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3.02.025_Telework Policy Rev 03 21 23CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 1 of 6 1. PURPOSE Telework is an arrangement that allows eligible City of Rohnert Park employees to work in an area outside the office. Telework is a cooperative arrangement between employees, supervisors, and employing departments. The decision to permit an employee to work remotely is at the discretion of the employee’s Department Head and is informed by the nature of the employee’s position and the feasibility of performing the role successfully in a remote environment. A telework arrangement will be reviewed with consideration given to the following: • It supports the department and the City’s organizational values, including integrity, communication, and collaboration. • It supports the City’s goal to ensure the effective delivery of public services. • It maintains the equitable work distribution, productivity, and communication needs among colleagues. • Appropriate performance standards and measures will be in place. • Means of supervision, communication, and systems of accountability will be established. 2. TERMS 1. The terms ‘department management’ or ‘supervisor(s)’ refer to a Department Head/Director or their exempt designee. Such a designation will be in writing and approved by the City Manager. 2. The terms ‘telework,’ ‘teleworking,’ and ‘telecommuting’ refer to on-going, regularly scheduled arrangements established between the supervisor and the employee, wherein the employee performs the duties and responsibilities of the employee’s position from a location other than the office. 3. The term ‘incidental telework’ refers to a flexible work arrangement, typically one day or less, and not expected to be recurring. Incidental teleworking is not intended to expand out of office work time. 3. SCOPE A. Telework is a privilege, not a right. All City employees who telework must have an approved telework agreement under the policy. A City department may have additional telework CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 2 of 6 requirements, guidelines, or procedures, provided they are consistent with the intent of this program. B. Telework employees must comply with all City rules, policies, practices, and instructions. Telework does not change the duties, obligations, responsibilities, or terms and conditions of City employment. This policy does not change a non-exempt employee’s minimum wage rights, overtime rights, meal break rights, and rest break rights under California Labor Law. C. Department management may deny, end, or modify a telework agreement. a. Employees may be removed from the Telework Program if they do not comply with the terms of their telework agreements. b. A telework arrangement can be discontinued, with advance notice when possible, though an immediate and unanticipated operational need may require the immediate suspension of the telecommuting arrangement. D. An employee can request the discontinuation of a telework arrangement before its scheduled time of expiration. E. Incidental telework may be permitted upon approval by the department management. F. Emergency telework arrangements due to unforeseen circumstances may be entered into at the City’s discretion. Emergency telework ensures continuity of operations and availability of essential government functions during national, state or local emergencies. G. Ongoing informal telework arrangements shall not be permitted. 4. POLICY A. Departmental Capacity: approval to telework is conditional on a respective department having sufficient resources and coverage to maintain its operation. Prior to approving telework arrangements, department management needs how they will provide coverage, including covering vacations, sick days, unexpected absences, parental leave, training and vacancies. a. Sufficient Departmental Resources. Regardless of Classification Eligibility, approval to telework is conditional on a respective department having sufficient resources and coverage to maintain its operational efficiencies and mandates. CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 3 of 6 B. Eligibility: Eligibility for telework is based on both the position and the employee. Not every job, or every employee, is well-suited for telework. a. Classification Eligibility: The job classification of an employee requesting to work remotely must be approved for teleworking. b. Position Eligibility: An employee’s position may be suitable for a regular and recurring telework schedule when the job duties: i. Do not require frequent in-person interaction with supervisors, colleagues, clients, or the public. ii. Do not require the employee’s immediate presence at the regular worksite to address unscheduled events. iii. Are not essential to the management of on-site workflow. iv. Are amenable to a department’s ability to rotate staff to work on-site in order to provide adequate coverage. c. Employee Eligibility: Employees may be suitable for teleworking when, as determined by their supervisor, include: • Demonstrated dependability and responsibility; • Effective communication with supervisors, coworkers, and clients; • Demonstrated motivation; • The ability to work independently; • A consistently high rate of productivity; • A high level of skill and knowledge of the job; • The ability to prioritize work effectively; and • Good organizational and time management skills. C. Approval a. An approved Employee Telework Agreement Form (Appendix) is required to work remotely for short-term or on-going telework arrangements. b. Incidental telework does not require an Employee Telework Agreement Form. D. Mandatory In-Office Schedule: Maintaining a physical connection to the worksite fosters experience in City and department operations, strengthens interpersonal networks with co- workers, and fosters communication and collaboration between employees, which are City organizational values. a. All employees must report to their designated City workplace on regular intervals. CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 4 of 6 i. Employees may telework a maximum of two (2) days a week subject to supervisor approval. The City Manager may approve an exception to this policy, upon exigent circumstances. ii. Employees are required to be on-site on non-telework days, except for scheduled days off. An employee with an approved telework agreement is eligible to also participate in an Alternative Work Schedule. In all cases, the combination of an approved Alternative Work Schedule and Telework Agreement may not exceed two (2) days per week. All employees are required to be on-site for at least three (3) days per week, except for approved scheduled days off (e.g.: Annual Leave). A teleworking employee will adhere to a supervisor approved work schedule that reflects the requirement for on-site presence. E. Travelling to the Office: Teleworking employees may need to come into the office occasionally on a day they are usually scheduled to telework. a. Travel time to and from the employee’s alternate work location to the office is not considered work time and is not compensable. b. If employees have a need to come into the office on a day that they are scheduled telework, they are encouraged to work in the office for their full scheduled day. F. Equipment a. When working remotely, an employee must use the portable technology kit and software provided by the City. b. Any equipment, software, files, and databases provided by the City shall remain the property of the City. c. The City will not provide teleworking employees with office equipment or furniture needed to establish an alternate worksite (e.g. desk, chair, fax, copier, etc.), and assumes no responsibility for set-up or operating costs at an alternate worksite (telephone or internet services, etc.). d. Employees must adhere to all software copyright laws and may not make unauthorized copies of any City-owned software. e. Employees may not add software to City equipment without prior written approval. CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 5 of 6 G. Information Technology Policy a. Employees acknowledge and agree that they must comply with the City policy 3.02.012A: Use of City IT Systems Policy. H. Safety a. Work Site. The City is not liable for damages to an employee’s personal or real property while the employee is working at an alternate worksite. b. Safety. Employees acknowledge and agree that they must comply with the City’s Injury Illness Protection Plan (IIPP). If an employee is injured while working remotely, the injury must be immediately reported consistent with the City’s IIPP. c. Workspace. A teleworker must have an appropriate work area in their home that considers ergonomics, equipment, adequate workspace, noise, and potential disruptions. The teleworker’s off-site workspace should provide an adequate work area, lighting, telephone service, internet service, power, and temperature control. I. Security of Confidential Information a. All files, records, papers, or other materials created while working remotely are City property. Telework employees and their supervisors shall identify any confidential, private, or personal information and records to be accessed and ensure appropriate safeguards are used to protect them. b. Employees may not disclose confidential or private files, records, materials, or information, and may not allow access to City networks or databases to anyone who is not authorized to have access. c. A department may require employees to work in private locations when handling confidential or sensitive material. Departments may prohibit employees from printing confidential information in telework locations to avoid breaches of confidentiality. J. Public Records. The California Public Records Act regarding public information and public records apply to telework employees. a. Employees acknowledge and agree that they must comply with the following City policies: i. 1.04.003 Records Management Policy CITY OF ROHNERT PARK CITY MANAGER ADMINISTRATIVE POLICY SUBJECT/TITLE: POLICY NO: APPROVAL DATE: TELEWORK POLICY 3.02.025 MARCH 21, 2023 Page 6 of 6 ii.1.04.004 Records Retention Schedule iii.1.04.005 Records Management Administrative Regulations b.Upon receipt of an appropriate request, and subject to authorized exemptions, a telework employee must permit inspection and examination of any public record or public information in the employee's custody, or any segregable portion of a public record, within required time limits. This requirement exists regardless of where the public record is located.APPENDIX Employee Telework Agreement Form REVISION HISTORY: REVISED MARCH 21, 2023 REVISED JULY 29, 2022 CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/22 EMPLOYEE KEEPS THIS PAGE A  Telework allows employees to perform a portion of their job responsibilities at a remote work site while  maintaining a regular employment schedule. The employee's duties, obligations, responsibilities, and  conditions of employment with the City remain unchanged when the arrangement involves only a change  in work location.   The decision to permit an employee to work remotely is at the discretion of the employee’s supervisor  and is informed by the nature of the employee’s position and the feasibility of performing the role  successfully in a remote environment.   A telework arrangement will be reviewed with consideration given to the following:   It supports the department and the City’s organizational values, including integrity,  communication, and collaboration.   It supports the City’s goal to ensure the effective delivery of public services.   It maintains the equitable work distribution, productivity, and communication needs among  colleagues.   Appropriate performance standards and measures will be in place.   Means of supervision, communication, and systems of accountability will be established.  Employee Responsibilities   Establish a space conducive to productive work and maintain safe work conditions. This includes  an appropriate remote work area that considers ergonomics, equipment, adequate workspace,  noise, and potential disruptions. A teleworker’s off‐site workspace should provide an adequate  work area, lighting, telephone service, internet service, power, and temperature control.   Maintain accurate time reporting (including entering work time, vacation time, and sick time).   Obtain prior management approval for overtime, flex time, or comp time.   Maintain asset, data and information security. This includes, but is not limited to, operating  systems, antivirus/antispyware protection, secured network access, and the availability of a  private location when handling confidential or sensitive information.   Comply with all safety policies and procedures, including immediately reporting injuries sustained  during working hours to your supervisor.   Manage dependent care or personal responsibilities in a way that allows for successful meeting  of job responsibilities. A telework arrangement is not meant as a substitute for child/dependent  care.  An employee can request the discontinuation of a telework arrangement before its scheduled time of  expiration. A telework arrangement can be discontinued by management with advance notice when  possible, though an immediate and unanticipated operational need may require the immediate  suspension of the telecommuting arrangement.     You can access the City’s Policies from the City’s SharePoint/Employee Intranet. The link is:  https://cityintranet.rpcity.org/SitePages/Main.aspx  CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/22 EMPLOYEE KEEPS THIS PAGE B  An employee should prepare to review and gather information needed for the Employee Telework  Agreement Form.  Below is a procedural checklist to complete before submitting an Employee Telework Agreement Form:   STEPS FOR REQUESTING A TELEWORK ARRANGEMENT COMPLETED  Read Telework Policy: 3.02.025 Telework Policy   Read Use of City IT Systems Policy: 3.02.012A Use of City IT Systems Policy   Read Records Management Policy: 1.04.003 Records Management Policy   Read Retention Schedule Policy: 1.04.004 Records Retention Schedule   Read Records Management Administrative Regulations Policy:   1.04.005 Records Management Administrative Regulations   Read Department Plan   Determine, with your Supervisor, the following:  a. Telework suitability (Section 2)   b. Schedule and Duration of the Telework arrangement (Section 3)   c. Methods and expectations of accessibility, communication, and accountability  with supervisor, management, and co‐workers while working remotely  (Section 4)    d. Technology requirements (Section 5)   e. Notification of attendance at any required on‐site meetings or events   f. Maintaining the security of work‐related materials including documents saved  on a computer and safe destruction of confidential work‐related documents   g. Availability of a private location for confidential or sensitive  discussion/information   Submit details of the proposed remote work site (Section 6)             {this area is blank}   CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/222 SUBMIT THIS PAGE TO HUMAN RESOURCES 1  Section 1: Employee Information  Last Name:    First Name:    Employee ID Number:    Job Classification:    Department:  Employment Type:    Salary/Exempt    Hourly/Non‐Exempt  Remote Phone Number:    Section 2: Telework Suitability  Supervisor acknowledges that the applicant employee currently demonstrates the following: ITEM Supervisor Initials  1. Dependability and responsibility _______  2. Effective communication with coworkers and clients _______  3. Collaboration, teamwork _______  4. Motivation _______  5. Ability to Work Independently _______  6. Consistently high rate of productivity _______  7. High level of skill and knowledge of the job _______  8. Ability to prioritize work effectively _______  9. Good organizational and time management skills _______     CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/222 SUBMIT THIS PAGE TO HUMAN RESOURCES 2  Section 3: Schedule and Duration of the Telework Arrangement  ☐ Short‐Term (up to 3 months)   ☐ Add b☐ On‐going ox Add box for ‐Going  Employee is required to provide an on‐site schedule during the telework arrangement. Indicate below  the days and hours you will be working remotely (R) and on‐site (O) within a pay period. Employees  may telework a maximum of two days a week with appropriate management approval.   Remote  On‐Site  Sun Mon Tue Wed Thu Fri Sat   R O R O R O R O R O R O R O  First  Week N/A             N/A   Lunch  Break N/A             N/A     Pay  Period  80  Hours* Second   Week N/A             N/A   Lunch  Break N/A             N/A     *lunch breaks do not count toward paid time  Time Period of Telework Arrangement:  Start Date:    End Date:     Section 4: Methods and Expectations of Accessibility, Communication, and Accountability  ITEM EMPLOYEE  INITIAL  1. Direct phone number to reach employee when working remotely:      2. Employee acknowledges Outlook Calendar will be up‐to‐date when working  remotely.    3. Other notes for this arrangement:                  CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/222 SUBMIT THIS PAGE TO HUMAN RESOURCES 3  Section 5. Technology Requirements  Employee is assigned the following Portable Technology Option:  ⃝ Employee is assigned a Portable  Technology Kit from City IT  ⃝ Agreement for a technology solution  different from City‐assigned  Technology Kit (description below  required)  Notes (optional): Description (required if not using Portable  Technology Kit):                                Section 6. Remote Worksite Description  Describe location and space of remote worksite. EMPLOYEE  INITIAL                                    CITY OF ROHNERT PARK HUMAN RESOURCES DEPARTMENT (707) 585-6766 0HUMANRESOURCES@RPCITY.ORG EMPLOYEE TELEWORK AGREEMENT FORM   Last updated: 07/18/222 SUBMIT THIS PAGE TO HUMAN RESOURCES 4  Section 7. Employee Acknowledgements  I have read and agree with the following City policies and procedures: EMPLOYEE  INITIAL  1. 3.02.025 Telework Policy   2. 3.02.012A Use of City IT Systems Policy   3. 1.04.003 Records Management Policy   4. 1.04.004 Records Retention Schedule   5. 1.04.005 Records Management Administrative Regulations   6. Department Plan   I acknowledge that my Department may require me to work in a private location  when handling confidential or sensitive material.          Section 7. Approvals        Employee Signature and Date        Supervisor Signature and Date        Human Resources Signature and Date        Department Management Signature and Date