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2020/07/14 City Council Resolution 2020-068 RESOLUTION NO. 2020-068 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK APPROVING UPDATED JOB DESCRIPTIONS,JOB TITLE CHANGES, RECLASSIFICATIONS, SALARY RANGES FOR POSITIONS IN THE SERVICE EMPLOYEES' INTERNATIONAL UNION (SEIU) LOCAL 1021 AND APPROVING AMENDMENT ONE TO THE MOMORANDUM OF AGREEMENT BETWEEN THE CITY OF ROHNERT PARK AND THE SERVICES EMPLOYEES INTERNATIONAL UNHON (SEIU) LOCAL 1021 MAINTENANCE WORKERS WHEREAS, on March 26, 2019, the City contracted with Koff& Associates to conduct a comprehensive classification and compensation study; and WHEREAS, the study was completed and staff received the final report from Koff& Associates on November 18, 2019; and WHEREAS, Council accepted the Classification and Compensation Study on November 26, 2019 pursuant to Resolution No. 2019-148; and WHEREAS, prior to the study, the City had already engaged in an effort with SEIU to update the City's maintenance classes from broad, general classifications to narrow classifications specific to an employee's actual assignment and Koff& Associates updated these class descriptions in order to ensure the format was consistent; and WHEREAS, the study determined the median salaries of base and total compensation for select classifications using comparator cities; and WHEREAS, as part of the final report, Koff& Associates typically present various options for implementation of their report findings and agencies then determine which options best meets the needs and goals of the agency; and WHEREAS, the City has determined a philosophy of 98% of the median base salary for the purpose of establishing the initial salary ranges recommended by this study and developed an implementation plan; and WHEREAS, Human Resources staff met and conferred with SEIU to provide an overview of the study and recommendations, and after seven months of meetings, SEIU accepted the study and proposed changes for their unit; and WHEREAS, Staff is asking Council to approve the classification and compensation changes for positions in the SEIU unit as set forth in attached Exhibits "A" and "B." WHEREAS, in order to implement the changes to the classification and compensation provisions in Exhibits "A" and "B" it is necessary to modify the provisions of the License and Certification Program as outlined in Exhibit "C". NOW,THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert Park that it does hereby approve the updated job descriptions, classification changes, salary ranges and Amendment One to the Memorandum of Agreement between the City of Rohnert Park and SEIU for positions in the SEIU unit which are attached hereto as Exhibits "A", "B" and "C" and incorporated by this reference. DULY AND REGULARLY ADOPTED this 14`h day of July, 2020. CITY OF ROHNERT PARK Joseph V Callinan, Mayor ATTEST: Sylvia LoperCuevas, Acting City Clerk Attachments: Exhibit A, B and C ADAMS: BELFORTE: AM, STAFFORD: MACKENZIE: AW CALLINAN: AYES: ( 1 ES: ( p ) AB,SF : ( Z>) ABSTAIN ) Resolution 2020-068 2 EXHIBIT “A” SEIU CLASSIFICATION DESCRIPTIONS • Arborist • Collection System Operator I/II • Collection System Operator III • Collection System Supervisor • Custodian • Facilities Maintenance Supervisor • Facilities Maintenance Worker I/II • Facilities Maintenance Worker III • Fleet Mechanic • Fleet Services Supervisor • Instrumentation Technician • Landscape Maintenance Worker • Maintenance Worker I • Maintenance Worker II • Parks Maintenance Supervisor • Parks Maintenance Worker I/II • Parks Maintenance Worker III • Streets Maintenance Supervisor • Streets Maintenance Worker I/II • Streets Maintenance Worker III • Supervising Maintenance Worker • Utilities Service Representative • Water Distribution Operator I/II • Water Distribution Operator III • Water Distribution Supervisor • Water System Operator I/II • Water System Operator III • Water System Supervisor ARBORIST DEFINITION Under general supervision, oversees and performs a variety of activities and functions related to the planting, maintenance, inventorying, and care of all trees city-wide; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Works Operations Manager – General Services or Director of Public Works and Community Services. Exercises technical and functional direction over and provides training to lower-level staff. CLASS CHARACTERISTICS This is a specialized professional classification performing the full range of tree and landscape care assignments. Incumbents at this level are capable of performing care, preservation, maintenance, removal and development of the city’s trees, landscape beds, and general grounds. Considerable independent judgment is used to make decisions in carrying out assignments. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Oversees all phases of arboricultural work and maintenance.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, demonstrations, conventions, and trainings as needed or required particularly as they relate to the maintenance of certification and licensing as an Arborist and Pest Control Advisor.  Collects data; organizes material; prepares purchase orders; orders division’s supplies and materials; completes relevant department forms and reports; uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Flags traffic; installs and removes traffic cones, traffic control signs, and barricades.  Operates and/or drives a variety of light and heavy equipment, including but not limited to, tractors, dump trucks, bucket truck, backhoes, forklifts, boom truck, mowers, brush chipper, stump grinder, power hand tools, line trimmers, chain saws, and other tree-related equipment.  Cleans, maintains, and either services or oversees the servicing of equipment and makes minor equipment repairs as necessary.  Performs tree inventories and evaluations using computers and GIS equipment; examines trees, shrubs and other types of plant material to assess their condition and determines appropriate treatment; makes determinations regarding trees that may pose a threat to public health, safety, and/or general welfare and follows through with appropriate remedial measures; removes dead and dying trees.  Prunes tree growth away from public access routes.  Installs tree cabling, tree braces, and attaches guy wires to trees. Arborist Page 2 of 4  Plants, prunes, and cares for new trees, including staking, re-staking, and watering of trees during the early-care maintenance period.  Performs plant disease diagnoses; applies pesticides and fertilizers; advises and trains staff in pest control functions and in the safe use of spraying and other tree care treatment equipment.  Mulches and fertilizes soil for proper tree care, growth, and weed control and abatement.  Oversees the maintenance of City trees, bushes and shrubs; removal of tree trimmings and leaves; cutting and removal of weeds; proper application of herbicides.  Reviews and comments on Tree Removal Permit Applications; assesses and approves planting of replacement trees.  Reviews drawings and plans and prepares contract specifications; prepares bids and oversees the work of contract tree care and landscape maintenance activities.  Provides technical consulting service with City staff and contractors regarding sidewalk trip hazard mitigation associated with trees.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment, and materials used for the proper care, preservation, maintenance, removal, and development of the street and park trees, landscape beds, and City-owned property and general grounds.  Tree health problems, diseases, pests and appropriate corresponding treatment.  Safe and effective methods of felling trees, removing branches, and lowering limbs.  Safety procedures for climbing trees and working around overhead wires.  Occupational hazards, risk management, and standard safety precautions.  Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of tools, equipment and vehicles typically used in arboricultural work.  Use lowering techniques and devices related to tree work.  Plan, organize, and implement maintenance and repair programs for tree care, inventorying, and removal.  Identify native and introduced tree, shrub, and plant species and have a working- knowledge of each species’ growth characteristics.  Distinguish between different pesticide materials, fungicides, herbicides, and insecticides with the ability to read and understand label information and instructions. Arborist Page 3 of 4  Work safely and be able to train and direct others in following safe work practices, including operation of related equipment.  Be proactive in addressing problems and take initiative to seek out work; complete tasks and follow through with work assignments in a timely fashion.  Learn and utilize new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to an associate degree from an accredited college in arboriculture; and three (3) years of professional tree-care experience. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment, and a satisfactory driving record.  Possession of a Certified Arborist Certification issued by the International Society of Arboriculture upon appointment.  Ability to obtain a Pest Control Advisor and Qualified Applicator’s License issued by the State of California during the probationary period.  Possession of a Certified Arborist/Municipal Specialist Certification issued by the International Society of Arboriculture is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and landscape equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. Arborist Page 4 of 4 ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees International Union, Local 1021 Approved By: Date Approved: COLLECTION SYSTEM OPERATOR III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the operation, maintenance, and repair of the City’s sewer collection facilities and appurtenances; provides lead direction to Collection System work teams, as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff. CLASS CHARACTERISTICS This is the advanced-level classification in the Collection System Operator series. Incumbents work under general supervision and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the City’s sewer collection facilities and appurtenances. This class is distinguished from Collection System Operator II in that the Collection System Operator III performs a broader range of highly skilled work and may act in the lead capacity over other Collection System Operators. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Provides lead direction and training as required during the installation, maintenance, and repair of the sewer collection system and related facilities.  Operates Hydro-Vac and CCTV equipment and uses best management practices to prevent any foreseeable system failures.  Removes blockages in wastewater collection systems and ensures proper containment and decontamination during and after backups and spills to prevent public health hazards and protect the environment.  Ensures proper safety precautions and that the worksite is maintained in a safe and orderly condition; installs shoring and sets up traffic control to maintain a safe worksite.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in sewer collection system maintenance and construction activities.  Conducts underground utility locates, installs, maintains, and repairs manholes and storm drain grates.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Replaces or resets manholes as needed to bring them to proper grade.  Provides timely and responsive corrective actions to citizens’ questions, concerns, and claims.  Determines and sets up safe work zone traffic control and maintains a safe work environment.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Performs other related duties as assigned. Collection System Operator III Page 2 of 3 In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles and practices of leadership.  Principles of providing functional direction and training.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Cal/OSHA standards.  Computer programs and operation of computers.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Plan, organize, and coordinate the work of technical, staff.  Effectively provide staff leadership and work direction.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Perform basic arithmetic calculations.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Collection System Operator III Page 3 of 3 Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five (5) years of progressively responsible experience in the construction, maintenance, and/or repair of sewer collection systems, facilities, and related appurtenances at a level equivalent to the Collection System Operator II with the City of Rohnert Park. Licenses and Certifications:  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent).  Possession of a California Water Environment Association Collection System Maintenance Grade III certification, by date of appointment.  Possession of a California Water Environment Association Collection System Maintenance Grade IV certification is desirable.  Possession of a California Water Environment Association Mechanical Technologist Grade I certification is desirable.  Possession of a Grade I Water Distribution Operator Certificate (D1) issued by the State of California Water Resources Control Board, is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: COLLECTION SYSTEM OPERATOR I/II DEFINITION Under direct or general supervision, learns to perform and performs a variety of semi-skilled and skilled activities and functions related to the operation, maintenance, and repair of the City’s sewer collection facilities and appurtenances; and performs related work as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from the Collection System Supervisor. The Collection Systems Operator I exercises no direct supervision over staff. The Collection Systems Operator II may exercise technical and functional direction over and provide training to lower-level staff. CLASS CHARACTERISTICS Collection System Operator I: This is the entry-level class in the Collection System Operator series. Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This class is distinguished from other Collection System Operators in this series based on experience and licenses required at time of hire. Collection System Operator II: This is the journey level class of the Collection System Operator series. Positions at this level are distinguished from the I level by the performance of the full range of duties, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The Collection System Operator I and Collection System Operator II are distinguished from the Collection System Operator III, in that the latter performs a broader range of skilled work and may act in the lead capacity over other Collection System Operators. Positions in the Collection System Operator class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Operates and maintains the City’s sewer collection system and all related facilities including pump stations. Collection System Operator Page 2 of 4  Operates Hydro-Vac and CCTV equipment to inspect, clean, and repair sewer collection system piping.  Removes blockages in sewer collection systems and ensures proper containment and decontamination during and after backups and spills to prevent public health hazards and protect the environment.  Digs and shores trenches using proper methods.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in sewer collection system maintenance and construction activities.  Conducts underground utility locates, installs, maintains, and repairs manholes and grates.  Replaces or resets manholes as needed to bring them to proper grade.  Provides timely and responsive corrective actions to citizen’s questions, concerns, and claims.  Follows safe work practices and observe safety rules and regulations.  Determines and sets up safe work zone traffic control and maintains a safe work environment.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, welding, plumbing, and carpentry.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic, or in confined spaces, and under other hazardous conditions.  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of mechanical and power tools and equipment used in constructing and maintaining sewer collection system and facilities. Collection System Operator Page 3 of 4  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, blueprints, and specifications.  Learn and utilize new technology.  Perform heavy, manual labor under adverse working conditions.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Collection System Operator I/II: Equivalent to completion of the twelfth (12th) grade. Collection System Operator I: Six (6) months of experience performing manual labor in general construction or maintenance. Collection System Operator II: Three (3) years of increasingly responsible experience in the construction, maintenance, and/or repair of sewer collection systems, facilities, and related appurtenances. The incumbent must possess the required licenses and certifications. Licenses and Certifications: Collection System Operator I:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), within one year of appointment.  Possession of a California Water Environment Association Collection System Maintenance Grade I certification, within two years of appointment. Collection System Operator II: In addition to the minimum requirements of a Collection System Operator I:  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), at the time of appointment.  Possession of a California Water Environment Association Collection System Maintenance Grade II certification, by date of appointment. Collection System Operator Page 4 of 4  Possession of a California Water Environment Association Collection System Maintenance Grade III certification is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: COLLECTION SYSTEM SUPERVISOR DEFINITION Under general direction, performs, plans, schedules, and assigns the work of wastewater collection systems maintenance staff within the Public Works Department; supervises, plans, and coordinates the construction, installation, maintenance, and repair of wastewater collection systems, facilities, and related appurtenances; administers, monitors, and provides technical input for assigned maintenance, operations, and related projects and programs; provides responsible technical assistance to the Public Works Operations Manager– Utilities; performs a variety of technical and hands-on tasks relative to the assigned functional area; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory and management personnel. Exercises direct and general supervision over technical staff. CLASS CHARACTERISTICS This is a working supervisory classification in the Collection System class series. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Collection System Operators. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Public Works Operations Manager – Utilities in that the latter has overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Plans, organizes, assigns, supervises, and reviews the work of assigned staff in the installation, maintenance, and repair of sewer collection, facilities, and related appurtenances; administers specialized projects and programs in area of assignment.  Schedules and conducts training and safety meetings for assigned personnel.  Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; implements policies and procedures, including standard operating procedures for assigned areas.  Prepares initial draft employee performance appraisals, counsels and coaches employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Implements sewer collection system maintenance in accordance with the City’s Sewer System Management Plan (SSMP).  Locates underground utilities.  Maintains buildings, equipment and grounds at sewer pump stations.  Performs confined space entries.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings. Collection System Supervisor Page 2 of 4  Ensures proper safety precautions and that the worksite is maintained in a safe and orderly condition; installs shoring and sets up traffic control to maintain a safe worksite.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Supervises the operation, maintenance, repair, and replacement of the facilities and equipment in the Division.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Performs a variety of operational tests and calculations and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Determines and recommends equipment, materials, staffing, and safety needs, devices, and/or equipment for assigned operation, maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders.  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions.  Monitors and assists with the division’s budget by researching and making recommendations; determines and approves budget expenditures.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy equipment including, but not limited to, hydro- jetting equipment, tractors, dump trucks, backhoes, forklifts, lifts and bucket truck.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles and practices of leadership.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices for operating power equipment, working in traffic, or in confined spaces, and under other hazardous conditions.  Cal/OSHA standards.  Principles and practices of recordkeeping.  Principles of budgeting and fiscal control.  Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Collection System Supervisor Page 3 of 4  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Provide leadership, delegate tasks, and effectively represent the division, department and the City; serve as a role model for accomplishing the City’s visions and goals.  Mentor and encourage employees to develop their job skills and knowledge and improve work performance; implement best practices of training and supervision.  Perform arithmetic calculations sufficient to determine volumes, areas, lengths, percentages and conversions.  Be proactive in addressing problems.  Demonstrate and direct others to follow safe work practices.  Learn and implement new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in construction, maintenance, repair, and operations related to sewer collection system maintenance including one (1) year of lead experience.. Licenses and Certifications:  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent) at appointment.  Possession of a California Water Environment Association Collection System Maintenance Grade IV certification at appointment. Collection System Supervisor Page 4 of 4  Possession of a Grade I Water Distribution Operator Certificate (D1) issued by the State of California Water Resources Control Board at appointment.  Possession of a California Water Environment Association Mechanical Technologist Grade I certification within one year of appointment. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby services. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: CUSTODIAN DEFINITION Under general supervision, trains and supervises part-time Custodians and provides custodial services to maintain various City facilities, often outside of regular business hours; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Works Facilities Maintenance Supervisor. Exercises technical and functional direction over and provides training to part-time custodial staff. CLASS CHARACTERISTICS This is a lead classification responsible for training and supervising custodial staff and working independently performing tasks to maintain City facilities such as cleaning, vacuuming, picking up trash, dusting, cleaning restrooms, performing minor repairs to facilities and related duties as assigned. Incumbents work under general supervision and exercise a high level of discretion and independent judgment in performing the full range of routine custodial services. Incumbents also provide lead direction to part- time custodial staff. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Removes litter in and around City facilities and empties and cleans waste receptacles.  Cleans, sanitizes and maintains restroom facilities and fixtures, including unclogging toilets as needed.  Follows label instructions to mix and dilute cleaners, disinfectants, and stripping agents to ensure proper strength for use.  Changes light bulbs, unplugs drains, and performs other minor building repairs and maintenance.  Sweeps, mops, scrubs, strips, waxes and polishes floors; vacuums, shampoos and steam cleans rugs and carpets; and dusts and polishes furniture, woodwork, cabinets, fixtures and equipment.  Cleans and maintains commercial kitchens and eating areas.  Removes weeds and debris from exterior of buildings.  Cleans and maintains facilities including floors, walkways, ceilings, windows, lights, office furniture and fixtures.  Operates hand tools as needed to perform minor repairs.  Replenishes restroom supplies and monitors inventory of cleaning supplies and equipment.  Maintains an accurate schedule and record of work performed.  Trains, schedules and provides functional direction to part-time Custodian staff at multiple City facilities.  Ensures adequate cleaning supplies are stocked in each facility.  Observes safe working practices, including maintaining storage areas in a safe condition; corrects or reports any safety or fire hazards. Custodian Page 2 of 3  May perform the above duties in cooperation with assigned staff, supervisor and/or various community groups.  Performs other related duties as assigned. , In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Proper cleaning methods and the safe usage of cleaning materials, disinfectants, custodial tools, and equipment used in the maintenance of public buildings and facilities.  Safe work practices and procedures.  Principles of providing functional direction and training.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Use a variety of hand tools.  Safely use a variety of cleaning agents and chemicals.  Climb and descend ladders.  Perform basic arithmetic calculations used to track supply inventory.  Effectively provide staff leadership and work direction.  Understand and carry out oral and written directions.  Become familiar with and enforce safety rules, procedures and regulations regarding the use of public facilities.  Perform manual work requiring physical strength, agility and endurance.  Maintain records of work performed.  Learn and utilize new technology.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Custodian Page 3 of 3 Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:  Equivalent to completion of the twelfth (12th) grade and one (1) year of previous janitorial-related work experience in commercial or equivalent facilities. Experience performing custodial work independently, particularly in a lead capacity is desirable. Licenses and Certifications:  Possession of a valid California Class C Driver's License by date of appointment and a satisfactory driving record.  Possession and maintenance of CPR Certificate within 90 days of appointment date. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to climb and descend ladders, to operate varied hand and power tools, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards, and hazardous chemical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU) Local 1021 Approved By: Date Approved: FACILITIES MAINTENANCE WORKER I /II DEFINITION Under direct or general supervision, learns to perform and performs a variety of skilled and semi-skilled activities and functions related to the operation, maintenance, and repair of the City’s facilities and infrastructure; performs related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Facilities Maintenance Worker I class is an entry-level position within the City’s Department of Public Works, Facilities Maintenance Division. Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Facilities Maintenance Worker II class is a journey-level position within the City’s Department of Public Works, Facilities Maintenance Division. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. Positions in the Facilities Maintenance Worker class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, three (3) years of prior related experience that meets the qualification standards for the II level is required. The activities of Facilities Maintenance Worker I/II differ from those of the Facilities Maintenance Worker III, having less autonomy and discretionary responsibility relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Facilities Maintenance Worker I / II Page 2 of 4  Performs, diagnoses, troubleshoots, and repairs complex building systems.  Performs a variety of rough and finished carpentry work to include alterations, repairs and maintenance.  Installs, repairs, and replaces drywall and hard surfaces, including painting.  Installs, maintains and repairs electrical, controls, wiring, and lighting systems. Inspects transformers and circuit breakers, and other electrical components.  Installs interior and exterior wiring for equipment and appliances, troubleshoots and locates defects in electrical systems and replaces parts as necessary.  Performs routine, low-voltage electrical work including inspection, repair, installation, and service of electrical and lighting systems.  Installs, maintains, and repairs plumbing systems and fixtures.  Performs repairs to a variety of roofing systems as needed.  Performs a variety of construction and maintenance functions related to the development, care, and upkeep of the City’s facilities and infrastructure.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Maintains heating, ventilation and air conditioning (HVAC) systems.  Uses building management systems to operate and troubleshoot HVAC and lighting control systems.  Operates and maintains city swimming pool equipment including filtration, heating and disinfection systems.  May perform troubleshooting, maintenance, and repairs of chillers and boilers.  Reads and interprets plans and specifications.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and constructions activities. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Some knowledge, skills, and abilities may be performed by positions at the entry (I) level in a learning capacity: Knowledge of:  Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, welding, plumbing, carpentry.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions. Facilities Maintenance Worker I / II Page 3 of 4  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of mechanical and power tools and equipment used in constructing, maintaining, and repairing City facilities and infrastructure.  Operate basic office equipment, including a computer.  Prepare written documents including reports, memos, and spreadsheets.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, building plans, and specifications.  Take initiative to seek out work, complete tasks, and follow through with work assignments in a timely fashion.  Follow verbal and written directions.  Learn and utilize new technology.  Perform manual labor under adverse working conditions.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Facilities Maintenance Worker I/II: Equivalent to completion of the twelfth (12th) grade. Facilities Maintenance Worker I: Six (6) months experience performing manual labor in general construction or maintenance. Facilities Maintenance Worker II: Three years (3) of increasingly responsible experience related to the maintenance of facilities and infrastructure from either a public or private agency. Licenses and Certifications: Facilities Maintenance Worker I/II:  Possession of a valid California driver’s license by time of appointment and a satisfactory driving record.  Possession of a Certified Pool Operator Certificate issued by the National Swimming Pool Foundation within one year of date of appointment. Facilities Maintenance Worker I / II Page 4 of 4 Facilities Maintenance Worker II:  Possession of Section 608 Technician Certification Type 2, 3 and/or Universal within one year of date of appointment. Testing for certification must be administered by an EPA-approved certifying organization. The following are highly desirable for the Facilities Maintenance Worker II to possess:  Certificate of completion of Chillers: Operation & Maintenance of Chilled Water Systems training provided by National Technology Transfer, Inc., also known as NTT Training.  Certificate of completion of Boilers: Technical & Operational training provided by National Technology Transfer, Inc., also known as NTT Training. Alterative courses/providers of comparable content and complexity will be considered on a case-by-case basis. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: FACILITIES MAINTENANCE WORKER III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the maintenance of the City’s facilities and infrastructure; performs related duties as required. In addition, may provide lead direction to Facilities Maintenance work teams. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over and provide training to lower-level maintenance staff. CLASS CHARACTERISTICS The Facilities Maintenance Worker III class is the advanced journey-level position within the City’s Department of Public Works. Incumbents work under general direction and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the City’s facilities. Incumbents also provide lead direction and supervision to lower level maintenance staff. The class is distinguished from the Facilities Maintenance Worker II by requiring greater initiative, judgment, responsibility, autonomy and discretion relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Facilities Maintenance Supervisor by requiring less overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs, diagnoses, troubleshoots, and repairs complex building systems.  Performs a variety of rough and finished carpentry work to include alterations, repairs and maintenance.  Installs, repairs, and replaces drywall and hard surfaces, including painting.  Installs interior and exterior wiring for equipment and appliances, troubleshoots and locates defects in electrical systems and replaces parts as necessary.  Performs routine, low-voltage electrical work including inspection, repair, installation and service of electrical and lighting systems.  Installs, maintains, and repairs plumbing systems and fixtures.  Performs repairs to a variety of roofing systems as needed.  Performs a variety of construction and maintenance functions related to the development, care, and upkeep of the City’s facilities and infrastructure.  Maintains heating, ventilation and air conditioning (HVAC) systems.  Uses building management systems to operate and troubleshoot HVAC and lighting control systems.  Operates and maintains city swimming pool equipment including filtration, heating and disinfection systems. Facilities Maintenance Worker III Page 2 of 4  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  May perform troubleshooting, maintenance, and repairs of chillers and boilers.  Reads and interprets building plans and specifications.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and constructions activities. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Principles of providing functional direction and training.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Effectively provide staff leadership and work direction.  Operate a variety of equipment, vehicles, power, and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Perform basic arithmetic calculations.  Prepare written documents including reports, memos, and spreadsheets.  Demonstrate and follow safe work practices  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Facilities Maintenance Worker III Page 3 of 4  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience related to the maintenance of public facilities and infrastructure from either a public or private agency equivalent to City of Rohnert Park Facilities Maintenance Worker II. Licenses and Certifications:  Possession of a valid California driver’s license by date of appointment and satisfactory driving record.  Possession of a Certified Pool Operator Certificate issued by the National Swimming Pool Foundation by date of appointment.  Possession of Section 608 Technician Certification Type 2, 3 and/or Universal. Testing for certification must be administered by an EPA-approved certifying organization license by date of appointment.  Possession of Certificate of completion of Chillers: Operation & Maintenance of Chilled Water Systems training provided by National Technology Transfer, Inc., also known as NTT Training, within one year of appointment.  Possession of Certificate of completion of Boilers: Technical & Operational training provided by National Technology Transfer, Inc., also known as NTT Training, within one year of appointment. Alterative courses/providers of comparable content and complexity will be considered on a case-by-case basis. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical Facilities Maintenance Worker III Page 4 of 4 hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: FACILITIES MAINTENANCE SUPERVISOR DEFINITION Under general direction, supervises and performs a variety of activities and functions related to the operation, maintenance, and repair of the City’s facilities and infrastructure; performs related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct and general supervision over maintenance staff. CLASS CHARACTERISTICS The Facilities Maintenance Supervisor is a working supervisory classification. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Facilities Maintenance Worker I, II, and III. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. The class is distinguished from the Facilities Maintenance Worker III by requiring greater initiative, judgment, responsibility, autonomy, and discretion relevant to the planning and completion of a wide variety of maintenance and operational activities. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Public Works Operations Manager – General Services by the lack of overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Supervises and plans work schedules; selects, trains and monitors work performance of assigned personnel; prepares initial draft of performance appraisals for personnel in assigned division.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings.  Schedules and conducts training and safety meetings for assigned personnel.  Supervises the operation, maintenance, repair, and replacement of the facilities and equipment in the Division.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Performs a variety of operational tests and calculations, and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Determines and recommends equipment, materials, staffing, safety needs, devices, and/or equipment for assigned operation, maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders.  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions. Parks Facility Maintenance Supervisor Page 2 of 4  Monitors and assists with the division’s budget by researching and making recommendations; determines and approves budget expenditures.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy equipment including, but not limited to, tractors, dump trucks, backhoes, forklifts, and bucket trucks.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Oversees or performs various activities, including painting and repair of both interior and exterior of City buildings.  Coordinates the use of equipment and procurement of materials for assigned jobs.  Plans review of upcoming city projects, works with city staff and contractors throughout the construction or remodel process of city facilities.  Oversees contractors performing work on city facilities.  Manages building management systems to operate and troubleshoot HVAC and lighting control systems.  Maintains heating, ventilation and air conditioning systems (HVAC).  Performs preventative maintenance on various building systems, including lighting, exterior coating, HVAC and solar systems.  Performs building repair and maintenance tasks, including general carpentry work, painting, concrete, welding, plumbing, and building electrical systems.  Repairs roofs and building exterior systems, including various siding and window systems.  May perform troubleshooting, maintenance, and repairs of chillers and boilers.  Provides timely and responsive corrective action to customer questions, concerns, complaints, and claims related to City buildings. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Recordkeeping principles and procedures.  Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Parks Facility Maintenance Supervisor Page 3 of 4  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Prepare and maintain records and reports with the use of computer programs.  Demonstrate and direct others to follow safe work practices.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Learn and implement new technology.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Prepare written correspondence including, but not limited to, reports, memos, and spreadsheets.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in construction, maintenance, repair, and operations including one (1) year of lead experience. Licenses and Certifications:  Possession of a valid California driver’s license by date of appointment and a satisfactory driving record.  Possession of a Certified Pool Operator Certificate issued by the National Swimming Pool Foundation by date of appointment.  Possession of Section 608 Technician Certification Type 2, 3 and/or Universal. Testing for certification must be administered by an EPA-approved certifying organization license by date of appointment.  Possession of Certificate of completion of Chillers: Operation & Maintenance of Chilled Water Systems training provided by National Technology Transfer, Inc. (also known as NTT Training), or equivalent.  Possession of Certificate of completion of Boilers: Technical & Operational training provided by National Technology Transfer, Inc. (also known as NTT Training), or equivalent. Parks Facility Maintenance Supervisor Page 4 of 4 PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: FLEET MECHANIC DEFINITION Under general supervision, performs preventative maintenance, repair, outfitting, and servicing of a variety of city automobiles, trucks, and equipment; performs other related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Fleet Services Supervisor. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This is the journey-level classification in the Fleet Mechanic series. Positions at this level are distinguished by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. This class is distinguished from the Fleet Service Supervisor in that the latter provides technical and functional supervision to Fleet Mechanic staff. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Maintains a variety of equipment and vehicles, including trucks and emergency vehicles such as fire engines, patrol vehicles and motorcycles.  Diagnoses vehicle and heavy equipment problems and makes recommendations regarding major servicing.  Performs major repairs, including, but not limited to clutch, water pump, fuel pump, hydraulic systems, fuel systems, electrical systems , transmission, differentials and radiator work.  Charges air conditioning systems.  Greases equipment; checks fluids; makes vehicle safety checks for lights, brakes, and tires.  Repairs and changes tires, hoses, oil, filters, spark plugs and wires.  Performs brake work, including brake linings and turning and replacement of drums and rotors.  Performs tune-ups and makes miscellaneous repairs.  Road tests vehicles; drives trucks or equipment as required; inspects vehicles in the shop and out in the field.  Schedules appointments and maintains computerized maintenance records.  Schedules outside repairs; delivers vehicles and equipment for estimate and/or repair; orders parts  Strips vehicles and equipment for auction.  Installs equipment and graphics on emergency vehicles.  Maintains and repairs a variety of small gasoline engines and similar equipment found on mowers, chain saws, edgers, weed eaters and related equipment; sharpens rotary mower blades.  Welds and fabricates miscellaneous parts.  Maintains shop tools and surrounding work areas; assists in maintaining shop inventory and ordering parts and supplies.  Receives and resolves complaints regarding equipment maintenance. Fleet Mechanic Page 2 of 4  Enters and retrieves data from the Fleet Management System.  Maintains a variety of records and prepare reports.  Monitors and reviews work performed by contractors on behalf of the City.  Schedules work with and communicates work status to customers and vendors.  Reads, comprehends and makes equipment and repair operations decisions or recommendations based on reports and codes such as work order codes used in the Fleet Management System.  Assists in the training of City crews in safe and productive maintenance and operation of City owned equipment.  May act as the Supervisor in the absence of the Fleet Services Supervisor.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, techniques, tools, equipment, and materials used in the maintenance and repair of vehicles and stationary equipment.  Diesel repair, electrical troubleshooting skills, and automotive diagnostic equipment operation.  Operation and maintenance of a wide variety of mechanic’s hand, power tools, and equipment.  Preventative maintenance schedules and procedures for vehicles and equipment.  Methods and procedures of welding.  Essential safe work methods and procedures to provide a safe shop environment.  Basic mathematics used in the course of the position.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Diagnose and repair a wide variety of power-driven vehicles and equipment.  Operate and maintain a variety of hand and power tools, and equipment.  Work independently in the absence of supervision.  Read and interpret manuals, specifications, and drawings.  Estimate materials, equipment, time and cost required for vehicle and equipment maintenance projects.  Keep work area clean.  Maintain basic computerized records.  Keep abreast of changes in industry standards.  Learn and apply new technology, methods, and skills.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Fleet Mechanic Page 3 of 4  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and two (2) years of work experience in the maintenance and repair of automotive and other power-driven equipment. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of, or the ability to obtain, a valid California Class B commercial driver’s license, including the required endorsements, within one year of appointment.  Completion of a recognized apprenticeship in repair of vehicles or heavy equipment, and/or completion of related, specialized training courses, is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and mechanical equipment, and to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 80 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Fleet Mechanic Page 4 of 4 May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees International Union, Local 1021 Approved By: Date Approved: FLEET SERVICES SUPERVISOR DEFINITION Under general direction, leads and performs skilled preventative maintenance, repair, outfitting, and servicing of a variety of gasoline, diesel and alternative-fueled City automobiles, trucks, and equipment; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Public Works Operations Manager – General Services. Exercises direct and general supervision over Fleet Services staff. CLASS CHARACTERISTICS This is a single position working supervisory classification in the Fleet Mechanic series. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Fleet Mechanics. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Implements preventative citywide Fleet maintenance program, including scheduling service and repairs, and preparing fleet maintenance reports.  Schedules preventative maintenance and repair service with all City departments.  Maintains a variety of equipment and vehicles, including heavy equipment, specialty vehicles, police vehicles, and fire engines.  Diagnoses vehicle and heavy equipment problems and performs repairs.  Trains and supervises assigned staff.  Arranges and/or performs quarterly BIT (Biennial Inspection Terminal) inspections.  Arranges for annual pump tests of the Fire Division fleet.  Makes vehicle safety checks for lights, brakes, and tires.  Performs brake work, tune-ups, and miscellaneous minor repairs.  Performs gas and electric welding to fit or repair parts.  Assists with assessing cost effectiveness of in-house work versus outsourcing specific tasks.  Coordinates the repair of City vehicles involved in accidents and damage to equipment with insurance and auto body shops.  Maintains inventory of fleet parts; purchases parts and materials.  Collects data and organizes material for budget requests; assists in preparing and monitoring the Fleet operating budget.  Coordinates annual smog testing of gas and diesel fleet.  Assists with design specifications of equipment purchased and installed.  Recommends and assists in the preparation of vehicle replacement specifications; inspects and approves replacement vehicles before acceptance. Fleet Services Supervisor Page 2 of 4  Plans and implements appropriate hazardous materials storage and handling procedures within the shop and vehicle storage areas.  Performs the monitoring of fuel tanks and meters; inspects all City standby generators.  Performs a variety of operational tests and calculations, and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Inspect and evaluate work in progress and upon completion, as needed.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.  Methods, techniques, tools, equipment, and materials used in the maintenance and repair of motors and engines.  Diesel repair, electrical troubleshooting skills, and automotive diagnostic equipment operation.  Operation and maintenance of a variety of mechanic’s hand and power tools and equipment.  State vehicle regulations regarding registrations and smog control.  Regulations governing safe work methods, practices and standards essential for providing a safe shop environment.  Methods and practices used in equipment purchasing and acquisition.  Basic budgeting principles.  Basic inventory and parts management practices.  Radio procedures and regulations.  Computerized recordkeeping procedures.  Methods and procedures of welding.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Troubleshoot, diagnose, test and repair a wide variety of power-driven vehicles and equipment.  Operate and maintain a variety of hand and power tools and equipment. Fleet Services Supervisor Page 3 of 4  Perform a variety of welding techniques.  Perform mathematical calculations related to costs, volumes and other measurements.  Utilize word processing, spreadsheet, and fleet management systems.  Read and interpret manuals, specifications, and drawings.  Estimate materials, equipment, time and cost required for equipment maintenance projects.  Diagnose and troubleshoot complex problems.  Keep abreast of changes to industry standards.  Learn and apply new technology, methods, and skills.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade with some college or vocational coursework in automotive technology or repair and three (3) years of increasingly responsible work experience in the maintenance and repair of automotive and other power-driven equipment, with one (1) year of lead experience. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a valid California Class B commercial driver’s license, including the required endorsements, within 12 months of appointment.  Possession of ASE (National Institute of Automotive Service Excellence) Certification as a Master Mechanic and/or Master Truck Technician, is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and mechanical equipment, and to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and Fleet Services Supervisor Page 4 of 4 objects weighing up to 80 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees International Union, Local 1021 Approved By: Date Approved: INSTRUMENTATION TECHNICIAN DEFINITION Under general supervision, performs skilled, technical work in the design, installation, configuration, testing, calibration, maintenance and repair and/or replacement of programmable electronic instrumentation and control equipment, telemetry, and data acquisition systems and subsystems, virtualization, storage administration, web internet information systems (IIS), Microsoft structured query language (SQL) administration, active directory (AD), and local domain maintenance and back up used in the City’s facilities, wastewater and water utilities; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Works Operations Manager - Utilities and/or the Director of Public Works and Community Services. Exercises technical and functional direction over and provides training to lower-level staff. CLASS CHARACTERISTICS This is a specialized journey-level classification responsible for different programmable control, telemetry, and data acquisition systems for the City’s facilities, wastewater and water utilities. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Designs, installs, programs, tests, calibrates, maintains, and repairs computer, electronic, pneumatic, and radio systems, and components of process control, telemetry and data acquisition systems’ equipment and designs for process control and data acquisition systems.  Design, plan, implement, maintain, and administer Virtualization Storage, Web IIS, AD, SQL, and perform local domain maintenance including restore from backup and virtualization snapshots.  Installs, programs and maintains a variety of supervisory controls.  Performs electrical wiring required for the installation of electronic equipment.  Designs, installs, maintains, repairs, tests and constructs electrical assemblies.  Troubleshoots and maintains high voltage electrical systems, controls and related process equipment.  Specifies, installs, programs, and repairs various types of variable-frequency motor drive systems.  Maintains, installs, services, and calculates power-load distributions to various motors and related equipment.  Installs, troubleshoots, repairs, and maintains programmable logic controllers.  Writes ladder logic programs.  Installs, maintains and programs related hardware and software for control systems.  Maintains and repairs automatic control valves and associated control functions.  Implements and performs preventive maintenance and repair on motors from fractional to 100 horsepower. Instrument Technician Page 2 of 4  Records and calculates requirements for new electrical installations.  Performs preventive maintenance on up to 480 voltage transformers, breakers, and distribution panels, and specifies, installs, and inspects various types of conduit.  Repairs, calibrates, operates, and maintains test equipment and maintains accurate records of work performed, materials used, and associated costs.  Writes computer programs for the operation of process control and data acquisition systems, controllers and test equipment.  Troubleshoots, repairs, and programs traffic signal controllers.  Specifies and purchases required parts and equipment.  Contacts vendors and other agencies to determine the availability, applicability, and performance of components.  Inspects and test components installed by contractors.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles of electronics, computer systems, pneumatics, hydraulics, and radio communication systems.  Design, installation, maintenance and repair of industrial electrical systems, tools and testing equipment.  Occupational hazards and safety procedures.  High-voltage distribution systems and controls.  Supervisory controls, including solenoids, mercury switches, limit switches, and relays.  Electronic, digital, and analog circuits and power switching to the component level.  Programmable controller ladder logic programs.  Universal and proprietary software programs, including Wonderware.  National Electrical Code and other appropriate standards and specifications.  Building lighting and environmental control systems.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate and troubleshoot flow and level measurement, frequency-based, and process control systems.  Work with and program various instrumentation systems, programmable logic controllers, alarms, and pneumatic systems.  Use materials, tools, equipment, and practices used in the design, installation, testing, calibration, maintenance, and repair of process-control and data acquisition systems. Instrument Technician Page 3 of 4  Recognize industrial occupational hazards and take appropriate safety precautions.  Write computer programs as applied to controllers and electronic test equipment used in water and wastewater and HVAC control systems.  Work independently and make sound judgments regarding work methods and tools.  Read, interpret, and prepare wiring diagrams and blueprints.  Prepare and maintain accurate records, reports, and job-cost estimates.  Learn and utilize new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to an associate degree from an accredited college in electronic technology and two (2) years of experience in installing, maintaining, repairing, calibrating and replacing electrical equipment and machinery. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a California Grade I Water Treatment Plant Operator Certificate (T1) issued by the California Department of Public Health, is desirable.  Possession of a Grade I Instrumentation Technician Certificate issued by the California Water Environment Association is desirable.  Possession of a Grade I Traffic Signal Controller Technician Certificate issued by the International Municipal Signal Controller Association is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Instrument Technician Page 4 of 4 Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees International Union, Local 1021 Approved By: Date Approved: LANDSCAPE MAINTENANCE WORKER DEFINITION Under general supervision, performs a variety of unskilled and semi-skilled tasks in the maintenance and repair of landscape areas in parks, street medians, facilities and other public grounds and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS The Landscape Maintenance Worker is a single level classification that performs a wide variety of unskilled to semi-skilled landscape maintenance tasks. Incumbents are expected to operate landscape maintenance equipment including mowers, trimmers, blowers and other hand tools. Positions in this class require some prior municipal or industrial landscape experience. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs general landscape maintenance duties including mowing, trimming, edging, hedging and weeding.  Cleans and maintains outdoor areas, including weeding, watering, planting, picking up litter, and assisting in the care of trees, shrubs, flowers and lawns.  Loads, unloads and transports dirt, plants, and other landscape materials.  Assists in roadway lane closures by setting up traffic cones, directional signs and barricades to channel traffic.  Removes small trees, stumps and roots, and assists in removing larger trees.  Repairs and/or reports vandalism, damage or major maintenance requirements.  Inspects and cleans irrigation systems.  Replaces broken sprinkler heads and nozzles and makes basic repairs of irrigation systems.  Performs minor building maintenance and custodial work.  Applies or assists in the preparation and application of pesticides.  Transports equipment, materials, or debris from one location to another.  Cleans and maintains trucks, mowers, and related equipment and tools used in the course of work.  Operates and/or drives a variety of light duty equipment and vehicles typically used in Public Works maintenance activities. Landscape Maintenance Worker Page 2 of 3 In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles, techniques and equipment used in the maintenance of public parks, facilities, and street landscape areas.  Safe practices in using hand tools and light equipment.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicles and equipment operations.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating a variety of power equipment, working in traffic and under hazardous conditions.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of power tools and equipment used in landscape maintenance activities.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, plans, and specifications.  Take initiative to seek out work; complete tasks and follow through with work assignments in a timely fashion.  Follow verbal and written directions.  Perform manual labor under adverse working conditions.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and six (6) months experience performing municipal or commercial landscape duties. Landscape Maintenance Worker Page 3 of 3 Licenses and Certifications:  Possession of a valid California Class C driver’s license by date of appointment.  California Department of Pesticide Regulation Qualified Applicator Certificate is highly desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: PARKS MAINTENANCE SUPERVISOR DEFINITION Under general direction, plans, schedules, and assigns the work of the parks and landscape maintenance staff within the Public Works Department; supervises, plans, and coordinates the construction, installation, maintenance, and repair of parks, landscape areas, and recreation facilities; administers, monitors, and provides technical input for assigned maintenance, operations, and related projects and programs; provides responsible technical assistance to the Operations Manager–General Services; performs a variety of technical and hands-on tasks relative to the assigned functional area; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct and general supervision over maintenance staff. CLASS CHARACTERISTICS The Parks Maintenance Supervisor position is a working supervisory classification. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Parks Maintenance Worker I, II, and III and Landscape Maintenance Worker. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. The class is distinguished from the Parks Maintenance Worker III by requiring greater initiative, judgment, responsibility, autonomy, and discretion relevant to the planning and completion of a wide variety of maintenance and operational activities. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Operations Manager – General Services by the lack of overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Supervises and plans work schedules; selects, trains and monitors work performance of assigned personnel; prepares initial draft of performance appraisals for personnel in assigned division.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings.  Schedules and conducts training and safety meetings for assigned personnel.  Supervises the operation, maintenance, repair, and replacement of the facilities and equipment in the Division.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Ensures compliance with local, State and Federal requirements.  Determines and recommends equipment, devices, materials, staffing, and safety needs, for assigned operation maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders. Parks Maintenance Supervisor Page 2 of 4  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions.  Assists with the coordination of a variety of community-based activities related to Parks and Recreation.  Assists in the development of park maintenance policy and procedures.  Monitors and assists with the division’s budget by researching and making recommendations; determines and approves budget expenditures.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy equipment including, but not limited to, tractors, dump trucks, backhoes, forklifts, bucket truck, and mowers.  Reviews and comments on submitted plans and specifications, maps, drawings and contracts.  Oversees the maintenance of park areas including, but not limited to, athletic fields, tennis and basketball courts, restrooms, pathways, landscape areas including streetscape, and related facilities.  Locates related underground utilities, such as irrigation control wiring.  Inspects and coordinates the maintenance and repair of playground equipment and areas.  Installs, repairs, and maintains irrigation and sprinkler systems.  Provides input on the design, installation and maintenance of various landscape projects and oversees the renovation of athletic activity areas.  Maintains a variety of landscape features, including bushes and shrubs and turf.  Applies herbicide and oversees weed abatement program.  Implements turf management practices, including mowing, edging, aeration, and reseeding.  Coordinates with the Arborist to maintain trees in the parks.  Ensures the proper inspection and repair of tennis and basketball courts.  Maintains bike paths, foot bridges, and creeks. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Computer programs and operation.  Recordkeeping.  Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Parks Maintenance Supervisor Page 3 of 4  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Prepare written correspondence including, but not limited to, reports, memos, and spreadsheets.  Perform arithmetic calculations sufficient to determine volumes, areas, lengths, percentages and conversions.  Prepare and maintain records and reports with the use of computer programs.  Demonstrate and direct others to follow safe work practices.  Learn and implement new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in playground maintenance, turf management, and renovation of athletic fields including one (1) year of lead experience. Licenses and Certifications:  Possession of a valid California Class C driver’s license by date of appointment and a satisfactory driving record.  Possession of Recycled Water System Site Supervisor by date of appointment  Possession of Certified Playground Safety Inspector issued by the National Playground Safety Institute by date of appointment  Possession of California Department of Pesticide Regulation Qualified Applicator Certificate by date of appointment. The following are highly desirable for the Parks Maintenance Supervisor to possess: Parks Maintenance Supervisor Page 4 of 4  California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate Grade I  Possession of a Certified Pool Operator Certificate issued by the National Swimming Pool Foundation PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU) Approved By: Date Approved: PARKS MAINTENANCE WORKER III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the operation, maintenance, and repair of the City’s parks and recreation areas; performs related duties as required. In addition, may provide lead direction to Parks Maintenance work teams. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over and provide training to lower-level maintenance staff. CLASS CHARACTERISTICS The Parks Maintenance Worker III class is the advanced journey-level position within the City’s Department of Public Works. Incumbents work under general direction and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the City’s parks and recreation areas. Incumbents also provide lead direction and supervision to lower level maintenance staff. The class is distinguished from the Parks Maintenance Worker II by requiring greater initiative, judgment, responsibility, autonomy and discretion relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Parks Maintenance Supervisor by requiring less overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs municipal landscape maintenance activities in city facilities, streets and parks, including turf maintenance, weed removal, shrub and tree pruning, and irrigation adjustment, installation, repair, and control.  Repairs and abates various forms of vandalism including graffiti and miscellaneous damage to public facilities.  Maintains, adjusts and repairs potable water and recycled water irrigation systems; monitors and controls irrigation to eliminate overwatering and runoff.  Sets irrigation schedules with Smart and conventional irrigation systems.  Applies herbicides and pesticides to turf and other landscape features.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and construction activities.  Performs a variety of construction and maintenance functions related to the development, care, and upkeep of the City park facilities and infrastructure.  Inspects and repairs playground structures and equipment.  Maintains and renovates athletic fields.  Inspects and maintains park areas, including but not limited to, playground equipment and play areas, turf, shrubs and other landscape features, athletic fields, tennis and basketball courts, lighting, Parks Maintenance Worker III Page 2 of 4 restrooms, pathways, benches, drinking fountains and related facilities and equipment.  Locates related underground utilities, such as irrigation control wiring.  Operates a variety of commercial powered landscape equipment and tools including but not limited to tractors, backhoes, high weed mowers, riding and push mowers, string trimmers, hedgers, blowers, hand clippers and pruners.  Installs, repairs, and maintains irrigation, sprinkler and drip systems.  Operates and repairs recycled water irrigation systems.  Removes weeds, litter, and other unsightly vegetation.  Performs turf management techniques including mowing, edging, fertilization, aeration, and reseeding.  Assists Arborist with the trimming and removal of tree trimmings and leaves.  Applies herbicides in parks, building grounds, and streetscape areas.  Removes graffiti and litter.  Reads and interprets plans and specification.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Principles of providing functional direction and training.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Effectively provide staff leadership and work direction.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Perform arithmetic calculations sufficient to determine volumes, areas, lengths, percentages and conversions.  Prepare written documents including reports, memos, and spreadsheets.  Demonstrate and follow safe work practices. Parks Maintenance Worker III Page 3 of 4  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in playground maintenance, turf management, and renovation of athletic fields equivalent to City of Rohnert Park Parks Maintenance Worker II. Licenses and Certifications:  Possession of a valid California Class C driver’s license by time of appointment and a satisfactory driving record.  Possession of California Department of Pesticide Regulation Qualified Applicator Certificate.  Possession of Certified Playground Safety Inspector issued by the National Playground Safety Institute  Possession of Recycled Water System Site Supervisor Certificate. The following are highly desirable for the Parks Maintenance Worker III to possess:  California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate Grade I.  Certified Pool Operator Certificate issued by the National Swimming Pool Foundation. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. Parks Maintenance Worker III Page 4 of 4 ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: PARKS MAINTENANCE WORKER I / II DEFINITION Under direct or general supervision, learns to perform and performs a variety of skilled and semi-skilled activities and functions related to the operation, maintenance, and repair of the City’s parks and recreation areas; performs related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over and provide training to Landscape Maintenance Workers. CLASS CHARACTERISTICS Parks Maintenance Worker I class is an entry-level position within the City’s Department of Public Works, Parks Maintenance Division. Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and park facilities; use of tools and equipment, and a wide variety of best practices and maintenance procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II- level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Parks Maintenance Worker II class is a journey-level position within the City’s Department of Public Works, Parks Maintenance Division. Positions at this level are distinguished from the I level by the performance of the full range of related duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. Positions in the Parks Maintenance Worker class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, two (2) years of prior related experience that meets the qualification standards for the II level is required. The activities of Parks Maintenance Worker I/II differ from those of the Parks Maintenance Worker III, having less autonomy and discretionary responsibility relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs municipal landscape maintenance activities in city facilities, streets and parks, including turf maintenance, weed removal, shrub and tree pruning, and irrigation adjustment, installation, repair, and Parks Maintenance Worker I / II Page 2 of 4 control.  Repairs and abates various forms of vandalism including graffiti, and miscellaneous damage to public facilities.  Maintains, adjusts and repairs potable water and recycled water irrigation systems; monitors and controls irrigation to eliminate overwatering and runoff.  Sets irrigation schedules with Smart and conventional irrigation systems.  Applies herbicides and pesticides to turf and other landscape features.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and constructions activities.  Performs a variety of construction and maintenance functions related to the development, care, and upkeep of the City’s park facilities and infrastructure.  Inspects and repairs playground structures and equipment.  Maintains and renovates athletic fields.  Maintains parks infrastructure, including pathways, benches, drinking fountains, court surfaces, restrooms, and related equipment.  Demonstrates safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  Reads and interprets a variety of plans and specifications.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Some knowledge, skills, and abilities may be performed by positions at the entry (I) level in a learning capacity: Knowledge of:  Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of park facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, , asphalt, plumbing, , and public landscape.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Parks Maintenance Worker I / II Page 3 of 4  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of mechanical and power tools and equipment used in constructing, maintaining, and repairing City parks and landscape features.  Operate basic office equipment, including a computer.  Prepare written documents including reports, memos, and spreadsheets.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, plans, and specifications.  Take initiative to seek out work, complete tasks, and follow through with work assignments in a timely fashion.  Follow verbal and written directions.  Learn and utilize new technology.  Perform heavy, manual labor under adverse working conditions.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Parks Maintenance Worker I/II: Equivalent to completion of the twelfth (12th) grade. Parks Maintenance Worker I: Six (6) months experience performing manual labor in general construction or maintenance; and Parks Maintenance Worker II: Three (3) years of increasingly responsible experience in general park maintenance, including playground inspection and maintenance, turf management and pesticide application, and renovation of athletic fields at a level equivalent to City of Rohnert Park’s Parks Maintenance Worker I. Licenses and Certifications: Parks Maintenance Worker I:  Possession of a valid California Class C driver’s license by date of appointment and a satisfactory driving record.  Ability to obtain, Recycled Water System Site Supervisor Certificate within six months of appointment. The following are highly desirable for the Parks Maintenance Worker I to possess:  California Department of Pesticide Regulation Qualified Applicator Certificate.  Certified Playground Safety Inspector issued by the National Playground Safety Institute. Parks Maintenance Worker II: Parks Maintenance Worker I / II Page 4 of 4  Possession of California Department of Pesticide Regulation Qualified Applicator Certificate by date of appointment.  Possession of Certified Playground Safety Inspector issued by the National Playground Safety Institute by date of appointment. The following are highly desirable for the Parks Maintenance Worker II to possess:  California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate Grade I. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: STREETS MAINTENANCE SUPERVISOR DEFINITION Under general direction, supervises and performs a variety of activities and functions related to the operation, maintenance, and repair of the City’s streets and infrastructure; performs related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct and general supervision over technical and maintenance staff. CLASS CHARACTERISTICS The Streets Maintenance Supervisor position is a working supervisory classification. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Street Maintenance Worker I, II, and III. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. The class is distinguished from the Streets Maintenance Worker III by requiring greater initiative, judgment, responsibility, autonomy, and discretion relevant to the planning and completion of a wide variety of maintenance and operational activities. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Operations Manager – General Services by the lack of overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Supervises and plans work schedules; selects, trains and monitors work performance of assigned personnel; prepares initial draft of performance appraisals for personnel in assigned division.  Schedules and conducts training and safety meetings for assigned personnel.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings.  Supervises the operation, maintenance, repair, and replacement of the facilities and equipment in the Division.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Performs a variety of operational tests and calculations and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Determines and recommends equipment, materials, staffing, safety needs, devices, and/or equipment for assigned operation, maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders.  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions.  Inspects and performs repair of street and traffic signs. Streets Maintenance Supervisor Page 2 of 4  Performs painting of traffic markings on streets and curbs.  Ensures proper traffic control measures around worksites.  Repairs and replaces sidewalks, curbs, and gutters.  Performs asphalt maintenance, including pothole repair.  Performs litter and graffiti removal.  Removes leaves and tree trimmings from City streets, gutters and facilities.  Monitors and assists with the division’s budget by researching and making recommendations; determines and approves budget expenditures.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy equipment including, but not limited to, tractors, dump trucks, backhoes, forklifts, bucket truck, and mowers. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Recordkeeping principles and practices.  Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Basic principles of organization and administration.  Stormwater Best Management Practices (BMP’s).  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Prepare written correspondence including, but not limited to, reports, memos, and spreadsheets. Streets Maintenance Supervisor Page 3 of 4  Prepare and maintain records and reports with the use of computer programs.  Demonstrate and direct others to follow safe work practices.  Learn and implement new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in street maintenance, concrete work, and traffic painting and signing work including one (1) year of lead experience. Licenses and Certifications:  Possession of a valid California Class C driver’s license by time of appointment and a satisfactory driving record.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. Streets Maintenance Supervisor Page 4 of 4 ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU) Approved By: Date Approved: STREETS MAINTENANCE WORKER III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the maintenance of the City’s facilities and infrastructure; performs related duties as required; in addition, may provide lead direction to Streets Maintenance work teams. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. May exercise technical and functional direction over and provide training to lower-level maintenance staff. CLASS CHARACTERISTICS The Streets Maintenance Worker III class is the advanced journey-level position within the City’s Department of Public Works. Incumbents work under general direction and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the City’s streets and related infrastructure. Incumbents also provide lead direction and supervision to lower level maintenance staff. The class is distinguished from the Streets Maintenance Worker II by requiring greater initiative, judgment, responsibility, autonomy and discretion relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. Although the incumbent in this position has day-to-day responsibility for assigned projects, the position differs from the Streets Maintenance Supervisor by requiring less overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs a variety of construction and maintenance functions related to the streets infrastructure, including: asphalt removal and repair, sidewalk removal and repair, sign replacement and installation, and street markings maintenance and installation.  Excavates, makes pavement cuts, removes, replaces subgrade, hot or cold mixes.  Installs, repairs and performs general sidewalk maintenance including patching, grinding, and removal, and assists with new installation.  Repairs and abates various forms of vandalism including graffiti, unauthorized street markings, and miscellaneous damage to public facilities.  Performs a variety of street marking installation including general striping, curb marking, and street signs.  Mixes, pours, and finishes concrete sidewalks, curbs, gutters, and driveways.  Calculates and estimates material quantities and costs.  Operates and maintains a wide variety of hand and power tools, including jackhammers, concrete saws, tampers, rollers, compressors, generators, spreader boxes, airless spray equipment, stripers, and thermo-plastic equipment, etc.; ensures proper operation of equipment related to the work.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims. Streets Maintenance Worker III Page 2 of 4  Uses a computer to assist with the logging and/or tracking of daily work assignments; and maintains other work-related records as needed.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and constructions activities.  Follows safe work methods and safety practices related to the work. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Compaction principles and asphalt and subgrade installation, including subgrade preparation and asphalt mix.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Techniques for working with concrete, asphalt, signage, thermal plastic and paint street marking equipment.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Construction and maintenance materials, methods, standards, and terminology.  Principles of providing functional direction and training.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Effectively provide staff leadership and work direction.  Operate a variety of mechanical and power tools and equipment used in constructing, maintaining, and repairing City streets and related infrastructure.  Prepare written documents including reports, memos, and spreadsheets.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, plans, and specifications.  Demonstrate and follow safe work practices.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. Streets Maintenance Worker III Page 3 of 4  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in street maintenance, including asphalt and concrete work, striping and traffic markings and sign replacement equivalent to City of Rohnert Park Street Maintenance Worker II class. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. Streets Maintenance Worker III Page 4 of 4 FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU) Approved By: Date Approved: STREETS MAINTENANCE WORKER I /II DEFINITION Under direct or general supervision, learns to perform and performs a variety of skilled and semi-skilled activities and functions related to the operation, maintenance, and repair of the City’s streets and related infrastructure; performs related duties as required. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Streets Maintenance Worker I class is an entry-level position within the City’s Department of Public Works, Streets Maintenance Division. Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Streets Maintenance Worker II class is a journey-level position within the City’s Department of Public Works, Streets Maintenance Division. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. Positions in the Streets Maintenance Worker class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, three (3) years of prior related experience that meets the qualification standards for the II level is required. The activities of Streets Maintenance Worker I/II differ from those of the Streets Maintenance Worker III, having less autonomy and discretionary responsibility relevant to the planning, organization, and dissemination of maintenance activities, assignments and duties. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Streets Maintenance Worker I/II Page 2 of 4  Performs a variety of construction and maintenance functions related to the streets infrastructure, including: asphalt removal and repair, sidewalk removal and repair, sign replacement and installation, and street markings maintenance and installation.  Excavates, makes pavement cuts, removes, replaces subgrade, hot or cold mixes.  Installs, repairs and performs general sidewalk maintenance including patching, grinding, and removal, and assists with new installation.  Repairs and abates various forms of vandalism including graffiti, unauthorized street markings, and miscellaneous damage to public facilities.  Performs a variety of street marking installation including general striping, curb marking, and street signs.  Mixes, pours, and finishes concrete sidewalks, curbs, gutters, and driveways.  Calculates and estimates material quantities and costs.  Operates and maintains a wide variety of hand and power tools, including jackhammers, concrete saws, tampers, rollers, compressors, generators, spreader boxes, airless spray equipment, stripers, and thermo-plastic equipment, etc.; ensures proper operation of equipment related to the work.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  Uses a computer to assist with the logging and/or tracking of daily work assignments; and maintains other work-related records as needed.  Reads and interprets plans and specifications.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in Public Works’ maintenance and constructions activities.  Follows safe work methods and safety practices related to the work. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Some knowledge, skills, and abilities may be performed by positions at the entry (I) level in a learning capacity: Knowledge of:  Compaction principles and asphalt and subgrade installation, including subgrade preparation and asphalt mix.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations; demonstrated competence in CalTrans Traffic control safety training and flagging.  Techniques for working with concrete, asphalt, signage, thermo-plastic and paint street marking equipment.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Streets Maintenance Worker I/II Page 3 of 4  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of mechanical and power tools and equipment used in constructing, maintaining, and repairing City streets and related infrastructure.  Operate basic office equipment, including a computer.  Prepare written documents including reports, memos, and spreadsheets.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, drawings, plans and specifications.  Take initiative to seek out work, complete tasks, and follow through with work assignments in a timely fashion.  Follow verbal and written directions.  Learn and utilize new technology.  Perform manual labor under adverse working conditions.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Streets Maintenance Worker I/II: Equivalent to completion of the twelfth (12th) grade. Streets Maintenance Worker I: Six (6) months experience performing manual labor in general construction or maintenance. Streets Maintenance Worker II: Three (3) years of increasingly responsible experience in street maintenance, including asphalt and concrete work, striping and traffic markings and sign replacement at a level equivalent to City of Rohnert Park Street Maintenance Worker I. Licenses and Certifications:  Streets Maintenance Worker I/II: Possession of a valid California Class driver’s license by time of appointment and a satisfactory driving record.  Streets Maintenance Worker II: Possession of a valid California Class B commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable. PHYSICAL DEMANDS Streets Maintenance Worker I/II Page 4 of 4 Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; smell to recognize and distinguish odors, and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above- mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. May be required to wear respiratory equipment. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: UTILITIES SERVICE REPRESENTATIVE DEFINITION Under general supervision, performs meter reading, maintenance, repair, and replacement of meters; performs various duties related to servicing accounts such as turning water service on or off, placing tags for delinquent accounts, answering customer inquiries and complaints and performing leak checks; performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED General supervision is received from the Water System Supervisor. Additional direction may be provided by the Public Works Operations Manager- Utilities. Exercises no direct supervision over staff. CLASS CHARACTERISTICS The Utilities Service Representative is a journey-level classification that performs the full-range of duties associated with water meter reading and utilities customer service for the City’s Department of Public Works. Incumbents are expected to work independently and exercise a considerable amount of independent judgment and initiative in performing duties in the field. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Reads meters using a variety of methods including automated meter reading device and manually by established routes.  Responds to citizens’ questions, concerns, complaints, and inquiries.  Determines accuracy of meter readings and reports unusual situations to the supervisor or other authorized personnel.  Performs data entry on hand-held computers.  Cleans and maintains meters and boxes; installs, rebuilds, or replaces meters and repairs minor leaks.  Builds, installs, removes, and/or repairs temporary hydrant meters.  Performs final inspection of water services; ensuring adherence to City standards; issues correction notices if required.  Reports water waste violations.  Conducts water leak investigations.  Conducts re-reads of possible high or low usage.  Programs or re-programs water meter electronic transmitting units.  Delivers advanced disconnect door tags as directed.  Disconnects water service for non-payment and/or customer request.  Reads and interprets printed maps, plans, and computer-based information systems.  Calculates and records figures accurately and rapidly.  Organizes and maintains accurate records.  Performs meter accuracy flow tests. Utilities Service Representative Page 2 of 3  Performs required daily route and usage information downloads and uploads using appropriate equipment and computer applications.  Works closely with other City employees, i.e., Finance Department Utility Billing staff.  Performs recycled water site inspections for compliance and runoff. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Occupational hazards and standard safety precautions relevant to the safe conduct of City construction and maintenance activities.  City streets and parcel identification system.  Relevant City Ordinances related to water usage and conservation.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers, remote electronic field devices, and software programs to conduct, compile, and/or generate documentation. Ability to:  Perform data entry quickly and accurately at a rate to accomplish deadlines.  Perform manual work pertaining to water meters.  Correctly operate meter reading equipment.  Be proactive in addressing problems.  Take initiative and seek out work.  Complete tasks and follow through with work assignments in a timely fashion.  Follow verbal and written directions.  Read, understand and follow directions on a variety of chemical spraying and cleaning products.  Practice safe work procedures.  Adhere to driver safety and awareness principles.  Learn and utilize new technology.  Work from plans, maps, or drawings.  Maintain required paper and electronic documentation.  Meet, confer, and relate well with contractors and vendors.  Perform duties in environments where animals may be present.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Utilities Service Representative Page 3 of 3  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade. Experience in reading utility meters is highly desirable. Licenses and Certifications:  Possession of a valid California Class C driver’s license by date of appointment and a satisfactory driving record.  California State Water Resources Control Board (SWRCB) Water Distribution Operator Certificate Grade I within one year of date of appointment. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to climb and descend ladders, to operate varied hand and power tools, and to operate a motor vehicle and visit various City sites; close, distance, color, and peripheral vision, depth perception, and ability to adjust focus to read meters, printed materials and a computer screen; smell to recognize and distinguish odors; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. The incumbent may be required to wear respiratory equipment. May involve exposure to dangerous animals. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: WATER DISTRIBUTION OPERATOR I/II DEFINITION Under direct or general supervision, learns to perform and performs a variety of semi-skilled and skilled activities and functions related to the operation, maintenance, and repair of the City’s water distribution facilities and appurtenances; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from the Water Distribution Supervisor. Exercises no direct supervision over staff. May exercise technical and functional direction over and provide training to lower- level staff. CLASS CHARACTERISTICS Water Distribution Operator I: This is the entry-level class in the Water Distribution Operator series. Initially under close supervision, incumbents with basic water distribution experience perform work such as the operation of equipment, vehicles, and power tools. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This class is distinguished from other Water Distribution Operators in this series based on experience and licenses required at time of hire. Water Distribution Operator II: This is the journey level class of the Water Distribution Operator series. Incumbents are competent to independently perform a number of assigned tasks skillfully and safely. Positions at this level are distinguished from the I level by the performance of the full range of duties, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The Water Distribution Operator I and Water Distribution Operator II are distinguished from the Water Distribution Operator III, in that the latter performs a broader range of skilled work and may act in the lead capacity over other Water Distribution Operators. Positions in the Water Distribution Operator class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Water Distribution Operator I/II Page 2 of 4  Repairs and maintains water facilities and infrastructure using hand tools, heavy equipment and specialized machinery.  Installs, repairs, and replaces underground water mains, services, and associated appurtenances using basic plumbing tools, tapping machine, pipe cutters, pipe wrenches and associated tools.  Digs and shores trenches using proper methods.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in utility maintenance and construction activities.  Installs, repairs, and replaces asphalt and concrete, including removal and patching, and assists with replacement related to utility work.  Performs and collects water quality field tests.  Follows safe work practices and observes safety rules and regulations.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Determines and sets up safe work zone traffic control and maintains a safe work environment.  Provides timely and responsive corrective action to citizens’ questions, concerns, complaints, and claims.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Safe practices in using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, welding, plumbing, and carpentry.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to: Water Distribution Operator I/II Page 3 of 4  Operate a variety of mechanical and power tools and equipment used in constructing, maintaining, and repairing City parks and landscape features.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, plans, and specifications.  Learn and utilize new technology.  Perform heavy, manual labor under adverse working conditions.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Water Distribution Operator I/II: Equivalent to completion of the twelfth (12th) grade. Water Distribution Operator I: Six (6) months of experience performing manual labor in general construction or maintenance. Water Distribution Operator II: Three (3) years of increasingly responsible experience in the construction, maintenance, and/or repair of water distribution systems, facilities, and related appurtenances. The incumbent must possess the required licenses and certifications. Licenses and Certifications: Water Distribution Operator I:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), within one year of appointment.  Possession of a Grade I Water Distribution Operator Certificate (D1) issued by the State of California Water Resources Control Board, within one year of appointment. Water Distribution Operator II: In addition to the minimum requirements for the Water Distribution Operator I: Water Distribution Operator I/II Page 4 of 4  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is required by date of appointment.  Possession of a Grade II Water Distribution Operator Certificate (D2) issued by the State of California Water Resources Control Board, by date of appointment.  Possession of a Grade I Water Treatment Plant Operator Certificate (T1) issued by the State of California Water Resources Control Board, by date of appointment.  Possession of a Grade III Water Distribution Operator Certificate (D3) issued by the State of California Water Resources Control Board, is desirable.  Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of California Water Resources Control Board, is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: WATER DISTRIBUTION OPERATOR III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the operation, maintenance, and repair of the City’s water distribution facilities and appurtenances; provides lead direction to Water Distribution work teams, as needed; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff. CLASS CHARACTERISTICS This is the advanced-level classification in the Water Distribution Operator series. Incumbents work under general supervision and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the City’s water distribution facilities and appurtenances. This class is distinguished from the Water Distribution System Operator II in that the Water Distribution Operator III performs a broader range of highly skilled work and may act in the lead capacity over other Water Distribution Operators. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Provides lead direction and communicates daily work assignments; provides training to employees in the proper use of tools and work methods.  Performs operation, maintenance, and repairs to the City’s water distribution facilities, including installing, connecting, flushing, relocating, and replacing water mains, service lines, hot tap, valves, pumps, pressure regulating valves, meter boxes, and fire hydrants; uses a variety of basic plumbing tools in cutting and fitting pipes.  Performs trench excavations including digging, shoring, and backfilling trenches and other excavations, and paving,, acts as competent person to identify hazards and install proper shoring to comply with trenching and excavation requirements.  Removes, replaces, and repairs pavement and concrete using the appropriate tools.  Determines quantities and types of materials, tools, equipment and labor needed to complete assigned projects.  Flushes and disinfects new water main install ions  Monitors work in progress at the work site and directs corrections and modifications as needed.  Maintains records of work performed; records as-built drawings of modifications and prepares a variety of written records and reports.  Reads and interprets plans and specifications.  Performs and collects water quality field tests.  Assists with capital improvement projects and division budget preparation.  Responsible for ensuring proper safety precautions and that the worksite is maintained in a safe and orderly condition; installs shoring as required to maintain a safe worksite. Water Distribution Operator III Page 2 of 4  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in water distribution system maintenance and construction activities.  Performs water related utility locates with electronic locating equipment.  Provides timely and responsive corrective actions to citizens’ questions, concerns, and claims.  Determines and sets up safe work zone traffic control and maintains a safe work environment.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles of providing functional direction and training.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Cal/OSHA standards.  Computer programs and operation of computers.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Effectively provide staff leadership and work direction.  Plan, organize, and coordinate the work of technical, staff.  Operate a variety of equipment, vehicles, power, and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Perform basic arithmetic calculations.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. Water Distribution Operator III Page 3 of 4  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five years of progressively responsible experience in the construction, maintenance, and/or repair of water distribution systems, facilities, and related appurtenances at a level equivalent to the Water Distribution Operator II with the City of Rohnert Park. Licenses and Certifications:  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent) and a satisfactory driving record.  Possession of a Grade III Water Distribution Operator Certificate (D3) issued by the State of California Water Resources Control Board.  Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of California Water Resources Control Board.  Possession of a Grade III Water Treatment Plant Operator Certificate (T3) issued by the State of California Water Resources Control Board, is desirable.  Possession of an American Water Works Association Backflow Prevention Assembly General Tester certification is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public Water Distribution Operator III Page 4 of 4 or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-Exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: WATER DISTRIBUTION SUPERVISOR DEFINITION Under general direction, plans, schedules, and assigns the work of the water distribution system maintenance staff within the Public Works Department; supervises, plans, and coordinates the construction, installation, maintenance, and repair of water system facilities, and related appurtenances; administers, monitors, and provides technical input for assigned maintenance, operations, and related projects and programs; provides responsible technical assistance to the Public Works Operations Manager–Utilities; performs a variety of technical and hands-on tasks relative to the assigned functional area; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory and management personnel. Exercises direct and general supervision over technical staff. CLASS CHARACTERISTICS This is a working supervisory classification in the Water Distribution class series. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Water Distribution Operators. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Water Distribution Operator III in that the latter is the advanced-journey level that is responsible for performing a broader range of highly skilled work and provides lead direction to lower-level Water Distribution Operators. This class is further distinguished from the Public Works Operations Manager – Utilities in that the latter has overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Plans, organizes, assigns, supervises, and reviews the work of assigned staff in the installation, maintenance, inspection, and repair of the city’s water distribution system, facilities, and related appurtenances; administers specialized projects and programs in area of assignment.  Schedules and conducts training and safety meetings for assigned personnel.  Performs a variety of duties in the repair and replacement of water mains, services, valves, meters, hydrants, regulators, and related equipment.  Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; implements policies and procedures, including standard operating procedures for assigned areas.  Performs operation, maintenance, and repairs to the City’s water distribution facilities, including installing, connecting, flushing, relocating, and replacing water mains, service lines, hot tap, valves, pumps, pressure regulating valves, meter boxes, and fire hydrants; uses a variety of basic plumbing tools in cutting and fitting pipes.  Performs trench excavations including digging, shoring, and backfilling trenches and other excavations, and paving,, acts as competent person to identify hazards and install proper shoring to Water Distribution Supervisor Page 2 of 4 comply with trenching and excavation requirements.  Removes, replaces, and repairs pavement and concrete using the appropriate tools.  Determines quantities and types of materials, tools, equipment and labor needed to complete assigned projects.  Flushes and disinfects new water main installations  Troubleshoots complex operational and maintenance problems.  Prepares initial draft employee performance appraisals, counsels and coaches employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Inspects City’s infrastructure for safety compliance and ensures that safety procedures are followed.  Operates heavy equipment, including dump trucks and backhoe.  Responds to citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings.  Ensures proper safety precautions and that the worksite is maintained in a safe and orderly condition.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Performs a variety of operational tests and calculations and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Determines and recommends equipment, materials, staffing, and safety needs, devices, and/or equipment for assigned operation, maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders.  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions.  Monitors and assists with the division’s budget administration and preparation.  Responds to questions and provides information to the public; investigates and recommends corrective actions to resolve problems.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Responds to utility locate requests.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles and practices of leadership.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices. Water Distribution Supervisor Page 3 of 4  Cal/OSHA standards.  Principles and practices of recordkeeping.  Principles of budgeting and fiscal control.  Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Operate a variety of equipment such as a backhoe, hydro-excavator, etc., as well as vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Provide leadership, delegate tasks, and effectively represent the division, department and the City; serve as a role model for accomplishing the City’s visions and goals.  Mentor and encourage employees to develop their job skills and knowledge, and improve work performance; implement best practices of training and supervision.  Perform arithmetic calculations sufficient to determine volumes, areas, lengths, percentages and conversions.  Be proactive in addressing problems.  Demonstrate and direct others to follow safe work practices.  Learn and implement new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in construction, maintenance, repair, and operations including one (1) year of lead experience. Water Distribution Supervisor Page 4 of 4 Licenses and Certifications:  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent) and a satisfactory driving record.  Possession of a Grade III Water Distribution Operator Certificate (D3) issued by the State of California Water Resources Control Board.  Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of California Water Resources Control Board.  Possession of a Grade IV Water Distribution Operator Certificate (D4) issued by the State of California Water Resources Control Board, is desirable.  Possession of a Grade III Water Treatment Plant Operator Certificate (T3) issued by the State of California Water Resources Control Board, is desirable.  Possession of an American Water Works Association Backflow Prevention Assembly General Tester certification is desirable.  Possession of an American Water Works Association Cross Connection Control Specialist certification is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: WATER SYSTEM OPERATOR I/II DEFINITION Under direct or general supervision, learns to perform and performs a variety of semi-skilled and skilled activities and functions related to the operation, maintenance, and repair of the City’s water supply and distribution facilities and appurtenances; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct or general supervision from the Water System Supervisor. Exercises no direct supervision over staff. May exercise technical and functional direction over and provide training to lower-level staff. CLASS CHARACTERISTICS Water System Operator I: This is the entry-level class in the Water System Operator series. Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. Water System Operator II: This is the journey-level class of the Water System Operator series. within the City’s Department of Public Works, Utilities Division. Incumbents are competent to independently perform a number of assigned tasks skillfully and safely. Positions at this level are distinguished from the I level by the performance of the full range of duties, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The Water System Operator I and Water System Operator II are distinguished from the Water System Operator III, in that the latter performs a broader range of skilled work and may act in a lead capacity over other Water System Operators. Positions in the Water System Operator class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the required experience, meeting satisfactory performance standards, obtaining all professional certifications, and after demonstrating the ability to perform the work of the higher-level class. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Performs semi-skilled and skilled work in the operation and maintenance of facilities and equipment utilized in the production, treatment, and distribution of water including storage facilities.  Inspects wells, storage facilities, pumps, motors, generators, chemical feeders, valves, electrical and Water System Operator I/II Page 2 of 5 electronic controls, recording and measuring devices, and related equipment; performs preventative maintenance as required.  Maintains pumping stations and performs preventative maintenance on motors, pumps, gauges, and related equipment.  Collects and records flow, pressure, gauge readings, well levels, and sample test results; performs field testing such as chlorine, pH, temperature, and turbidity with portable measuring devices.  Controls proper chemical dosage rates for groundwater and distribution system requirements.  Responds to and documents water quality complaints in the water distribution system.  Maintains landscape and performs maintenance around reservoirs, wells, and associated facilities; keeps sites in a clean and orderly condition including painting facilities and equipment on a regular basis.  Makes decisions as shift operator controlling the flow and pressure of the water system and storage facilities manually or using SCADA (system control and data acquisition); maintains or adjusts system flow and pressure to meet consumer and fire flow demands and maintains minimum pressure requirements.  Performs bacteriological water sampling and prepares for shipping; collects water samples for required State and Federal water quality compliance.  Reports unusual conditions and notifies supervisor of the need for major repairs.  Excavates to install, maintain, and repair water pipelines using proper methods.  Replaces or repair meters as required.  May perform construction activities such as repair and replace asphalt or concrete, and minor carpentry.  Assists with repairs and tests City backflow prevention devices and with administration of the City’s backflow prevention management-software.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Reads and interprets plans and specifications; maintains associated records as required.  May assist construction and maintenance crews on a relief or emergency basis.  Utilizes safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Safe practices in handling various chemicals used in water treatment and using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, welding, plumbing, carpentry, and public landscape. Water System Operator I/II Page 3 of 5  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Operate a variety of mechanical and power tools and equipment used in the production, treatment, and distribution of water including storage facilities.  Perform varied and complex mechanical maintenance and repair work.  Diagnose problems and determine appropriate action.  Interpret and work from sketches, drawings, plans and specifications.  Learn and utilize new technology.  Perform heavy, manual labor under adverse working conditions.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Water System Operator I/II: Equivalent to completion of the twelfth (12th) grade. Water System Operator I: Six (6) months of experience performing manual labor in general construction or maintenance. Water System Operator II: Three (3) years of increasingly responsible experience in the construction, maintenance, and/or repair of utility systems, facilities, and related appurtenances. The incumbent must possess the required licenses and certifications. Water System Operator I/II Page 4 of 5 Licenses and Certifications: Water System Operator I:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a Grade I Water Distribution Operator Certificate (D1) issued by the State of California Water Resources Control Board, within one year of appointment.  Possession of a Grade I Water Treatment Plant Operator Certificate (T1) issued by the State of California Water Resources Control Board, by date of appointment. Water System Operator II: In addition to the minimum requirements for the Water System Operator I:  Possession of a Grade II Water Distribution Operator Certificate (D2) issued by the State of California Water Resources Control Board, by date of appointment.  Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of California Water Resources Control Board, by date of appointment.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable.  American Water Works Association Backflow Prevention Assembly General Tester certification is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Water System Operator I/II Page 5 of 5 Date Approved: WATER SYSTEM OPERATOR III DEFINITION Under general supervision, performs a variety of highly skilled activities and functions related to the operation, maintenance, and repair of the water supply and distribution facilities and appurtenances; provides lead direction to Water System work teams, as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff. CLASS CHARACTERISTICS This is the advanced-level classification in the Water System Operator series. Incumbents work under general supervision and exercise a high level of discretion and independent judgment in performing the full range of routine to complex activities and functions related to the operation, maintenance, and repair of the water supply and distribution facilities and appurtenances. This class is distinguished from the Water System Operator II in that the Water System Operator III performs a broader range of highly skilled work and may act in the lead capacity over other Water System Operators. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Provides lead direction and training as required during the installation, maintenance, and repair of facilities and equipment utilized in the production, treatment, and distribution of water including storage facilities.  Inspects wells, storage facilities, pumps, motors, generators, chemical feeders, valves, electrical and electronic controls, recording and measuring devices, and related equipment; performs preventative maintenance as required.  Maintains pumping stations and performs preventative maintenance on motors, pumps, gauges, and related equipment.  Collects and records flow, pressure, gauge readings, well levels, and sample test results; performs field testing such as chlorine, pH, temperature, and turbidity with portable measuring devices.  Controls proper chemical dosage rates for groundwater and distribution system requirements.  Responds to and documents water quality complaints in the distribution system.  Provides specialized support in the planning and implementation of the City’s cross-connection control program; inspects, tests, and repairs City backflow devices as needed; assists with the administration of the City’s backflow prevention software program.  Maintains landscape and performs maintenance around reservoirs, wells, and associated facilities; keeps sites in a clean and orderly condition including painting facilities and equipment on a regular basis.  Makes decisions as shift operator controlling the flow and pressure of the water system and storage facilities manually or using SCADA (system control and data acquisition); maintains or adjusts system Water System Operator III (Advanced Journey) Page 2 of 4 flow and pressure to meet consumer and fire flow demands and maintain minimum pressure requirements.  Performs bacteriological water sampling and prepares chain of custody for shipping; collects water samples for required State and Federal water quality compliance.  Reports unusual conditions and notifies supervisor of the need for major repairs.  Excavates to install, maintain, and repair water pipelines using proper methods.  Replaces or repairs meters as required.  May perform construction activities such as repairing and replacing asphalt or concrete, minor carpentry, electrical, and plumbing.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Reads and interprets plans and specifications; maintains associated records as required.  May assist construction and maintenance crews on a relief or emergency basis.  Utilizes safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Uses a computer to assist with the logging and/or tracking of daily work assignments; maintains other work-related records as needed.  Ensures proper safety precautions and that the worksite is maintained in a safe and orderly condition; installs shoring as required and sets up traffic control to maintain a safe worksite.  Operates and/or drives a variety of light and heavy-duty equipment and vehicles typically used in water system maintenance and construction activities.  Provides timely and responsive corrective actions to citizen’s questions, concerns, and claims.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles of providing functional direction and training.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.  Safe practices in handling chemical chemicals used in water treatment and using a variety of mechanical and power tools and equipment in constructing, maintaining, and repairing a variety of City facilities and infrastructure.  Traffic laws, ordinances, rules and regulations involved in the operation of vehicle and heavy equipment operations.  Basic electrical principles.  Techniques for working with concrete, welding, plumbing, carpentry, and public landscape.  Arithmetic sufficient to calculate volumes, areas, lengths, percentages and conversions.  Safe work practices, including safety precautions for operating power equipment, working in traffic and under hazardous conditions. Water System Operator III (Advanced Journey) Page 3 of 4  Construction and maintenance materials, methods, standards, and terminology.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Effectively provide staff leadership and work direction.  Plan, organize, and coordinate the work of technical, staff.  Operate a variety of mechanical and power tools and equipment used in the production, treatment, and distribution of water including storage facilities.  Prepare written documents including reports, memos, and spreadsheets.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and five (5) years of progressively responsible experience in the repair of utility systems, facilities, and related appurtenances at a level equivalent to the Water System Operator II with the City of Rohnert Park. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record.  Possession of a Grade III Water Distribution Operator Certificate (D3) issued by the State of California Water Resources Control Board.  Possession of a Grade II Water Treatment Plant Operator Certificate (T2) issued by the State of California Water Resources Control Board.  American Water Works Association Backflow Prevention Assembly General Tester certification.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable. Water System Operator III (Advanced Journey) Page 4 of 4  Possession of a Grade IV Water Distribution Operator Certificate (D4) issued by the State of California Water Resources Control Board, is desirable.  Possession of a Grade III Water Treatment Plant Operator Certificate (T3) issued by the State of California Water Resources Control Board, is desirable.  American Water Works Association Cross Connection Specialist certification is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: WATER SYSTEM SUPERVISOR DEFINITION Under general direction, plans, schedules, and assigns the work of water production and water distribution system operations and maintenance staff within the Public Works Department; supervises, plans, and coordinates the operation , maintenance, and repair of water system facilities, and related appurtenances; administers, monitors, and provides technical input for assigned maintenance, operations, and related projects and programs; provides responsible technical assistance to the Public Works Operations Manager– Utilities; performs a variety of technical and hands-on tasks relative to the assigned functional area; performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory and management personnel. Exercises direct and general supervision over technical staff. CLASS CHARACTERISTICS This is a working supervisory classification in the Water System class series. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of Water System Operators. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Water System Operator III in that the latter is the advanced-journey level that is responsible for performing a broader range of highly skilled work and provides lead direction to lower-level Water System Operators. This class is further distinguished from the Public Works Operations Manager – Utilities in that the latter has overall responsibility for division operations. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Plans, organizes, assigns, supervises, and reviews the work of assigned staff in the operation, maintenance, and repair of the City’s water production and treatment systems, facilities, and related appurtenances; administers specialized projects and programs in area of assignment.  Schedules and conducts training and safety meetings for assigned personnel.  Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; implements policies and procedures, including standard operating procedures for assigned areas.  Troubleshoots complex operational and maintenance problems.  Prepares initial draft employee performance appraisals, counsels and coaches employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Operates and maintains potable water production wells, booster stations, storage facilities, emergency power systems, pressure reducing valves  Ensures compliance with Ca Title 22 and EPA requirements pertaining to potable water standards  Ensures compliance with State and Federal water quality guidelines.  Provides specialized support in the planning and implementation of the City’s cross-connection control Water System Supervisor Page 2 of 4 program; inspects, tests, and repairs City backflow devices as needed; assists with administration of the City’s backflow prevention software program.  Inspects City’s infrastructure for safety compliance and ensures that safety procedures are followed.  Works in confined space environments such as vaults and pits; uses air monitoring equipment to detect unsuitable air quality.  Operates heavy equipment, including dump trucks and backhoe.  Collects water quality samples; maintains and monitors potable water well sites throughout the City.  Monitors and operates SCADA system, programmable controls and water monitoring sensors and test. Equipment.  Prepares and submits mandated reports and correspondence to State and Federal regulatory agencies.  Monitors and assists with the division’s budget administration and preparation; recommends equipment and materials for assignments; participates in the preparation of detailed cost estimates and maintains a variety of records.  Prepares purchase orders; orders division’s supplies and materials; completes relevant department reports and maintains other work-related records as needed.  Responds to and documents citizens’ questions, concerns, complaints, and claims with the intent to provide reasonable and responsible corrective action.  Attends meetings, seminars, conventions, and trainings.  Ensures proper safety precautions and that the worksite is maintained in a safe and orderly condition.  Collects, organizes, and analyzes data; initiates and approves project expenditures; may authorize payment of departmental invoices and expenditures.  Performs a variety of operational tests and calculations and adjusts operating equipment and methods to ensure compliance with local, State and Federal requirements.  Determines and recommends equipment, materials, devices, staffing, and safety needs for assigned operation, maintenance, and improvement projects.  Inspects and evaluates work in progress and upon completion.  Reads and interprets maps, diagrams, schematics, contracts, and work orders.  Troubleshoots and diagnoses problems and plans and implements efficient and effective solutions.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Principles and practices of leadership.  Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.  Methods, equipment and materials used to maintain public facilities and infrastructure.  Types and levels of maintenance and repair functions performed in public works operations.  Materials and supplies needed for completion of public works projects.  Occupational hazards and standard safety precautions and practices.  Cal/OSHA standards.  Principles and practices of recordkeeping.  Principles of budgeting and fiscal control. Water System Supervisor Page 3 of 4  Basic principles of organization and administration.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.  Operate a variety of equipment, vehicles, power and hand tools.  Implement innovative techniques in response to mechanical and electrical problems.  Provide leadership, delegate tasks, and effectively represent the division, department and the City; serve as a role model for accomplishing the City’s visions and goals.  Mentor and encourage employees to develop their job skills and knowledge, and improve work performance; implement best practices of training and supervision.  Be proactive in addressing problems.  Demonstrate and direct others to follow safe work practices.  Learn and implement new technology.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and three (3) years of increasingly responsible experience in construction, maintenance, repair, and operations including one (1) year of lead experience. Licenses and Certifications:  Possession of a valid California Driver’s License by time of appointment and a satisfactory driving record. Water System Supervisor Page 4 of 4  Possession of a Grade IV Water Distribution Operator Certificate (D4) issued by the State of California Water Resources Control Board.  Possession of a Grade III Water Treatment Plant Operator Certificate (T3) issued by the State of California Water Resources Control Board.  Possession of an American Water Works Association Backflow Prevention Assembly General Tester certification.  Possession of an American Water Works Association Cross Connection Control Specialist certification within one year of appointment.  Possession of a valid California Class “B” commercial driver’s license with tank and air brake endorsements (or greater equivalent), is desirable.  Possession of a Grade V Water Distribution Operator Certificate (D5) issued by the State of California Water Resources Control Board, is desirable. PHYSICAL DEMANDS Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 70 pounds, or heavier weights with the use of proper equipment and assistance from other staff. ENVIRONMENTAL ELEMENTS Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May provide twenty-four-hour standby service. FLSA Status: Non-exempt Employee Unit: Service Employees’ International Union (SEIU), Local 1021 Approved By: Date Approved: EXHIBIT "B" City of Rohnert Park - Proposed Pay Rates and Ranges Service Employees' International Union (SEIU) Local 1021 - Maintenance Workers RANGE 15SE STEP Hourly Biweekly Monthly Annually Custodian (CUST)1 $17.28 $1,382.58 $2,995.58 $35,947.00 2 $18.15 $1,451.71 $3,145.36 $37,744.35 3 $19.05 $1,524.28 $3,302.61 $39,631.31 4 $20.01 $1,600.50 $3,467.75 $41,613.03 5 $21.01 $1,680.52 $3,641.14 $43,693.63 RANGE 24SE STEP Hourly Biweekly Monthly Annually Landscape Maintenance Worker (LMW)1 $21.53 $1,722.68 $3,732.46 $44,789.55 2 $22.66 $1,812.96 $3,928.08 $47,136.92 3 $23.80 $1,903.64 $4,124.55 $49,494.59 4 $24.98 $1,998.79 $4,330.72 $51,968.65 5 $26.23 $2,098.74 $4,547.28 $54,567.34 RANGE 26SE STEP Hourly Biweekly Monthly Annually Utilities Service Representative (USR)1 $22.68 $1,814.07 $3,930.48 $47,165.76 2 $23.81 $1,904.75 $4,126.95 $49,523.43 3 $25.00 $1,999.98 $4,333.30 $51,999.55 4 $26.25 $2,099.97 $4,549.94 $54,599.27 5 $27.56 $2,204.99 $4,777.48 $57,329.80 RANGE 31SE STEP Hourly Biweekly Monthly Annually Parks Maintenance Worker I (PMW1)1 $25.66 $2,052.43 $4,446.94 $53,363.27 Streets Maintenance Worker I (SMW1)2 $26.94 $2,155.04 $4,669.25 $56,030.97 3 $28.28 $2,262.79 $4,902.71 $58,832.57 4 $29.70 $2,375.93 $5,147.85 $61,774.25 5 $31.18 $2,494.74 $5,405.27 $64,863.22 RANGE 33SE STEP Hourly Biweekly Monthly Annually Collection System Operator I (CSO1)1 $26.95 $2,156.34 $4,672.08 $56,064.96 Facilities Maintenance Worker I (FMW1)2 $28.30 $2,264.14 $4,905.63 $58,867.59 Water Distribution Operator I (WDO1)3 $29.72 $2,377.36 $5,150.94 $61,811.33 Water System Operator I (WSO1)4 $31.20 $2,496.24 $5,408.53 $64,902.36 5 $32.76 $2,621.03 $5,678.91 $68,146.86 *RANGE 70W STEP Hourly Biweekly Monthly Annually Maintenance Worker I (MW1)1 $27.34 $2,187.20 $4,738.92 $56,867.08 2 $28.71 $2,296.83 $4,976.46 $59,717.49 3 $30.15 $2,411.88 $5,225.75 $62,709.01 4 $31.65 $2,532.37 $5,486.80 $65,841.64 5 $33.24 $2,658.83 $5,760.79 $69,129.49 RANGE 35SE STEP Hourly Biweekly Monthly Annually Parks Maintenance Worker II (PMW2)1 $28.32 $2,265.49 $4,908.55 $58,902.61 Streets Maintenance Worker II (SMW2)2 $29.73 $2,378.79 $5,154.03 $61,848.41 3 $31.22 $2,497.71 $5,411.71 $64,940.47 4 $32.78 $2,622.62 $5,682.34 $68,188.06 5 $34.42 $2,753.74 $5,966.45 $71,597.36 RANGE 37SE STEP Hourly Biweekly Monthly Annually Collection System Operator II (CSO2)1 $29.75 $2,380.17 $5,157.04 $61,884.46 Facilities Maintenance Worker II (FMW2)2 $31.24 $2,499.22 $5,414.97 $64,979.61 Water Distribution Operator II (WDO2)3 $32.80 $2,624.16 $5,685.69 $68,228.23 Water System Operator II (WSO2)4 $34.44 $2,755.37 $5,969.97 $71,639.59 5 $36.16 $2,893.15 $6,268.49 $75,221.93 *Inactive salary range; available only to current y-rated employees Page 1 of 3 EXHIBIT "B" City of Rohnert Park - Proposed Pay Rates and Ranges Service Employees' International Union (SEIU) Local 1021 - Maintenance Workers *RANGE 74W STEP Hourly Biweekly Monthly Annually Maintenance Worker II (MW2)1 $30.18 $2,414.06 $5,230.45 $62,765.45 2 $31.68 $2,534.54 $5,491.51 $65,898.08 3 $33.26 $2,661.00 $5,765.49 $69,185.93 4 $34.92 $2,793.97 $6,053.59 $72,643.11 5 $36.67 $2,933.45 $6,355.80 $76,269.62 RANGE 39SE STEP Hourly Biweekly Monthly Annually Parks Maintenance Worker III (PMW3)1 $31.26 $2,500.68 $5,418.14 $65,017.72 Streets Maintenance Worker III (SMW3)2 $32.82 $2,625.71 $5,689.03 $68,268.40 3 $34.46 $2,756.99 $5,973.49 $71,681.82 4 $36.19 $2,894.85 $6,272.19 $75,266.22 5 $38.00 $3,039.61 $6,585.82 $79,029.84 RANGE 40SE STEP Hourly Biweekly Monthly Annually Fleet Mechanic (FMEC)1 $32.04 $2,563.19 $5,553.59 $66,643.06 2 $33.64 $2,691.35 $5,831.26 $69,975.11 3 $35.32 $2,825.92 $6,122.84 $73,474.02 4 $37.09 $2,967.23 $6,429.00 $77,148.03 5 $38.94 $3,115.59 $6,750.45 $81,005.38 RANGE 41SE STEP Hourly Biweekly Monthly Annually Collection System Operator III (CSO3)1 $32.84 $2,627.29 $5,692.47 $68,309.60 Facilities Maintenance Worker III (FMW3)2 $34.48 $2,758.66 $5,977.09 $71,725.08 Water Distribution Operator III (WDO3)3 $36.21 $2,896.60 $6,275.96 $75,311.54 Water System Operator III (WSO3)4 $38.02 $3,041.39 $6,589.68 $79,076.19 5 $39.92 $3,193.48 $6,919.20 $83,030.36 RANGE 42SE STEP Hourly Biweekly Monthly Annually Arborist (ARB)1 $33.66 $2,692.97 $5,834.78 $70,017.34 2 $35.35 $2,827.63 $6,126.53 $73,518.31 3 $37.11 $2,969.01 $6,432.87 $77,194.38 4 $38.97 $3,117.45 $6,754.48 $81,053.79 5 $40.92 $3,273.30 $7,092.15 $85,105.81 *RANGE 79W STEP Hourly Biweekly Monthly Annually Supervising Maintenance Worker (SMW)1 $34.01 $2,720.70 $5,894.84 $70,738.13 2 $35.71 $2,856.92 $6,190.00 $74,279.98 3 $37.50 $2,999.66 $6,499.26 $77,991.15 4 $39.37 $3,149.45 $6,823.81 $81,885.77 5 $41.34 $3,306.84 $7,164.83 $85,977.95 RANGE 44SE STEP Hourly Biweekly Monthly Annually Instrumentation Technician (INST)1 $35.37 $2,829.29 $6,130.13 $73,561.57 2 $37.13 $2,970.76 $6,436.64 $77,239.70 3 $38.99 $3,119.32 $6,758.52 $81,102.20 4 $40.94 $3,275.28 $7,096.44 $85,157.31 5 $42.99 $3,439.01 $7,451.19 $89,414.30 RANGE 45SE STEP Hourly Biweekly Monthly Annually Parks Maintenance Supervisor (PMS)1 $36.25 $2,900.04 $6,283.43 $75,401.15 Streets Maintenance Supervisor (SMS)2 $38.06 $3,045.04 $6,597.58 $79,170.95 3 $39.97 $3,197.28 $6,927.44 $83,129.24 4 $41.96 $3,357.17 $7,273.86 $87,286.32 5 $44.06 $3,525.02 $7,637.54 $91,650.43 *Inactive salary range; available only to current y-rated employees Page 2 of 3 EXHIBIT "B" City of Rohnert Park - Proposed Pay Rates and Ranges Service Employees' International Union (SEIU) Local 1021 - Maintenance Workers RANGE 46SE STEP Hourly Biweekly Monthly Annually Collection System Supervisor (CSS)1 $37.16 $2,972.54 $6,440.50 $77,286.05 Facilities Maintenance Supervisor (FMS)2 $39.01 $3,121.18 $6,762.55 $81,150.61 Fleet Services Supervisor (FSS)3 $40.97 $3,277.22 $7,100.65 $85,207.78 Water Distribution Supervisor (WDS)4 $43.01 $3,441.07 $7,455.66 $89,467.86 Water System Supervisor (WSS)5 $45.16 $3,613.12 $7,828.43 $93,941.15 Page 3 of 3 Page 1 of 7 EXHIBIT C SIDE LETTER AGREEMENT City Of Rohnert Park and the Service Employees International Union (SEIU) Local 1021 Maintenance Workers July 19, 2020 The City of Rohnert Park (“City”) and the Service Employees International Union (“SEIU”) Local 1021 Maintenance Workers are parties to a Memorandum of Agreement (“MOA”) effective July 9 , 2017-June 30, 2021. Section 9.4 of the MOA currently provides as follows: 9.4 Layoff Procedure The City and S.E.I.U. agree to clarify how Section 21, Layoffs and Section 22, Reinstatement in City Manager’s Administrative Policy No. 1, Personnel Rules and Regulations shall apply to S.E.I.U. members. Total time employed by the City, not including temporary employment assignments, shall be used to determine the seniority of a given employee. Part- time employment shall be credited on a prorated basis. For example, half time employment during two weeks will be credited as one week of employment when determining seniority. In the event of a layoff, the City agrees to lay off employees according to seniority. The layoff order of employees within a given classification will be as follows: the employee with the least seniority will be subject to lay off first, the employee with the second least seniority will be subject to lay off second, and so on. The employee with the most seniority will be the last employee subject to lay off within a given classification. In the event of employee reinstatement, the City agrees to reinstatement according to seniority. The reinstatement order of employees within a given classification will be as follows: the employee with the most seniority will be reinstated first, the employee with the second most seniority will be reinstated second, and so on. The employee with the least seniority will be the last employee to be reinstated within a given classification. Effective July 19, 2020, the parties desire to modify section 9.4 as follows: 9.4 Layoff Procedure Whenever it becomes necessary to lay off employees, City Manager shall follow the procedures set forth in the City of Rohnert Park’s Personnel Rules and Regulations, Section 6 Separation and Reinstatement, Item C Layoff. Page 2 of 7 Appendix A to the MOA currently provides as follows: Certification and License Program The purpose of this Appendix is to describe the City’s Certification and License Program. The City and the Union recognize the value to the City of highly qualified employees and to that end has established a schedule of stipends for employees that obtain certificates and licenses. There are three designated levels for stipends: Level I Stipend: minimum of 7 points 2.6% of base pay Level II Stipend: minimum of 14 points 4.5% of base pay Level III Stipend: minimum of 20 points 6.0% of base pay The certifications and licenses listed below are general descriptions. Some certifications provided by trade groups may not meet minimum City standards and will not be counted as valid certification. Final determination of applicable licenses and certifications shall be made by the City Manager or his/her designee. Certifications/Licenses Point Value OSHA Certified Trainer 3 points Pool Operator 3 points Certified Playground Inspector 4 points HVAC Certified Technician 3 points Certified Master Mechanic 3 points Backflow Certification 3 points Hazwoper Certification 3 points Water Distribution 1 License 3 points Sewer Collection 1 License* 3 points Class A or B Drivers License 7 points Journey-level Trade Training 2 points (e.g. electrician, plumber, carpenter) Water Treatment 1/Distribution 2 License 4 points Sewer Collection 2 License* 4 points Water Treatment 2/Distribution 3 License 7 points Sewer Collection 3 License* 7 points Water Treatment 3/Distribution 4 License 10 points Sewer Collection 4 License 10 points Water Distribution 5 License 13 points *California State standards are pending on sewer collection licenses. This license may change based on final standards and will need to be updated at a future date. Effective July 19, 2020, the parties desire to modify Appendix A as follows: Page 3 of 7 Certification and License Program The purpose of this Appendix is to describe the City’s current and revised Certification and License Program. A. Background In a Side Letter dated June 15, 2017, the City and SEIU agreed to review the existing job descriptions in the Maintenance Worker series (Maintenance Worker I, Maintenance Worker II, Supervising Maintenance Worker) and propose new ones. These broad classifications covered duties and assignments in several Public Works areas, including: Buildings, Parks, Sewer, Streets, Water Distribution and Water Treatment. The City and SEIU created new job descriptions by breaking out the existing duties for each assigned area and creating associated job titles (i.e., Parks Maintenance Worker I, Collection System Operator I) so that the job descriptions and organizational structure now distinguish assignments in specific areas with their own job classifications. In order to compliment the new job descriptions, meet the operational needs of the City, and continue to promote employee development, the City and SEIU agreed to revise the existing Certification and License Program (set forth in Section B(3) below) by reducing the certifications and licenses from 21 to 5, eliminating assigning stipend points and stipend levels, and changing to a process of assigning a percent of base pay value to each certificate and license earned by the applicable employee. The new program preserves covered employees’ ability to earn up to 6% above base pay if the certificate/license is not already in his/her new job classification. The five certifications and licenses and the stipend value as a percentage increase of base pay are set forth in Section C below. B. Existing Certification and License Program – Closed to New Hires Effective July 19, 2020 1. The Certification and License Program outlined in this section is closed to new employees and shall be replaced by the Certification and License Program set forth in section C below effective July 19, 2020. 2. Existing employees that do not meet the minimum qualifications for the new job classifications and remain in the Maintenance Worker I, Maintenance Worker II or Supervising Maintenance Worker classifications will continue to be governed by the terms of the Certification and License Program outlined in this section. However, incumbents are only eligible to earn new stipends under this section if they are related to meeting the minimum qualifications of their proposed, new classification. Upon meeting the qualifications for and moving to the new job classifications, they will be governed by the terms of the Certification and License Program outlined in section C. Page 4 of 7 3. The City and the Union recognize the value to the City of highly qualified employees and to that end has established a schedule of stipends for employees that obtain certificates and licenses. There are three designated levels for stipends: Level I Stipend: minimum of 7 points 2.6% of base pay Level II Stipend: minimum of 14 points 4.5% of base pay Level III Stipend: minimum of 20 points 6.0% of base pay The certifications and licenses listed below are general descriptions. Some certifications provided by trade groups may not meet minimum City standards and will not be counted as valid certification. Final determination of applicable licenses and certifications shall be made by the City Manager or his/her designee. Certifications/Licenses Point Value OSHA Certified Trainer 3 points Pool Operator 3 points Certified Playground Inspector 4 points HVAC Certified Technician 3 points Certified Master Mechanic 3 points Backflow Certification 3 points Hazwoper Certification 3 points Water Distribution 1 License 3 points Sewer Collection 1 License* 3 points Class A or B Drivers License 7 points Journey-level Trade Training 2 points (e.g. electrician, plumber, carpenter) Water Treatment 1/Distribution 2 License 4 points Sewer Collection 2 License* 4 points Water Treatment 2/Distribution 3 License 7 points Sewer Collection 3 License* 7 points Water Treatment 3/Distribution 4 License 10 points Sewer Collection 4 License 10 points Water Distribution 5 License 13 points *California State standards are pending on sewer collection licenses. This license may change based on final standards and will need to be updated at a future date. C. New Certification and License Program Structure Effective July 19, 2020, 1. The Certification and License Program outlined in this section shall apply to all new employees and existing employees who have met the qualifications for and transitioned to the new job classifications. Page 5 of 7 2. The City and the Union recognize the value to the City of highly qualified employees and to that end has established a schedule of stipends for employees that obtain any or all of the certificates and licenses set forth below: Certificate/License Name Increase to Base Pay Certified Playground Inspector 1.2% OSHA Certified Trainer 1.2% Pool Operator 1.2% Water Distribution 1, or higher License 1.2% Water Treatment I, or higher License 1.2% 3. Employees are not eligible to receive a stipend for any of the certificates and licenses listed above if they are identified in the employees’ job classification as a minimum qualification. 4. For current employees who previously earned certifications and licenses that under the new stipend program structure are no longer eligible for stipends, the City will continue to pay for the ongoing license and certification expenses for these existing licenses and certifications. Appendix B to the MOA currently provides as follows: Maintenance Worker Trainee Program A. Employees hired or promoted to the class of Maintenance Worker Trainee will serve a probationary period of up to 24 months. During the probationary period, incumbents are required to meet the minimum qualifications of a City of Rohnert Park Maintenance Worker I, which includes possession of any two of the following certifications/general competencies: i. Grade 1 Water Distribution Operator (certification) ii. Grade 1 Water Treatment Operator (certification) iii. Grade 1 Wastewater Collection System Operator (certification) iv. Backflow Tester (certification) v. Class B Driver's License (CA) vi. Pesticide Applicator Certificate (certification) vii. Certified Playground Safety Inspector (certification) viii. Certified Pool Operator (certification) ix. HVAC Technician (general competency) x. Plumbing (general competency) xi. Electrical (general competency) Page 6 of 7 xii. Building Repair/Carpentry (general competency) xiii. Heavy Equipment Operation (general competency) xiv. Streets and Sidewalk Repair (general competency) B. "General Competency" shall be defined as an incumbent's demonstrated proficiency in performing essential job skills typically used and needed by City of Rohnert Park Maintenance Worker 1 classification. These skills are listed in section A(ix) through A(xiv) of this Side Letter Agreement. These essential skills differ from "certification" requirements in that these particular essential skills are not regulated to the same extent by state and federal agencies, and specific curricula and certificate tests are not mandated by state and federal agencies. General competencies requirements as defined by the City are detailed in the Personnel Qualification Standard. The Personnel Qualification Standard provides a mechanism where demonstrated and observed job performance is acknowledged by the incumbent's supervisor and approved by the department head. General competencies shall be used in combination with or in lieu of certifications for determining an incumbent Trainee's achievement of minimum Maintenance Worker I qualifications. C. Each year, measured from the employment date as a Maintenance Worker Trainee, incumbents are required to achieve at least one specific certification/general competency, along with other training and experience goals. Within four weeks of appointment, the City and employee will review certification/general competency requirements, and the City will provide the employee with a written plan for achieving required certifications/general competencies. Attendance at training for required certification shall be at City expense. Incumbents who fail to meet these qualification requirements, or any other performance or behavior standards, within the probationary timeframes will be rejected during probation in accordance with Section 5(H) of the City's Personnel Rules. D. Incumbents who meet these goals and who otherwise meet the requirements for Maintenance Worker I may be promoted to the job class of Maintenance Worker I in advance of the full 24 month probationary period. E. Incumbents promoted to the class of Maintenance Worker I shall serve an additional six (6) month probationary period. Should the incumbent fail to meet promotional probationary standards during this period, he/she may not return to the job class of Maintenance Worker Trainee, but will otherwise have return rights to any regular position held (without a break in service) prior to appointment as a Maintenance Worker Trainee in accordance with Section 5(H) of the City's Personnel Rules. F. The list of certifications and competencies above is relevant to current services provided by the Department of Public Works, and the City may at any time add or delete certifications and competencies based on service and industry Page 7 of 7 changes after completing any meet and confer obligations with the Union; except that any certification or competency listed on an incumbent Trainee's authorized training plan will be considered as meeting the requirements of achieving two specific certifications/general competencies. Effective July 19, 2020, the parties desire to modify Appendix B as follows: Maintenance Worker Trainee Program (Deleted) The parties agree that upon the approval and implementation of the new job descriptions for Public Works, Appendix B Maintenance Worker Trainee Program of the current Memorandum of Understanding, will become null and void. The new job descriptions do not support or include a Maintenance Worker Trainee Program. For the City: For the Association: _________________________ _________________________ Darrin Jenkins, City Manager Jean Lestanguet, SEIU President Date: _________________ Date: _________________