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2021/05/11 City Council Resolution 2021-049 RESOLUTION NO. 2021-049 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK APPROVING THE POSITION TITLE,SALARY RANGE AND ASSOCIATED JOB DESCRIPTION FOR A HOMELESS SERVICES COORDINATOR IN THE DEVELOPMENT SERVICES DEPARTMENT WHEREAS,the City Council has identified increased homeless services as a top priority for the City; and WHEREAS,the City's homeless services programs are currently being administered by the Housing Administrator who is primarily responsible for administrating the City's affordable housing program; and WHEREAS,the current and expanded homeless service program exceeds staff's ability to provide services; and WHEREAS,adding a Homeless Services Coordinator would allow staff to effectively administer and expand the City's homeless service programs while maintaining a high- performing affordable housing program; and WHEREAS,staff has developed a job description for this new position that focuses on administration of the City's homeless service programs; and WHEREAS,the position will be in the Rohnert Park Employees Association(RPEA) and Human Resources advised RPEA of the proposed Housing Services Coordinator position by providing the draft job description for review and RPEA had no objection to the job description; and WHEREAS, in order to maintain internal equity while attracting qualified candidates, staff recommends placing the Homeless Services Coordinator in the existing salary range 43RP with a monthly salary range of$5,981 to $7,269, which is comparable to other similar positions in the County; and WHEREAS,the Council is considering allocating the cost of this position in its April budget workshop sessions. NOW,THEREFORE, BE IT RESOLVED by the City Council of the City of Rohnert Park that it does hereby authorize and approve the salary range, title, and job description as shown in Exhibit A for a Homeless Services Coordinator position within the Development Services Department. DULY AND REGULARLY ADOPTED this I 1 th day,I ay, '021. CITY OF(O ER. PARK AllrazAo ce, Mayor ATTEST: Sylvia Lopez Cu as, City Clerk Attachment: Exhibit A Al ADAMS: ,LINARES: STAFFORD: ELWARD: GIUDICE: fr AYES: ( 6) ES: ( i/)) ABSE ( �1 ABSTAI (�) Resolution 2021-049 2 EXHIBIT A HOMELESS SERVICES COORDINATOR Salary Range 43RP - $71,767.31 - $87,233.79 DEFINITION Under general supervision, develops, designs, implements and evaluates activities relating to the City’s homeless services programs; assists department management staff in representing the City to a variety of private, public, and community organizations and regulatory agencies; provides responsible technical and administrative assistance to department management staff; and performs related duties, as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management staff. Exercises direct or general supervision over professional, technical, and/or administrative staff. CLASS CHARACTERISTICS This is a journey level specialized class that is responsible for the administration of various homeless services programs and projects, including meeting facilitation, contract administration, analysis, and program or project development and evaluation. Successful performance of the work requires independent judgment and a strong knowledge of federal, state and local homelessness policies, programs and funding sources. The work has technical and programmatic aspects, requiring the interpretation and application of policies, procedures, and regulations and may involve frequent contact with staff, legal counsel and the public, as well as performing various research functions. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  Develops and implements the City’s strategy to address homelessness, which includes overseeing programs in conjunction with community-based organizations.  Represents the City at regional meetings and forums related to homelessness policies, programs and compliance.  Plans and facilitates interdepartmental and community meetings to address homelessness.  Coordinates and completes various tasks such as preparing staff reports, correspondence, notices, resolutions, ordinances and similar written materials.  Works with community-based organizations, public officials and consultants, and others to develop and implement programs to address homelessness.  Negotiates, prepares, and administers agreements and contracts associated with homeless service programs and monitors for compliance.  Analyzes, interprets and implements ordinances, laws, rules, regulations, legislation and case law related to homelessness.  Compiles information, writes and presents technical and other reports and advises staff and decision- makers.  Coordinates and reviews the work of consultants and clerical staff engaged in project activities.  Serves as a liaison to various local organizations representing the City on homelessness. Homeless Services Coordinator Page 2 of 3  Collaborates with other City officials and staff; participates in coordinating homeless service program activities with other City functions including public safety, public works, code compliance and finance.  Attends and/or participates in public meetings, committees, and workshops including interdepartmental working groups.  Creates and maintains minutes, agendas and supporting materials for public meetings, committees, or working groups and develops public information and responses to public issues.  Evaluates work processes and makes recommendations for streamlining program operations.  Performs other related duties as assigned. In performing the duties described above, the incumbent is expected to: • Provide outstanding and friendly customer service. • Create and maintain a respectful and collaborative working environment. • Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. • Demonstrate care for the organization, customers, and coworkers. • Perform work of the highest quality possible. • Practice and encourage initiative and innovation to improve the workplace. QUALIFICATIONS Knowledge of:  Basic principles, practices, and funding sources for planning and implementing homeless service programs and projects.  Basic principles and practices of project management.  Principles and techniques of conducting analytical studies, evaluating alternatives, and making sound recommendations.  Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.  Public relations techniques.  Techniques of contract administration.  Record-keeping principles and procedures.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.  Modern equipment and communication tools used for business functions and program, project, and task coordination.  Computers and software programs to conduct, compile, and/or generate documentation. Ability to:  Monitor project and programmatic administrative, budgeting, and fiscal activities.  Learn and understand the organization and operation of the assigned department and of outside agencies as necessary to assume assigned responsibilities.  Prepare clear and effective reports, correspondence, and other written material.  Make accurate arithmetic, financial, and statistical computations.  Effectively conduct meetings and make presentations to various groups.  Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action.  Maintain accurate logs, records, and basic written records of work performed.  Understand and follow oral and written instructions.  Organize own work, set priorities, and meet critical time deadlines. Homeless Services Coordinator Page 3 of 3  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.  Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.  Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.  Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.  Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor’s degree from an accredited college or university in sociology, public policy, business administration, or a related field, and three (3) years of professional work experience in homeless and/or social services programs, or a related field. Licenses and Certifications:  Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. FLSA Status: Non-exempt Employee Unit: Rohnert Park Employees’ Association (RPEA) Approved By: Date Approved: