2009/08/25 City Council Resolution 2009-87RESOLUTION NO. 2009-87
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ROHNERT PARK
APPROVING JOB DESCRIPTION AND SALARY RANGE FOR
TECHNICAL SERVICES DIVISION MANAGER
WHEREAS, staff has proposed the creation of a Technical Services Division Manager position;
WHEREAS, there is a need for a non -sworn Technical Services Division Manager in the
Department of Public Safety to assume managerial, supervisorial, and administrative duties that may
include, but are not limited to, the Department budget, operation of the 9 -1 -1 Communications Center,
Records, Property and Evidence Storage, and Animal Shelter;
WHEREAS, the duties to be assumed by the Technical Services Division Manager have been
done by sworn staff in the past;
WHEREAS, transfer of duties from sworn to non -sworn personnel represents a substantial
savings to the City;
WHEREAS, staff has developed a Technical Services Division Manager job description
describing appropriate duties; and
WHEREAS, the City Manager recommends the position of Technical Services Division
Manager be designated as an exempt, miscellaneous employee in the Management Unit and be placed at
the following salary range and rate:
Position Range Monthly Salary
Technical Services Division Manager 94M $7,427 — 9,027
WHEREAS, the City Manager further recommends a position of Technical Services Division
Manager report to the Director of Public Safety or his designee in the Department of Public Safety.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Rohnert Park
approves the job description and salary range for Technical Services Division Manager.
DULY AND REGULARLY ADOPTED by the City Council of the City of Rohnert Park this
25t' day of August, 2009.
ATTEST:
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Clerk
CITY OF ROHNERT PARK
Mayor
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BELFORTE: AYE CALLINAN: A SENT MACKENZIE: AYE STAFFORD: AYE BREEZE: NO
AYES: (3) NOES: (1) ABSENT: (1) ABSTAIN: (0)
City of Rohnert Park
TECHNICAL SERVICES DIVISION MANAGER
DEFINITION
Manages the overall day -to -day operations of the Technical Services Division in the
Public Safety Department and performs other duties as required.
DISTINGUISHING CHARACTERISTICS
The Technical Services Division Manager is a civilian classification within the
Department of Public Safety with full administrative responsibility and accountability for
the personnel and activities of the Technical Services Division. The Technical Services
Division is a multi- function civilian administration and support services bureau within the
Department. Under the general direction of the Director of Public Safety or Public
Safety Division Commander, the Technical Services Division Manager exercises
considerable independent judgment and decision - making in directing and managing the
services provided by the Division. Responsibilities of the Division may include, but are
not limited to, operation of the 9 -1 -1 Communications Center, Records, Property and
Evidence Storage, and Animal Shelter. The Technical Services Division Manager shall
provide support to the Director in the preparation and management of the Department
budget.
This position requires skill to manage public money, to make financial plans, projections
and budgets and sound accounting principles to a wide variety of transactions; skill to
use spreadsheets and other computer applications related to financial operations; skill
to analyze, interpret and quickly act upon data related to investment decisions and
other financial transactions, to make independent decisions and, to solve practical
operational problems.
SUPERVISION RECEIVED /EXERCISED
Direction is provided by the Director of Public Safety and the Public Safety Division
Commander. The incumbent may supervise technical services staff engaged in the
Department of Public Safety.
ESSENTIAL JOB DUTIES
The following duties are considered essential for this classification:
• Plan, develop and prepare the Department of Public Safety annual budget
• Manage all agency financial accounting
• Plan, direct, and manage the personnel and activities of the Technical Services
Division
• Direct the development and oversee implementation of goals, objectives,
strategies; and performance measures of the Division
• Monitor and review the activities of the Division to assure efficient and effective
utilization of resources while conforming to established regulations, policies, and
procedures
CITY OF ROHNERT PARK
TECHNICAL SERVICES DIVISION MANAGER
Page 2 of 4
• Select, train, supervise, and evaluate subordinate supervisors and staff
• Plan and direct, in coordination with appropriate City departments, the personnel
administration activities associated with recruitment, hiring, training, employee
relations, risk management, and medical leaves
• Coordinate the activities of the Technical Services Division with other Divisions,
Bureaus, and sections or units, of the Department
• Prepare and monitor the Division budget and obtain and manage the City's State
9 -1 -1 funds
• Serve as a liaison, conferring with citizens and City, State, and Federal officials
on law enforcement concerns, and assisting in the identification of service needs
and priorities and resolving issues related to Division or department functions
• Advise the Director of Public Safety regarding the activities of the Division
relative to the Department goals
• Prepare, review, validate, revise and manage the preparation and maintenance
of reports, records, and logs
• Plan and direct the research, preparation of specifications, procurement,
upgrades, and maintenance of Department technology
• Interpret and implement changes in policies, codes, regulations and laws
governing communications, use and confidentiality of police records, and
property and evidence control
• Interpret and implement changes in Federal Communications Commission rules
and regulations, maintain the City radio licenses with the Federal
Communications Commission, and oversee the development and
implementation of radio equipment and maintenance records
• Prepare and present a variety of reports to the Director of Public Safety, City
Manager, City Council, and the community
• Direct, review, and conduct investigations of complaints against Division
personnel
• Respond to difficult community concerns and requests for information
• Provide input to the Press Information Officer on press releases, news
conferences, and requests for information from the press
• Act as a disaster service worker in the event of an emergency or disaster
• Perform related duties as assigned
QUALIFICATIONS
Education/Training /Experience:
Sufficient experience, education and training in the management of a similar
department, division, bureau or operation in a public organization to perform the duties
of the Technical Services Division Manager. A typical way of obtaining the required
qualifications is to:
• Possess the equivalent to a Bachelor's Degree in Public Administration or a
closely - related field, and
• Five years of increasingly responsible management or supervisorial experience
• A Master's Degree in Public Administration or related field is highly desirable
CITY OF ROHNERT PARK
TECHNICAL SERVICES DIVISION MANAGER
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A P.O.S.T. Dispatcher, Civilian Supervisor, Instructor and /or Records Supervisor
Certificate, or completion of training required for one or more of these
certificates is desirable.
Special Requirements:
• Valid California Class C Driver's License
• Attendance at evening meetings necessitates work outside normal working hours
• Independent travel is required
Knowledge of:
• Modern principles, laws, and methods of management, organization,
administration and supervision, including appropriate delegation of authority
• Computerized public safety systems, including; CAD, RMS, MDC, AFR, AVL
emergency telephone and radio systems, and CLETS and NCIC
• Principles, laws, policies, methods, practices and regulations pertaining to the
dispatch of emergency police, fire and medical services
• Police and Fire Department systems and practices
• Principles and practices of budget preparation and administration
• State 9 -1 -1 funding and operations system
• Laws and regulations relating to the release and purge of information and
records, including the Public Records Act
• Internal investigations and citizen complaint process
• Rules governing the control of Property and Evidence
• Federal Communications Commission rules and regulations
• NENA, APCO, CCUG, and CLEARS resources and practices
Skill to:
• Type accurately at a speed adequate to complete work in a timely manner
• Meet deadlines
Ability to
• Effectively plan, direct, and manage the personnel and activities of the Technical
Services Division
• Establish and maintain cooperative working relationships
• Communicate clearly and concisely, orally and in writing
• Recommend and implement sound departmental policies
• Properly interpret and make decisions in accordance with laws, regulations and
policies
• Exercise sound judgment in emergency situations
• Focus on long -range possibilities and implications, and facilitate positive
changes
• Recognize, address, and mediate workplace conflict
• Identify, coordinate, and resolve a wide variety of issues related to emergency
dispatch operations, records operations, and law enforcement technology
• Develop and direct innovative plans to deliver excellent customer service
CITY OF ROHNERT PARK
TECHNICAL SERVICES DIVISION MANAGER
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• Make effective presentations before City Council and community groups
• Learn and utilize new technology
• Attend meetings at various locations in the City
• Work occasional, unscheduled evenings, holidays and weekends
Working Conditions:
Position requires working in a standard office environment and involves sitting,
standing, walking, reaching, twisting, turning, kneeling, bending, and squatting in the
performance of daily activities. The position also requires grasping, repetitive hand
movement, and fine coordination in writing reports using a computer keyboard.
Additionally, the position requires near, far, and color vision in reading reports and using
the computer. Hearing is required when comminicating on the phone or in person. The
incumbent also must be available to be called for local emergencies, attending
meetings in various cities, work irregular or extended hours to attend various meetings,
and work with constant interruptions.
FLSA Status: Exempt
Bargaining Unit: Management
Approved By: City Council
Approved On: August 25, 2009