compliance with applicable codes and ordinances; prepares non-compliance
cases for legal action; presents testimony at hearings.
Provides information to violators, the general public, business community, and other government
agencies regarding codes, laws, and ordinances; responds to questions, complaints, and inquiries.
Drafts and recommends revisions to City code enforcement policies, procedures, and standards.
Participates in recommending, developing, and administering policies, procedures, and projects to
ensure efficient and effective code enforcement activities in compliance with City guidelines, standards,
goals, and objectives.
Performs a variety of public relations and outreach work related to assigned activities.
Maintains files, databases, and records related to citations and violations; prepares a variety of written
reports, memoranda, and correspondence.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
Provide outstanding and friendly customer service.
Create and maintain a respectful and collaborative working environment.
Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
Demonstrate care for the organization, customers, and coworkers.
Perform work of the highest quality possible.
Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, practices, methods, and techniques of code violation investigation and compliance.
Methods and procedures used in code compliance including citation issuance procedures, methods used
to obtain various types of inspection warrants, and principles used to prepare legal documents.
Practices for documenting inspections, correcting violations, and carrying through on court procedures.
Basic requirements of zoning and related codes, ordinances, and regulations.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Legal descriptions and boundary maps of real property and legal terminology as used in code
compliance.
Occupational hazards and standard safety practices necessary in the area of code compliance.
Research and reporting methods, techniques, and procedures.
Principles and procedures of record-keeping, technical report writing, and preparation of
correspondence and presentations.
Safety equipment and practices related to the work, including safe driving rules and practices.
Code Compliance Officer I/II
Page 3 of 4
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, various business, professional, educational and regulatory organizations, and with property
owners, developers, contractors, and the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Explain codes and regulations to property owners, residents, and others.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies and procedures.
Understand and explain occupational hazards and standard safety practices related to code compliance.
Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
Prepare clear and concise reports, correspondence, and other written materials.
Maintain accurate logs, records, and basic written records of work performed.
Make accurate arithmetic, financial, and statistical computations.
Operate office equipment and computer applications related to the work.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Code Compliance Officer I: Equivalent to completion of the twelfth (12th) grade supplemented by college-
level coursework or technical training in code compliance or law enforcement and one (1) year of
experience involving the interpretation of and explanation or enforcement of laws and regulations.
Code Compliance Officer II: Equivalent to completion of the twelfth (12th) grade supplemented by college-
level coursework or technical training in code compliance or law enforcement and three (3) years of
increasingly responsible municipal code compliance experience, or two (2) years as a Code Compliance
Officer I with the City of Rohnert Park.
Licenses and Certifications:
Code Compliance Officer I/II
Page 4 of 4
Code Compliance Officer I:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a certificate of completion of Penal Code § 832 Course in Arrest, Search and Seizure
issued by California Commission on Peace Officer Standards and Training within one (1) year of
appointment.
Code Compliance Officer II:
In addition to the minimum requirements for the Code Compliance Officer I:
Possession of a certificate of completion of Penal Code § 832 Course in Arrest, Search and Seizure
issued by California Commission on Peace Officer Standards and Training is required by date of
appointment.
Possession of an International Conference of Building Officials (ICBO), Statewide California
Association of Code Enforcement Officials, or other similar association certificate is desirable and may
substitute two of the four-year experience requirements.
PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use
standard office equipment, including a computer; vision to read printed materials, a computer screen, and
to operate a motor vehicle and visit various city sites; and hearing and speech to communicate in person
and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information.
When assigned to field inspection, must possess mobility to work in changing site conditions; possess the
strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level,
uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to
operate a motor vehicle and visit various city sites; possible entry into confined spaces and the use of
confined entry equipment; vision to inspect site conditions and work in progress; color vision to identify
hazards during inspections, dye testing industries and water color issues. The job involves fieldwork
requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous
materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials
and objects averaging a weight of 30 pounds, or heavier weights, in all cases with the use of proper
equipment and/or assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels and controlled temperature
conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, vibration, and hazardous physical substances
and fumes. Employees may interact with upset staff and/or public and private representatives and
contractors in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
COMMUNICATIONS SPECIALIST
DEFINITION
Under general supervision, designs, plans, and implements the City’s communications, social media, and
marketing efforts, including creating and maintaining a high level of positive public awareness of the City
through a variety of communications and marketing mechanisms; develops content, graphics, and compiles
videos and other marketing materials aimed at providing information and assistance to the general public,
community groups, organizations, partner agencies, and the media; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Assistant City Manager. Exercises no direct supervision.
CLASS CHARACTERISTICS
This journey level classification is responsible for performing the full range of assigned duties within the
City’s media relations program exercising judgment and initiative. The employee is expected to perform
assigned projects using sound judgement, the application of appropriate media relations and
communications principles, and skillful writing and presentation approaches. This class also provides
administrative support to the City Manager’s Office.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Drafts news releases, news stories, Web copy, public service announcements, newsletters, articles,
brochures, copy for annual reports, and other publications and collateral for internal and external
audiences; researches, writes, proofreads, and edits materials; coordinates media communication by
routing to the appropriate responder when directed.
Researches and compiles information and interviews a variety of individuals for writing assignments.
Serves as City photographer for marketing projects, publications, brochures, Web site, and
documentation of events; develops and maintains photo archives and graphic images; oversees
outsourced photo shoots; performs photo enhancements.
Maintains and updates news release archives and posts photos on the City’s web pages using a content
management system.
Leads or assists in concept development, coordination, implementation, and participation in special
events.
Confers with representatives of other departments, committees and vendors as required by project
assignments.
Applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and
timely manner.
Performs other duties as required.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
Communications Specialist
Page 2 of 3
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Methods and techniques of writing for a variety of media publications and platforms, in a professional
manner.
Principles and practices of writing in a variety of styles, including business, promotional, and talking
points.
Intermediate principles, methods and techniques of graphic design, layout and print production.
Methods and practices applied in design and implementation of communications projects and programs.
Methods and techniques of modern photography, including organization and maintenance of electronic
photo archives.
Public/media relations industry practices and trends.
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Recent and ongoing developments, current literature, and sources of information related to the
operations of the assigned programs.
Record-keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work,
including video production and editing, and advanced use of the use of communications tools such as
content management system/website and other software programs used for document sharing and other
communications.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Apply writing style and techniques appropriate for differing business and journalistic/public relations
purposes and for a variety of internal and external audiences.
Research, develop, proofread, and edit written materials accurately and concisely.
Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes,
regulations, and ordinances.
Appropriately implement communications projects and programs and keep abreast of politically
sensitive matters.
Recommend various modalities of disseminating marketing and other positive communications
regarding the City and its services.
Maintain accurate files, records, and archives.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Make independent decisions related to developing, writing, and distributing communications materials.
Review situations accurately and determine appropriate course of action using judgment according to
established policies and procedures.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Communications Specialist
Page 3 of 3
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or technical
training in communications, journalism, public administration, public and media relations or related; and three
(3) years of progressively responsible administrative support experience which included responsibilities for
writing materials, designing graphics, and public and relations.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various meeting sites; vision to read printed materials and
a computer screen; and hearing and speech to communicate in person, before groups, and over the
telephone. This is primarily a sedentary office classification although standing in and walking between
work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer
keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing
up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit:
Approved By:
Date Approved:
COMMUNITY DEVELOPMENT TECHNICIAN
DEFINITION
Under general supervision, performs a variety of routine to complex administrative and technical support
duties related to the intake and issuance of planning entitlements and building, plumbing, mechanical, and
electrical permits ; explains various ordinances, codes, requirements and department procedures pertaining
to land development and building improvements to project applicants and the general public.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Exercises no direct
supervision over staff; may provide training to other staff.
CLASS CHARACTERISTICS
This is a single position journey-level class that is fully competent to perform a variety of responsible duties
to assist in the provision of City services for the public. Incumbents have well-developed office support
skills and are expected to learn and apply technical and specialized rules, regulations, policies, procedures,
and activities related to the Development Services Department.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Conducts building and land use permit processing; reviews permit applications, plans, specifications,
and supporting documents for completeness and compliance with legal standards and City
requirements; calculates permit fees; collects fees, and issues receipts; issues building, plumbing,
mechanical, and electrical permits following established guidelines.
Completes planning and building review approval process building and planning applications to ensure
code compliance; resolves moderately complex issues of compliance; processes and approves plans
and accompanying documents on all types of building permits; files or routes information to appropriate
City departments and other agencies.
Provides appropriate information regarding zoning, subdivision plans, and building ordinances,
procedures, and requirements to the public including homeowners, developers, contractors, engineers,
and architects, in person and over the counter and telephone; assists the public in the application process
for building, land use, and engineering permits and other developmental processes.
Notifies applicants when plans or permits are ready for delivery or issuance; provides status updates.
Performs a wide variety of routine to complex administrative duties in support of the Development
Services Department; establishes and maintains processes, procedures and filing systems; creates and
modifies forms and handouts as necessary; prepares and proofreads a wide variety of correspondence,
letters, memoranda, reports, statistical charts, and other written materials; distributes reports internally
and to various governmental offices; organizes and assembles documents; files and catalogues maps,
photos, and other planning exhibits and documents; verifies accuracy of information; researches
discrepancies and records information.
Prepares, processes, copies and distributes agenda packets and public notices as required by law for
Planning Commission, and other commission, committee, and board meetings.
Community Development Technician
Page 2 of 4
Attends Planning Commission meetings to record and transcribe action minutes via computer and/or
other notes; sets up meetings; processes documents and/or other meeting follow up assignments.
Posts legal and public notices as required by law for various matters including public hearings, reading
of ordinances, and notices for available commission, committee and board positions.
Monitors and coordinates office paperwork and activities, distributing mail, answering phones, printing
flyers, and conducting a variety of special projects of a routine administrative nature.
Applies departmental policies and procedures in determining completeness of applications, records,
and reports; provides information and forms to the public; processes appropriate information.
Compiles information and data for statistical and financial reports; maintains a variety of statistical
records; checks and tabulates statistical data.
Maintains permit files in accordance with the City’s records retention and management policies.
Provides technical support for special events and special promotions programs.
Assists in managing the City’s website and social media accounts.
Operates standard office equipment, including job-related computer hardware and software
applications, facsimile equipment, and multi-line telephones.
Exercises technical and functional direction over and provides training to interns or clerical staff, as
assigned.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic building design and construction practices.
Planning and/or building application types, review practices, and permit filing and approval procedures.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to building, land use, and/or urban planning, sufficient to answer questions and
provide information to the public;
Business letter writing and basic report preparation.
Business arithmetic and basic statistical techniques.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Understand and explain City policies, procedures, fees, and basic planning and building codes and
regulations to the general public, permit applicants, and City staff.
Community Development Technician
Page 3 of 4
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules,
regulations, policies, and procedures.
Read and interpret plans, specifications, related construction documents, and maps.
Calculate square footage, fees and/or penalties from plans, and fees for zoning permit applications.
Perform detailed, technical, and specialized planning and zoning and/or permit support work.
Perform the full range of office and administrative support duties and tasks.
Respond to and effectively prioritizing multiple phone calls, walk-up traffic, and other requests and
interruptions.
Compose correspondence and reports independently or from brief instructions.
Maintain accurate logs and records of work performed.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Make accurate arithmetic, financial, and statistical computations.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines when responding to inquiries or providing information to the general public.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade and two (2) years of increasingly responsible
administrative experience in a municipal or county building, engineering, or planning department or
equivalent private sector experience, including a high level of public contact and customer service.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of an International Code Council Permit Technician certification within one (1) year of
appointment.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person and over the telephone. Standing and walking in work areas is frequently required; may operate
a motor vehicle. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard
or calculator and to operate standard office equipment. Positions in this classification occasionally bend,
stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees
must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds.
Community Development Technician
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
COMMUNITY SERVICES ANALYST
DEFINITION
Under general supervision, performs a variety of administrative and technical support of the Community
Services department, such as administrative, budgetary, and statistical analysis including coordinating and
conducting studies related to membership, programs, facilities, and recreation software programs; develops
procedures, methods and systems, implements and administers projects, and learns to administer contracts
and budgets including special funds; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from Community Services Manager and/or Deputy Director of Community
Services. Exercises no supervision. May exercise technical and functional direction over lower-level, part-
time, and volunteer positions.
CLASS CHARACTERISTICS
This entry level classification provides support to Community Services supervisory and management staff
by conducting administrative support activities such as budget and operational analyses and studies. The
work has technical and programmatic aspects requiring the interpretation and application of policies,
procedures, and regulations, and may involve contact with the public. As experience is gained, assignments
become more varied and are performed with greater independence. This class is solely allocated to the
Community Services Department and is distinguished from the Management Analyst I in that the latter is
the full working level of the broad Management Analyst series assigned to departments and/or divisions
within the City, which functions as a professional-level resource for organizational, managerial, and
operational analyses and studies.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Provides support to the Community Services department by performing a variety of administrative
analyses relating to the department budget, recreation programs and projects; performs special studies
related to recreation program membership and program usage; and coordinates a variety of activities
related to the day-to-day departmental operations, including cash handling.
Learns to and assists in the development, administration and implementation of activities related to
Community Services programs and services.
Learns to and researches, compiles, analyzes, and evaluates general and statistical information
regarding administrative, budgetary, and operational activities for the Community Services
Department.
Learns to and assists in monitoring budget expenditures and revenues, researches and resolves
irregularities, reviews reports to identify trends and issues, identifies projects and prepares, reviews and
implements task orders..
Assists in ensuring compliance with all Federal, State, and local laws, rules, regulations, and guidelines
related to recreation programs.
Community Services Analyst
Page 2 of 4
Coordinates Community Services Facility Fee and other special fund projects, equipment, and building
improvement.
Learns to and assists in administration of contracts, lease agreements, and logistics related to various
facility users such as contract instructors/classes and renters; inspects facility post usage, collects/holds
deposits, and works with insurance carrier on claims and recovers costs related to damage.
Requests and verifies insurance requirements at the direction of risk management.
Coordinates building repairs as directed and develops and monitors the equipment replacement funding
schedule.
Prepares reports, manuals, correspondence, agendas, minutes and other related materials for projects,
meetings and program area; and may coordinate and monitor agenda items for department and ensure
timely submission of items.
Learns to identify and resolves recreation software systems issues with vendor to ensure impacts to
operations and finances are minimized and/or eliminated.
Provides responsible customer services functions to include developing appropriate communications
methods and techniques for a variety of on-going and special projects; acts as liaison to customers,
consultants, and the general public.
Provides information and interpretation and responds to a variety of questions and concerns in a timely,
tactful and effective manner.
Learns to and assists with and revises Community Services department policies, procedures and
programs; conducts projects related to recreation programs; and coordinates program activities; and
may act as a liaison representing the department manager at department, committee and other related
meetings.
Learns to and assists in the development, implementation, and monitoring of the Community Services
Department and or program operating budget; analyzes costs; prepares a variety of fiscal, administrative
and management reports.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles of budgetary methods and practices.
Principles of administrative and statistical analysis.
Principles of business letter writing and report preparation.
Business arithmetic and basic financial and statistical techniques.
Recordkeeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs, including recreation management software, to conduct, compile,
and/or generate documentation.
Community Services Analyst
Page 3 of 4
Ability to:
Identify and understand all pertinent laws (including applicable Federal and State legislation), codes,
regulations, ordinances, policies and procedures, and standards relevant to work performed.
Collect and organize data and information using established criteria in order to determine consequences
and to identify and recommend alternatives.
Coordinate work with others.
Make effective public presentations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Make accurate arithmetic, financial, and statistical computations.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college or university with major coursework in recreation,
business administration, public administration, or a related field, and three (3) years of experience performing
responsible recreation and/or cultural community program activities. A bachelor’s degree from an accredited
college or university is highly desirable.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Must obtain American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult
within six (6) months of hire.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard,
typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
10 pounds.
Community Services Analyst
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit:
Approved By:
Date Approved:
COMMUNITY SERVICES PROGRAM COORDINATOR
DEFINITION
Under general supervision, plans, organizes, coordinates, and provides direction and oversite for one or
more recreation program; coordinates programs which may include: youth programs, aquatics, youth and
adult sports, summer programs, special interest classes, and community events; operates recreation and
sports facilities, including swimming pool, sports center, and recreation centers; provides administrative
support and program assistance to the Community Services Supervisor; fosters cooperative working
relationships with various public and private groups; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Community Services Supervisor. Exercises technical and functional
direction and provides training to part-time staff, contractors, and volunteers.
CLASS CHARACTERISTICS
This classification is responsible for recreation program coordination, administration, and/or day-to-day
operational responsibilities. Incumbents are responsible for supervising, coordinating, and participating in
recreation programs to ensure that recreation programs, activities, and services are safe and effective and
provide the highest level of customer satisfaction for public use. Responsibilities include planning,
scheduling, and directing the recreation program operations, activities, and services in a timely manner, and
performing a wide variety of tasks in the operations and activities of one or more recreation program and/or
facilities. This class is distinguished from the Community Services Supervisor in that the latter is the full
supervisory-level class and has overall program, budgetary, and administrative responsibility for multiple
recreation activities and facilities or a comprehensive recreational program.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Participates in the development and implementation of goals, objectives, policies, and priorities for
assigned services and programs; identifies resource needs; recommends and implements policies and
procedures, including standard operating procedures for assigned programs and facilities.
Plans, supervises, coordinates, reviews, and evaluates one or more recreation programs, activities,
and/or systems at one or multiple sites; establishes schedules and methods for providing community
and recreation services; recommends improvements or modifications.
Supervises, coordinates, and participates in the day-to-day operations of one or more recreation
programs and/or facilities.
Assists in the recruitment and selection of staff and provides recommendations; provides supervision,
training, orientation, and guidance to assigned staff; prepares weekly and daily schedules; provides
input and provides documentation for performance evaluations.
Works with community groups and residents in the development and coordination of recreation
programs; oversees and coordinates scheduling of activities, games, and events.
Monitors contract agreements with service providers; recruits, hires, trains, and supervises contract
employees.
Community Services Program Coordinator
Page 2 of 4
Estimates costs of supplies and materials; orders supplies and materials for projects and activities;
maintains records of purchase orders; assists in developing budget figures for specified areas; monitors
expenditures and revenues.
Updates, plans and conducts safety training and certification courses which may include first aid,
cardiopulmonary resuscitation (CPR), lifeguard, water safety instruction (WSI), Title 22, and other
courses for Recreation Services and City staff.
Plans, staffs, supervises, and implements assigned special events.
Acts as a representative to patrons and residents regarding questions, problems, concerns, and activities
in the provision of recreation program operations, activities, and services.
Participates in ensuring compliance with relevant health, safety, permitting, and licensing laws and
guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies
including ensuring compliance for insurance and liability coverage.
Travels to assigned program sites to monitor program activities.
Monitors the proper and safe use of program facilities by the general public; patrols recreational
facilities to ensure adherence to rules and ordinances; interprets and applies policies, procedures, laws,
codes, and regulations; assists in education about the enforcement of rules and regulations.
Creates marketing materials for recreational programs, including developing and preparing brochures,
flyers, newsletters, and other materials; maintains and updates informational kiosk and websites as
needed.
Administers and trains staff in the use of the automated program for registrations and program fees;
oversees rental and registration activities and ensures accurate record-keeping for program receipts.
Maintains accurate records of services and activities, including recreation schedules, program
participation and analysis, revenues, expenditures, grants, contract programs, accidents, and vandalism.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic principles of recruitment and selection, and employee and volunteer supervision and training.
Philosophy, principles, practices, and service delivery needs related to the program area(s) to which
assigned.
Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities
and programs.
Principles and practices of recreation program development, implementation, review, and evaluation.
Recreational, cultural, age-specific, and social needs of the Rohnert Park community, including seniors,
youths, adults, and teens.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the
program area(s) and facilities to which assigned.
Principles and practices of program administration, including budgeting, purchasing, and basic
supervision.
Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary
resuscitation (CPR) methods, and others related to program area.
Community Services Program Coordinator
Page 3 of 4
Principles and practices of basic fundraising activities, marketing, and public relations techniques for
the promotion of activities and programs.
Principles and procedures of record-keeping, cash handling, and report preparation.
Business arithmetic and statistical techniques.
Modern office practices, methods, and computer equipment and applications.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic
groups, and effectively representing the City in contacts with the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Plan, oversee, coordinate, review, and evaluate recreation program operations and activities, as well as
staff, contractors, and volunteers.
Plan and prepare recreation activity schedules, staffing schedules, reports, and other related program
materials.
Understand the organization and operation of Rohnert Park’s recreation programs and facilities
necessary to assume assigned responsibilities.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies,
procedures, laws, and regulations.
Handle medical emergencies and injuries in a calm and effective manner, including providing basic
first aid and adult and/or child cardiopulmonary resuscitation (CPR).
Recommend and administer program and project budgets after approval.
Prepare clear and concise reports, correspondence, and other written materials.
Operate modern office equipment including computer equipment and software programs.
Make accurate business arithmetic and statistical computations; accurately process cash transactions.
Maintain accurate logs, records, and basic written records of work performed.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college with major coursework in recreation or a
related field and two (2) years of experience performing responsible recreation and/or cultural community
program activities. A bachelor’s degree from an accredited college or university is highly desirable.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Must obtain American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult
within six (6) months of hire.
Community Services Program Coordinator
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in a standard office and/or recreational facility setting and use standard
office and/or recreation equipment, including a computer; operate a motor vehicle; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
Must possess the physical stamina to lift and move tables and chairs, arrange facilities for community events
and/or meetings. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard
or calculator and to operate standard office equipment. Positions in this classification occasionally bend,
stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push
and pull drawers open and closed to retrieve and file information. Employees must possess the ability to
lift, carry, push, and pull materials and objects weighing up to 50 pounds, in all cases with the use of proper
equipment and/or assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees may work in the field and are occasionally exposed to loud noise levels, cold and/or hot
temperatures, vibration, confining workspace, chemicals, mechanical and/or electrical hazards. Incumbents
may be exposed to blood and body fluids rendering First Aid and CPR are required to wear appropriate
attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
WORKING CONDITIONS
May be required to work a varied schedule of hours, which may include early mornings, evenings,
weekends, and holidays, at a variety of City facilities.
FLSA Status: Non-Exempt
Employee Unit: Confidential
Approved By:
Date Approved:
COMMUNITY SERVICES SUPERVISOR
DEFINITION
Under general direction, plans, schedules, assigns, and reviews the work of Community Services staff
responsible for providing a variety of recreation and community programs, services, and activities,
including youth programs, youth and adult sports, aquatics, contract activities, special events, recreation
centers, and park facilities; acts as staff to Park and Recreation Commission; performs a variety of technical
tasks and professional recreation work relative to the assigned area of responsibility; provides professional
support to the Community Services Manager; and performs related work, as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Community Services Manager. Exercises direct supervision over full-
time staff; provides technical and functional direction to part-time, contract employees, and volunteers.
CLASS CHARACTERISTICS
This is the full supervisory-level class in the Community Services Department assigned to one or more
Community Services program areas including senior programs, adults and youth sports, leisure programs,
aquatic activities, youth and teen programs, excursions and special events. Responsibilities include
planning, organizing, supervising, reviewing, and evaluating the work of Community Services’ staff either
directly or through coordinators. Performance of the work requires the use of considerable independence,
initiative, and discretion within established guidelines. This class is distinguished from the Community
Services Manager in that the latter has overall management responsibility over all recreation programs and
facilities.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, organizes, assigns, supervises, and reviews the work of assigned staff in one or more assigned
Community Services program area including senior programs, adults and youth sports, leisure
programs, aquatic activities, youth and teen programs, excursions and special events, facilities, contract
activities, and park facilities; administers multiple recreation and community programs and community
events.
Implements goals, objectives, policies, and priorities for assigned services and programs; identifies
resource needs; researches, recommends, and implements policies and procedures, including standard
operating procedures for assigned facilities.
Develops, plans, supervises, implements, and evaluates one or more recreation programs, activities,
and/or systems at one or multiple sites; establishes schedules and methods for providing community
and recreation services.
Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary
action; assists in selection and promotion.
Determines and recommends equipment, materials, and staffing needs for assigned facilities, projects,
and programs; participates in the annual budget preparation; prepares detailed cost estimates with
appropriate justifications, as required.
Community Services Supervisor
Page 2 of 4
Monitors, plans, and lays out maintenance work projects for assigned facilities; monitors and controls
supplies and equipment; orders supplies and materials as necessary; prepares documents for equipment
procurement; participates in the bid process for maintenance and repair projects.
Acts as a representative to educational institutions, community groups, private businesses, and others
regarding questions, problems, concerns, and activities in the provision of recreation program
operations, activities, and services.
Supervises and oversees the effectiveness of the recreation program operations, activities, facilities
maintenance, and community events and recommends improvements or modifications.
Assists with development of recreation contract administration and use agreements.
Evaluates community recreation needs and interests; prepares community surveys; analyzes data and
recommends new recreation programs or improvements to meet community needs.
Coordinates first aid, cardiopulmonary resuscitation (CPR), water safety instruction (WSI), and other
safety training and certification courses for Community Services staff.
Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines;
maintains and updates all records required by Federal, State, and local regulatory agencies.
Supervises the preparation of and executes program publicity brochures, press releases, flyers, and
forms.
Provides administrative support to the department, such as conducting research, performing special
projects, developing reports, or compiling statistics.
May participate in interdepartmental/interagency planning sessions specific to critical issues.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including recruitment and selection, work planning,
assignment, review and evaluation, discipline, and the training of staff in work procedures.
Philosophy, principles and practices of recreation and community service program development and
administration, including program implementation, review, and evaluation, budgeting, and purchasing.
Principles, practices, and service delivery needs related to facility rentals, classes, and community
events.
Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities
and programs through community participation.
Recreational, cultural, age-specific, and social needs of the Rohnert Park community, including seniors,
youths, adults, and teens.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures related to
recreation programming and public facilities’ usage and maintenance.
Principles and practices of contract negotiation, administration and evaluation.
Principles and practices of design, coordination, and management of fundraising activities, marketing,
public relations techniques, for the promotion of activities and programs.
Safety procedures, policies, and regulations applicable to public facilities and Community Services’
programs, including public accessibility requirements under the ADA.
Principles and procedures of record-keeping and report preparation.
Community Services Supervisor
Page 3 of 4
Modern office practices, methods, and computer equipment and applications.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic
groups, and effectively representing the City in contacts with the public.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards in the delivery of Community Services’ programs.
Supervise, train, plan, organize, schedule, assign, review, and evaluate the work of staff, contractors,
and volunteers.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies,
procedures, laws, and regulations.
Understand, interpret, and successfully communicate both orally and in writing, pertinent department
policies and procedures.
Identify problems, research and analyze relevant information, and develop and present
recommendations and justification for solution.
Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the
needs of the community.
Prepare and monitor program budgets.
Negotiate and administer contracts.
Prepare clear and concise reports, correspondence, and other written materials.
Make accurate business arithmetic and statistical computations.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
recreation administration, public or business administration, or a related field and three (3) years of
increasingly responsible experience in recreational programming, including one (1) year of lead experience.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult
by time of appointment.
A Supervisory Management Certificate from an accredited college or university is desirable.
PHYSICAL DEMANDS
Community Services Supervisor
Page 4 of 4
Must possess mobility to work in a standard office and/or recreational facility setting and use standard
office and/or recreation equipment, including a computer, to operate a motor vehicle, and to visit various
City, recreation, and meeting sites; vision to read printed materials and a computer screen; and hearing and
speech to communicate in person and over the telephone. Standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or
calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop,
kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 50 pounds, in all cases with the use of proper equipment
and/or assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees primarily work in an office environment with moderate noise levels, controlled temperature
conditions, and no direct exposure to hazardous physical substances. Incumbents partially work in the field
and may be exposed to blood and body fluids rendering First Aid and CPR and are required to wear
appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset
staff and/or public and private representatives in interpreting and enforcing departmental policies and
procedures.
WORKING CONDITIONS
May be required to work a varied schedule of hours, which may include early mornings, evenings,
weekends, and holidays, at a variety of City facilities.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
CRIME ANALYST
DEFINITION
Under general supervision, provides varied analytical support related to crime and criminal intelligence in
support of the Department of Public Safety; researches, collects, analyzes, and disseminates statistical
information and reports to departmental management used in making operational changes and decisions;
develops, summarizes, and maintains crime analysis records; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from an assigned Public Safety Lieutenant. Exercises no supervision of
staff. May exercise technical and functional direction over lower-level staff, volunteers, and crime
analysis unit interns.
CLASS CHARACTERISTICS
This is a non-sworn journey-level professional class that provides complex analytical support to the
Department of Public Safety, including maintaining databases of statistical information relating to
criminal activity in the City and evaluating the information for trends and patterns. Successful
performance of the work requires knowledge of Department of Public Safety functions and activities and
the ability to act as a resource for operational analyses and studies. Positions at this level receive only
occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating
procedures and policies of the work unit.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Compiles and analyzes information from various sources on crime and criminal intelligence to
identify patterns or trends and the mode of operation of potential suspects.
Performs complex statistical analysis on data; prepares analytical and statistical reports, charts,
graphs, maps, bulletins, and other written reports.
Prepares crime statistical summaries and reports on projections of long-term changes and crime
trends; assists with the development of tactics, strategies, and planning in response to crime trends.
Formulates theories regarding crime trends, patterns, and suspects; develops hypothetical links
between crime trends, criminals, and crime groups; makes recommendations of possible solutions to
criminal investigative problems.
Develops and maintains information system applications and databases relative to criminal activity;
audits and maintains quality control of crime analysis data through accurate data documentation;
trains new staff on crime analysis tools and databases.
Utilizes geographic information and mapping systems to create visual crime concepts illustrating
trends in the types of crimes being committed in geographical areas.
Provides statistical information for filing required crime reports with Federal and State agencies;
provides information related to crime analysis to businesses, government agencies, and the public.
Crime Analyst
Page 2 of 3
Participates on a variety of interdisciplinary committees and commissions and represents the City to the
community and other organizations.
Provides daily, weekly, and monthly bulletins and reports of crime analysis data to departmental
sections and agencies from other jurisdictions; provides crime analysis data to the public through
community briefing videos and postings to a variety of social media platforms.
Prepares and maintains various files and logs, including a daily log of public safety activities by
incident type, time of occurrence, and area.
Communicates orally, in writing, or through graphic representations and statistical summaries with
colleagues, managers, employees, the public, organized employee groups, and representatives of various
organizations.
Markets crime analysis services to department staff; trains staff and members of the public in
understanding crime analysis functions and benefits.
Performs other duties as required.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Methods and procedures of conducting crime analysis and research, including data collection,
statistical analyses, and report preparation.
Functions, organization, principles, and practices of law enforcement agencies.
Police terminology and law enforcement codes.
Principles and practices of administrative and operational analyses, research evaluation, and
methodology.
Techniques, methods, and procedures of criminal investigative procedures.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Recent and on-going developments, current literature, and sources of information related to data
analysis and the operations of the department.
Complex arithmetic and statistical techniques.
Project and/or program management, analytical processes, and report preparation techniques.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and
task coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Recognize, identify, and document crime series and patterns.
Collect, analyze, interpret, and document complex statistical data.
Understand the functions, principles, and practices of municipal public safety services.
Crime Analyst
Page 3 of 3
Analyze operational objectives and issues, evaluate alternatives, and reach sound, logical, fact-based
conclusions and recommendations; prepare reports and recommendations.
Properly develop and interpret complex tables, charts, and graphs.
Interpret, apply, and explain applicable Federal, State, and local laws, codes, regulations, and
departmental policies and procedures.
Effectively make presentations to various groups.
Plan, organize, and carry out assignments from management staff with minimal direction.
Prepare clear and effective reports, correspondence, and other written material.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Effectively use computer systems, software applications, and modern business equipment to perform
a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar
and syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and
abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in criminology, statistics,
business or public administration, or a related field and two (2) years of increasingly responsible
professional administrative and analytical experience, preferably in a law enforcement setting.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
Possession of, or ability to obtain, a valid Department of Justice Crime and Intelligence Analysis
certificate is desired.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person, and over the telephone. This is primarily a sedentary office classification although standing
and walking between work areas may be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions
in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to
retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials
and objects up to 20 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. The principal duties of this class are performed
in a public safety facility with exposure to criminal offenders, mentally ill individuals, and persons
potentially infected with communicable diseases.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association
Approved By:
Date Approved:
ENGINEERING TECHNICIAN I/II
DEFINITION
Under direct or general supervision, performs a variety of specialized paraprofessional engineering work
and office duties in support of professional engineers and inspectors for the planning, design, and
construction of both development and Capital Improvement Program (CIP) projects; maintains plan files
and engineering records; conducts field surveys, reviews plans; issues permits; maintains the database,
generates reports, and creates maps on the Geographic Information System (GIS); and performs related
work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the Deputy City Engineer. Exercises no direct supervision over
staff.
CLASS CHARACTERISTICS
Engineering Technician I: This is the entry-level class in the paraprofessional engineering technician
series. Initially under close supervision, incumbents with basic technical engineering experience perform
work such as maintaining engineering records, performing basic engineering calculations, performing field
observations and surveys, researching engineering topics, and updating maps and drawings, in addition to
performing office and field work related to assigned engineering projects and programs. As experience is
gained, assignments become more varied and are performed with greater independence. Positions at this level
usually perform most of the duties required of the II level but are not expected to function at the same skill
level and usually exercise less independent discretion and judgment in matters related to work procedures and
methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions
or changes in procedures are explained in detail as they arise. Since this class is often used as a training class,
employees may have only limited or no directly related work experience.
Engineering Technician II: This is the full journey-level class in the paraprofessional engineering technician
series. Incumbents perform the full range of technical work in all of the following areas: field observations
and surveys, researching engineering topics, and updating maps and drawings, in addition to performing
plan checks and office and field work related to assigned engineering projects and programs. Positions at
this level are distinguished from the I level by the performance of the full range of duties as assigned,
working independently, and exercising judgment and initiative. Positions at this level receive only
occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating
procedures and policies of the work unit. This class is distinguished from the professional engineering
series in that the latter is a professional level requiring completion of a four-year degree.
Positions in the Engineering Technician class series are flexibly staffed and positions at the II level are
normally filled by advancement from the I level requiring two (2) additional years of experience and after
gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and
after demonstrating the ability to perform the work of the higher-level class. When filled from the outside,
three (3) years of prior related experience that allows the employee to meet the qualification standards for
the II level is required.
Engineering Technician I/II
Page 2 of 4
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Prepares or assists in the preparation of and/or interprets specifications, plans, permits, estimates, and
reports pertaining to the construction, maintenance, and operation of a variety of engineering, land
development, utility, and other Capital Improvement Program (CIP) projects.
Maintains engineering and traffic/transportation files, including plans, studies, inspections, surveys,
maps, and other data related to engineering and transportation projects; prepares, updates, reproduces,
and distributes maps, drawings, blueprints, and other information recorded in the Geographic
Information System (GIS).
Utilizes GIS software to create and modify plot plans, topographic maps, improvement plans, and
illustrative graphics, such as charts, illustrations, and graphs for reports, drawings for design manuals,
and other projects.
Performs basic field review, design, drafting and inspection duties in connection with CIP, maintenance
and development projects.
Performs field, office, and computer-aided studies and prepares periodic and special reports based on
findings from research, studies, and surveys; and makes recommendations on findings.
Assists in the maintenance of the City’s Advanced Traffic Management System including review of
system reports, troubleshooting and coordinating with consultants and contractors
Receives, tags and logs, and reviews submitted engineering plans, maps, and related documents for
plan check including review of insurance; routes documents to consultants or developers for preceding
and following plan review; tracks status of plan checks and original documents; advises parties of
revisions and assists with the development and issuance of project conditions.
Receives and responds to information requests for base maps, parcel maps and improvement plan
information, encroachment permits, benchmarks, and other geographical data, soils reports, as-builts,
and street improvements; retrieves plans, reports, permits, and files as necessary to comply with
requests; responds to complaints from the public and resolves conflicts between owners, contractors,
developers, utility companies, and others.
Maintains and updates department records, tracking lists, permit records, and files of engineering plans,
including grading, encroachments, improvements, storm drain, landscaping, and final maps.
Assists in compliance with the City’s records retention and management schedules.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Civil engineering principles, practices, and methods applicable to office and field work involving the
design, construction, and maintenance of public works projects.
Basic design and construction practices and methods of streets, underground facilities, and related
public works infrastructure.
Engineering plan types, review practices, and permit filing and approval procedures.
Engineering Technician I/II
Page 3 of 4
Principles and practices of technical civil engineering drafting and surveying support.
Drafting and surveying equipment, computers, principles, problems, techniques, and practices.
Applicable Federal, State, and local laws, codes, and regulations, including administrative and
department policies and procedures.
Technical engineering mathematics.
Modern office practices, methods, and computer equipment and applications, including GIS concepts
and applications.
Technical report writing practices and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Prepare and review a variety of plans, specifications, maps, graphic materials, cost estimates, and
technical engineering reports.
Modify engineering drawings, topographic maps, improvement plans, and illustrative graphics using
GIS and computer-aided design software.
Perform responsible technical engineering support work with accuracy, speed, and minimal
supervision.
Read and interpret engineering plans, technical drawings, specifications, and subdivision maps.
Perform standard engineering design under professional engineering supervision.
Make mathematical calculations and accurate engineering computations and drawings.
Make and record accurate field engineering observations.
Use engineering, drafting, and surveying instruments and equipment.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Engineering Technician I/II: Equivalent to an associate degree from an accredited college in civil
engineering, drafting, surveying, mathematics, or related field.
Engineering Technician I/II
Page 4 of 4
Engineering Technician I: One (1) year of paraprofessional experience in civil engineering, drafting,
surveying, or related field.
Engineering Technician II: Three (3) years of increasingly responsible paraprofessional experience in civil
engineering, drafting, surveying, or related field, or two (2) years of experience equivalent to Engineering
Technician I at the City of Rohnert Park.
Licenses and Certifications:
Engineering Technician I and II: Possession of, or ability to obtain, a valid California Driver’s License
by time of appointment and a satisfactory driving record.
Engineering Technician II: Possession of, or ability to obtain, a certification as an Engineer-In-
Training is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is partially a sedentary office
classification, although the job involves field inspection work requiring frequent walking at inspection sites
to monitor performance and to identify problems or hazards; standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or
calculator and to operate standard office equipment. Positions in this classification occasionally bend,
stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees
must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels and controlled temperature
conditions; but may occasionally work in the field and be exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards,
and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and
private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
ENVIRONMENTAL COORDINATOR
DEFINITION
Under general direction, performs a variety of inspections, investigations, analyses, and enforcement
activities to ensure compliance with Federal, State, and local environmental laws and regulations related to
potable water, reclaimed water, solid waste and recycling, storm and sanitary sewer systems, and other
related environmental issues and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned management in the Public Works Department. Responsibilities
include providing lead direction to others, and may exercise technical and functional direction over and
provide training to lower-level staff, interns or volunteers, and contractors.
CLASS CHARACTERISTICS
This is a journey-level professional class that performs the full range of duties related to inspection,
investigation, reporting, project management, and enforcement activities required to ensure compliance
with Federal, State, and local environmental laws. Successful performance of the work requires the frequent
use of tact, discretion, and independent judgment, knowledge of departmental and City activities, and
provides technical and professional support on a variety of environmental regulatory issues. Employees at
this level receive only occasional instruction or assistance as new or unusual situations arise.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Oversees, coordinates, and manages multiple regulated programs, permits and agreements, including
the City’s MS4 Permit, Recycled Water General Permit, Water Conservation Program, Air Quality
Permits, Hazardous Waste Permits, Solid Waste Agreements, Streambed Alteration Agreement, Sewer
System Management Plan, and others.
Inspects all existing residential, industrial, and commercial areas in the City to ensure compliance with
recycling and solid waste regulations; enforces stormwater ordinance.
Follows prescribed procedures for reporting spills and other violations of the National Pollutant
Discharge Elimination System (NPDES) permit to the appropriate enforcement agency, such as the
State Water Quality Control Board.
Oversees the preparation and submission of required reports and permit applications to regulatory
agencies charged with monitoring environmental compliance matters
Inspects public and private development projects, including construction sites; ensures all sites maintain
functional stormwater best management practices and enforces municipal code when applicable.
Monitors and enforces the City’s solid waste agreements for compliance including mandatory solid
waste diversion programs.
Monitors and enforces various contracts related to natural resource management, such as weed
abatement, creek restoration, California Tiger Salamander habitat preservation, and water conservation.
Inspects storm drain systems for illicit connections and discharges; notifies property owners to correct
connections and/or discharges, initiates enforcement proceedings as necessary.
Environmental Coordinator
Page 2 of 4
Inspects, monitors, and conducts sampling of stormwater outfalls and creeks throughout the City
Receives, records, and investigates complaints from the public and staff regarding violations of
environmental laws, regulations, and codes related to public nuisance, storm drain, sanitary systems,
and solid waste and recycling.
Prepares and issues notices of violation or noncompliance, and other correspondence according to
applicable codes, ordinances, and regulations; researches property owners and property lines
information; conducts follow-up investigations to ensure compliance with applicable laws, regulations,
and codes.
Documents and maintains records of applicable code enforcement activities.
Represents the City at professional or industry group meetings and remains current on new regulations
and developments in the fields of recycled water, solid waste, water conservation, water supply, air
quality, wastewater collection and stormwater systems
Prepares and submits Federal, State, and local environmental compliance reports.
Coordinates the abatement of illegal camping activities, including collaborating with multiple
departments and outside contractors for risk assessments, hazardous waste handling and disposal.
May be assigned to participate in regular Task Force meetings by providing detailed encampment
information, analysis and recommendations for the development of City’s standard operating
procedures and policies.
Conducts environmental compliance training for City employees and the public; provides guidance and
direction to City staff related to environmental matters.
Coordinates and integrates program services and activities with other agencies and City departments.
Assists work crews with hazardous and non-hazardous clean-up related to violations of the NPDES
program and/or City’s sanitary sewer overflows.
Provides general information regarding department policies, procedures, and regulations, including
responding appropriately to complaints and requests for information and service.
Maintains files, databases, and records related to citations and violations; prepares a variety of written
reports, memoranda, and correspondence.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, practices, methods, and techniques of inspections, investigations, and enforcement activities
and compliance with applicable laws, rules, regulations, and codes.
Methods and procedures used in applicable code compliance including citation issuance procedures.
Practices for documenting inspections and correcting violations.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
potable water, stormwater and wastewater collection systems, reclaimed water, solid waste diversion,
and other related environmental issues.
Research and reporting methods, techniques, and procedures.
Principles and procedures of record-keeping, technical report writing, and preparation of
correspondence and presentations.
Environmental Coordinator
Page 3 of 4
Occupational hazards and standard safety practices and equipment related to the work, including safe
driving rules and practices.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Understand and explain occupational hazards and standard safety practices related to the work.
Identify, respond to, and investigate issues and concerns of management, City government, a variety of
professional groups, commissions, and committees, and the general public in a fair, tactful, and timely
manner.
Write and create technical publications, reports, grants, training curricula, graphs, brochures and other
materials to inform and persuade the public about water-use efficiency related topics.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Make accurate arithmetic and statistical computations.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in biology, environmental
engineering, environmental science, or related field and three (3) years of increasingly responsible
municipal code compliance or environmental program experience.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of a Water Conservation Practitioner Certification from the American Water Works
Association is desirable.
Environmental Coordinator
Page 4 of 4
Possession of a Construction General Permit Qualified SWPPP Practitioner (QSP), through California
Stormwater Quality Association is desirable.
Possession of a 40-Hour HAZWOPER Training, through OSHA is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to inspect various City facilities and construction and work sites; to operate a motor vehicle and
to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing
and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to
access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office
equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers
open and closed to retrieve and file information. May occasionally use hand and power tools. Employees
must possess the ability to lift, carry, push, and pull materials and objects weighing up to 60 pounds, or
heavier weights with the use of proper equipment.
ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels and controlled temperature
conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, vibration, and hazardous physical substances
and fumes. Employees may interact with upset staff and/or public and private representatives and
contractors in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association
Approved By:
Date Approved:
FIRE INSPECTOR
DEFINITION
Under general supervision, plans, coordinates, and performs technical work in the inspection of industrial,
commercial, and residential building facilities; enforces compliance with fire, safety, building, and zoning
laws, City and State codes, local ordinances and abatement regulations; issues fire permits; inspects the
storage and handling of hazardous materials; inspects and maintains fire protection systems including
hydrants; researches, implements, and interprets City ordinances; participates in public relations and
education programs; and performs other duties as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Fire Marshal. Exercises no supervision over staff.
CLASS CHARACTERISTICS
This is a journey level classification that performs difficult and responsible types of technical duties in
support of the Public Safety Department’s fire prevention, investigation, and code enforcement activities.
Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level
receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of
the operating procedures and policies of the work unit. This class is distinguished from Fire Marshal in
that the latter is responsible for the operations of the fire prevention program within the Public Safety
Department.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Schedules, coordinates, and conducts fire prevention and safety field inspections for commercial,
residential, schools, institutions, industrial buildings, and places of assembly.
Inspects fire prevention systems, vacant lots, residential and commercial properties for fire hazards;
identifies corrective actions to ensure conformance with codes, laws and regulations; issues permits;
issues notices of violation for non-compliance.
Performs a variety of administrative duties including recording activities in designated logs, preparing
and maintaining records, reports, forms, letters, authorizations, recommendations, and other required
procedures.
Participates in meetings and educational sessions; provides information to the public, owners,
architects, engineers, developers, contractors, labors, and public officials to explain and interpret
requirements and restrictions concerning fire code enforcement, practices and procedures.
Performs business license inspections to ensure compliance.
Inspects hydrants and ensures proper functioning; coordinates replacements with contract agency.
Respond to complaints regarding Fire/Health & safety code violations, debris, unsanitary conditions,
overgrown vegetation landscaping and/or code violations.
Assists with plan check reviews to ensure code compliance and proper installation of sprinkler and
alarm systems and other fire prevention devices and equipment.
Fire Inspector
Page 2 of 3
Stays abreast of new trends, laws, procedures, and innovations relating to Fire Code enforcement.
participates in the development and implementation of related goals, objectives, policies, and
procedures.
Attends meetings, conferences, workshops, and training sessions and reviews materials to become and
remain current on principles, practices, and new developments in assigned work areas.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Plan review code applications and general building code applications pertaining to fire code.
Basic engineering, architectural, and building design practices and procedures.
Principles, methods, and practices of modern fire prevention, fire protection engineering, and fire
suppression activities.
Life-Safety Code Provisions.
Occupancy-use Classifications.
Occupational hazards and standard safety practices necessary in the area of building and facility
inspection and construction.
Applicable Federal, State, and local laws, codes, and ordinances such as the California Fire and
Building codes.
Characteristics of a wide variety of flammable explosive materials and hazardous substances.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and Town staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Enforce regulations, firmly, tactfully, and impartially.
Detect fire hazards and make recommendations on ways to prevent and eliminate fire hazards.
Properly interpret and make decisions in accordance with laws, regulations, and policies.
Read and interpret blueprints; detect deviations from plans, regulations, and standard safety procedures.
Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate
realistic options; and recommend/implement appropriate course of action.
Prepare clear and concise reports, correspondence and other written materials.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Fire Inspector
Page 3 of 3
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade supplemented by 30 units of coursework in fire science
or building inspection and two (2) years of experience in fire prevention, building inspections, or a related
field.
Licenses and Certifications:
Possession of, or ability to obtain, an appropriate, valid driver's license with a satisfactory driving
record.
Possession of, or ability to obtain, an International Code Council (ICC) Fire Inspector I or State Fire
Marshals Fire Prevention 1A. 1B, and 1C certifications.
Possession of a P.C. 832 certificate.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to inspect various commercial and residential development sites, including traversing uneven
terrain, climbing ladders, stairs and other temporary or construction access points; to attend meetings and
to operate a motor vehicle; vision to read printed materials and a computer screen and make inspections;
and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is
needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, push and
pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift,
carry, push, and pull materials and objects weighing up to 20 pounds, in all cases with the use of proper
equipment and/or assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees work primarily in the field and are occasionally exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, substantial heights, vibration, confining
workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes.
Employees may interact with upset staff and/or public and private representatives, and contractors in
interpreting and enforcing departmental policies and procedures.
FLSA Status: Non- Exempt
Employee Unit: Rohnert Park Employee Association
Approved By:
Date Approved:
GEOGRAPHIC INFORMATION SYSTEM (GIS) TECHNICIAN
DEFINITION
Under general supervision, performs technical work in support of the City’s geographic information system
(GIS) software and related hardware; creates and maintains GIS data layers; develops, designs, and creates
cartographic maps and displays; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Deputy City Engineer. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This is a technical class that prepares, revises, and maintains a variety of maps and mapping related records,
documents, reports and special database records in the geographic information systems environment.
Initially under close supervision, incumbents learn to design maps and perform spatial data management
and analysis using GIS software products and related hardware. As experience is gained, assignments
become more varied and are performed with greater independence.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Maintains and disseminates spatial data, reads plans and maps, and performs cartography and basic
drafting in support of user and workgroup needs.
Analyzes, updates, integrates, and interprets geospatial data from internal and external sources.
Creates, manipulates, and maintains a comprehensive library of spatial data tables and layers; organizes
and converts data into relational tables; maintains relational data models as new information and table
structures are added; ensures data integrity and standards are met.
Creates and maintains a variety of maps and tabular data from a variety of sources; integrates Global
Positioning System (GPS) data and converts AutoCAD drawings into GIS formats.
Archives City record plans and assists in compliances with the City’s adopted records retention and
management policies.
Provides graphic support for City programs, projects, and presentations, including development of
maps, exhibits, displays, and brochures; creates and maintains City map templates and styles; and works
with County GIS staff, as needed.
Installs, configures, maintains, and upgrades GIS software packages and hardware equipment;
evaluates problem severity and repairs needed; troubleshoots issues and refers to specialized or higher-
level personnel and/or vendor for resolution as necessary.
Maintains user and technical operating instructions and documentation; provides training to users and
other technical staff and advises on best practices.
Stays abreast of new trends and innovations in technology related to GIS operations; researches,
recommends, and evaluates vendor solutions and technologies; implements improvements; works with
staff to maintain, revise, or improve operations and systems.
Provides status and completion updates to staff and/or users.
GIS Technician
Page 2 of 3
Exercises technical and functional direction over and provides training to interns or clerical staff, as
assigned.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Technology, hardware and software, and current applications related to GIS, including database
management, mapping and report generation, and desktop publishing systems.
Principles and practices of digitizing, data conversion, data management, and cartography.
Principles of mathematics and statistics and their application to GIS support work.
Modern office practices, methods, and computer equipment and applications related to the work,
including coordinate systems, AutoCAD, ESRI or ArcGIS, and related GIS products.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Install, configure, test, upgrade, and maintain GIS databases.
Creates, manipulates, and maintains a comprehensive library of spatial data tables and layers.
Create and modify maps, plans, and illustrative graphics using GIS software.
Deal tactfully with the customers and staff in providing information, answering questions, and
providing customer service.
Respond to and effectively prioritize a high volume of phone calls and other requests for service.
Learn and understand the organization, operation, and functions of the department as necessary to
assume assigned responsibilities.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
GIS Technician
Page 3 of 3
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college in cartography, geographic information
science, geography, information systems, computer science, or related field and two (2) years of experience
creating maps and performing spatial analysis using GIS software and/or database management technical
support.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
This is partially a sedentary office classification, although the job involves occasional field work requiring
frequent walking at inspection sites to monitor performance and to identify problems or hazards; standing
and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve
data using a computer keyboard or calculator and to operate standard office equipment. Positions in this
classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and
file information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate levels, controlled temperature conditions, and no
direct exposure to hazardous physical substances but may occasionally work in the field and be exposed to
loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration,
mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may
interact with upset staff and/or public and private representatives in interpreting and enforcing departmental
policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
HOUSING ADMINISTRATOR
DEFINITION
Under general supervision, develops, designs, implements and evaluates activities relating to the City’s
housing programs, including implementation of the General Plan Housing Element and Housing Action
Plan; assists department management staff in representing the City to a variety of private, public, and
community organizations and regulatory agencies; provides responsible technical and administrative
assistance to Department management staff; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management staff. Exercises direct or general
supervision over professional, technical, and/or administrative staff.
CLASS CHARACTERISTICS
This is a journey level specialized class that is responsible for the administration of various housing
programs and projects, including land use planning, assisting with budget administration and reporting,
contract administration, analysis, and program or project development and evaluation. Successful
performance of the work requires independent judgment and a strong knowledge of state and federal
housing law and state and regional housing policies, programs and funding sources. The work has technical
and programmatic aspects, requiring the interpretation and application of policies, procedures, and
regulations and may involve frequent contact with staff, legal counsel and the public, as well as performing
various research functions.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Develops and implements the City’s housing programs and policies consistent with the City’s adopted
Housing Element and Regional Housing Needs Allocation (RHNA).
Helps prepare updates to the City’s Housing Element.
Represents the City at regional meetings and forums related to housing plans, programs and RHNA
compliance.
Completes research and submits reports as necessary to comply with State of California housing
requirements.
Serves as staff to the City’s Mobile Home Park Rent Appeals Board (RAB).
Maintains the inventory of inclusionary and affordable housing stock within the City and tracks and
maintains ongoing affordability restrictions and reports.
Coordinates and completes various tasks such as preparing staff reports, correspondence, notices,
resolutions, ordinances and similar written materials.
Works with community organizations, public officials, consultants, non-profit groups, developers, real
estate agents, and others to develop and implement housing and economic development projects and
programs.
Housing Administrator
Page 2 of 4
Negotiates, prepares, and administers agreements and contracts associated with housing projects
including development agreements and affordable housing agreements and monitors for compliance
with adopted programs.
Oversees programs to address homelessness in conjunction with community agencies.
Analyzes, interprets and implements ordinances, laws, rules, regulations and legislation related to
housing.
Assists in the preparation and monitoring of the City’s various housing fund budgets, grants and loan
applications.
Compiles information, writes and presents technical and other reports and advises staff and decision-
makers.
Coordinates and reviews the work of consultants and clerical staff engaged in project activities.
Serves as a liaison to various local organizations representing the City on affordable housing and related
residential development matters.
Collaborates with other City officials and staff; participates in coordinating affordable housing and
homeless service program activities with other City functions including finance, engineering, building
inspection, planning, and utilities.
Attends and/or participates in public meetings, committees, and workshops including interdepartmental
working groups.
Creates and maintains minutes, agendas and supporting materials for public meetings, committees, or
working groups and develops public information and responses to public issues.
Evaluates work processes and make recommendations for streamlining program operations.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic principles, practices, and funding sources for planning and implementing housing related
programs and projects.
Basic principles and practices of project management.
Principles and techniques of conducting analytical studies, evaluating alternatives, and making sound
recommendations.
Basic procedures for planning and implementing a variety of housing activities and programs through
community participation.
Basic principles and practices of land use planning, tax increment financing, affordable housing
financing, and affordable housing program/project development.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
assigned area of responsibility.
Public relations techniques.
Techniques of contract administration.
Record-keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Housing Administrator
Page 3 of 4
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Monitor project and programmatic administrative, budgeting, and fiscal activities.
Learn and understand the organization and operation of the assigned department and of outside agencies
as necessary to assume assigned responsibilities.
Prepare clear and effective reports, correspondence, and other written material.
Make accurate arithmetic, financial, and statistical computations.
Effectively conduct meetings and make presentations to various groups.
Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate
realistic options; and recommend/implement appropriate course of action.
Maintain accurate logs, records, and basic written records of work performed.
Understand and follow oral and written instructions.
Organize own work, set priorities, and meet critical time deadlines.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in land use planning, economics,
public or business administration, or a related field, and five (5) years of professional work experience in
housing programs; economic development; government planning; or a related field.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
Housing Administrator
Page 4 of 4
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard,
typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
INFORMATION SYSTEMS ANALYST
DEFINITION
Under general supervision, assists in the planning, coordination, and implementation of the activities,
operations, and duties in support of the City's information technology network; researches, installs,
configures, and maintains all components of the data network infrastructure; implements new systems,
programs, and hardware and software upgrades; implements, monitors, and maintains network security;
coordinates assigned activities with other departments and outside agencies; provides highly technical
and complex staff assistance to the Information Systems Operations Manager; and performs related work
as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Information Systems Operations Manager. Exercises no direct
supervision of staff. May exercise technical and functional direction over and provide training to lower-
level staff.
CLASS CHARACTERISTICS
This is a single position class responsible for designing, planning, implementing, and maintaining the
City’s computer network infrastructure, including hardware, operating systems, and desktop/network
applications. Responsibilities include maintaining network firewalls, routers, and switches, administering
the e-mail system, and providing technical support to City staff. Successful performance of the work
requires extensive knowledge of information technology infrastructure, systems, operations, maintenance,
and repair. This class is distinguished from Information Systems Operations Manager in that the latter
has full management and supervisory authority in planning, organizing, and directing the full scope of
operations within the department.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Researches, installs, configures, and maintains all network hardware and software, including
switches, routers, and firewalls, for functionality and security.
Manages network architecture, including local area network (LAN) and wide area network (WAN)
technologies.
Manages multiple servers, workstations, and terminals, ensuring proper integration of these
components with existing system architecture.
Implements new systems, programs, and hardware and software upgrades; supports technical
requirements of software for users; identifies, analyzes, and resolves software and network problems.
Conducts growth analysis and planning to prepare for and minimize costs of system expansion.
Designs, implements, and upgrades network architecture to accommodate growing communication
requirements.
Maintains and troubleshoots networks, systems, and applications to identify and correct malfunctions
and other operational problems.
Information Systems Analyst
Page 2 of 4
Troubleshoots network connectivity problems; monitors the performance of the network system;
tracks possible problem areas affecting response time and prepares recommendations for correction
of problems and improvement in performance.
Works with vendor representatives to identify and correct causes of hardware and software
malfunctions and to perform enhancements; coordinates the work of outside consultants.
Implements, monitors, and maintains network security; ensures proper user accessibility; oversees
security procedures.
Defines and implements network disaster recovery; ensures hardware, software, and information
protection and file integrity; oversees backup procedures.
Develops and implements backup policies and procedures; performs system backups.
Develops, implements, maintains, and enforces policies and procedures for network administration.
Responds to inquiries from departments.
Identifies opportunities for improving service delivery methods and procedures; reviews with
appropriate management staff and implements improvements; works with City staff to maintain,
revise, or improve the overall information technology operation.
Maintains and compiles an electronic documentation library of user procedures manuals, technical
references, training manuals, handbooks and guides; maintains logs, charts, diagrams, and testing data
for City’s data, voice, and video network.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of information technology network administration, network security policies
and procedures, backup procedures, and information systems pertaining to City departments.
Network systems analysis and troubleshooting principles and procedures.
Computer hardware and software applications, including network essentials, peripheral equipment,
and network security.
Design, operations, properties, and capabilities of networks and network cabling.
Telephone, voicemail, and document imaging programs.
Operating characteristics, capabilities, and limitations of computers and related peripheral equipment.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to
municipal financial operations.
Research techniques, methods, and procedures.
Technical report writing practices and procedures.
Principles and procedures of record-keeping and reporting.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Information Systems Analyst
Page 3 of 4
Ability to:
Analyze complex network practices and operations and develop solutions.
Troubleshoot and diagnose specific problems with the network, computers, and associated equipment.
Provide recommendations on new or existing network and computer hardware and software systems.
Perform complex diagnostic and technical service.
Operate, install, maintain, configure, and troubleshoot a variety of highly technical computer
equipment and peripherals.
Perform difficult computer information system network installation, repair, and maintenance work.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and
implement recommendations in support of goals.
Interpret, apply, and ensure compliance with Federal, State, and local policies, procedures, laws, and
regulations.
Research, develop, and recommend cost-effective technical system improvements.
Prepare and maintain accurate and complete records, clear and concise reports, and technical
documentation.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software
applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and
abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
computer science, information technology, or a related field and three (3) years of responsible network
management, computer systems, systems analysis, or related experience.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of current certification in networking technology or systems administration is highly
desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 40 pounds.
Information Systems Analyst
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Approved:
INFORMATION SYSTEMS TECHNICIAN I/II
DEFINITION
Under direct or general supervision, performs a variety of technical duties in support of the City's
management information system; provides technical desktop support to users; troubleshoots hardware and
software problems associated with the City's computers, telecommunication and security systems, and
related equipment; installs hardware equipment and software applications; performs network backups;
assesses user training needs and trains users in effective use of applications; makes recommendations
regarding hardware and software acquisitions; performs database administration; and performs related
work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision by the Information Systems Operations Manager. Exercises no direct
supervision over staff.
CLASS CHARACTERISTICS
Information Systems Technician I: This is the entry level class in the information technology series.
Initially under close supervision, incumbents with basic information technology experience assist with the
implementation of new software and/or hardware and the overall maintenance of user accounts. As
experience is gained, assignments become more varied and are performed with greater independence.
Positions at this level usually perform most of the duties required of the II level but are not expected to
function at the same skill level and usually exercise less independent discretion and judgment in matters
related to work procedures and methods. Work is usually supervised while in progress and fits an
established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Since this class is often used as a training class, employees may have only limited or no directly related
work experience.
Information Systems Technician II: This is the full journey-level class in the information technology
series. Incumbents perform the full range of technical support duties related to the City’s computer,
telecommunications, and security systems, and related equipment. Positions at this level are
distinguished from the I level by the performance of the full range of duties as assigned, working
independently, and exercising judgment and initiative. Positions at this level receive only occasional
instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures
and policies of the work unit. This class is distinguished from Information Systems Analyst in that the
latter is a professional-level class, has a higher-level technical and administration responsibilities, and
requires a four-year degree.
Positions in the Information Systems Technician class series are flexibly staffed and positions at the II
level are normally filled by advancement from the I level requiring one (1) additional year of experience
and after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications
for and after demonstrating the ability to perform the work of the higher-level class. When filled from the
Information Systems Technician I/II
Page 2 of 4
outside, two (2) years of prior related experience that meets the qualification standards for the II level is
required.
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Moves and sets up workstations, including supplying computer terminal, data connection, and
telephone; builds personal computer systems from parts; installs desktop equipment, software, and
network operating systems; installs emulation software and wiring connections to the City's network;
installs, maintains, and troubleshoots voice connections, cabling, instruments, and switches; tests and
certifies each installed connection, including cellular phones, tablets, and mobile computers in public
safety vehicles; works with various vendors to support these systems.
Services existing electronic equipment requiring repair or complex preventive maintenance; performs
scheduled upgrades to existing personal computer systems and other devices.
Evaluates and diagnoses computer hardware and software problems associated with the City's
computers and related equipment; performs diagnostic testing; repairs equipment; establishes a
maintenance schedule.
Installs and supports new hardware and new and/or upgraded versions of software applications.
Performs routine tasks of local area network (LAN) and wide area network (WAN) administration;
assists users in LAN and WAN procedures and programs and in efficiently accessing network
resources.
Communicates and interfaces with end users; instructs end users concerning computer systems and
software applications.
Builds, configures, and implements application servers; performs systems backup for servers.
Assists users with operational questions or problems and in the use of computer software applications
related to specific departmental activities; provides new user training and ongoing support to keep all
end users apprised of changes and upgrades to department computer systems and databases.
Researches, analyzes, designs, and implements changes to departmental databases and other
programs.
Serves as a technical resource for maintaining, enhancing, and upgrading the department’s current
and long-term computer system operations.
Researches and tests available computer products, analyzing the relevance of different types of
software to department functions and requirements.
Coordinates with vendor representatives to resolve problems with system applications and with
troubleshooting, repair, maintenance, and programing of the portable and mobile radios in the Public
Safety system; works with software providers to accomplish specific maintenance and modifications.
Represents the department at conferences on specialized topics and at meetings with appropriate
vendors.
Provides security authorization for application access and coordinates security maintenance on
department computer systems with the Information Technology Manager and WAN administrators or
technical support staff.
Researches, evaluates, and purchases computer equipment and supplies; maintains inventory; tracks
and receives a variety of computer systems and telecommunications equipment, software applications
supplies, training materials, and related needs adhering to established purchasing policies.
Enforces information technology operational policies and procedures.
Stays abreast of current trends and developments in the field of computer software programs and
networking systems on a variety of hardware operating systems.
Performs other duties as assigned.
Information Systems Technician I/II
Page 3 of 4
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Applications and functions of computer hardware, software, and peripheral devices.
Theory and design of information technology.
Principles of database management and systems development.
Netware, Windows, and Unix operating systems; local area network (LAN) and wide area network
(WAN) design, operations, and support, such as printers, modems, scanners, routers, switches, and
other network devices and various applications.
Computer and peripheral equipment maintenance methods and procedures.
Modern office practices, methods, and equipment.
Record keeping principles and procedures.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Analyze, diagnose, and troubleshoot information technology networks, servers, and systems and
workstation hardware and software using logic to solve problems.
Operate, install, maintain, configure, and troubleshoot a variety of highly technical computer
equipment and peripherals.
Analyze and evaluate data, formulate proposals, and implement computer system plans.
Establish and maintain a computer maintenance schedule.
Write system procedures.
Learn to use new and existing software and hardware.
Present effective training programs and train users in the application and use of computer hardware
and software.
Compose clear and concise correspondence and reports.
Understand and follow oral and written instructions.
Make accurate arithmetic, financial, and statistical computations.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Organize own work, set priorities, and meet critical time deadlines.
Operate and maintain modern office equipment, including computer equipment and specialized
software applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Information Systems Technician I/II
Page 4 of 4
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and
abilities is qualifying. A typical way to obtain the required qualifications would be:
Information Systems Technician I/II: Equivalent to an associate degree from an accredited college in
computer science, data processing, or a related field.
Information Systems Technician I: One (1) year of responsible experience in personal computer system
installation and support in a networking environment.
Information Systems Technician II: Two (2) years of increasingly responsible experience in personal
computer system installation and support in a networking environment, or one (1) year of experience
equivalent to Information Systems Technician I at the City of Rohnert Park.
Licenses and Certifications:
Information Systems Technician I/II: Possession of a valid California Driver’s License by time of
appointment.
Information Systems Technician II: Possession of a Microsoft Certified Systems Engineer (MCSE)
certificate or equivalent is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data
using a computer keyboard or calculator and to operate standard office equipment. Positions in this
classification frequently bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and
file information. Employees must possess the ability to lift, carry, push, and pull materials and objects
weighing up to 40 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit:
Approved By:
Date Approved:
MANAGEMENT ANALYST I
DEFINITION
Under direction, performs a wide variety of professional, administrative and technical analysis in support
of an assigned department and/or division within the City; performs administrative, budgetary, and
statistical analysis including coordinating and conducting special studies; develops departmental
procedures, methods and systems, implements and administers projects, and administers contracts and
budgets; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned supervisory or management personnel. May exercise technical and
functional direction over lower-level, part-time, and volunteer positions.
CLASS CHARACTERISTICS
This is the experienced level classification that provides support to departmental staff by conducting day-
to-day administrative support activities and by providing a professional-level resource for organizational,
managerial, and operational analyses and studies. The work has technical and programmatic aspects
requiring the interpretation and application of policies, procedures, and regulations, and may involve
contact with the public. Positions at this level receive only occasional instruction or assistance as new or
unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This
class is distinguished from Management Analyst II in that the latter performs the most complex analytical
and technical work related to the assigned area and department and acts as a supervisor over lower-level
staff.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Provides responsible professional and technical support to assigned department and department
manager by performing a variety of administrative analyses relating to program area, projects, special
studies and coordinates a variety of activities of the day-to-day departmental operations.
Assists in the development, administration and implementation of activities related to department
activities; monitors budget expenditures, researches and resolves problems, reviews reports, identifies
projects and prepares, reviews and implements task orders.
Researches, compiles, analyzes, and evaluates general and statistical information regarding
administrative, budgetary, and operational activities and other program areas.
Prepares reports, manuals, correspondence, agendas, minutes and other related materials for projects,
meetings and program area; and may coordinate and monitor agenda items for department and ensure
timely submission of items.
Prepares and administers department contracts and agreements.
Provides responsible customer services functions to include developing appropriate communications
methods and techniques for a variety of on-going and special projects; acts as liaison to customers,
consultants, and the general public.
Management Analyst I
Page 2 of 3
Provides information and interpretation and responds to a variety of questions and concerns in a timely,
tactful and effective manner.
Assists with and/or develops and revises departmental policies, procedures and programs; conducts
special studies and projects related to program area; and coordinates program activities with
departments and divisions.
Assists in the development, implementation, and monitoring of the department and or program
operating budget; analyzes costs; prepares a variety of fiscal, administrative and management reports.
Serves as administrative coordinator on projects as required and may act as a liaison representing the
department manager at department, committee, and other related meetings.
Provides training to lower-level and new staff as required.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of public organization and administration.
Principles and techniques of budgetary methods and practices.
Principles and practices of administrative and statistical analysis.
Principles of business letter writing and report preparation.
Principles of providing work direction and coordination for others.
Applicable Federal and State laws; City, Department, and Division regulations, codes, policies, and
procedures.
Modern office practices, methods, and computer equipment.
Recordkeeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Interpret, apply, and explain complex laws, codes, regulations, and ordinances.
Modify existing policies, strategies, and/or methods to meet unusual conditions.
Analyze data and information using established criteria in order to determine consequences and to
identify and select alternatives.
Make effective public presentations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Identify and interpret technical and numerical information.
Make accurate arithmetic, financial, and statistical computations.
Management Analyst I
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Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business
administration, public administration, or a related field; and one (1) year of professional administrative
experience in program administration, management, budgetary or systems analysis. Public agency experience
is highly desirable.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard,
typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
MANAGEMENT ANALYST II
DEFINITION
Under general direction, performs a wide variety of professional, administrative and technical analysis in
support of assigned department(s) within the City; performs administrative, budgetary, and statistical
analysis including coordinating and conducting needs analyses, performs research and feasibility studies,
and evaluations for assigned projects and programs including special studies; develops departmental
procedures, methods and systems, implementing and administering projects, and administering contracts
and budgets; maintains administrative and fiscal records; fosters cooperative working relationships among
City departments and acts as liaison with various community, public, and regulatory agencies; and performs
related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from higher level management. Exercise general and direct supervision over
assigned staff, interns or volunteers and provide administrative oversight to contractors.
CLASS CHARACTERISTICS
This advanced journey level class is expected to be fully knowledgeable of departmental procedures and
precedents and to independently solve complex problems choosing the most appropriate solution among
alternatives. Employees at this level receive only occasional instruction or assistance as new or unusual
situations arise. Work is normally viewed upon completion and for overall results. Positions allocated to
this class exercise a high degree of responsibility for administrative and budgetary research and analyses
and provide recommendations for consideration by administrative officials. This class also functions as a
supervisor over lower-level positions. Management Analyst II is distinguished from Senior Analyst in that
the latter is the highest-level analyst in the series and is allocated to the City Manager’s Office.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assists in developing goals, objectives, policies, procedures, work standards, and administrative control
systems for the department to which assigned.
Participates in and oversees the development and administration of departmental budgets; monitors
revenues and expenditures; identifies and recommends resolutions for budgetary problems.
Coordinates and performs professional-level administrative and programmatic work in such areas as
budget development, financial administration and reporting, grants, purchasing, database management,
contract administration, management analysis, public information, and program evaluation.
Plans, oversees, and administers highly complex department-specific programs and projects; develops
and manages program budgets, including revenue projections, multi-year cash flow analysis, cost
containment, and grant funds disbursement; directs all aspects of assigned programs, including legal and
regulatory compliance; receives, reviews, and organizes program applications; ensures that awards stay
within funding limits; participates on various committees and may present committee recommendations
to the Council; sends award letters to program applicants; represents the City to applicants.
Management Analyst II
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Serves as a liaison to employees, public, consortiums, committees, private organizations, community
groups, and other organizations; provides information and assistance to the public regarding the
assigned programs and services; receives and responds to complaints and questions relating to assigned
area of responsibility; reviews problems and recommends corrective actions.
Participates in the development and implementation of new or revised programs, systems, procedures,
and methods of operation; compiles and analyzes data and makes recommendations regarding staffing,
equipment, and facility needs.
Conducts a variety of analytical and operational studies regarding departmental and programmatic
activities, including complex financial, budget, personnel, operational, or administrative issues or
questions that may include confidential and privileged subject matters; evaluates alternatives, makes
recommendations, and assists with the implementation of procedural, administrative, and/or operational
changes after approval; prepares comprehensive technical records and reports, identifies alternatives,
and makes and justifies recommendations.
Assists in the development and reporting of alternate funding sources and ensures compliance with
Federal, State, and funding agency and City accounting and reporting requirements and applicable laws,
regulations, and professional accounting practices.
Prepares and presents Council agenda reports and various other commission, committee, and staff reports,
resolutions, ordinances, and correspondence regarding assigned activities.
Confers with other management staff regarding provision of administrative and support services,
including contracts, agreements, and grant reporting.
Maintains accurate records and files; develops storage of records and retention schedules.
Assists with and coordinates and organizes community events; represents the City to residents in
explaining City policies; provides outreach and public education programs to the community.
Participates on a variety of interdisciplinary committees and represents the City to a variety of community
and stakeholder groups.
Communicates orally, in writing, or through graphic representations and statistical summaries with
colleagues, managers, employees, the public, organized employee groups and representatives of various
organizations.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Principles and practices of leadership.
Principles and practices of public organization and administration.
Project and/or program management, analytical processes, and report preparation techniques;
administrative programs such as, but not limited to, purchasing, human resources, risk management,
finance, budgeting, and other related governmental programs.
Organizational and management practices as applied to the analysis, evaluation, development, and
implementation of programs, policies, and procedures.
Basic principles, practices, and procedures of funding sources and grant funds disbursement.
Management Analyst II
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Basic principles and practices of employee supervision, including work planning, assignment, review
and evaluation, and the training of staff in work procedures.
Research and reporting methods, techniques, and procedures.
Sources of information related to a broad range of municipal programs, services, and administration.
Applicable Federal, State, and local laws, codes, and regulations.
Public relations techniques.
Principles and practices of public agency budget development and administration and sound financial
management policies and procedures.
Principles and practices of contract administration and evaluation.
Recent and on-going developments, current literature, and sources of information related to the
operations of the assigned department.
Record keeping principles and procedures.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Assist in the development of goals, objectives, policies, procedures, and work standards for the
department.
Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities.
Plan and conduct effective management, administrative, and operational studies.
Plan, organize, and carry out assignments from management staff with minimal direction.
Train staff in work procedures.
Conduct research on a wide variety of administrative topics including grant funding, contract
feasibility, budget and staffing proposals, and operational alternatives.
Analyze, interpret, summarize, and present administrative and technical information and data in an
effective manner.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Management Analyst II
Page 4 of 4
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business
administration, public administration, or a related field; and two (2) years of professional administrative
experience in government, including experience in budget, strategic planning, policy analysis, and
organizational development.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard,
typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
OFFICE ASSISTANT
DEFINITION
Under direct supervision, provides a variety of office support activities to an assigned City department,
which may include word processing, data entry and organization, telephone and counter reception, receipt
of payments, processing of invoices for approval, record-keeping and filing, report preparation; provides
general information and direction in assistance to the general public; and performs related duties, as
assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from assigned supervisory or management personnel. Exercises no supervision
of staff.
CLASS CHARACTERISTICS
This is an entry-level classification. Initially under close supervision, incumbents with basic clerical
experience are given detailed instructions to perform basic administrative and office support duties,
including document preparation, record-keeping, compiling, and organizing information from various
sources, screening phone calls, visitors, and mail, and directing questions to the appropriate staff. As
experience is gained, assignments become more varied and are performed under general supervision. Work
is supervised while in progress and fits an established structure or pattern, exceptions or changes in procedures
are explained in detail as they arise. Since this class is often used as a training class, employees may have
only limited or no directly related work experience. Eventually, positions will attain a level of experience to
receive only occasional instruction or assistance as new or unusual situations arise and where they are fully
aware of the operating procedures and policies of the work unit. This class is distinguished from the
Administrative Assistant classification in that the latter performs more advanced administrative and office
support duties requiring additional training and/or experience and may provide technical and functional
direction to lower-level office support staff.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Performs a wide variety of routine office administrative duties to support departmental operations,
including filing, preparing records and basic reports, accounts payable, cashiering duties, processing
permits and licenses.
Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and
records information.
Assists in compliance with the City’s adopted records retention and management policies.
Assists in updating the City’s website and social media accounts.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and program policies and procedures in determining
completeness of applications, records, and files.
Office Assistant
Page 2 of 4
Prepares, copies, collates, and distributes a variety of documents, including agendas, claims, bid
packages, contracts, informational packets and specifications; tracks routing; ensures proper filing of
copies in departmental or central files.
Screens calls, visitors, and incoming mail; assists public at front counter and directs public to
appropriate locations and/or staff; responds to complaints and requests for information; upon direction,
applies regulations, policies, procedures, systems, rules, and precedents in response to inquiries and
complaints from the public; enters public calls into appropriate computer databases; directs callers to
appropriate City staff as necessary.
Composes, types, formats, and proofreads a variety of routine reports, letters, documents, flyers,
brochures, calendars, and memoranda; types from rough drafts, verbal instructions, or transcribing
machine recordings; checks drafts for punctuation, spelling, and grammar; suggests corrections.
Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail; prepares and
distributes outgoing mail.
Compiles information and data for administrative, statistical, and financial reports; checks data;
prepares and assembles reports, manuals, articles, announcements, and other informational materials.
Maintains and updates departmental record systems; enters and updates information with departmental
activity, inventory files, and report summaries; retrieves information from computer application
systems as required.
May maintain calendars and make meeting arrangements; schedule meetings between City staff and
other groups or organizations; arrange for necessary set-up and materials to be available at meetings.
Gathers, assembles, updates, and distributes a variety of department or City specific information, forms,
records, and data as requested.
May monitor and order office and other related supplies; assist in preparing, processing, and tracking
purchase requisitions for services and materials.
Receives vendor invoices; routes request for payment to staff for approval.
Performs cashiering duties; receives money and issues receipts; collects and accounts for service fees.
Coordinates workshops and classes; assists with special event programs; assists in coordinating
reservations, scheduling, and use of equipment and facilities.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of data collection and report preparation.
Basic accounting methods, procedures, and terminology.
Principles of business letter writing.
Basic principles of record-keeping and cash handling.
Techniques for providing customer service by effectively dealing with the public and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Office Assistant
Page 3 of 4
Ability to:
Learn to respond and effectively prioritize multiple phone calls and other requests for service.
Learn and explain administrative and departmental policies and procedures.
Compose correspondence and reports from instructions.
Make accurate arithmetic computations.
Perform responsible clerical support work with accuracy and speed under general supervision.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Organize, maintain, and update office database and records systems.
File materials alphabetically, chronologically, and numerically.
Schedule and coordinate projects; set priorities; adapt to changing priorities; meet critical time
deadlines.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Learn to understand and apply pertinent laws, codes, regulations, policies and procedures, and standards
relevant to work performed.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade and one (1) year of experience performing paid or
unpaid general office tasks.
Licenses and Certifications:
Ability to obtain a valid California Driver’s License by time of appointment and a satisfactory driving
record may be required for some positions.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; vision to read printed materials and a computer screen; and hearing and speech to communicate
in person and over the telephone. This is primarily a sedentary office classification although standing and
walking or driving a motor vehicle between work areas may be required. Finger dexterity is needed to
access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate
standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and
pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift,
carry, push, and pull materials and objects up to 10 pounds.
Office Assistant
Page 4 of 4
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
PERFORMING ARTS CENTER MANAGER
DEFINITION
Under general direction, plans, organizes, oversees, coordinates, reviews, and performs professional work
related to the operations and activities of the Spreckels Performing Arts Center (PAC); oversees the
Spreckels Education Program; supervises program planning, fundraising and development, box office and
automated ticket sales; manages facility services and rentals, and assists with budget development and
maintenance; oversees and administers facility rental processes and procedures; supervises staffing;
develops, implements, and evaluates all programs, services, and activities for the PAC; assumes
responsibility for the overall artistic vision, exercise artistic control of the theatre’s production choices,
directorial and design choices, including auditions, interviews and hires all theatre artists; and performs
related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Deputy Director of Community Services. Exercises direct and general
supervision over professional, technical, and administrative support staff.
CLASS CHARACTERISTICS
This is a single position that oversees, directs, and participates in the daily functions, operations, projects,
and activities of the PAC, including short- and long-term planning and development and administration of
program policies, procedures, and services. Incumbent also oversees and develops curriculum for the
Spreckels Education Program. Successful performance of the work requires a professional background in
the performing arts, ability to oversee productions, facility maintenance and rental, business operations,
marketing, fundraising and public relations. The incumbent works a varied schedule based on the schedule
and needs of the PAC activities.
EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)
Management reserves the rights to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Assumes management responsibility for the functions, services, and activities of the PAC.
Directs plays and schedules and oversees rehearsals, production meetings, and design meetings.
Researches and evaluates scripts, reviews and articles, and music to make play and musical selections
for the season; schedules plays and musicals each season, including all rehearsals and performances.
Responsible for casting, hiring contracted directors, musical directors, choreographers, costume
designers, musicians, etc. for all major productions at the PAC.
Supervises, trains and directs the PAC’s full and part-time staff, contract directors, actors, technical
crews, and volunteers.
Creates and manages the Master Performance Calendar.
Oversees set design, construction, props, sound effects, projections and lights.
Develops and implements a marketing program for theatre productions, prepares or oversees program
and event announcements, press releases, posters and publicity brochures.
Oversees Spreckels Education Program, creating curriculum, hiring instructors, choosing plays,
interfacing with parents, and creating administrative documents.
Performing Arts Center Manager
Page 2 of 4
Negotiates contracts for users of the PAC and ensures contract compliance.
Oversees and actively participates in the PAC's fundraising and development efforts, including
sponsorship, subscription and membership programs.
Manages box office activities.
Maintains records and prepares reports summarizing performance activities, cost and effectiveness.
Oversees concession sales, purchasing and vendor relations, and ABC license.
Prepares budget recommendations, and controls and tracks expenditures.
Develops, recommends and implements long-range planning activities.
Supervises the maintenance of the facility.
Coordinates PAC activities with other City departments.
Selects, trains, mentors, supervises and evaluates staff and volunteers.
Develops and maintains positive relations with community groups.
Recommends rental policy, fees and rental rates for programs and facilities.
Maintains and directs the maintenance of working and official program files.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles, practices, and strategies of theatre and performing arts production and programming.
Theatre literature spanning periods and style, including text analysis and research.
Stage direction of all styles of theatre production.
Theories, principles, and practices associated with student support services, student learning, and
student success.
Principles and practices of enrollment management.
Principles and practices of fiscal management, strategic and facilities planning.
Pertinent federal and state laws and regulatory provisions.
The development, implementation, and assessment of student learning and/or service area outcomes.
Principles and practices of technology and software use for databases, accounting, spreadsheets, and
other business processes, including box office management and software.
Budget development, administrative practices, and organizational and management practices as applied
to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
Principles and practices of employee supervision, including work planning, assignment, review and
evaluation, and the training of staff in work procedures.
Theatre Arts curriculum and standards for competent instruction.
Methods and techniques for the development of presentations, business correspondence, and
information distribution; research and reporting methods, techniques, and procedures.
Principles and procedures of record keeping, technical report writing, and preparation of
correspondence and presentations.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Performing Arts Center Manager
Page 3 of 4
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, students, and City staff, including individuals of various ages, various socio-economic and
ethnic groups.
Ability to:
Effectively lead employees and teams.
Develop, implement, and evaluate programs and services.
Utilize data and assessment outcomes to make improvements for programs and services.
Inspire and motivate others toward goal achievement.
Counsel, direct and facilitate professional development of employees.
Develop and monitor budgets and effectively utilize resources.
Effectively manage priorities.
Use independent judgment in the interpretation and application of rules, regulations, policies, and
procedures.
Provide leadership and work collaboratively and productively with all stake holders.
Recruit, select, supervise, and evaluate employees.
Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws,
and regulations.
Effectively manage theatre or performing arts programs and productions.
Effectively organize and coordinate the rehearsal process, set objectives, and schedule and evaluate
progress.
Effectively represent the PAC community, business and professional organizations.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective technical staff reports.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Understand scope of authority in making independent decisions.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience which would provide the required knowledge, skills, and
abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with coursework in theatre,
performing arts, or a related field and four (4) years of increasingly responsible supervisory experience in
stage direction or theatre production and programming.
Licenses and Certifications:
Ability to obtain a valid California Driver’s License by date of appointment and a satisfactory driving
record may be required.
A Supervisory Management Certificate from an accredited college or university is desirable.
Performing Arts Center Manager
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting, a Theatre environment, and a classroom
environment, and use standard office equipment, including a computer; vision to read printed materials and
a computer screen; and hearing and speech to communicate in person and over the telephone. This is
primarily a sedentary office classification although standing and walking between work areas is required
and driving between work areas or other locations may be required. Finger dexterity is needed to access,
enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and
closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull
materials and objects up to 25 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment, theatre environment, and a classroom environment with
moderate noise levels, and occasionally loud noises, controlled temperature conditions, some exposure to
dust or allergens in the course of designing/constructing a theatre set and no direct exposure to hazardous
physical substances. Employees may interact with upset staff, students, and/or the public in interpreting
and enforcing program policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
PROJECT MANAGER
DEFINITION
Under general direction, performs contract administration and supervision of capital improvement projects
involving City facilities; supervises, coordinates, and implements assigned projects and activities; coordinates
projects and activities with other City divisions, developers, and outside agencies from inception through and
including final construction; performs budgetary, fiscal, organizational, and administrative studies; conducts
field inspections of City facilities and City-maintained areas; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the assigned management staff. Exercises technical and functional
direction over and provides training to lower-level staff.
CLASS CHARACTERISTICS
This is a professional class with project development, administrative, project management, project
accounting/budget, and day-to-day operational responsibilities. Specific responsibilities require
comprehensive knowledge of the development and provision of project management, as well as practices
of construction, architecture, and engineering, the ability to organize and oversee the work of staff and/or
contractors, to coordinate and oversee inspection activities, and the ability to execute various administrative
responsibilities with heavy emphasis on creating specialized designs and maintenance systems. Positions
at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully
aware of the operating procedures and policies of the work unit.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Serves as project manager for capital improvement projects, including supervising and coordinating the
activities of consultants during design, bid document and specification preparation, and project
implementation; develops and recommends awards of contracts; performs construction management.
Develops and implements plan check reviews and inspections of various projects for compliance with
City standards; attends staff review committee and design review meetings; coordinates projects with
community groups to ensure community support and understanding of each project.
Plans, directs, and coordinates the department’s capital improvement project work plans; meets with
staff to identify and resolve problems; assigns projects and programmatic areas of responsibility;
reviews and evaluates work methods and procedures.
Prepares and reviews bid documents, requests for proposals, and contracts; assists in the bid process
for services and materials related to various projects; participates in the selection of contract services;
verifies contract insurances, licenses, experience, and references meet City standards.
Inspects, tracks, and evaluates contractor performance and progress according to industry standards.
Coordinates activities to ensure smooth and cost-effective operations.
Participates in the development and administration of the Capital Improvement Program Budget; in
collaboration with others, monitors approved budget, approves expenditures, forecasts additional funds
needed for project implementation, and recommends adjustments as necessary.
Project Manager
Page 2 of 4
Prepares and monitors capital improvement project schedules and coordinates implementation of
assigned projects through completion.
Coordinates the development of long-range design goals, planning objectives, and development
standards for public right-of-way improvement projects.
Performs inspections during all phases of infrastructure and capital improvement construction projects
for conformance with approved plans, specifications, contract provisions, and safe work practices in
accordance with all applicable laws, codes, and regulations.
Represents the City in negotiating and conferring with consultants, outside jurisdictions, agencies, City
staff, and others involved in capital improvement project execution.
Researches and responds to questions and provides information to contractors, City staff, and the
public; investigates complaints; recommends corrective actions to resolve issues; interprets operating
policies and procedures to staff and the public.
Evaluates and maintains records on the status of projects; prepares reports and correspondence.
Conducts research on new ideas for projects; evaluates City and community needs and recommends
projects to meet those needs; recommends modifications projects, policies, and procedures as
appropriate.
Identifies funding sources for future projects; researches grant opportunities; prepares and submits grant
applications.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in
the fields of construction project management, landscape architecture, park design, recreational social
ecology, and urban environmental resource/open space management.
Coordinates and assists with the environmental review process (CEQA and NEPA) for assigned
projects.
Engages community input by giving public presentations, designing and conducting surveys,
responding to daily email and phone inquiries from the public.
Drafts reports and correspondence for department management staff, City management, City Council,
and other agencies.
Performs related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Methods and techniques for the development of presentations, contract negotiations, business
correspondence, and information distribution; research and reporting methods, techniques, and
procedures.
Principles and practices of planning and engineering including the design, construction, and
maintenance requirements of capital improvement projects.
Modern developments, current literature, and sources of information regarding planning and
engineering.
Capital Improvement Program budgeting and funding practices.
Principles and practices of project management and evaluation, including goal setting, scheduling, the
development of objectives, work planning and organization, budgeting, purchasing, and contractor
management.
Project Manager
Page 3 of 4
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies
and procedures relevant to assigned area of responsibility.
Modern office practices, methods, and computer equipment and computer applications.
Records management principles and practices.
Techniques for effectively representing the City in contacts with governmental agencies, community
groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Research, design, prepare, and evaluate plans, contracts, and specifications for accuracy and
conformance with accepted standards, compliance with appropriate laws, codes, regulations, and
community needs.
Examine plans, specifications, designs, cost estimates, and legal descriptions for a variety of capital
improvement construction projects.
Develop and administer contracts for professional services in a public agency setting.
Conduct projects, evaluate alternatives, make sound recommendations, and prepare technical reports.
Interpret, apply, explain, and ensure compliance with Federal, State, and local laws, rules, regulations,
policies, and procedures.
Understand, interpret, and successfully communicate both orally and in writing, pertinent department
policies and procedures.
Identify problems, research and analyze relevant information, and develop and present
recommendations and justification for solution.
Plan, organize, direct, and coordinate the work of technical, administrative support, and contract
personnel, as needed; delegate authority and responsibility.
Prepare and administer budgets; allocate limited resources in a cost-effective manner.
Effectively conduct meetings and make presentations to various groups.
Prepare clear and concise reports, correspondence, and other written materials.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Operate office equipment and computer applications related to the work.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
engineering, architecture, or a related field and four (4) years of increasingly responsible experience in
coordinating capital projects, planning or designing public facilities, or involvement in construction
management for public projects.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Project Manager
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, including traversing uneven terrain, climbing ladders, stairs,
and other temporary or construction access points, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing and walking and driving between work areas is required. Finger dexterity
is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees occasionally work in the field and
may be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards,
vibration, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees
may interact with upset staff and/or public and private representatives in interpreting and enforcing
departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
PROPERTY AND RECORDS SUPERVISOR
DEFINITION
Under general direction, organizes, oversees, coordinates, and reviews the work of staff performing
technical and administrative support related functions of the Public Safety Department including records
management and property and evidence preservation; oversees the effective use of resources to improve
organizational productivity and customer service; provides complex and responsible support to Command
Staff in areas of expertise; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Public Safety Deputy Chief. Exercises direct or general supervision
over technical, and/or administrative staff.
CLASS CHARACTERISTICS
This is a working supervisory classification that has operational responsibility, and acts as official
Custodian of Records for the Property and Evidence Unit and the Records Bureau of the Public Safety
Department. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating
the work of Records Clerks and Property Technicians. Performance of the work requires the use of
considerable independence, initiative, and discretion within established guidelines.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Organizes, directs, and participates in the daily functions, operations, and activities Property and
Evidence Unit and the Records Bureau; maintenance, processing, distribution, security, control and
destruction of police records and physical property/evidence.
Supervises, trains, and evaluates the performance of assigned staff; interviews and selects employees
and recommends disciplinary actions; assigns employee duties and reviews work to ensure compliance
with established standards, guidelines, and procedures.
Supervises and controls the maintenance, release, and purging of Police records and other documents;
responds to requests from City departments, law enforcement, and other outside agencies, and the
public; determines appropriateness of releasing records according to established requirements; oversees
and participates in the printing, duplication and preparation of records, files, and reports for release.
Compiles information and statistics and prepares and maintains a variety of records, reports, and files
related to crime, victims, suspects, witnesses, cases, accidents, and assigned activities.
Receives, stores, and ensures the proper safekeeping and control of physical evidence/property in the
possession of the department; maintains manual and computerized records of the evidence/property;
coordinates the proper release of evidence/property to its rightful owner or dispose of unreturnable
items in a manner prescribed by department policies and procedures, court orders, and federal and state
laws.
Oversees the assembly, maintenance, updates, and distributes a variety of department specific
information, forms, records, and data as requested; prepares and maintains a variety of databases and
reports.
Property and Records Supervisor
Page 2 of 4
Directs and participates in the development, implementation, and maintenance of automated systems
within the Property and Records division including files that support systems in other areas.
Organizes and maintains various public safety administrative, reference, imaging, and follow-up files;
purges files in accordance with the records retention policy.
Serves as a technical resource to City personnel, outside agencies, and the public concerning public
safety records and evidence activities; responds to inquiries and provides detailed and technical
information concerning records, and property and evidence requirements, laws, codes, regulations,
policies, and procedures.
Monitors and assesses records, and property and evidence operations and activities for operational
efficiency; assists in the development and implementation of policies and procedures to enhance
operational efficiency as directed.
Attends and participates in various meetings and training sessions as assigned; participates in records
and property and evidence related organizations and meetings; schedules and conducts training
activities for subordinates as appropriate.
Registers and reports on sex, narcotic, and arson offenders in compliance with applicable laws.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures.
Operations, policies, procedures, and functions of the Public Safety Department.
Applicable Federal, State, and local laws, regulatory codes, ordinances, rules and procedures relevant
to division operations such as property and evidence and the release and purge of information and
records, including the Public Records Act and Uniform Crime Reports (UCR).
Modern principles, laws, and methods of management, organization, and administration.
Computerized public safety systems, including; RMS, and National Crime Information Center (NCIC).
Property and evidence management concepts, methods and practices, including planning, organizing
and directing the receipt, storage, safeguarding, disposal, distribution and record keeping for property,
narcotics, cash, and firearms.
Laws, codes and ordinances governing the proper collection, storage and disposition, and destruction
of property and evidence; and registration of felony offenders.
Techniques and methods of statistical research and reporting; methodologies used in maintaining and
reporting crime statistics.
Business math and basic accounting.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Property and Records Supervisor
Page 3 of 4
Computers and software programs related to public safety operations such as the Records Management
System (RMS) to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Establish or revise policies or procedures to ensure the preparation, updating, legal release, disposal or
destruction of records and property or evidence.
Interpret and apply laws and regulations governing the maintenance of police records and property and
evidence.
Research and compile statistical information.
Supervise and control the maintenance and release of Police records, files and documents.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible work
experience involving the processing, retention, and release of Police and/or Fire property, evidence, and/or
records, including one (1) year of lead experience.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Possession of a Records Supervisor Certificate issued by the California State Commission on Peace
Officer Standards and Training (P.O.S.T.) is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, including traversing uneven terrain, climbing ladders, stairs,
and other temporary or construction access points, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
Property and Records Supervisor
Page 4 of 4
classification although standing and walking between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry,
push, and pull materials and objects weighing up to 10 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with constant interruptions, moderate noise levels, controlled
temperature conditions, Employees regularly interact with upset public and private representatives in
providing services. The principal duties of this class are performed in a police station environment with
exposure to criminal offenders, mentally ill individuals, and persons potentially infected with
communicable diseases.
WORKING CONDITIONS
Must be willing to work irregular shifts, including weekends and holidays. Must be willing to be subject
to called back, held over or called-in to maintain minimum staffing levels. Must be able to pass a thorough
background investigation.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
PROPERTY TECHNICIAN
DEFINITION
Under general supervision, performs a variety of technical support activities associated with the tracking,
handling, and safekeeping of evidence and found property for the Department of Public Safety, including
maintaining the physical integrity and control of evidentiary items in the City’s custody; responding to
requests for evidentiary items from a variety of sources; data input, material cataloging, processing and
disposal; and maintaining the chain of evidence; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Property and Records Supervisor. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a non-sworn journey-level class responsible for a variety of technical duties related to the provision
of evidence handling. Incumbents with well-developed technical and support skills are expected to learn
specialized rules, regulations, policies, procedures, and activities related to the property and evidence
function and to apply them independently. Successful performance of the work requires knowledge of
Department of Public Safety functions and activities and the ability to interact with a variety of individuals
and groups. Positions at this level receive only occasional instruction or assistance as new or unusual
situations arise and are fully aware of the operating procedures and policies of the work unit. This class is
distinguished from other clerical and technical support classifications in that incumbents perform
specialized duties related to the processing of criminal filings.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Receives property and evidence, documents the receipt, maintains the physical integrity and control
and the chain of custody, and physically stores property and evidence in the designated property and
evidence room.
Prepares evidence for submittal to outside agencies or labs for analysis, including packaging, securing,
and preserving evidence items, preparing required forms, and submitting forms with evidence to labs.
Coordinates transport of evidence with crime laboratories; prepares and transports evidence including
weapons, narcotics, and biological specimens for analysis and processing by others.
Releases and purges property and evidence following appropriate Federal, State, and local laws and
regulations; prepares evidence and property for auction and/or disposal upon completion of court
proceedings.
Responds to frequent requests from District Attorney, Public Defender, or other sources for evidentiary
evidence, including body worn footage, photos, and any other evidence or items related to court
proceedings.
Initiates, organizes, updates, maintains, and controls access to complex filing systems and records,
including highly sensitive case files.
Property Technician
Page 2 of 4
Acts as liaison to the court and other offices requiring the transmission of property and evidence;
prepares evidence for officers and investigators for court proceedings; maintains records and tracks
such actions.
Releases property to the public; prepares the proper paperwork and prepares evidence for pick-up;
completes the necessary reports and documentation of the release.
Provides general information regarding department policies, procedures, and regulations, including
responding appropriately to complaints, requests for information and service in person and by phone,
forwarding written complaints against personnel, and coordinating work with other City departments.
Performs difficult, complex, technical and/or specialized office support work that requires the exercise
of independent judgment, the application of technical skills, and a detailed knowledge of the activities
and procedures specific to the Police Department.
Researches and assembles information from a variety of sources for the preparation of periodic and
special reports and the completion of forms; uses spreadsheets and makes arithmetic and statistical
calculations.
Prepares correspondence, reports, forms, receipts, and specialized documents, such as letters to
investigators, property claim letters to citizens, and other correspondence.
Provides training and technical assistance to co-workers, including providing instruction on proper
evidence collection and maintenance techniques.
Determines and recommends equipment and materials for assigned operations; monitors and controls
supplies and equipment; orders supplies and equipment as necessary; prepares documents for
equipment procurement; participates in the bid process for needed supplies and equipment; prepares
detailed cost estimates; maintains a variety of records and prepares routine reports.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic knowledge of types of narcotics and Physicians Desk Reference books.
Occupational Health and Safety Administration (OSHA) requirements for handling and disposing of
evidence with blood borne pathogens, infectious diseases, and other related body fluid contamination.
Identifying and handling a firearm.
Functions, principles, and practices of law enforcement agencies.
Police terminology and law enforcement codes.
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to law
enforcement.
Techniques for records management and evidence processing, including records disbursement and
chain of evidence procedures.
Methods used in the collection, tabulation, review, analysis, and distribution of evidence and property,
forms, reports, and documents.
Modern office practices, methods, and computer equipment and applications related to the work,
including police records management systems, data tracking, word processing, and spreadsheet
applications.
Business arithmetic and basic statistical techniques.
Property Technician
Page 3 of 4
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs related to public safety operations to conduct, compile, and/or
generate documentation.
Ability to:
Perform technical, detailed, and responsible law enforcement support work.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies,
procedures, laws, and regulations.
Organize, research, and maintain technical and administrative files.
Enter data into a computer system and prepare written materials with sufficient speed and accuracy to
perform the work.
Make accurate arithmetic and statistical calculations.
Prepare clear and effective reports, correspondence, and other written materials.
File and maintain automated and hardcopy records with speed and accuracy.
Organize own work, set priorities, and meet critical deadlines.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework in
criminology, police property room, police evidence management, or a related field and two (2) years
experience in a clerical or paraprofessional position in a law enforcement agency, preferably related to the
property and evidence function.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and to use standard office equipment, including
a computer; vision to read written materials, a computer screen, and examine evidence; color vision to
distinguish between evidence and property characteristics; and hearing and speech to communicate in
person and over the telephone and/or radio. This is primarily a sedentary office classification that requires
extended periods of time of sitting; standing, walking, and or driving a motor vehicle between work areas
may also be required. Finger dexterity is needed to access, enter, and retrieve data using a computer
Property Technician
Page 4 of 4
keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
75 pounds and heavier weights with the use of proper equipment.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and direct exposure to hazardous physical substances, bodily fluids, blood, narcotics, and other potentially
toxic substances. Employees may interact with upset staff and/or public and private representatives in
interpreting and enforcing departmental policies and procedures. The principal duties of this class are
performed in a public safety facility with exposure to criminal offenders, mentally ill individuals, and
persons potentially infected with communicable diseases.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association
Approved By:
Date Approved:
PUBLIC SAFETY RECORDS CLERK
DEFINITION
Under general supervision, performs a variety of general administrative, clerical, and customer service
duties involved in the maintenance, processing, and distribution of Department of Public Safety records,
including assisting in office support duties; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from Property and Records Supervisor. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a non-sworn single-position class that performs the full range of work in customer service and
maintenance, processing, and distribution of Department of Public Safety records. Incumbents receive only
occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating
procedures and policies of the work unit. This class is distinguished from other clerical and office support
classifications by performing duties in support of the Records Unit in the Police Department. This class is
distinguished from the Property and Records Supervisor in that the latter is the full supervisory-level class
in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an
assigned shift involved in police records management.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Performs a variety of customer services functions applicable to records release and maintenance,
including receiving, responding to, entering and verifying for accuracy police reports.
Maintains and updates records according to established policies and procedures, including indexing a
wide variety of violations and notifications, tracking and filing reports, and redacting confidential
information when required; purges records and files as required.
Processes requests for vehicle releases and subpoenas for officer court appearances, and various other
reports and documents.
Enters a variety of statistical data and reporting into computer systems with a high degree of accuracy.
Assembles and compiles information for a variety of departmental, State mandated, and statistical
reports, including verifying accuracy and completion of reports and maintaining files.
Provides general information regarding department policies, procedures, and regulations, including
responding appropriately to complaints, requests for information, and requests for service in person and
by telephone, forwarding written complaints against personnel, and coordinating work with other City
departments.
Performs a variety of reception, administrative support, and clerical duties, including answering and
directing telephone calls and calls for service, preparing court packages, taking supplemental reports,
accepting and booking property, and distributing incoming mail; sorts, files, copies, and distributes a
Public Safety Records Clerk
Page 2 of 3
variety of documents; maintains a variety of filing systems; executes citation sign offs on correctable
vehicle mechanical violations; and participates in the registration services.
Executes Livescan fingerprint services for members of the public for license and employment
screening.
Collects and prepares documents for arrests and citations; forwards documents to appropriate
department, unit, and court; indexes a wide variety of violations and notifications; compiles and
distributes complaints.
Verifies and reviews forms and reports for completeness and conformance with established regulations
and procedures; applies departmental and unit policies and procedures in determining completeness of
applications, records, and files.
Provides research assistance to officers and other law enforcement personnel as requested.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrates care for the organization, customers, and coworkers.
• Performs work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Operations, policies, procedures, and functions of the Public Safety Department.
Basic understanding of law enforcement terminology.
Modern office practices and procedures, including filing and the use of standard office equipment.
Business arithmetic and basic statistical techniques.
Basic principles of record keeping.
Operation of computer-aided communications equipment, including multiple telephone lines and radio
systems.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs related to public safety operations to conduct, compile, and/or
generate documentation.
Ability to:
Learn basic functions, principles, and practices of law enforcement agencies.
Learn and interpret, apply, and explain applicable Federal, State, and local codes, regulations, policies,
technical processes, and procedures.
Learn techniques, methods, and processes of police record management and retrieval.
Organize, research, and maintain technical and administrative files.
Enter data into a computer system and prepare written materials with sufficient speed and accuracy to
perform the work.
Make accurate arithmetic and statistical calculations.
File and maintain automated and hardcopy records with accuracy.
Public Safety Records Clerk
Page 3 of 3
Organize own work, set priorities, and meet critical deadlines.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade supplemented by additional clerical skills coursework
and two (2) years of work experience in a high public contact work environment. Completion of related
coursework in criminal justice and recent training in computer software and equipment and prior police
related work experience are desirable.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License and a satisfactory driving record
by time of appointment.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, and over the telephone.
This is primarily a sedentary office classification although standing and walking between work areas may
be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard,
typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to
25 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures. The
principal duties of this class are performed in a public safety facility with exposure to criminal offenders,
mentally ill individuals, and persons potentially infected with communicable diseases.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association
Approved By:
Date Approved:
PUBLIC WORKS INSPECTOR I/II
DEFINITION
Under direct or general supervision, performs a variety of duties involved in inspecting the workmanship
and materials used in a variety of public works construction and capital improvement projects of City
infrastructure, such as encroachment, grading, landscaping, traffic control, water quality, and public safety;
ensures conformance with applicable Federal and State laws, codes, ordinances, plans, specifications, and
departmental regulations; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the Deputy City Engineer. Exercises no direct supervision over
staff. May exercise technical and functional direction over and provide training to lower-level staff.
CLASS CHARACTERISTICS
Public Works Inspector I: This is the entry-level class in the public works inspection series. Initially under
close supervision, incumbents with basic public works construction and/or inspection experience perform
work such as maintaining inspection records, performing basic public works construction and capital
improvement project inspections, and conducting field observations and inspections. As experience is
gained, assignments become more varied and are performed with greater independence. Positions at this level
usually perform most of the duties required of the II level but are not expected to function at the same skill
level and usually exercise less independent discretion and judgment in matters related to work procedures and
methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions
or changes in procedures are explained in detail as they arise. Since this class is often used as a training class,
employees may have only limited or no directly related work experience.
Public Works Inspector II: This is the full journey-level class in the Public Works inspection series.
Incumbents perform the full range of technical work in all of the following areas: inspecting the workmanship
and materials used in a variety of public works projects, ensuring conformance with plans, specifications
and departmental regulations, and directing and guiding contractors to achieve quality control and proper
use of materials. Positions at this level are distinguished from the I level by the performance of the full
range of duties, working independently, and exercising judgment and initiative. Positions at this level
receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of
the operating procedures and policies of the work unit. This class is distinguished from the engineering
class series in that the latter is a professional level requiring completion of a four-year degree.
Positions in the Public Works Inspector class series are flexibly staffed and positions at the II level are
normally filled by advancement from the I level requiring two (2) additional years of experience and after
gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the
ability to perform the work of the higher-level class. When filled from the outside, three (3) years of prior
related experience that meet the qualification standards for the II level is required.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Public Works Inspector I/II
Page 2 of 4
Inspects all phases of a variety of public works, infrastructure, and capital improvement construction
projects for conformance with plans, specifications, contract provisions, and safe work practices in
accordance with City, County, and State codes; inspects materials for identification; performs routine
field tests as needed.
Reviews plans and specifications of assigned construction projects, including streets, storm drains,
curbs, gutters and sidewalks, street and alley pavement and grading, and water and wastewater
distribution, collection, and treatment systems installation and repair projects.
Records amounts of materials used and work performed; prepares necessary reports for progress
payments.
Inspects adjacent properties for damage from construction activity.
Confers with contractors and developers regarding conformance to standards, plans, specifications, and
codes; explains requirements and evaluates alternatives.
Consults with engineering staff regarding problems and change alternatives.
Prepares and maintains daily inspection reports, progress payments, change orders, claims, and other
written documentation.
Takes samples of materials used; performs basic tests or submits to testing laboratories to ensure
appropriate composition.
Conducts pre-construction meetings with contractors and developers.
Investigates resident complaints; confers with property owners regarding project schedule, hazards, and
inconvenience.
Schedules service interruptions with least interference and least inconvenience to properties.
Inspects City sidewalks and asphalt roads for hazards in need of repair; measures and records
displacements; submits locations for repair.
Acts as liaison between the City, contractors, other agencies, and businesses and residents affected by
projects; maintains communication among the parties and responds to and resolves issues and
complaints or refers them to the proper office for resolution; prepares work orders in response to
complaints.
Prepares general construction and site improvement specification and plan review.
Prepares a variety of correspondence, reports, correction notices, procedures, and other written
materials.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Materials, methods, principles, and practices used in public works construction, including streets, curbs,
gutters, sidewalks, drainage, streetlights, and related facilities and appurtenances.
Principles and practices of public works construction inspection.
Basic practices of construction contract administration in a public agency setting.
Applicable Federal, State, and local laws, codes, and regulations, including administrative and
department policies and procedures.
Technical principles and practices of engineering design, specification, and cost estimate preparation.
Public Works Inspector I/II
Page 3 of 4
Defects and faults in construction.
Materials sampling, testing, and estimating procedures.
Mathematical principles and theories.
Technical report writing and preparation of correspondence.
Principles and procedures of record keeping.
Modern office practices, methods, and computer equipment and applications related to the work.
Safe driving rules and practices.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
Ability to:
Inspect standard capital improvement and public works projects to ensure compliance with plans and
specifications.
Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies,
procedures, laws, and regulations.
Detect and locate faulty materials and workmanship and determining the stage of construction during
which defects are most easily found and remedied.
Review and analyze construction plans, specifications, maps, and legal descriptions for conformance
with City standards and policies.
Coordinate activities with multiple contractors, engineers, and property owners.
Respond to complaints or inquiries from citizens, staff, and outside organizations.
Prepare and maintain accurate and complete records; prepare clear and concise technical reports.
Make accurate mathematical, financial, and statistical computations.
Operate modern office equipment including computer equipment and applications.
Organize own work, set priorities, and meet critical time deadlines.
Understand and follow oral and written instructions.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Public Works Inspector I/II: Equivalent to an associate degree from an accredited college in civil
engineering, drafting, surveying, mathematics, or related field.
Public Works Inspector I: One (1) year of increasingly responsible public agency engineering, public works
infrastructure construction, inspection, or related experience.
Public Works Inspector I/II: Three (3) years of increasingly responsible public agency engineering, public
works infrastructure construction, inspection, or related experience, or two (2) years of experience
equivalent to Public Works Inspector I at the City of Rohnert Park.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a
satisfactory driving record.
Public Works Inspector I/II
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer, to inspect City development sites, including traversing uneven terrain, climbing ladders, stairs,
and other temporary or construction access points, to operate a motor vehicle, and to visit various City and
meeting sites; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person, before groups, and over the telephone. This is primarily a sedentary office
classification although standing, walking and/or driving a motor vehicle between work areas and to conduct
inspections may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer
keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing
up to 50 pounds.
ENVIRONMENTAL ELEMENTS
Employees partly work in the office and partly in the field and are exposed to loud noise levels, cold and
hot temperatures, inclement weather conditions, road hazards, mechanical and/or electrical hazards, and
hazardous physical substances and fumes. Employees may interact with upset staff and/or public and
private representatives and contractors in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employee’s Association (RPEA)
Approved By:
Date Approved:
PURCHASING AGENT
DEFINITION
Under general direction, plans, organizes, coordinates, and administers the City’s purchasing program for
goods and services, develops and manages service contracts and agreements, oversees risk and insurance
coverage related to public contracts, manages the acquisition and surplus of major City assets including
City fleet, administers credit card program for the City; and performs related duties as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works. The position provides guidance to staff in
other city departments performing functions related to purchasing and insurance coverage.
CLASS CHARACTERISTICS
This single position class is responsible for planning, budgeting, and coordinating purchasing functions for
the City. Within policy guidelines, the incumbent exercises discretion in reviewing expenditure requests,
ensures adequate funding, appropriations and encumbrances for purchasing goods and services, ensures the
selection and evaluation of vendors and materials is consistent with City policy and state law, reviews and
updates facility and asset values and insurance coverage for City owned property, and monitors compliance
with insurance requirements.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Develops and standardizes procedures and methods to improve and continuously monitor the
efficiency. and effectiveness of assigned program service delivery methods; reviews, updates and
implements City purchasing policies and procedures.
Monitors compliance with insurance coverage related to service agreements.
Monitors all activities related to the City’s purchasing function by conferring with and assisting
departments in determining purchasing needs, developing specifications for goods and services, and
identifying areas of standardization.
Assists in the preparation of requests for quotations, qualifications and proposals; and evaluates bids
and makes recommendations for awards of bids and contracts.
Establishes and maintains vendors lists and negotiates to obtain best and most cost-effective goods and
services for the City; evaluates vendor and product performance as necessary.
Manages various service maintenance contracts.
Coordinates disposal of surplus equipment, materials and vehicles from all departments.
Drafts resolutions, ordinances, contracts, leases, agreements and other related documents for assigned
projects; prepares agenda reports and makes recommendations to City Council.
Administers, provides training on, and monitors the City’s credit card program.
Reviews and updates city asset list including facilities and fleet for replacement value and insurance
coverage.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional
manner; identifies and reports findings and takes necessary corrective action.
Purchasing Agent
Page 2 of 3
Monitors changes in regulations and technology; attends professional meetings and trainings to stay
abreast of new trends and innovations in the field of purchasing; researches emerging products and
enhancements and their applicability to City needs; implements policy and procedural changes after
approval.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of public purchasing, including competitive bidding procedures.
Applicable Federal, State and local laws, ordinances and regulations relevant to purchasing, contract
administration.
Risk assessment and insurance requirements to ensure City is covered.
Recent and on-going developments, current literature, and sources of information related to purchasing
and risk and insurance requirements.
Computer applications related to municipal financial systems including purchasing applications.
Record-keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to work.
English usage, grammar, spelling, vocabulary, and punctuation.
Ability to:
Plan, organize and direct the activities of a City purchasing program including procurement, materials
management, contract administration, budgeting, developing goals, policies, procedures, work
standards and internal controls.
Evaluate and develop improvements in operations, procedures, policies or methods.
Interpret, apply, explain and ensure compliance with Federal, State, and local policies, procedures,
laws, and regulations.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare
effective staff reports.
Negotiate effectively; analyze and solve complex administrative problems.
Exercise sound independent judgment within broad policy guidelines.
Represent the City effectively in contacts with boards, community groups and other government
organizations.
Establish and maintain effective working relationships.
Develop and administer city wide training on purchasing program.
Operate modern office equipment including computer equipment and specialized software application
programs.
Use English language to write proficiently to prepare clear and concise specifications, reports,
recommendations, proposal requests, and other written materials.
Education and Experience:
Purchasing Agent
Page 3 of 3
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in
accounting, finance, business or public administration, or a related field and four (4) years of experience
with public sector contracts management and two (2) years of experience in purchasing a variety of general
and specialized items, preferably in a government setting.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Possession of, or ability to obtain, a Certified Purchasing Manager certificate from the National
Association of Purchasing Managers is desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a
computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed
materials and a computer screen; and hearing and speech to communicate in person, before groups, and
over the telephone. This is primarily a sedentary office classification although standing and walking
between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a
computer keyboard or calculator and to operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file
information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing
up to 40 pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
SENIOR CODE COMPLIANCE OFFICER
DEFINITION
Under general direction, plans, organizes, assigns, supervises and coordinates the work of technical staff
assigned to enforce various codes and ordinances relating to building construction, substandard and
dangerous buildings; housing; health; grading and drainage; zoning and land use; CEQA (California
Environmental Quality Act); performs or assists in field inspections and investigations of major and/or
complex code enforcement projects; and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Building Official. Exercises direct and general supervision over
technical staff.
CLASS CHARACTERISTICS
This is the full supervisory-level class in the Code Compliance series. Incumbents are responsible for
planning, organizing, supervising, reviewing, and evaluating the work of Code Enforcement personnel.
Performance of the work requires the use of considerable independence, initiative, and discretion within
established guidelines in the investigation and resolution of complex code violation projects, including
coordination with multiple departments and outside agencies, administrative abatement and judicial
proceedings.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff responsible for
performing a variety of field and office work in support of the City's code enforcement program;
oversees the enforcement of City regulations and ordinances including building and zoning codes.
Establishes schedules and methods for providing code enforcement services; identifies resource needs;
reviews needs with appropriate management staff; allocate resources accordingly.
Participates in the development of goals and objectives, as well as policies and procedures; make
recommendations for changes and improvements to existing standards, policies, and procedures;
participates in implementation and monitors work activities to ensure compliance.
Prepares and recommends revisions to City codes and ordinances.
Participates in the selection of code enforcement staff; provide or coordinate staff training; work with
employees to correct deficiencies; implement discipline procedures.
Participates in the preparation and administration of the code enforcement program budget; submits
budget recommendations; monitors expenditures.
Oversees and participates in receiving and responding to citizen complaints and reports from other
agencies and departments on alleged violations of City zoning and related municipal codes; oversees
and participates in conducting investigations including investigating the most difficult and complex
City code violation complaints, ordinances, and regulations; conducts interviews with complainant,
witnesses, property owners, and potential violators; operates photo, video, and equipment under various
conditions.
Senior Code Compliance Officer
Page 2 of 4
Oversees and participates in inspecting properties for violations; issues and posts warning notices,
notices of violation, corrective notices, orders to comply, and related documentation for code violations;
schedules and perform all follow-up functions to gain compliance including letters, inspections, calls,
meetings, discussions, and negotiations to ensure compliance with appropriate codes and ordinances;
issues citations as necessary.
Oversees and participates in the maintenance of accurate documentation and case files on all
investigations, inspections, violations, citations, enforcement actions, and other job-related activities;
prepares abatement cases.
Oversees and participates in coordinating, referring, consulting, and preparing documentation and
evidence in support of legal actions taken by the City; appear in court as necessary; testifies at hearings
and in court proceedings as required; prepares and presents abatement cases to the Hearing Officer.
Oversees and participates in the abandoned vehicle abatement program; performs field inspections to
monitor program; coordinate the removal of vehicles as appropriate.
Receives and processes building permit applications; inspects plans to ensure compliance with
applicable codes and ordinances.
Serves as a resource and coordinates actions with other City departments, divisions, the general public,
and outside agencies in the enforcement of zoning regulations; provides information and interprets and
explains municipal codes and ordinances to members of the general public, contractors, business
owners, and other interested groups in the field, over the counter and on the telephone; organizes,
prepares, and conducts presentations to various groups including City Council, community meetings,
and neighborhood groups; responds to questions, complaints, and inquiries.
Oversees and participates in the preparation of a variety of written reports, memoranda, and
correspondence related to enforcement activities.
Inputs and retrieves a variety of information using a Code Compliance Database.
Attends and participates in professional group meetings; maintain awareness of new trends and
developments in the field of code enforcement; incorporate new developments as appropriate into
programs.
Performs other related duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Principles and practices of leadership.
Operations, services, and activities of a municipal code enforcement program.
Pertinent codes, ordinances, laws, and regulations pertaining to zoning, building, and related areas.
Principles and practices of employee supervision, including work planning, assignment review and
evaluation, discipline, and the training of staff in work procedures. Procedures involved in the
enforcement of codes and regulations including methods and techniques of conducting and
documenting field investigations.
Court documents and procedures including procedures for citation issuance and obtaining various types
of inspection warrants.
City services and organizational structure as they relate to code enforcement.
Principles and procedures of record keeping.
Senior Code Compliance Officer
Page 3 of 4
Methods and techniques of business correspondence and technical report preparation.
Occupational hazards and standard safety practices.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules
of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task
coordination.
Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed
effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, practices, policies, procedures, and work
standards.
Tactfully and effectively apply policies, procedures, codes and regulations pertaining to building
inspection.
Read and interpret City codes.
Apply technical knowledge of Code Compliance Officer Certification through continuing education
programs.
Research and analyze records, property history, files, maps, and documents.
Observe safety principles and work in a safe manner
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and
standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community
groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Learn and understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a
variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
syntax.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal
guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to graduation from the twelfth (12th) grade and five (5) years of experience performing duties
involving code enforcement, including at least two (2) years acting in a lead or supervisory capacity.
Successful completion of supervisory training is highly desirable.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Class C driver's license by time of appointment
and a satisfactory driving record.
Senior Code Compliance Officer
Page 4 of 4
Possession of a certificate of completion of Penal Code § 832 Course in Arrest, Search and Seizure
issued by California Commission on Peace Officer Standards and Training by time of appointment.
Possession of a Code Enforcement Certification from an approved and accredited organization (in
accordance with California Health and Safety Code, Section 18949.25-18949.31) by time of
appointment.
PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use
standard office equipment, including a computer; vision to read printed materials, a computer screen, and
to operate a motor vehicle and visit various city sites; and hearing and speech to communicate in person
and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is
needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard
office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull
drawers open and closed to retrieve and file information.
When assigned to field inspection, must possess mobility to work in changing site conditions; possess the
strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level,
uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to
operate a motor vehicle and visit various city sites; possible entry into confined spaces and the use of
confined entry equipment; vision to inspect site conditions and work in progress; color vision to identify
hazards during inspections, dye testing industries and water color issues. The job involves fieldwork
requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous
materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials
and objects averaging a weight of 30 pounds, or heavier weights, in all cases with the use of proper
equipment and/or assistance from other staff.
ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels and controlled temperature
conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot
temperatures, inclement weather conditions, road hazards, vibration, and hazardous physical substances
and fumes. Employees may interact with upset staff and/or public and private representatives and
contractors in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-Exempt
Employee Unit: Rohnert Park Employees’ Association (RPEA)
Approved By:
Date Approved:
TECHNICAL DIRECTOR
DEFINITION
Under general supervision, plans, manages, coordinates, and directs all technical aspects of theatrical
productions at the Spreckels Performing Arts Center (PAC); supervises a variety of projects related to
productions and set development including scenery, lighting, and sound; leads load-in and strikes of all
assigned events; runs the day-to-day operation and maintenance of the scene shop including preparation of
work schedules; brings the playwright’s script into reality by leading the cast and crew through the
production process; and performs other duties as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Performing Arts Center Manager. Exercises general and technical
supervision of stage crews and volunteer staff.
CLASS CHARACTERISTICS
This is a specialized journey-level classification responsible for the oversight of the full range of technical
operations of PAC productions, programs, and projects including lighting, sound, set design and
construction, and coordinating necessary maintenance. Incumbents are expected to be fully capable and
trained on all procedures related to productions and work with significant independence and exercise sound
judgment in performing a wide variety of duties. This classification leads, trains, and oversees assigned
staff and performs the more complex and difficult work of productions.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Oversees, coordinates, and participates in the day-to-day operations of the technical theater support at
the PAC; determines set, design, equipment, lighting, and sound needs for productions; plans and
supervises use of stage lights, scenery, audio, and other equipment.
Plans, schedules, prioritizes, and assigns technical theater support work; communicates status of
activities and services to appropriate personnel, working cooperatively to schedule activities and
services in accordance with established and special operational priorities; participates in performing
the most complex and specialized technical theater support work; troubleshoots advanced technical
systems throughout, including lighting, audio, video, and data systems and protocols.
Provides technical and functional direction to assigned technical theater support staff; assists in the
recruitment and selection of staff and provides recommendations; trains employees in work methods,
use of equipment and systems, and relevant safety precautions; prepares weekly and daily schedules;
reviews, controls, and evaluates quality of work; provides input to performance evaluations.
Develops and reviews plans and procedures to ensure safety and ADA accessibility of audiences,
theater production participants; inspects equipment and facilities for safety.
Acts as house technical representative to clients, community groups, and others concerning questions,
problems, concerns, and activities in the provision of technical theater operations and services; gives
tours to potential renters; orients facility renters to technical characteristics and other areas of facility
operations; obtains general show requirements at inception.
Technical Director
Page 2 of 4
Operates and maintains a variety of technical equipment, including stage lighting and control systems,
audio systems, projection equipment, stage rigging and counterweight systems, stage draperies, and
scenery.
Attends technical rehearsals in order to oversee and assist in the technical aspects of the show.
Assists with the preparation and control of production budgets; estimates costs of supplies and
materials; obtains quotes from vendors; orders supplies and materials for projects and activities;
maintains records of purchase orders; acts as a liaison with vendors; assists in coordinating insurance
requirements for rented equipment as needed; assists in developing budget figures for specified areas;
monitors expenditures.
Monitors and evaluates the effectiveness of the technical theater operations, activities, and community
events and recommends improvements or modifications.
Monitors use of the PAC by user groups to ensure a safe and ADA compliant environment; assists in
enforcing established rules of facility use and participant conduct.
Coordinates the activities of the theater technical staff with Box Office and Front of House staff.
Schedules and performs preventative maintenance of tools, equipment, and facilities needed for
successful stage productions, as well as, other functions and programs under technical services, such
as carpentry tools, painting equipment, control panels, sound equipment, lighting facilities, production
equipment, public address system, intercommunication system, temporary scenery walls, special
curtains, and props.
Coordinates with maintenance personnel or contractors providing janitorial, facilities, ,, and other
related maintenance services.
Designs, builds, and fabricates items for use in the PAC.
Stays abreast of new trends and innovations in the technical theater operations and services; researches
emerging products and enhancements and their applicability to the PAC’s needs; makes
recommendations considering budget, installation, training, and operational perspectives.
Learns and applies emerging technologies and, as necessary, to perform duties in an efficient,
organized, and timely manner.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Advanced fundamentals of theater, especially directing stagecraft and stage operation, including
lighting, sound rigging, and set construction, including color harmony and set-building materials.
Stage-set design, floor plans, elevations, and construction, including welding and fabrication.
Principles, practices, methods, techniques, procedures, and service delivery needs related to technical
theater operations and services.
Procedures for planning, implementing, and maintaining a variety of technical theater.
Operation and maintenance of technical equipment, including stage lighting, and control systems, audio
reinforcement systems, projection equipment, stage rigging and counterweight system, stage draperies,
and scenery.
Digital and analog audio systems; operation of sound equipment, such as microphones, amplifiers, and
loudspeakers.
Technical Director
Page 3 of 4
Principles, practices, and methods to construct, erect, and place various types of stage sets, backdrops,
and props.
Theatrical lighting theory and practice related to temporary and installed high current theatrical lighting
systems.
Digital, analog video, and audio standards.
Complex computerized lighting consoles, Ethernet distribution of control signals and conventional
automated and LED types of lighting fixtures.
Safe power distribution theories and practices relating to the theatrical and entertainment lighting field.
Lighting design for varying types of productions and events.
Video principals including signal distribution, switching, and projection.
Occupational hazards and safety equipment and practices related to the work such as pertinent fire
regulations and other safety codes.
Basic principles of employee supervision and training.
Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area
and facilities to which assigned.
Basic principles and practices of program administration, including basic budgeting, and purchasing.
Principles and practices of basic public relations techniques.
Principles and procedures of recordkeeping preparation.
Business arithmetic and basic statistical techniques.
Proper storage and care of equipment and tools.
Standard office practices and procedures, including the use of standard office equipment, basic record-
keeping, arithmetic, and computer applications related to the work including knowledge of the box
office processes and procedures.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, students, and faculty and other staff.
Ability to:
Plan, oversee, coordinate, review, and evaluate technical theater operations and activities.
Plan, schedule, assign, and oversee activities of assigned staff.
Inspect the work of others and maintain established quality control standards.
Train others in proper and safe work procedures.
Identify and implement effective course of action to complete assigned work.
Plan and prepare technical theater activity schedules, staffing schedules, reports, and other related
program materials.
Operate a variety of technical theater equipment in safe and effective manner.
Perform skilled stage carpentry, scenic design, lighting design, and/or audio design.
Evaluate the need for preventative and corrective maintenance on a wide variety of facility systems and
equipment.
Read and understand contracts, technical riders, advance sheets, light plots, set drawings, and ground
plans.
Understand the organization and operation of a theater necessary to assume assigned responsibilities.
Interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws, and
regulations.
Observe safe work methods and make appropriate use of related safety equipment as required.
Maintain facilities and equipment in a clean, safe, and secure manner.
Make accurate business arithmetic and statistical computations.
Maintain accurate logs, records, and basic written records of work performed.
Follow department policies and procedures related to assigned duties.
Operate modern office equipment including computer equipment and software.
Organize own work, set priorities, and meet critical time deadlines.
Technical Director
Page 4 of 4
Use English effectively to communicate in person, over the telephone, and in writing.
Understand scope of authority in making independent decisions.
Review situations accurately and determine appropriate course of action using judgment according to
established policies and procedures.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree from an accredited college or university in technical theater arts, dance,
music, communications or related field and two (2) years of responsible work experience in performing the
technical aspects of theater, dance, and music production and one (1) year of lead experience.
Licenses and Certifications:
Possession of a Class C California driver’s license by date of appointment and a satisfactory driving
record.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office and/or theater facility setting and use standard office
and/or theater equipment, including a computer; operate a motor vehicle; vision to read printed materials
and a computer screen; and hearing and speech to communicate in person, before groups, and over the
telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or
calculator and to operate theater equipment, as well as objects, tools, or controls. Positions in this
classification occasionally bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in
theater activities; and push and pull drawers open and closed to retrieve and file information. Employees
must possess the ability to lift, carry, push, and pull materials and objects, typically weighing up to 50
pounds, and occasionally heavier weights with the use of proper equipment.
ENVIRONMENTAL ELEMENTS
Employees work in typical office, as well as theater environments and are occasionally exposed to loud
noise levels, cold and/or hot temperatures, vibration, confining workspace, chemicals, mechanical and/or
electrical hazards. Employees may interact with upset staff and/or public and private representatives in
interpreting and enforcing departmental policies and procedures.
FLSA Status: Exempt
Employee Unit: Rohnert Park Employee’s Association (RPEA)
Approved By:
Date Approved:
THEATER SERVICES COORDINATOR
DEFINITION
Under direction, plans, organizes, coordinates, and provides direction and oversight for the box office
operations at the Performing Arts Center; coordinates box office operations, including customer service,
online ticketing sales, and special events and activities; oversees box office systems, supplies, and
concessions; coordinates the Performing Arts Center rental processes and manages rental and actor
contracts; supervises and oversees all patron services for the Performing Arts Center including staff; and
performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Performing Arts Center Manager. Exercises technical and functional direction
over and provides training to assigned staff and volunteers.
CLASS CHARACTERISTICS
This is a journey level class that has supervisory, program coordination, administrative, and day-to-day
operational responsibilities. Incumbents are responsible for overseeing, coordinating, and participating in
box office operations to ensure that the Performing Arts Center box office services and activities are safe
and effective and provide the highest level of customer satisfaction for public use. Responsibilities include
inspecting and planning, scheduling, and directing part-time staff in the provision of services and
performing a variety of tasks in the operations and activities of the Performing Arts Center. This class is
distinguished from the Performing Arts Center Manager in that the latter has full managerial and operational
responsibility for all aspects of the operations of the Performing Arts Center.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different
positions and to make reasonable accommodations so that qualified employees can perform the essential
functions of the job.
Oversees, coordinates, and participates in the day-to-day operations of t the Performing Arts Center.
Plans, schedules, prioritizes, and assigns box office work; communicates status of activities and
services to appropriate personnel, working cooperatively to schedule activities and services in
accordance with established and special operational priorities; .
Assists in the recruitment and selection of staff and provides recommendations.
Provides direction and guidance to assigned part-time staff; orients, instructs, and trains employees in
work methods and procedures, use of computer systems and software, and relevant safety precautions;
monitors, reviews, controls, and evaluates quality of work.
Monitors and evaluates the effectiveness of the box office operations, PAC activities, and events and
recommends improvements or modifications.
Oversees, coordinates, and participates in providing responsible customer service in operating the box
office for the Performing Arts Center.
Coordinates event ticketing; oversees software subscription and provides ticket sale data as requested;
evaluates and determines accommodation of special requests; ensures ticket proceeds are transported
to finance for deposit in a timely manner.
Theater Services Coordinator
Page 2 of 4
Coordinates group sales and consignment tickets for the ticket sale program; monitors program;
coordinates special arrangements for ticket sales, including group sales, complimentary tickets, and
consignment orders for user groups.
Responds to complaints and requests for information; interprets and applies regulations, policies,
procedures, systems, rules, and precedents in response to inquiries, concerns, and complaints from the
public as necessary to ensure an expedient and satisfactory resolution.
Oversees and coordinates cash handling procedures, including safety, storage, and transport; ensures
that procedures are in place and followed; performs daily accounting and reconciliation of deposits and
credit card sales; investigates discrepancies.
Updates box office information on phone recordings and website; ensures the timeliness and accuracy
of all information.
Coordinates and oversees the activities of part-time staff, including box office staff, ushers, and
concessionaires; trains staff on customer service techniques and emergency procedures.
Oversees concession operations; purchases concession supplies and inventory; maintains and monitors
inventory; ensures proper food and cash handling procedures are maintained; maintains records of
purchases; and monitors supplies expenditures.
Maintains accurate timecard records and reports timecard tallies on time.
Opens, closes, and secures building for events as needed.
Monitors use of the Performing Arts Center by user groups to ensure a safe environment; assists in
enforcing established rules of facility use and participant conduct.
Manages contracting process for actors, facilities renters, and others by drafting, verifying, reviewing
and routing contracts from beginning to execution.
Participates in administrative activities and other departmental support, including serving as a
representative for inter-departmental efforts; and assists with event set-up and take down.
Attends and participates in meetings; stays abreast of new trends and innovations in box office
operations and services.
Learns and applies emerging technologies and, as necessary, to perform duties in an efficient,
organized, and timely manner.
Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.
QUALIFICATIONS
Knowledge of:
Basic principles and practices of providing technical and functional direction and training to assigned
staff.
Principles, practices, methods, techniques, procedures, and service delivery needs related to theater
operations, box office and concession operations and services.
Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area
and facilities to which assigned.
Basic principles and practices of program administration, including accounting and purchasing.
Principles and practices of public relations techniques.
Principles and procedures of recordkeeping, report preparation, and cash collection and handling.
Business arithmetic and basic statistical techniques.
Theater Services Coordinator
Page 3 of 4
Modern office practices, methods, and computer equipment and applications, including word
processing, database, and spreadsheet applications.
Record keeping principles and procedures.
Principles, practices, and techniques of effectively dealing with the public and basic public relations.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with the public,
vendors, students, and staff, including individuals of various ages, various socio-economic, and ethnic
groups.
Ability to:
Plan, schedule, assign, and oversee activities of part-time personnel.
Inspect the work of others and maintain established quality control standards.
Train others in proper and safe work procedures.
Identify and implement effective course of action to complete assigned work.
Plan and prepare box office activity schedules, staffing schedules, reports, and other related program
materials.
Understand the organization and operation of event ticketing, live events, and theater necessary to
assume assigned responsibilities.
Interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws, and
regulations.
Maintain facilities and equipment in a clean, safe, and secure manner.
Respond to and effectively prioritize multiple phone calls and other requests for service.
Compose reports independently or from brief instructions; maintain records and databases.
Make accurate business arithmetic and statistical computations; accurately process cash transactions.
Maintain accurate logs, records, and basic written records of work performed.
Follow department policies and procedures related to assigned duties.
Understand and follow oral and written instructions.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications
programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Understand scope of authority in making independent decisions.
Review situations accurately and determine appropriate course of action using judgment according to
established policies and procedures.
Establish, maintain, and foster positive and effective working relationships with those contacted in the
course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities
is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an associate degree from an accredited college and three (3) years of increasingly responsible
administrative support experience; experience supporting performing arts programs is highly desirable.
Licenses and Certifications:
Possession of a valid California Driver’s License by time of appointment and a satisfactory driving
record.
Theater Services Coordinator
Page 4 of 4
PHYSICAL DEMANDS
Must possess mobility to work in a standard theater and office setting and use standard office equipment,
including a computer; vision to read printed materials and a computer screen; and hearing and speech to
communicate in person and over the telephone. Standing in work areas for extended periods of time and
walking or driving a vehicle between work areas is required. Finger dexterity is needed to access, enter,
and retrieve data using a computer keyboard or calculator and to operate standard office and duplicating
equipment and cash register. Positions in this classification bend, stoop, kneel, reach, push and pull drawers
open and closed to retrieve and file information, and operate a vehicle to travel between work sites.
Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 10
pounds.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions,
and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or
public and private representatives in interpreting and enforcing departmental policies and procedures.
FLSA Status: Non-exempt
Employee Unit:
Approved By:
Date Approved:
EXHIBIT "B"
City of Rohnert Park - Proposed Pay Rates and Ranges
Rohnert Park Employees' Association (RPEA)
*Inactive salary rate; available only to current y-rated employees
RANGE 22RP CLASS STEP Hourly Biweekly Monthly Annually
Office Assistant (OFAS)X 1 $20.54 $1,643.44 $3,560.80 $42,729.55
2 $21.57 $1,725.61 $3,738.81 $44,865.77
3 $22.65 $1,811.89 $3,925.76 $47,109.11
4 $23.78 $1,902.49 $4,122.06 $49,464.72
5 $24.97 $1,997.61 $4,328.15 $51,937.75
RANGE 26RP CLASS STEP Hourly Biweekly Monthly Annually
Animal Health Technician (AHT)X 1 $22.68 $1,814.07 $3,930.48 $47,165.76
2 $23.81 $1,904.75 $4,126.95 $49,523.43
3 $25.00 $1,999.98 $4,333.30 $51,999.55
4 $26.25 $2,099.97 $4,549.94 $54,599.27
5 $27.56 $2,204.99 $4,777.48 $57,329.80
RANGE 30RP CLASS STEP Hourly Biweekly Monthly Annually
Accounting Assistant (ACAS)X 1 $25.03 $2,002.36 $4,338.45 $52,061.35
Administrative Assistant I (ADAS1)2 $26.28 $2,102.51 $4,555.43 $54,665.19
Public Safety Records Clerk (PSRC)3 $27.60 $2,207.61 $4,783.15 $57,397.78
4 $28.98 $2,318.02 $5,022.37 $60,268.39
5 $30.42 $2,433.89 $5,273.43 $63,281.14
*6 $30.78 $2,462.36 $5,335.11 $64,021.33
RANGE 32RP CLASS STEP Hourly Biweekly Monthly Annually
Accounting Technician I (ACTC1)X 1 $26.30 $2,103.74 $4,558.09 $54,697.12
Community Service Program Coordinator (CSPCO)2 $27.61 $2,208.91 $4,785.98 $57,431.77
Theater Services Coordinator (TSCO)3 $28.99 $2,319.36 $5,025.28 $60,303.41
4 $30.44 $2,435.36 $5,276.60 $63,319.25
5 $31.96 $2,557.09 $5,540.37 $66,484.44
RANGE 34RP CLASS STEP Hourly Biweekly Monthly Annually
Administrative Assistant II (ADAS2)X 1 $27.63 $2,210.26 $4,788.90 $57,466.79
2 $29.01 $2,320.75 $5,028.29 $60,339.46
3 $30.46 $2,436.78 $5,279.69 $63,356.33
4 $31.98 $2,558.64 $5,543.72 $66,524.61
5 $33.58 $2,686.56 $5,820.87 $69,850.48
*6 $33.93 $2,714.73 $5,881.91 $70,582.91
RANGE 35RP CLASS STEP Hourly Biweekly Monthly Annually
Community Development Technician (CDTC)X 1 $28.32 $2,265.49 $4,908.55 $58,902.61
Engineering Technician I (ENGT)2 $29.73 $2,378.79 $5,154.03 $61,848.41
GIS Technician (GIST)3 $31.22 $2,497.71 $5,411.71 $64,940.47
4 $32.78 $2,622.62 $5,682.34 $68,188.06
5 $34.42 $2,753.74 $5,966.45 $71,597.36
RANGE 36RP CLASS STEP Hourly Biweekly Monthly Annually
Accounting Technician II (ACTC2)X 1 $29.03 $2,322.14 $5,031.29 $60,375.51
Community Services Analyst (CSAN)2 $30.48 $2,438.25 $5,282.87 $63,394.44
Property Technician (PRPT)3 $32.00 $2,560.14 $5,546.98 $66,563.75
Technical Director (TECH)4 $33.60 $2,688.18 $5,824.39 $69,892.71
5 $35.28 $2,822.56 $6,115.54 $73,386.47
EXHIBIT "B"
City of Rohnert Park - Proposed Pay Rates and Ranges
Rohnert Park Employees' Association (RPEA)
*Inactive salary rate; available only to current y-rated employees
RANGE 38RP CLASS STEP Hourly Biweekly Monthly Annually
Communications Specialist (COMS)X 1 $30.50 $2,439.71 $5,286.05 $63,432.55
2 $32.02 $2,561.69 $5,550.33 $66,603.92
3 $33.62 $2,689.77 $5,827.83 $69,933.91
4 $35.30 $2,824.26 $6,119.23 $73,430.76
5 $37.07 $2,965.45 $6,425.14 $77,101.68
RANGE 39RP CLASS STEP Hourly Biweekly Monthly Annually
Engineering Technician II (EGT2)X 1 $31.26 $2,500.68 $5,418.14 $65,017.72
Information Systems Technician I (IST1)2 $32.82 $2,625.71 $5,689.03 $68,268.40
3 $34.46 $2,756.99 $5,973.49 $71,681.82
4 $36.19 $2,894.85 $6,272.19 $75,266.22
5 $38.00 $3,039.61 $6,585.82 $79,029.84
RANGE 41RP CLASS STEP Hourly Biweekly Monthly Annually
Crime Analyst (CRA)X 1 $32.84 $2,627.29 $5,692.47 $68,309.60
Fire Inspector (FINS)2 $34.48 $2,758.66 $5,977.09 $71,725.08
3 $36.21 $2,896.60 $6,275.96 $75,311.54
4 $38.02 $3,041.39 $6,589.68 $79,076.19
5 $39.92 $3,193.48 $6,919.20 $83,030.36
*6 $40.38 $3,230.32 $6,999.03 $83,988.30
RANGE 42RP CLASS STEP Hourly Biweekly Monthly Annually
Assistant Planner (PLNR1)X 1 $33.66 $2,692.97 $5,834.78 $70,017.34
Building Inspector I (BINS)2 $35.35 $2,827.63 $6,126.53 $73,518.31
Code Compliance Officer I (CCO)3 $37.11 $2,969.01 $6,432.87 $77,194.38
Public Works Inspector I (PWIN)4 $38.97 $3,117.45 $6,754.48 $81,053.79
5 $40.92 $3,273.30 $7,092.15 $85,105.81
RANGE 43RP CLASS STEP Hourly Biweekly Monthly Annually
Information Systems Technician II (IST2)X 1 $34.50 $2,760.28 $5,980.61 $71,767.31
2 $36.23 $2,898.30 $6,279.65 $75,355.83
3 $38.04 $3,043.21 $6,593.63 $79,123.57
4 $39.94 $3,195.38 $6,923.32 $83,079.80
5 $41.94 $3,355.15 $7,269.48 $87,233.79
RANGE 44RP CLASS STEP Hourly Biweekly Monthly Annually
Animal Shelter Supervisor (ALSS)X 1 $35.37 $2,829.29 $6,130.13 $73,561.57
Community Services Supervisor (CSSV)2 $37.13 $2,970.76 $6,436.64 $77,239.70
Management Analyst I (MANA1)3 $38.99 $3,119.32 $6,758.52 $81,102.20
Performing Arts Center Manager (PACM)4 $40.94 $3,275.28 $7,096.44 $85,157.31
Property and Records Supervisor (PARS)5 $42.99 $3,439.01 $7,451.19 $89,414.30
Purchasing Agent (PAGT)*6 $44.52 $3,561.38 $7,716.33 $92,595.98
RANGE 46RP CLASS STEP Hourly Biweekly Monthly Annually
Building Inspector II (BINS2)X 1 $37.16 $2,972.54 $6,440.50 $77,286.05
Code Compliance Officer II (CCO2)2 $39.01 $3,121.18 $6,762.55 $81,150.61
Environmental Coordinator (EVC)3 $40.97 $3,277.22 $7,100.65 $85,207.78
Public Works Inspector II (PWIN2)4 $43.01 $3,441.07 $7,455.66 $89,467.86
5 $45.16 $3,613.12 $7,828.43 $93,941.15
EXHIBIT "B"
City of Rohnert Park - Proposed Pay Rates and Ranges
Rohnert Park Employees' Association (RPEA)
*Inactive salary rate; available only to current y-rated employees
RANGE 47RP CLASS STEP Hourly Biweekly Monthly Annually
Accountant (ACCT)X 1 $38.09 $3,046.86 $6,601.53 $79,218.33
2 $39.99 $3,199.18 $6,931.56 $83,178.68
3 $41.99 $3,359.15 $7,278.15 $87,337.82
4 $44.09 $3,527.12 $7,642.09 $91,705.02
5 $46.29 $3,703.44 $8,024.13 $96,289.55
*6 $46.74 $3,739.40 $8,102.03 $97,224.37
RANGE 48RP CLASS STEP Hourly Biweekly Monthly Annually
Associate Planner (PLNR2)X 1 $39.04 $3,123.00 $6,766.50 $81,197.99
2 $40.99 $3,279.16 $7,104.85 $85,258.25
3 $43.04 $3,443.13 $7,460.12 $89,521.42
4 $45.19 $3,615.30 $7,833.15 $93,997.80
5 $47.45 $3,796.07 $8,224.81 $98,697.69
RANGE 50RP CLASS STEP Hourly Biweekly Monthly Annually
Assistant Engineer (ASEN)X 1 $41.01 $3,281.10 $7,109.06 $85,308.72
Management Analyst II (MANA2)2 $43.06 $3,445.19 $7,464.58 $89,574.98
Senior Code Compliance Officer (SCCO)3 $45.22 $3,617.44 $7,837.79 $94,053.42
4 $47.48 $3,798.32 $8,229.70 $98,756.40
5 $49.85 $3,988.24 $8,641.19 $103,694.22
RANGE 51RP CLASS STEP Hourly Biweekly Monthly Annually
Information Systems Analyst (ISAN)X 1 $42.04 $3,363.15 $7,286.82 $87,441.85
2 $44.14 $3,531.32 $7,651.18 $91,814.20
3 $46.35 $3,707.88 $8,033.74 $96,404.91
4 $48.67 $3,893.28 $8,435.44 $101,225.31
5 $51.10 $4,087.91 $8,857.14 $106,285.70
RANGE 52RP CLASS STEP Hourly Biweekly Monthly Annually
Housing Administrator (HOAD)X 1 $43.09 $3,447.21 $7,468.96 $89,627.51
2 $45.24 $3,619.58 $7,842.42 $94,109.04
3 $47.51 $3,800.58 $8,234.59 $98,815.11
4 $49.88 $3,990.58 $8,646.25 $103,754.99
5 $52.38 $4,190.12 $9,078.59 $108,943.10
RANGE 54RP CLASS STEP Hourly Biweekly Monthly Annually
Associate Engineer (CIVE)X 1 $45.27 $3,621.76 $7,847.14 $94,165.69
2 $47.54 $3,802.84 $8,239.49 $98,873.82
3 $49.91 $3,992.95 $8,651.40 $103,816.79
4 $52.41 $4,192.62 $9,084.00 $109,007.99
5 $55.03 $4,402.26 $9,538.23 $114,458.75
RANGE 55RP CLASS STEP Hourly Biweekly Monthly Annually
Project Manager (PMCD)X 1 $46.40 $3,712.28 $8,043.27 $96,519.24
2 $48.72 $3,897.92 $8,445.49 $101,345.82
3 $51.16 $4,092.78 $8,867.70 $106,412.39
4 $53.72 $4,297.44 $9,311.11 $111,733.37
5 $56.40 $4,512.31 $9,776.67 $117,320.09