SOP-11 Vehicle MaintenancePolice Services Division
SOP-11
November 1, 2009
SUBJECT: Preventive Maintenance Program/Routine Maintenance Scheduling
PURPOSE: To establish a standard procedure for scheduling routine maintenance for City
vehicles.
Routine maintenance will normally be scheduled by Public Works based on mileage and time,
whichever occurs first. Mileage will be approximately every 4000 miles of vehicle use and Time
will be averaged for Public Safety Officers and Professional Staff as every six months. Sergeants
and Supervisors will be scheduled annually. The maintenance includes, but not limited to, an oil
change, fluids and breaks checked, and possibly the tires rotated.
1. Fleet services will contact the employee via email when the service is needed for their
assigned vehicle.
2. As soon as practical, the employee will respond back to fleet services via email and
establish a mutual acceptable date for the service. The service normally takes
approximately 4 hrs. to complete.
3. The employee will insure their vehicle is at the Corp yard at the agreed upon scheduled
date and time.
4. Should the driver/operator request routine maintenance the procedure will be to go to
your outlook, find fleet services in the contact list, and then send an email requesting a
date for your service and list your days off. Public works department personnel will get
the email and respond to your request. When possible, you should give at least two week
advance notice for your appointment.
5. The above sop is for routine preventive maintenance service and scheduling. Emergency
repairs will be handled as directed by your supervisor.
DATE ISSUED: January 29, 2010